Total 2 hr associate job vacancies in bugis central singapore

• Provides project management for ongoing client sample programs through daily customer communication and contact. 
• Provides sample registration though the laboratory LIMS system and ensures correct registration
• Arranges all aspects of local and international logistics for both sample collections and overseas shipments to global partners.
• Performs data entry into eLIMS, CRM and other databases, as appropriate
• Be an internal liaison for clients so they only need to contact one person.
• Empowered to make decisions on behalf of clients to provide superior service.
• Provides information for clients (e.g. Pricing, Capabilities, Status, Sample Submission)
• Onboards new clients by asking appropriate questions and provides on line sample registration training
• Submits and coordinates client requests for re-testing, additional testing, OOS investigations and changes that are needed.
• Communicates and coordinates timely resolutions to customer complaints.
• Provides support for other Client Service Associates and Sample Management team when needed (e.g. absence, workload adjustment, site and regional balancing)
• Coordinates conference calls with client and Eurofins sites as needed.
• Monitors KPI’s for key customers assigned, including TAT performance metrics and Interco sales.
• Contributes to assigned process improvement projects and supports implementation when needed.
• Performs ad-hoc duties as assigned.

Essential Duties and Responsibilities:

• Demonstrates and promotes the company vision
• Regular attendance and punctuality
• Applies GMP/GLP in all areas of responsibility, as appropriate
• Learns to conduct routine analyses in compliance with applicable methods, protocols, SOPs, and regulatory agency guidelines.
• Learns how to document work and maintain study documentation and laboratory records.
• Learns how to use laboratory equipment and software appropriate for assigned tasks.
• Attends and participates in project meetings.
• Learns to perform peer review of data.
• Learns to plan assigned workload on a daily basis and effectively schedule multiple assignments.
• Contributes to a cohesive team environment.  Plans individual workload in coordination with team members.
• Maintains a clean and safe laboratory work environment.
• Conducts all activities in a safe and efficient manner
• Performs other duties as assigned