Total 179 job vacancies by Facebook Singapore Pte. Ltd.

The Global Response Operations organization within Global Operations responds to real-time crises, proactively identifies and evaluates emerging risks, conducts risk-related investigations, and assesses what we could be doing to best benefit our community. By understanding and consistently managing incidents and real-time crises to resolution, the organization drives continuous improvement with our partners across Meta.

As the operational arm of Meta’s work in Trust and Safety, the Specialized Enforcement Operations (SEO) team is committed to tackling high-priority, complex, or regulatory enforcement challenges that necessitate specialized operational support, including local knowledge, policy comprehension, and cultural and language insights, beyond what our standard systems or scaled solutions can provide.

The successful candidate will work with stakeholders in Operations, Policy, legal, Process and Product teams to review and enforce on content reported for potential abuse, resolve user account issues, improve the overall support experience for India and South Asia Region, as well as solve enforcement issues across a wide range of Meta markets.

The Market Specialist will be part of a data-driven analysis culture that works to protect our communities by enforcing on and will also help scale our operations by optimizing and automating processes, solving challenging problems and, most importantly, helping to prevent them.

This position is full time and is based in Singapore.

Responsibilities

• Work as part of the SEO South Asia team, enforcing on paid and organic (non-paid/user) content during a crisis response within the South Asia region while specifically representing the India Marathi Market
• Work as part of an On-call Operational structure to enforce on critical content, particularly in response to Government, Regulatory and Trusted Partner escalations, within SEO Regions with a higher focus on India.
• Draw upon linguistic and cultural expertise in India's Marathi market, to identify crucial risk signals and gain valuable content insights that can help address complex operational and risk-related issues present in both advertisements and user-generated content across the region.
• Use a combination of market knowledge and operational expertise to support new policy and product initiatives/launches in India Marathi Market and the broader South Asia Region.
• Contribute to the development of scalable operational solutions aimed at improving user community support within the India Marathi market, while working collaboratively with other regions.
• Investigate and address issues reported on Meta products including account support requests and reports of abusive content such as graphic media, offensive language, and other objectionable materials.
• Support enforcement efforts on agnostic and paid content that originates from multiple sources globally, where language expertise is not required.
• Support enforcement efforts addressing advertiser friction and integrity risks to our users, local and regional advertising businesses during risk events
• Assess top-line operational metrics and partner with internal cross-functional teams to improve our processes and tools.
• Liaise closely with our Meta vendor teams to ensure all operational KPIs meet and exceed targets.
• Collaborate with regional cross-functional teams, such as policy and legal, to support key integrity initiatives in the market and/or the broader region.
• Build subject matter expertise in a key area of integrity concern or theme, and support this by developing strategies and outlining and implementing comprehensive enforcement solutions.
• This role may involve exposure to potentially graphic and/or objectionable content including but not limited to graphic images, videos, audio and writings, offensive or derogatory language, and other potential objectionable material, i.e. child exploitation, graphic violence, self-injury, animal abuse, and other content which may be considered offensive or disturbing.

Minimum Qualifications

• Currently has, or is in the process of obtaining a Bachelor's degree. Degree must be completed prior to joining Meta.
• Fluency in written and conversational Marathi to support operations in the local language
• 1+ years of professional experience within an operations environment
• Experience communicating with a variety of audiences and stakeholders
• Strategic thinker with strong analytical and creative problem-solving skills
• Strong interpersonal skills and ability to build relationships with internal and external partners
• Ability to work with graphic and/or objectionable content.
• Proven ability to work independently and manage multiple priorities in a dynamic environment
• Experience working with ambiguity and developing new processes or solutions in response to changing circumstances

Preferred Qualifications

• A background or understanding of the Trust & Safety Domain
• Technical and data skills such as Excel and SQL and experience with visualisation tools such as Tableau to drive efficient analytics and reporting
• Language proficiency in additional Indian Languages is preferred as the candidate will be supporting operations for the South Asia region
• Excellent analytical, project management, and problem-solving skills, with an interest in innovation and technology

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

As Employment Investigator at Meta, you will be responsible for conducting prompt, thorough, and fair investigations comprising background research, investigative interviews, and debrief meetings in partnership with Employment Law, HR and Employee Relations Business Partners, and the business. Although you will primarily conduct investigations in your local region (APAC), you will be expected to manage some investigations cross-regionally.

