Front Desk Customer Service Officer
16 hours ago
Receive and welcome the visitors with a polite and cheerful disposition
Register and enroll visitors facial recognition efficiently and accuratel..
- Receive and welcome the visitors with a polite and cheerful disposition
- Register and enroll visitors facial recognition efficiently and accurately
- Provide efficient queue management and crowd control where needed
- Protect and maintain accurate and updated visitor records according to PDPA requirements
- Key management including issue, return and accounting for all keys on a daily basis
- Able to multitask and to work fast
- Respond and explain appropriately to public enquiries and requests according to guidelines and policies.
- Monitor attendance and prepare report as needed.
- Comply and adhere to SOPs, policies, guidelines and processes
- Flexibility to change roster should there be a need to.
- Manage records, documents and files in support of required activities for pre-enlistment. This would include organising and updating records and files, scanning and uploading of documents to system.
- To participate in digitisation exercises, organising files and documents as necessary
- Track record for excellent Customer Service
- Able to learn quickly and adapt to changes.
- Good interpersonal and communication skills
- Good command of English (written and spoken).
- IT savvy and familiar with common software.
- WSQ certification in customer service is an advantage
Time and Work Location - 9.30am to 7pm at Depot Road
Official account of Jobstore.
