Total 4 research assistant job vacancies in Singapore

This position works under the direct supervision of the Resource Coordination Specialist or Public Affairs Officer (PAO) designee and is the Public Diplomacy (PD) locally employed (LE) Staff responsible for managing all administrative aspects of the PD Section.

Main Responsibilities:

• Supports Established Opinion Leaders (EOL), Emerging Voices (EV), and Strategic Content Coordination (SCC) specialists and assistants for exchanges and other public engagement programs and activities.
• Supports grants administration; tracks and collaborates on PD budgets and expenditures.
• Oversees PD section time & attendance, staff travel, representation, vouchers, and other administrative tasks; manages program calendars.
• Serves as the primary point of contact for the PD Section, ensuring that visitors receive accurate and timely information with the highest levels of customer service.

Requirements:
All applicants must address each selection criterion detailed below with specific and comprehensive information supporting each item in their application. Failure to do so may result in a determination that the applicant is not qualified.

• A bachelor’s degree in business administration, financial management, organizational management, accounting, or public administration, OR
• At least 2 years of college or university studies in any field or other equivalent post-secondary education is required.
• At least 3-5 years of experience in administrative services, procurement, customer service, or events management is required.
• Fluent oral and written English language skills and possess excellent written and oral communication skills.
• Must have strong analytic skills to manage funding from multiple sources, each with different requirements for purpose, oversight, and accounting.
• Strong management skills are required, including the ability to develop and oversee logistics with partner institutions and manage complex events.
• Must have excellent customer relations, interpersonal and cross-cultural communication skills.
• Ability to use various computer software programs, specifically Microsoft Word, Excel, and databases, as well as PD-specific software, databases, and reporting tools, is required.

Additional job details can be requested by emailing [email protected]

Please note:

• Emailed applications and resumes are no longer accepted.
• To maintain an open and fair recruitment process, the U.S. Embassy only accepts applications that are completed in full and submitted via the Electronic Recruitment Application (ERA) website: https://erajobs.state.gov/dos-era/sgp/vacancysearch/searchVacancies.hms
• To apply for the above position: Please complete the on-line ERA form and upload any supporting documents (including educational certificates and/or transcripts related to the position requirements state above) using this site https://erajobs.state.gov/dos-era/sgp/vacancysearch/searchVacancies.hms by January 27, 2025.
• Only shortlisted candidates will be notified. Thank you for your interest in U.S. Embassy Singapore.

This position performs a wide range of consular duties associated with delivering nonimmigrant visa (NIV) services, in accordance with the NIV unit’s standard operating procedures and established visa processing guidelines. Incumbent performs data-entry, document review, correspondence, passport manifesting, visa printing, and other general office work. Customer service focus is essential in a visa unit that addresses applicants in person daily. The position requires a high-level of attention to detail to spot trends or potential issues and escalate those as necessary. The job holder is fully cross trained to function in any role as required by visa demand and scheduling.

Requirements:
All applicants must address each selection criterion detailed below with specific and comprehensive information supporting each item in their application. Failure to do so may result in a determination that the applicant is not qualified.

• Successful completion of secondary school or high school education is required.
• At least two (2) years of experience involving the application of regulations and law, extensive public contact, customer service, or problem-solving experience is required.
• Must have good working knowledge of oral and written English language skills.
• Must have good working knowledge of oral and written in at least one designated language (Mandarin, Malay, Tamil, Burmese, or Hindi).
• Must have good skills for drafting written correspondence in both English and local language.
• Must be competent in MS Office (Word, Outlook, Excel, PowerPoint) software programs.
• Must be able to deal effectively with the public, exercising tact, and be able to work under continuous pressure and time constraints.
• Must demonstrate attention to detail, ability to work effectively as a member of a team as well as independently with minimal supervision, and strong interpersonal skills.

Additional job details can be requested by emailing [email protected]

Please note:

• Emailed applications and resumes are no longer accepted.
• To maintain an open and fair recruitment process, the U.S. Embassy only accepts applications that are completed in full and submitted via the Electronic Recruitment Application (ERA) website: https://erajobs.state.gov/dos-era/sgp/vacancysearch/searchVacancies.hms
• To apply for the above position: Please complete the on-line ERA form and upload any supporting documents (including educational certificates and/or transcripts related to the position requirements state above) using this site https://erajobs.state.gov/dos-era/sgp/vacancysearch/searchVacancies.hms by January 27, 2025.
• Only shortlisted candidates will be notified. Thank you for your interest in U.S. Embassy Singapore.

This position is assigned to Diplomatic Technology (DT) Office and crucial for the design, development, testing, and implementation of the Embassy’s applications and intranet web presence, with a special focus on AI systems development and integration. The incumbent will provide technical assistance and support for queries and issues related to developed applications, development of new applications, and SharePoint support for more than 300 customers and 21 agencies at the U.S. Mission in Singapore. Additionally, the incumbent will provide user training and augment the rest of the IT support staff as needed.

Key Responsibilities:

• Design, develop, test, and implement Embassy applications and intranet web presence, with a focus on AI systems development and integration.
• Provide technical assistance and support for developed applications.
• Develop new applications and provide SharePoint support.
• Offer user training and support IT staff as required.
• Ensure proper implementation of cybersecurity practices.
• Occasionally provide support at the Chief of Mission and Deputy Chief of Mission residences and VIP visit sites around the city.
• Work in server rooms with high voltage equipment and handle computer installations and office renovations.

