Total 274 job vacancies by Enggsol Pte Ltd

We are looking for an Assistant Engineer to be an essential member of a 24/7 Service Desk to ensure high availability of our customer’s enterprise IT services and to restore normal IT service to affected users as quickly as possible.

Responsibilities:

• Monitor enterprise IT networks and server systems
• Act as a single point of contact to customers/users, resolver groups, third party service providers and other departments
• Respond to hotline calls and e-mails within agreed timescales
• Take ownership of incidents/service requests reported by users, track the incidents/service requests, to ensure closure within agreed timescales
• Maintain documentation and comprehensive records of issues and problems

Requirements

• Diploma in Electronics Engineering, Information Technology, Computer Science, Computer Engineering or equivalent
• 1 to 2 years of working experience.
• Strong teamwork and communication skills
• Excellent customer service skills
• Prior experience in Network Operations Centre (NOC) environment preferred but not required

We are looking for an Asst Engineer / Engineer to be part of one or more teams in supporting and maintaining systems, keep them up and running smoothly 24/7. The Asst Engineer / Engineer should have broad technical skills and a working background in the System-Level Maintenance in the following disciplines, Radio Communications, basic networking skills, computer/servers, embedded systems and/or UPS.

Responsibilities:

• Involve in one or more teams in supporting and maintaining systems, keep them up and running smoothly
• Report to the Team Lead/Service Delivery Manager and in fulfilling SLA and KPI in accordance to maintenance contractual agreement.
• Assist Team Lead/Service Delivery Manager to deliver contract obligation within budget.
• Able to operate and thrive in a dynamic work environment where you are required to liaise with both internal and external stakeholders.
• To perform routine Preventive Maintenance in accordance with the maintenance instructions / procedures.
• To carry out Corrective Maintenance in accordance with the maintenance instructions / procedures, involving fault troubleshooting, diagnosis & replacement of equipment/module/component at sites and/or workshop.
• Liaison with procurement and equipment vendors.
• Perform 24/7 off-site standby for fault activation after office hours.
• Arrange and attend monthly meeting with customers.
• Provide engineering services such as engineering reports, supply support, configuration control and management and obsolescence management.
• Provide solutions to technical problem associate with RF communication systems.
• Required to travel to sites for work

Requirements

• Minimum of Diploma in Electronics/Mechatronics/Computer Engineering or equivalent
• Minimum of 2-3-year experience in a similar engineering-related capacity.
• Positive work ethics and team player.
• Takes ownership of responsibilities.
• Thrive in multi-disciplinary and cross-functional environments
• Able to work effectively in an indoor and outdoor environment.
• Preferably with some knowledge in Data Analytics (e.g. failure trending/patterns)
• Preferably with experience in System-Level Maintenance in the following disciplines is highly preferred (Radio Communications, basic networking skills, computer/servers, embedded systems and/or UPS). Other Engineering-related experience maybe considered.
• Evident in written, verbal and interpersonal skills
• Proficient in MS Office (Words, Power-point & Excel)

• The staff is required to generate monthly reports and assigned to be the secretary or Cluster 1 Army meeting and liaise with customers.
• To support System Administrative Support function under ARMY and RSAF Comm Contract.

Requirements

• At least 2/3 years’ experience in company administration support.
• Proficient in Microsoft Office.
• Ability to work well in a team and efficiently handle multiple tasks.
• Knowledge of SAP system preferred.
• Minimum GCE ‘A’ Level / Diploma Holders

We are looking for an Asst Engineer / Engineer to be part of one or more teams in supporting and maintaining systems, keep them up and running smoothly 24/7. The Asst Engineer / Engineer should have broad technical skills and a working background in the System-Level Maintenance in the following disciplines, Information Technology, basic networking skills, computer/servers/storages, embedded systems and/or UPS.

