Total 2 job vacancies by Eye 2 Eye Services (pte. Ltd.)

We are looking for a detail-oriented individual to join our team as the operations supervisor. The responsibilities of the operations supervisor include training and supervising employees, reducing operational costs, monitoring their department's compliance with operational policies, and keeping up-to-date with the progress of administrative duties.

To be successful as an operations supervisor, you should be result-oriented with excellent organizational skills. Ultimately, a top-notch operations supervisor has excellent leadership, project management, and administrative management skills.

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Operations Supervisor Requirements:

• A high school diploma or GED.
• A bachelor's or associate's degree in operations management or business management may be advantageous.
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

Our Sales department is in search of an Assistant Sales Manager to join us on an intermediate basis. You will be responsible for handling the daily activities of the store. You will also be responsible for resolving customers' complaints and issues in a professional manner.

As an Assistant Sales Manager, you should be working in coordination with the sales team and the Sales Manager. You should have excellent experience in sales and customer service industry. In addition to this, you should be good at maintaining the stock levels at the store.

You should possess good decision-making skills and the ability to communicate efficiently. You should also have good organizational and sales skills.

If you can help our organization to reach great heights, then do get in touch. We would love to have a word with you.

Responsibilities

• Supervising and delegating tasks to the sales team members.
• Meeting the sales targets and sales goals efficiently.
• Building relationships with the old and existing customers.
• Attending meetings and daily standups.
• Monitoring the performance of the sales staff.
• Ensuring the store is well stocked and restocking them as and when required.
• Making sure the store is clean and tidy all the time.
• Providing training sessions to the new team members.
• Maintaining a positive working environment for the employees.
• Assisting Sales Manager in planning effective sales strategies.
• Addressing customer's issues in a timely manner.
• Performing administrative tasks of transactions such as recording and filing details.
• Assisting the HR department in hiring new employees.
• Adhering to the work policies, ethics, and regulations of a firm.

Requirements

• Bachelor’s degree in Sales, Marketing, Communication, or a related field. Candidates with a High school diploma will also be preferred.
• Working experience as an Assistant Sales Manager, Sales Assistant, or a similar role in the Sales Department.
• Ability to work in a fast-paced working environment.
• Ability to provide amazing customer service to the clients.
• Proficient in Microsoft Office Tools.
• Knowledge and experience using effective sales strategies.
• Excellent problem-solving abilities.
• Good oral and written communication skills.
• Ability to demonstrate excellent leadership skills.
• Excellent ability to make a timely decision.
• Good sales and people skills.