Total 2 job vacancies by Enggsol Pte Ltd

• Ability to administer user account e.g. creating, deleting, or updating user account information, assigning user access rights, resetting passwords.

• Ability to administration and management of server and its software such as installation, backup, maintenance and troubleshooting.
• Ability to monitor and tune system performance to improve resource usage, avoid hardware failure and processing bottleneck.
• Ability to carry out regular security hardening exercise on system by applying application/operating system updates, patches and configuration changes.
• Ensure the security settings of systems are carried out as per the company’s security policy.
• Analyze system/event logs, identify and correct potential issues with the systems.
• Facilitate development and implementation of new installations, migrations and improvements to the structure and efficiency of company’s IT network.
• Assist solution architect in carrying out product evaluation, prioritizing solution options and describing strengths/weaknesses of different alternatives.
• Strong Powershell scripting experience
• Ability to perform above in the AWS cloud and on-premises environment.
• Ability to understand and administer a complex Windows infrastructure environment.
• Strong in two or more of the following areas: Managing GPO, DNS and DHCP; Managing CyberArk for on premises and privilege cloud; Managing Microsoft certificate authority (CA); Managing am backup and recovery; and Managing SFTP

Requirements

1. Degree/ Diploma in IT/ Computer Science/ Network/ Computing/ Computing Engineering

2. Minimum 5 years of experience in Systems administration

3. Experience Linux administration, Nutanix/VMware virtualization, Azure or AWS cloud  environment will be an added advantage.

4. Good knowledge in Cyber Security

• Assisting the Support Engineer or Software Engineer in problem resolution beyond the capability of the 1st Level Support Staff.
• Performing system recovery if needed.
• Escalating unsolvable problems to the 3rd Level Support Staff and reports the escalation to superior.
• Ensuring that the System runs according to contractual specifications after problem resolution.
• Providing advice on system / database performance monitoring and tuning
• Ensuring deployments of approved patches/releases are implemented accordingly to Change Request.
• Complete all Service Requested accordingly to SLA timeframe.
• Assisting the Customer in the verification, isolation and/or provision of a temporary work-around for the problem logged beyond 2nd Level Support Staff capability.
• Escalating unsolvable system problems and service request to the OEM/Vendor for technical support.
• Coordinating system development tasks to include design, integration and formal testing on the Change Request.
• Overseeing all transitions into production on the Change Request.
• Developing and complete actions in system specifications, technical and logistical requirements and other disciplines on the Change Request.
• Creating and maintain programmatic and technical documentation to insure efficient planning and execution on the Change Request.
• Managing and document system configurations on the Change Request.
• Perform troubleshooting and resolve incident based on SLA.
• Generating the relevant administrative records and reports.
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Job Requirements:

• Degree/Diploma in Computer Science, Computer Engineering or equivalent, although  consideration will be given to experience and certifications in lieu of degree.
• Minimum 3 to 5 years IT experience

• Past working experience in Cloud environment is an advantage
• Able to handle demanding service response and recovery turnaround
• Able to manage daily support tasks to meet stringent SLA requirements
• Excellent scheduling and multitasking skills
• Meticulous and process-oriented
• Good, hard-working attitude with ability to work well under pressure
• Good communication skills (written, spoken)
• Good analytical skills with ability to work with others to resolve problems
• Good organization skills, with ability to properly document and track information.
• Preferably with Microsoft Certification and/or ITIL certification.
• Dynamic, customer oriented, experience working in a fast paced environment.
• Good Knowledge of following products will be advantageous:
• -Linux, Unix, Active Directory/ DNS, Microsoft Azure Stack, Microsoft Windows 2008- 2016,Commvault Backup and Recovery, Symantec Endpoint Protection