Requirements:
All applicants must address each selection criterion detailed below with specific and comprehensive information supporting each item in their application. Failure to do so may result in a determination that the applicant is not qualified.

· Bachelor's degree in computer science, computer software engineering, information technology or host country equivalent, AND at least three (3) years of technical experience in Computer programming, including experience in managing software development lifecycles and methodologies such as analysis, design, development, quality assurance, deployment and release is required.

OR

· At least two (2) years of college or university studies in any field or other equivalent post-secondary education, AND at least five (5) years of technical experience in Computer programming, including experience in managing software development lifecycles and methodologies such as analysis, design, development, quality assurance, deployment, and release is required.

• Fluent in (speaking/reading/writing) English is required.
• In-depth knowledge of administrative duties for administering the latest Microsoft Windows Server, SharePoint, and Desktop operating systems.
• Advance knowledge in database design and development, Client/Server and Multi-tier architectures and Internet working operations and management; systems analysis/design techniques; telecommunications and management advisory services.
• Strong working knowledge of PowerApps, Power Automate, .NET, C#, Framework, AJAX, JavaScript, PHP, jQuery, XML, SharePoint API is required.
• In-depth knowledge of proper implementation of cybersecurity practices.
• Advance knowledge of Office Suite programs (e.g. Word, Excel, Outlook, Power Point, Share Point, etc)
• General experience in areas of end-user support in a Microsoft environment.
• Familiar with the planning, migration and operations for both on-premise and cloud only SharePoint configurations.
• Experience developing SharePoint applications using PowerApps and Power Automate workflows.
• Experience using SharePoint reusable components, publishing sites, add-ins and Frameworks.
• Good communication skills both verbally and in writing.
• Must have the ability in building solutions on Microsoft's SharePoint and/or O365 development platform required.
• Ability to analyze user requirements, plan strategies and manage multiple tasks/projects simultaneously.
• Ability to thoroughly document solutions via flow charts, review instructional manuals (for users or systems staff) and provide guidance as necessary.
• Ability to research current technologies and design practices to develop solutions.
• Must be able to lift up to 50 pounds consistently with or without a non-motorized lifting device.

Additional job details can be requested by emailing [email protected]

Please note:

· Emailed applications are no longer accepted.

· To maintain an open and fair recruitment process, the U.S. Embassy only accepts applications that are completed in full and submitted via the Electronic Recruitment Application (ERA) website: https://erajobs.state.gov/dos-era/sgp/vacancysearch/searchVacancies.hms

· To apply for the above position: Please complete the on-line ERA form and upload any supporting documents (including educational certificates and/or transcripts related to the position requirements state above) using this site https://erajobs.state.gov/dos-era/sgp/vacancysearch/searchVacancies.hms by December 3, 2024.

Only shortlisted candidates will be notified. Thank you for your interest in U.S. Embassy Singapore.

This position works under the direct supervision of the Emerging Voices (EV) Specialist. The position has no supervisory responsibilities. Coordinates Mission Public Diplomacy outreach to Emerging Voices audiences through Experiential Learning (EXPL) projects and events, typically “learning through experience” activities such as tech or entrepreneurship camps, music and sports programs, journalism training, and other focused community engagement programs. Designs, develops, identifies co-sponsors and funding sources, plans and oversees a range of outreach activities in support of Mission goals.

Requirements:
All applicants must address each selection criterion detailed below with specific and comprehensive information supporting each item in their application. Failure to do so may result in a determination that the applicant is not qualified.

• A bachelor’s degree in communications, international relations, intercultural/multicultural studies, arts management, museum education or marketing, AND minimum (3) years of progressively responsible experience in a multilingual, multicultural, multinational, government, or museum environment with marketing, public relations, communication, or education duties as a significant part of the job is required; OR
• At least two (2) years of college or university studies in any field or other equivalent post-secondary education, AND minimum five (5) years of progressively responsible experience in a multilingual, multicultural, multinational, government, or museum environment with marketing, public relations, communication, or education duties as a significant part of the job is required.
• Must have fluent, strong English oral and writing skills.
• Must have excellent written and oral communication skills, including public speaking, interviewing for evaluation purposes and writing reports and material for publication. Must be able to brief on a variety of issues in English.
• Must have strong analytic skills and the ability to conceptualize how best to use innovation and cutting edge experiential learning opportunities to attract Emerging Voice (EV) audiences and engage them in positive ways
• Must have excellent customer relations, interpersonal cross-cultural communication skills, and be able to identify and engage key figures critical to developing EXPL priority initiatives.
• Strong project management skills are required, including the ability to establish credibility and lead group participation in projects such as workshops, seminars, conferences, sports and cultural programs, and camps, including activities conducted virtually.
• Good keyboarding and data entry skills, and excellent familiarity with electronic discovery tools, in particular the Internet, and standard information retrieval practices and procedures are required.

Additional job details can be requested by emailing [email protected]

Please note:

• Emailed applications are no longer accepted.
• To maintain an open and fair recruitment process, the U.S. Embassy only accepts applications that are completed in full and submitted via the Electronic Recruitment Application (ERA) website: https://erajobs.state.gov/dos-era/sgp/vacancysearch/searchVacancies.hms
• To apply for the above position: Please complete the on-line ERA form and upload any supporting documents (including educational certificates and/or transcripts related to the position requirements state above) using this site https://erajobs.state.gov/dos-era/sgp/vacancysearch/searchVacancies.hms by November 21, 2024.

Only shortlisted candidates will be notified. Thank you for your interest in U.S. Embassy Singapore.