Responsibilities:

• Involve in one or more teams in supporting in supporting and maintaining systems, keep them up and running smoothly
• Report to the Team Lead/Service Delivery Manager and in fulfilling SLA and KPI in accordance to maintenance contractual agreement.
• Candidate with strong knowledge or skillset will be considered as Team Lead.
• Assist Team Lead/Service Delivery Manager to deliver contract obligation within budget.
• Able to operate and thrive in a dynamic work environment where you are required to liaise with both internal and external stakeholders.
• Liaison with procurement and equipment vendors.
• To perform routine Preventive Maintenance in accordance with the maintenance instructions / procedures.
• To carry out Corrective Maintenance in accordance with the maintenance instructions / procedures, involving fault troubleshooting, diagnosis & replacement of software/equipment/module/component at sites and/or workshop.
• Provide engineering services such as engineering reports, supply support, configuration control and management and obsolescence management.
• Provide solutions to technical problem associate with IT systems.
• Ability to install/configure/backup & recovery/manage/troubleshoot servers (MS Server, VMWare and Linux), clients, storages, SharePoint and network related issues with relevant IT security standards.
• Arrange and attend monthly meetings with customers.
• Perform 24/7 off-site standby for fault activation after office hours.
• Required to travel to sites for work

Requirements

• Diploma in Computer Engineering/Computer Science, IT, Networking and/or equivalent
• Minimum of 2-3-year experience in a similar engineering-related capacity.
• Knowledge in managing and maintaining IT and networking equipment.
• System knowledge and technical skill with experience on the following :
• System: Microsoft Windows 7/8/10, Windows Server 2003-2019, SharePoint, Microsoft Exchange 2007/2010, MS_SQL, Office, Active Directory, DNS, DHCP, File Services, FTP.
• System: Red-Hat, Linux
• Virtualization software: VMware
• Networking Equipment: Firewall, Routers, Switches
• NAS Storage: SAN Storage, NetApp Storage
• Good diagnostic and fault solving skills
• Positive work ethics and team player.
• Takes ownership of responsibilities
• Thrive in multi-disciplinary and cross-functional environments
• Able to work effectively in an indoor/outdoor environments
• Knowledge on “know how” to perform clients and servers hardening, OS & software patching will be an added advantage.
• Knowledge in Networking, Microsoft System Administration, SharePoint, Red-Hat, Linux, VMware and Storage functions will be an added advantage.
• Preferably with experience in System-Level Maintenance in the following disciplines is highly preferred (Networking, computer/servers and Storage function). Other Engineering-related experience may be considered.
• Evident in written, verbal and interpersonal skills
• Proficient in MS Office (Words, Power-point & Excel)
• Standby / Recall duties required

• Develops software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle.
• Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.
• Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.
• Prepares and installs solutions by determining and designing system specifications, standards, and programming.
• Improves operations by conducting systems analysis; recommending changes in policies and procedures.
• Updates job knowledge by studying state-of-the-art development tools, programming techniques, and computing equipment; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Provides information by collecting, analyzing, and summarizing development and service issues.
• Accomplishes engineering and organization mission by completing related results as needed.
• Supports and develops software engineers by providing advice, coaching and educational opportunities

Requirements

Technical Competencies

• Programming Language/Framework – Angular, NodeJS, Sequelizer, Express, Bootstrap 4, ANT Design
• Databases (MariaDB)
• API (SOAP/RESTful/ AJAX calls)
• Tools (GIT, SVN, Jenkins)
• Data Format (JSON, CSV, XML)

Requirements

• 4-6 years of experience in web development
• Proficient understanding of web markup including HTML5, CSS3 and or Ant Design framework
• Experience in server side CSS pre processing platforms including but not limited to LESS and SASS
• Proficient in client-side scripting and JavaScript/typescript frameworks and libraries specifically Angular and Express (NodeJS)
• Deep understanding of asynchronous request handling, partial page updates and AJAX
• Proficient understanding of cross browser compatibility issues and ways to work around them
• Proficient in ORM framework and or SQL-based queries preferably in MariaDB
• Good understanding of RESTful API and able to make API in Express.
• Proficient understanding of charting library specifically D3.js and Highcharts
• Good working knowledge on Software Development Lifecycle and has experience using tools such as GIT, SVN, Jenkins, Bamboo, JIRA, etc.
• Knowledge on Agile methodology
• Excellent troubleshooting, diagnostic, debugging & analytical skills.
• Strong initiative and sense of ownership.
• Good leadership skills and able to manage initiatives and small team of developers

We are looking for Site Engineer to be part of one of the teams in supporting and keeping MINDEF systems up and running smoothly 24/7. The Site Engineer has to be comfortable to be deployed to Sites such as Airbases, Naval Bases or Camps.

