Total 6 job vacancies by Edehege Adhesive Products Pte Ltd

You play an important role and be part of a team to provide great customer experience and assistance.

• Location: North, Woodlands
• 5 days (Full time)
• Mon to Fri 8.30am - 5.30pm

Responsibilities:

• Manage day-to-day sales operation.
• Provide excellent support and customer-service
• Sales Order Processing: Quotation, Sales Order, Purchases Order, Delivery Order, Invoicing
• Connect with key customer contacts (external) as needed.
• Order monitoring and coordinate with factory for order status / shipment / delivery schedules.
• Coordinate on shipment / delivery schedules
• Maintaining a good method of consolidation of shipments
• Inventory control (Handle all Inventory, Purchasing, and Shipping related duties)
• Support the operations in the daily activities, to ensure sufficient inventory level and timely delivery.
• Assist in other ad-hoc dutiesas assigned.

Requirements:

• Minimum 1 year of working experience in customer service role.
• Good command of Mandarin and English.
• Mandarin speaking will be added advantage in order to communicate with Suppliers in China.
• Great team player with initiatives.
• Positive attitude and willing to adapt.
• Meticulous and consistent.

You play an important role and be part of a team to provide great customer experience and assistance.

• Location: North, Woodlands
• 5 days (Full time)
• Mon to Fri 8.30am - 5.30pm

Responsibilities:

• Manage day-to-day sales operation.
• Provide excellent support and customer-service
• Sales Order Processing: Quotation, Sales Order, Purchases Order, Delivery Order, Invoicing
• Connect with key customer contacts (external) as needed.
• Order monitoring and coordinate with factory for order status / shipment / delivery schedules.
• Coordinate on shipment / delivery schedules
• Maintaining a good method of consolidation of shipments
• Inventory control (Handle all Inventory, Purchasing, and Shipping related duties)
• Support the operations in the daily activities, to ensure sufficient inventory level and timely delivery.
• Assist in other ad-hoc dutiesas assigned.

Requirements:

• Minimum 1 year of working experience in customer service role.
• Good command of Mandarin and English.
• Mandarin speaking will be added advantage in order to communicate with Suppliers in China.
• Great team player with initiatives.
• Positive attitude and willing to adapt.
• Meticulous and consistent.

ADH Singapore consists of two business divisions, namely Edehege Adhesive Products Pte Ltd for Functional Materials & Services (FMS) and Edehege Technology Pte Ltd for Automation & Converting Machineries (ACM). Each specialising in-depth knowledge of the industrial practice so as to provide their customers with professional consultation and value-added services.

Key Responsibilities:

• Develop and execute sales strategies to meet or exceed revenue targets
• Lead and motivate the sales team to achieve sales objectives
• Build and maintain strong relationships with key clients and partners
• Conduct market analysis to identify new opportunities and trends
• Collaborate with the marketing and product teams to align sales strategies with company goals
• Monitor and assist the existing business units in business analysis and marketing/business development planning and execution
• Review internal business processes and proposes improvements in liaison with client facing and business services teams
• Provide trustworthy feedback and after-sales support
• Finding and developing new markets and improving sales
• Perform any other duties assigned by the director

Requirements

• Diploma / Degree in Electronics Engineering, or equivalent qualification
• Proven experience as a BD Manager in the regional manufacturing and packaging industries
• Strong leadership and team management skills
• Excellent communication, negotiation, and presentation abilities
• A track record of achieving sales targets and driving business growth
• Proven sales track record
• Proficiency in MS Office
• Time management and planning skills
• The ability to work under pressure

Accounts cum Admin Executive

Job description

· Provide secretarial and administrative support to Management Level

· Manage calendar, coordinate appointments, meetings, filling and prepare expenses claims

· Handle incoming and outgoing correspondence

· Handle travel arrangements, expenses claim for Management team

· Draft internal and external correspondences

· Coordinate staff meetings and prepare minutes when necessary

· Assist to handle confidential reports / documentation

· Develop and maintain the organisational database

· Any other duties assigned by the director/Management Team

· To assist HR/Finance where necessary such as filing statutory requirement, government subsidy reimbursement, organizing training and paperwork relating to training and development activities and filing of necessary record.

· Responsible for processing accounting entries and ensuring timely preparation of a company’s financial statements.

· Handle AR/AP/Bank reconciliation/Cash flow

· Assist on recording transaction in computerized accounting system

Job Requirements

· Minimum Diploma in Business administration or related discipline

· Possess knowledge in using Microsoft Office / Autocount Accounting Software

· Preferably with relevant experience will be advantageous

· Effective communication skills (both verbal and written)

· Good interpersonal skills

· Excellent time management skills

· Ability to multitask

This position leads and directs the entire Customer Service and Quality Support department. She/he is responsible for ensuring quality requirements are met and as well as creating customer satisfaction and meeting customer’s expectations.

You will be tasked with:

Quality

• To ensures that the QMS processes are established, implemented, and maintained.
• To involve review and planning of internal audits, discussion with process owners, or even review of the processes in person to ensure they are properly maintained.
• Report to “top management” on the QMS performance and where improvements are needed.
• Conduct safety, quality and environmental system compliance audits
• To ensures that the QMS processes are established, implemented, and maintained.
• Review and verify inspection records, identifying and documenting any quality non-conformances, including root cause analysis, corrective actions and preventive measures.
• Assessment of customer requirements by liaising with relevant parties on managing queries, feedback, complaints and returns.
• To perform products and in-process acceptance activities based on approved specification and documentation as defined in respective process SOP.
• To review maintain and update company’s ISO documentation, and ensure compliance with the requirement of ISO Standard.
• To plan and perform a yearly internal and external audit.

Customer Service Support

• Develop and implement customer support policies and procedures that support employees to proactively handle and resolve customers’ issues promptly and effectively.
• Establish and harmonise all customer care processes with corporate initiatives including reporting and resolution processes.
• Establish, track and monitor customer satisfaction standards and other performance metrics.
• Manage coverage of telephone, email and remote-diagnostic service support to customers to provide technical support in a timely and effective manner for all our products.
• Liaise with customer and suppliers on products/ systems/ services delivered to meet the quality requirements.
• Assessment of customer requirements by liaising with relevant parties on managing queries, feedback, complaints and returns.
• To perform any other duties as assigned and required.

We regret to inform only shortlisted candidates will be notified.

Salary will commensurate with education and experience.

Requirements:

• Minimum qualification in Diploma/Degree in Business/HR or its equivalent.
• At least 2 years working experience in related role.
• Proficient in Microsoft Office Applications.
• Able to prioritize and have good organizational skills.
• Strong interpersonal and communication skills.
• Flexible and adaptable to new challenges.
• Able to work in multitasking environment & independently.
• Team player and willing to learn.

Responsibilities:

• Handling HR matters and Admin duties.
• In-charge of work pass application/renewal and other MOM related administrative matters.
• Update and maintain employee records.
• Prepare and post Job advertisement.
• Recruitment, familiar with employment act and employment related legislation.
• Maintain and distribute HR documentations including employee handbook and memo.
• Execution of company policy and related issues.
• Manage full spectrum of HR operation to ensure smooth & efficient Support.
• Organize and participate in company-wide events.
• Assist in other ad-hoc duties as assigned by the management.

Remarks:

Interested candidates, please send your updated resume in MS Word format including the followings:-

(1) Current & expected salary

(2) Reason(S) for leaving

(3) Date of availability

(We regret that only shortlisted candidates will be notified)