Total 2 pr media communications job vacancies in jurong east north east

As the Team Lead of the Marketing and Communications team, you are an experienced and driven individual who will be responsible for leading the team on the development of marketing, communications and content strategies to brand and position e2i as the leading organisation to create solutions for better employment and employability. This includes leading the marketing, digital marketing, communications and service quality efforts. You will also collaborate and build strong partnerships between internal and external stakeholders to deliver effective marketing and communications campaigns.

Job Responsibilities

Marketing

• Strategise, design and execute the marketing and social media plans to support organisational and business objectives. Collaborate with other departments to align goals and maintain consistent branding and messaging
• Drive awareness and brand-building efforts via traditional and digital platforms and reach out to target audiences through creative ways
• Supervise the management of social accounts and content creation
• Continuously evaluate new channels and platforms to engage e2i’s audiences
• Manage agency and vendor relationships and deliverables to ensure consistent and high-quality work
• Measure and report performance of marketing and digital initiatives and assess against goals

Communications

• Deliver and develop communications strategies and implementation plans which encompass Public Relations and other communication vehicles, including new social platforms, video and other multi-media tools to connect with e2i’s customers and build equity of e2i’s brand
• Develop powerful narratives and compelling content to promote the suite of programmes under the initiative (e.g. media materials, profile stories and videos) to various target audiences, e.g. media, public, partners etc.
• Responsible for the development and execution of public relations plans; craft media materials including press releases, speeches, facilitate media interviews and media responses and interview talking points
• Act as e2i’s representative with the media and cultivate strong relationships with media representatives to grow e2i’s brand recall
• Work closely with other business units to integrate media communications initiatives within marketing strategies and campaigns/activities for key events and programmes
• Crisis Communications Management: anticipate and advise on potential issues; develop communications plans to manage issues and crises

Call Centre Management

• Partner with the outsourced call centre to oversee day-to-day operations of call centre services to ensure quality service is provided to members of the public and to achieve operational KPIs
• Be the conduit between the outsourced call centre and the internal business units to review and put in place efficient processes and workflows to ensure proper messaging and good customer service
• Monitor the call centre’s resourcing, training, performance, service standards, escalations, billing matters, analysis reports and trends

Planning and Budgeting

• Develop the department’s strategic short and long term plans, and address critical issues in the marketing and communications area. The plan will set out objectives for the department's strategic direction and outline plans and budget for achieving those objectives
• Keep abreast of the development in the field of communications and public relations, not-for-profit management and governance

Job Requirements

• Degree in Marketing, Mass Communications and Business or related disciplines
• Minimum 8-10 years of relevant work experience in Public Relations, Corporate Communications, Journalism or Marketing, Digital Marketing or Marketing Communications
• Relevant past work experience in a leadership role preferred
• Good organisation, multi-tasking and time management skills
• Experience working with and pitching to reporters
• Excellent presentation, communications and interpersonal skills to engage a wide spectrum of external and internal stakeholders, including multi-agency and cross-functional teams
• Proven track record of developing multi-channel marketing and communications plans, outreach campaigns and publicity materials for government agencies, national projects or consumer products
• Experience managing crisis communications and developing effective communications strategies
• Excellent writing and copy-editing skills with a keen sense of creativity and aesthetics
• A team player, with strong interpersonal skills to cultivate networks and relationships with various stakeholders
• Critical thinker with strong problem-solving skills
• Strong tenacity, flexible, and possess good persuasion and people management skills, self-starter, driven and resourceful

Designation and salary will commensurate with experience.

We will only contact shortlisted candidates.

As a senior member of the Marketing & Communications team, you are an experienced and driven individual who will be responsible for the development of marketing, communications, and content strategies to brand and position e2i as the leading organisation for employment and employability solutions. This includes partnering with the Team Lead and Deputy Team Lead in guiding the team to manage the communications, digital marketing, marketing, media relations and service quality efforts. You will also collaborate and build strong partnerships between internal and external stakeholders, to deliver effective branding, corporate communications, and marketing communications campaigns.

Job Responsibilities

Corporate Communications

• Develop comprehensive communication strategies and implementation plans that encompass Public Relations and various communication channels, including new social platforms, video content and other multimedia tools, for connecting with e2i’s target audiences to foster a stronger brand identity for e2i.
• Create impactful narratives and compelling content to promote e2i’s suite of programmes and services, including crafting media materials, profile stories and videos tailored for diverse audiences such as the media, public and partners.
• Lead the development and execution of public relations plans, including preparing media materials such as press releases and speeches, facilitating media interviews, and providing media responses and interview talking points.
• Serve as e2i’s representative with the media and cultivate strong relationships with media representatives to enhance e2i’s brand visibility and recall.
• Collaborate closely with other business units to integrate media communications initiatives within marketing strategies and campaigns, especially for key events and programmes.
• Refine Crisis Communications Management by anticipating potential issues and developing communications plans to effectively manage crises and issues as they arise

Marketing Communications

• Strategise, plan and execute the marketing and social media plans to support organisational and business objectives.
• Lead teams and manage multiple, concurrent marketing and communications projects to achieve success.
• Collaborate with other departments to align goals and maintain consistent branding and messaging.
• Drive brand awareness across traditional and digital platforms using innovative approaches.
• Oversee social account management and content creation.
• Explore and assess new channels and platforms to engage e2i’s audiences effectively.
• Manage agency and vendor relationships to deliver consistent, high-quality work.
• Measure and report on performance of marketing and digital initiatives and evaluate against predefined goals.

Operations, Planning and Budgeting

• Strategise the department’s short- and long-term plans, addressing critical issues in the marketing and communications area.
• Develop comprehensive plans outlining objectives and budgets to achieve the department’s strategic objectives.
• Constantly review department’s operations and recommend improvements and enhancements to optimise performance and efficiency.
• Stay ahead on the development in communications, governance, marketing, not-for-profit management, and public relations to integrate best practices into departmental strategies.

Job Requirements

• Degree in Marketing, Mass Communications and Business or related fields.
• Minimum 6-9 years of relevant experience in Public Relations, Corporate Communications, Journalism or Marketing, Digital Marketing or Marketing Communications.
• Prior supervisory/leadership experience preferred.
• Proven track record in account management, guiding internal clients in their marketing & communications needs and strategies.
• Strong organisational, multi-tasking and time management skills
• Demonstrated experience in working with and pitching to reporters.
• Excellent presentation, communication, and interpersonal skills to engage diverse internal and external stakeholders, including multi-agency and cross-functional teams.
• Track record of developing multi-channel marketing and communications plans, outreach campaigns and publicity materials for government agencies, national projects or programmes and services.
• Proficiency in crisis communications management and communications strategy development.
• Excellent writing and copy-editing skills with a keen eye for details
• Strong understanding of visual communications with a keen eye for creativity and aesthetics.
• A team player, with strong interpersonal skills to foster stakeholder networks and relationships.
• Critical thinker with strong problem-solving skills.
• Strong resilience, adaptability, persuasion, and people management skills.
• A self-starter with drive and resourcefulness.

Designation and salary will commensurate with experience