​

Responsibilities:

Perform routine Preventive Maintenance (PM) and Corrective Maintenance (CM) on Communication and Networking Systems

Perform documentation on maintenance tasks

Training is provided

Requirements

Higher NITEC/ Diploma in Electronics/Information Technology/Telecommunication or related discipline

Job required standby 24/7 after office hours when

• Monitor UPS (Uninterruptible Power Supply) systems.
• Preventive & Corrective Maintenance
• Carry out or assist in preventive maintenance of UPS systems to ensure optimal performance.
• Execute corrective maintenance when necessary to resolve system faults or alarms.
• Perform additional tasks as needed to maintain the operational integrity of the UPS systems.
• Perform technical assistance for different components and systems in power management and backup solutions.
• Standby for any activation or system issues.
• Able to respond to short notice and work irregular hours to meet ad-hoc job assignments.

Requirements

• Experience in handling DC Charger/Zonal/UPS system for at least 2 years.
• Minimum Higher Nitec in Electrical Engineering
• Diploma in Electrical/Electronics Engineering or equivalent.

• Responsible for the system functionalities and ensure in working condition at all times.
• Conduct physical and visual checks on system, functional tests on various security devices and ensure it meet require performance
• Work as team to complete and carry out service works PM/CM work schedule.
• Submit service report, clearly stating the type of repair/work carried out/completed including time of receiving service request and time of arriving at site if under calls.
• Check on contractor's work quality.
• Monitor on site licenses expiry and updates superior if renewal is requires.
• To supervise and co-ordinate with sub-contractors and customer on all site matters.
• Provide 24 hours emergency support on site when activated.
• If the need arises, he may be assigned any other duties either within the same department from time to time.
• Support and assist team leader in meeting and ensuring customer satisfaction.
• Ensure preventive maintenance work is being carried out as per schedule.
• Executes/clears fault calls, corrective maintenance or any issue arises from time to time.
• Provide onsite support on security system related work for the Server, Network, Security related Equipment and Workstation.
• Perform standby duty after office hours as and when required.
• Attend to ad hoc call during and after office hours.
• Ensure periodic backup is being carried out for database and system.
• Good conduct and work closely with customers to ensure service deliverable is met.
• Administrative work such as recording and filing of document, preparation of quotation and negotiation with contractor and supplier.
• Response to customers promptly when activated.
• Keep abreast of technical competencies.

Requirements

• Diploma Holder or Higher Nitec in engineering discipline such as Security System, IT, Network, Electronics, Computer Science and Cyber Security.
• Minimum 2 years of working experience for those ITE holder
• Preferably, in Security/IT industry, those with other engineering experience can be considered.

• Responsible for network design and security particularly trouble shooting and/or debugging network related problems.
• Good Knowledge troubleshooting, problem identification, problem resolution and/or resolution recommendation activities to first- and second-level teams
• Managing of Cisco Security devices; ASA appliance 5555-X and 5585-X, Juniper Net screen & (including virtual firewall contexts) , Checkpoint Firewall
• Managing of Cisco Data & Security Devices; ASDM, CSM and DCNM
• Managing of Servers; AAA, SNMP, Syslog, NTP, DHCP, FTP, DNS, IPS, VPN, AAA, DNS, DHCP, load balancers
• Managing of Cisco Routers and Switches Catalyst 6500,4500,3750,2960 & 3560 Series
• Managing of Alcatel Switches Omni Switches 6850 & Omni Switch 9000
• Significant exposure to TACACS+, Radius, and Cisco Access Control System • Network consulting for new projects.
• Implementation of new solutions and risk mitigation techniques
• Receipt, evaluation and implementation of inbound Network Access user and device provisioning/de-provisioning service requests
• Experience in managing Wireless Environment with WLAN Controller.
• Experience in managing Network Access Control
• Assets risk measurement and Mitigation/Minimize risk
• Network security issue resolving approach
• Alignment with security governance team
• Perform maintenance of the network authorization infrastructure as well as network backup system.
• Maintains inventory of equipment and parts as well as documentation of vendor activates.
• Develop and documents systems standards for computer and network device.
• Recommend and schedule repairs to the LAN/WAN and ensure timely user notification of maintenance requirements and effects on system availability.
• Strong networking background and experience, with the ability to do troubleshooting of both access control and network related problems.
• Troubleshoot networks, system, and applications to identify and correct malfunction; other operational difficulties and provide telephone and internal users

