Job Description:
As an IT Support Specialist, you will be responsible for ensuring the smooth operation of our office computers, providing technical support when needed, and assisting with website and e-commerce management. You will also contribute to the ongoing development of our e-commerce listings and may be required to handle SEO optimization tasks to improve online visibility.
Key Responsibilities:
- Provide technical support for office computers, including troubleshooting hardware and software issues.
- Manage and maintain the company’s WordPress website, ensuring it is secure, up-to-date, and optimized for performance.
- Oversee and update product listings on Shopee, Lazada, and Carousell, ensuring accuracy and compliance with platform guidelines.
- Assist with basic SEO management to optimize website content for search engines.
- Ensure the seamless integration of e-commerce listings with the company website.
- Collaborate with the sales and marketing teams to implement changes or updates as needed.
- Assist with IT infrastructure projects, such as software upgrades or setting up new devices.
Requirements:
- Proven experience in IT support or a similar role.
- Strong knowledge of WordPress and website management.
- Familiarity with e-commerce platforms such as Shopee, Lazada, and Carousell.
- Basic understanding of SEO principles and tools.
- Excellent troubleshooting skills and the ability to work independently.
- Strong organizational and multitasking abilities.
- Basic knowledge of web security best practices.
Preferred Qualifications:
- Experience with e-commerce SEO strategies.
- Experience in managing online stores or product listings.
- Familiarity with WooCommerce or other e-commerce plugins for WordPress.