Requirements

Certification: CNA/CCNP or CCNA and Firewall Certification

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma
• At least 5 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): ITIL, VMware, Windows server ,Windows 2012,2016 &2019
• Preferably Senior Executive specialized in IT/Computer - Network/System/Database Admin or equivalent.

Detailed Job Description :

• Administration and troubleshooting of Windows Servers (Windows 2012/2016 &2019)
• Able to Install of windows servers and has good troubleshooting skills for Wintel systems, knowledge in hardening and securing of Wintel systems.
• Advanced level of Administration of Windows server with active directory, DNS, DHCP and High Availability.
• Microsoft cluster configuration, administration and troubleshooting.
• Working experience with various storages, precisely for cluster configurations is good to have.
• Working knowledge in SAN environment and storage space management from systems side is good to have.
• File system and quota management.

We are seeking a highly skilled and motivated Network L2 Engineer to join our ICT Infrastructure team. As a Network L2 Engineer, you will be responsible for the day-to-day operation and maintenance of our network infrastructure, which includes Palo Alto and Check Point firewalls, Cisco switches, Alcatel, Aruba ClearPass Policy Manager (CPPM), and other related devices. You will play a critical role in ensuring the availability, performance, and security of our network services.

Key Responsibilities

• Network Maintenance and Support:Perform routine maintenance tasks on network devices, including firmware updates, patches, and configurations. Troubleshoot and resolve network issues, ensuring minimal downtime. Monitor network performance and proactively address bottlenecks or anomalies.
• Firewall Management:Configure, manage, and maintain Palo Alto and Check Point firewalls to ensure network security. Implement and maintain firewall policies to control traffic and protect against threats.
• Switch Management:Configure and manage Cisco switches, ensuring optimal performance and network segmentation. Troubleshoot and resolve LAN/WAN connectivity issues.
• Access Control and Authentication:Administer Aruba ClearPass Policy Manager (CPPM) for user authentication and access control. Ensure compliance with security policies and standards.
• Documentation:Maintain accurate and up-to-date network documentation, including diagrams, configurations, and asset inventory.
• Collaboration:Collaborate with other teams, including system administrators and security experts, to achieve common network goals.
• Security Compliance:Ensure that network configurations and policies comply with industry best practices and security standards.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Cisco Certified Network Associate (CCNA) or equivalent certification is preferred.
• Proven experience in managing Palo Alto and Check Point firewalls.
• Proficiency in configuring and troubleshooting Cisco switches.
• Hands-on experience with Aruba ClearPass Policy Manager (CPPM) or similar access control systems.
• Strong knowledge of network protocols, routing, and switching.
• Excellent problem-solving and analytical skills.
• Effective communication and teamwork abilities.
• Industry certifications such as CCNP, Palo Alto Networks Certified Network Security Administrator (PCNSA), or Check Point Certified Security Administrator (CCSA) would be a plus.
• Familiarity with network monitoring and management tools.

• Setting up, maintaining and regular lubrication of machines.
• Run production to produce required output.
• Carry out effective in – process inspection
• Carry out adjustment of tooling and change of worn out tooling.
• Trouble shooting of production problem.
• Daily housekeeping.
• Training of operators & new staff

Requirements

• Nitec in mechanical or electrical background preferred
• Able to comply to safety procedures.
• Must be able to lift heavy objects
• Able to commit to work shift work

Storage and Backup Engineer – In this new role, you will be responsible for monitoring, configuring and maintaining storage and backup infrastructures, and performing regularly scheduled and emergency maintenance.

Job Responsibilities

Configuring and administering Redundant Array of Independent Disks (RAID) storage and associated components, Storage Area Network (SAN) including fibre channel switch administration, data restore and disaster recovery and data backup for clients and servers.

Maintaining storage aspects of new server integrations, storage allocations and change management.

Performing setup procedures to consolidate storage of data from different platforms (i.e. Windows, UNIX and LINUX).

Troubleshooting and fixing storage issues and also performing routine equipment check and preventative maintenance.

Performing storage analysis, capacity planning and performance planning of storage components.

Documenting the policies and procedures to support the operational storage environment and participating in the design and ongoing refinement of procedures and policies.

Preparing reports on storage administration best practices, new technologies, etc. and recommending enhancements and configuration changes to improve and optimize storage.

Requirements

Technical Requirements

Min. 5+ years’ experience and good knowledge in Avamar Backup Solution, EMC VNX series

Relevant certification in Storage administration is an added advantage

We are seeking a dynamic and experienced People Analytics Specialist to join our team. The role will be responsible for transforming data into meaningful insights and recommendations for our data-driven decision-making in HR. The role will also engage with business, leaders and data scientists to elevate the use of HR data analytics, by developing and implementing analytics solutions that support HR strategies and initiatives.

Key Responsibilities

• Gather, organize, and analyze employee data across various HR systems to provide actionable insights.
• Create and maintain HR dashboards and reports and answer "How To" questions.
• Leverage statistical and predictive modeling techniques to identify workforce trends and forecast future talent needs.
• Engage and collaborate with business and HR leaders to understand their needs on data-driven insights by leading and facilitating discussions with them, consolidating inputs and providing recommendations on applying people analytics.
• Address strategic HR needs such as employee engagement, talent identification and retention, skills assessment, workforce planning etc. through people analytics
• Thoroughly explore and utilize product features of Visier, a People Analytics platform, including GenAI, Large Language Model (LLM), and training/finetuning of the capabilities.
• Manage roll-out activities such as training sessions and "Office Q&A" sessions.
• Update visuals and narrations in storyboard.
• Address users’ queries to gain deeper insights into the data.
• Stay updated on industry trends and best practices in People Analytics to continuously enhance HR strategies and reporting.

Requirements

• Bachelor’s degree in human resources, Data Analytics, Business Administration, or a related field.
• Proven experience in people analytics, including predictive analytics that supports HR metrics and strategic initiatives.
• Previous experience in creating and managing dashboards and visual representations of data via data visualization tools and/ or HRIS systems, along with strong Excel skills for data manipulation.
• Excellent interpersonal and communication skills, with the ability to lead discussions and present data-driven insights and recommendations to stakeholders.
• Strong analytical and problem-solving skills with attention to detail.
• Proficiency with Visier and its various features, including the GenAI and LLM capabilities will be an added advantage.

We are seeking a dynamic and experienced People Analytics Specialist to join our team. The role will be responsible for transforming data into meaningful insights and recommendations for our data-driven decision-making in HR. The role will also engage with business, leaders and data scientists to elevate the use of HR data analytics, by developing and implementing analytics solutions that support HR strategies and initiatives.

Key Responsibilities

• Gather, organize, and analyze employee data across various HR systems to provide actionable insights.
• Create and maintain HR dashboards and reports and answer "How To" questions.
• Leverage statistical and predictive modeling techniques to identify workforce trends and forecast future talent needs.
• Engage and collaborate with business and HR leaders to understand their needs on data-driven insights by leading and facilitating discussions with them, consolidating inputs and providing recommendations on applying people analytics.
• Address strategic HR needs such as employee engagement, talent identification and retention, skills assessment, workforce planning etc. through people analytics
• Thoroughly explore and utilize product features of Visier, a People Analytics platform, including GenAI, Large Language Model (LLM), and training/finetuning of the capabilities.
• Manage roll-out activities such as training sessions and "Office Q&A" sessions.
• Update visuals and narrations in storyboard.
• Address users’ queries to gain deeper insights into the data.
• Stay updated on industry trends and best practices in People Analytics to continuously enhance HR strategies and reporting.

Requirements

• Bachelor’s degree in human resources, Data Analytics, Business Administration, or a related field.
• Proven experience in people analytics, including predictive analytics that supports HR metrics and strategic initiatives.
• Previous experience in creating and managing dashboards and visual representations of data via data visualization tools and/ or HRIS systems, along with strong Excel skills for data manipulation.
• Excellent interpersonal and communication skills, with the ability to lead discussions and present data-driven insights and recommendations to stakeholders.
• Strong analytical and problem-solving skills with attention to detail.
• Proficiency with Visier and its various features, including the GenAI and LLM capabilities will be an added advantage.

Reporting to the Director, you play a vital and rewarding role in the dynamic & growing sales

team focusing in selling IT services & solutions to large SMEs & MNC customers. You are

responsible for a full sales cycle, from hunting to developing and bringing deals to closure.

Part of your account management effort, you will be also tasked to handle existing customers

with new IT projects and business opportunities. There will be excellent career progression for

you to become a team lead in the department & eventually heading a business unit of your

own, prior good results after a period of time.

• Carrying out direct sales activities to acquire new customers (B2B) by calling & visiting prospective customers through given company’s client base &/or own contacts
• Build good rapport and expand business opportunities with existing customers
• Attending weekly sales meeting and provide updates in sales developments
• Submitting sales funnels via cloud software timely & achieving monthly/ quarterly sales target
• Work closely with technical folks and key technology business partners on given leads, partnership events and business opportunities
• Bringing quotations to a sales closure and meeting monthly/quarterly sales target
• Assist in identifying business opportunities in Gebiz & related portal and submission ITQ (Invitation-to-Quote) timely, from time-to-time when needed
• Target on vertical sectors and familiar with their business’ ‘needs’ and ‘wants’
• Identifying customers’ requirements, prioritizing initiatives and executing good action plan to achieve success in this role

Requirements

• At least 3 years of corporate sales experience in relevant industry
• Minimum diploma & above in IT/ Business/ Marketing or related field
• Strong sales or business development background with proven track record in enterprise solutions selling
• Good exposure in selling IT services &/ or solutions e.g. network/ system infra, network security/ managed services/ maintenance support services
• Equipped with good presentation and negotiation skills
• Competencies in building executive level relationships – abilities to reach to decision makers & strong influencers
• Independent, resourceful, good analytical and communication skills
• Strong sense of responsibility, hardworking, able to perform under pressure
• Having a valid driving license is an advantage – vehicle will be provided after confirmation

• Plan and supervise renovation, A&A works
• Experience in M&E works such as fire protection system, cooling tower, air con, etc.
• Plan and supervise building services such as cleaning, landscaping, waste management, renovation, etc.
• Conduct daily routine inspection for building/M&E facilities works.
• Ensure contractor comply with security and safety requirements for corrective and preventive maintenance works.
• Raise PR for works/services to be done by contractors/vendors.
• Perform acceptance of services completed by contractor e.g. pest control, grass cutting, etc.
• Response to emergency call including after office hours e.g. power failure, fire incident, etc.

Requirements

• Diploma in Facilities Management or Mechanical/Electrical Engineering.
• Class 2/3 Driving license (preferred).
• Able to cycle and physically fit.
• More than 5 years’ experience in Facilities/M&E maintenance.

• Manage, maintain, and support network, desktop & server infrastructure which includes setting up and maintenance of servers, storage equipment and conducting backup and data recovery activities
• Provide Server administration support and Database support for MSSQL DB.
• Providing operational support for systems (virtual/physical servers).
• Responsible for patch management (rollout of server patches), & hardening

Requirements

• Diploma in Computer Science/Information Technology or related qualifications
• At least 1 year of relevant working experience
• Hands on experience in VMWare, Storage, Windows 2008/2012/2016 Server
• Knowledge in Active Directory, DHCP, DNS, Group Policy
• Knowledge in troubleshooting skills

• To lead and manage the transformation initiatives to drive organizational change and improve performance
• To assist senior management in transforming the office through the use of appropriate technology and systems
• To work with stakeholders to identify opportunities for transformation, develop strategic plans, and oversee the implementation of change initiatives. For example, map out departmental workflow and processes, and identify potential areas for streamlining and automation to effect efficiency gains and to enable effective corporate planning
• To work with internal stakeholders to evaluate and recommend suitable solutions
• To build and develop a team to drive the conceptualising, evaluating and implementation of such solutions
• To manage the whole process from both the technical side and also the human perspective,including resistance to change
• To innovate, provide and implement ideas for continuous improvement
• To develop technical end-user documentation and training for staff
• To develop and implement appropriate training to staff who provide direct support todepartments
• To manage timeline and budget for projects

Education / Experience:

• Degree in IT or equivalent
• 2 - 5 years of relevant experience in digital transformation and people management is preferred

Skill sets:

• Good communication skills
• Good team management skills
• Knowledge and experience in:
• Project management
• Business analysis, enterprise applications and solutions
• Problem resolution
• Vendor managemen

• Team Leadership: Lead, mentor, and manage a team of engineers, ensuring alignment with the company’s goals and objectives.
• Strategic Leadership: Define and drive the business strategy and roadmap for your respective strategic domain.
• Project Execution: Collaborate with project managers to ensure project/product deliverables are on track, providing support where needed.
• Collaboration: Work closely with cross-functional teams, including Presales, Project Management, Quality Assurance, and Maintenance.
• Recruitment & Retention: Participate in hiring process to build a high-performing engineering team and focus on the retention and development of existing team members.
• Performance Management: Conduct regular performance reviews, provide constructive feedback, and create development plans for engineers.

Requirements

Education / Experience

• Degree in Computer Science, Computer Engineering or related technical discipline
• Have at least 6 years of relevant working experience.

Requirements

• Proficiency in software development practices and frameworks.
• Proven ability to lead and motivate a team of engineers, with strong decision-making and problem-solving skills.
• Experience with Agile/Scrum methodologies.

Nice to haves

• Familiarity with cloud platforms
• Familiarity with container technologies (e.g. Kubernetes)
• Familiarity with software governance practices
• Prior experience in highly regulated industries

• Maintain and administer networks, Server, OS, Storage and backup of VMware VSphere and VMware Horizon VDI environments and applications
• Perform daily VMware VSphere and VMware Horizon VDI administration tasks including troubleshooting, hardware maintenance and software patches, fine-tune monitoring alert and security configuration
• Provide on call, 24x7 1St level remote and on site supports for systems and networks on a rotating basis. Implement corrective procedures to resolve production problems and minimize unplanned system outages
• Create and maintain programmatic and technical documentation to ensure efficient planning and execution of quarterly preventive maintenance
• Understanding complex technical issues and managing them within a fast-paced business environment
• Performing root-cause analysis to identify Client operating system issues or faults and recommending solutions to resolve them within a stipulated SLA
• Coordinate with external parties and customers for problem resolutions
• Review current processes and identify gaps and provide continuous process improvements

As required, lead the post-delivery team to maintain and keep track of all post-delivery projects relating to

• Inventory Asset List
• All preventive maintenance schedules and ad hoc tasks
• Compile and deliver all forms of maintenance reports (e.g. installation report, incident report, preventive maintenance report, ISO report, Etcetera)

Requirements

Education / Experience:

• Diploma / Degree In Computer Science, Computer Engineering, Information Technology or related field
• Min 1-2 year of working experience supporting enterprise desktop environment and good technical expertise in VMware VSphere and VMware Horizon VDI

Skill sets:

• Min 1-2 years of working experiences supporting enterprise desktop environment and good technical expertise in VMware VSphere and VMware Horizon VDI
• Knowledge of IT Infrastructure such as OS, network, storage and backup
• Strong aptitude for technology required, including proven ability to learn new platforms, systems, processes and skills sets
• Strong analytical skills, and high attention to detail
• Exceptional customer focus and professional acumen
• Excellent interpersonal skills, and communication skills (written and verbal)
• Understanding of negotiation, conflict and risk management skills
• Excellent vendor relation management skills
• Quality Escalation Management, Account Management/Review, Exception Handling, Costs/Overhead Management, Contract Renewal skills and ensure that all SLA/KPI are met
• Excellent organizational and time management skills, including the ability to manage multiple assignments and priorities in a fast-paced environment
• Ability to act as a good team player demonstrating dedication, reliability, adaptability, initiative, good judgement and ability to work independently

Candidates with one or more of the following skillsets will have an advantage:

 OS Skill in:

o Window servers(AD, Clustering)

o Linux (Red Hat, Centos, Ubuntu, Etcetera)

o Systems Security, Performance and Monitoring

 Skill in Storage Area Network (SAN) or Network Attached Storage (NAS)

 Skills in Networking (CCNA)

 Virtualization, VMware

 Backup and Recovery Application (Veeam, NetBackup

• Maintain accurate documentation of incoming and outgoing deliveries.
• Perform regular audits of datacentre equipment to ensure inventory controls are met.
• Movement of equipment using pallet jacks or other assisted lifting equipment.
• Work within a ticket-based environment.
• Perform destruction of data bearing devices (ex. hard drives, solid-state drives, etc.).
• Perform material movement, including shipping/receiving and inventory management.
• Perform shift-based tactical management tasks such as prioritising ticketing queues, resolving escalations, and clearing blocking issues to enable continued delivery of Inventory and Asset activities in accordance with Microsoft’s internal policies and service level agreements.
• Flexibility to work non-standard business hours that may include weekends and/or holidays.

Requirements

• Diploma / Degree in IT / Computer Engineering or equivalent
• 1 year of experience in IT Support & Monitoring

Skill Set:

• Six (6) months of experience supporting Inventory Control, Logistics, or Warehouse Management.
• Ability to support frequent standing, walking, lifting, and working at heights with or without equipment assistance.
• Able to communicate effectively.
• Proficient in written and oral communication to support regional and global teams.
• Desire to learn, grow, and develop new technical skills.

• Perform day-to-day HR activities including hiring, on-boarding, off-boarding, welfare administration
• Create and maintain employee records in P-file and updating in HR database
• Assist in Government-Paid claim submissions and group insurance claims
• Render support in events (i.e. career fairs, long service award etc.)
• Prepare HR reports as required
• Other ad-hoc HR administrative duties

Requirements

Education / Experience:

• Diploma In Business, Human Resource Management or equivalent

Skill sets:

• A hands-on individual who can work independently as well as a team player
• Meticulous, with good interpersonal, communication and presentation skills
• Proactive and well organized
• Proficiency in Microsoft Office applications

Account Management

• Develop and service assigned clients’ account consisting of various government agencies
• Responsible for growing account revenue and accountable to the assigned accounts within the FY and developing deep customer relationship and updating customer profiling accurately
• Continually engage and establish relationships with, stakeholders, customers and additionally, expand customers’ profile
• Understanding customers’ needs, coordinate proposals from presales and provide a concise quotation for their consideration.
• Follow up, expedite and liaise with customers in all matters relating to the projects, payment, renewal and events / training; ensure customers are satisfied with deliverables

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Sales Operations Management

• Coordinate Tender Briefing and lead Bid Review with Presales
• Accountable for ensuring completion and quality of tender proposal in conjunction with presales teams
• Preparation of quotations for customer’s reference for opportunities (BQ/RFI/RFP/ITQ/ITT)
• Track and ensure that timelines are met and updates are submitted to other functional teams
• Drive alignment with other functional teams and orchestrate appropriate resources for customer engagements

Requirements

Education / Experience:

• Diploma / Degree in any field
• 1 -2 years experience in SI environment

Skill sets:

• Sales Presentation
• Relationship/Stakeholder management
• Negotiation & Commercial Acumen
• Proficiency in Microsoft Office Tools (ie; Excel, Word and PowerPoint)
• Sales And Opportunity Analysis

• Supporting deployment of on-site data centre physical infrastructure.
• Installing, replacing and troubleshooting Cables and Hardware.
• Handling data bearing devices (ex. hard drives, solid-state drives, etc.)
• Working within a ticket-based environment.
• Movement of equipment using pallet jacks or other assisted lifting equipment.
• As required, assisting the Datacentre Inventory and Asset Management Team (DIAT) with shipping/receiving and inventory management to address high work volumes.
• Flexibility to work non-standard business hours that may include weekends and/or holidays

Requirements

• Diploma / Degree in IT / Computer Engineering or equivalent
• 1 year of experience in IT Support & Monitoring

Skill sets:

• Basic knowledge of computer hardware and components.
• Six (6) months or more handling/maintaining any technical equipment or machinery.
• 1+ years’ experience supporting IT equipment or related technology.
• Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).
• Ability to support frequent standing, walking, lifting, and working at heights with or without equipment assistance.
• Able to communicate effectively.
• Desire to learn, grow, and develop new technical skills