Success in this role will require working effectively across geographical and cultural boundaries and discerning systemic issues revealed during the investigative process. Our Employment Investigators demonstrate a high degree of empathy balanced against an ability to provide direct feedback and confront witnesses with difficult information. You must be able to articulate findings to the business in the form of oral and/or written summaries and conclusions so that long-term solutions can be developed and applied. As an Employment Investigator, you will also have the opportunity to deliver compliance education programs and training designed proactively to address workplace issues.

This is a full-time role and a 12 month STE (short term) contract. The role will be based in the Singapore or Sydney office.

Responsibilities

• Manage complex employment related investigations, end-to-end, including conducting intake meetings, background research, investigative interviews, and debrief meetings, across Meta office locations within the Americas, Asia-Pacific, and Europe.
• Partner closely with global cross-functional partners within Employment Law, Human Resources and Employee Relations, Security, Internal Audit, etc., and business units to conduct prompt, thorough, and fair investigations.
• Investigate complaints involving violations of law or policy, including allegations of discrimination, harassment, retaliation, bullying, privacy concerns, conflict of interest, integrity, failure to escalate and other inappropriate behaviour.
• Conduct intake meetings and investigative interviews, background research, analyse and synthesise relevant documents and data to make factual findings that address all relevant policy issues
• prepare reports, summaries and present oral and/or written debriefs appropriate stakeholders on investigation findings.
• Ability to discern systemic issues and utilise data to help develop long-term solutions.
• Provide timely communication to all relevant parties throughout the investigations process, including responding to case escalations
• Remain respectful and empathetic in the face of difficult and uncomfortable situations surrounding an investigation.

Minimum Qualifications

• Experience conducting investigations that will withstand legal scrutiny in multiple jurisdictions.
• Experience working independently, acting on priorities and exercising proven judgement.
• Demonstrate collaborative relationship management skills in a highly cross-functional environment.
• Experience documenting investigations findings and recommendations.
• Experience presenting findings and recommendations to leadership or those with dissenting opinions.
• Problem-solving, analytical, critical thinking skills and high degree of comfort working with data.
• Flexible and adaptable to rapidly changing environment.

Preferred Qualifications

• Bachelor degree in HR/Business, Employee Relations and/or Employment Law.
• Experience identifying relevant legal issues.
• Project management experience both at a strategic and tactical level.
• Experience in conducting facilitation and/or mediations.
• Experience, either in conducting and/or managing investigations or in practising employment law.

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

From making valuable connections between people and businesses to building premium services that deliver high-value experiences, we are the teams who create all of Meta's products used by billions of people around the world. As Meta focuses on building the next evolution of social experiences, the team plays a crucial role in shaping the communication pathways that all sized businesses, especially small to medium ones, need to thrive in the new digital economic environment. And we achieve that from end-to-end product and technology innovation.

As a Software Engineer on the team at Meta, you can help build cutting-edge full-stack technologies that will transform the way people and businesses connect and communicate. You’ll help develop the next-generation of products that help us connect the next billion people, create new features that have billions of interactions per day and be a part of a team that’s working to help people connect with each other around the globe

RESPONSIBILITIES

• Full stack web/mobile application development with a variety of coding languages
• Create consumer products and features using internal programming language Hack
• Implement web or mobile interfaces using XHTML, CSS, and JavaScript
• Work closely with our PM and design teams to define feature specifications and build the next generation of products leveraging frameworks such as React & React Native
• Work closely with operations and infrastructure to build and scale back-end services
• Build report interfaces and data feeds
• Complete medium to large features (each with many tasks) independently without guidance
• Proactively identify and drive changes as needed for assigned codebase, product area and/or systems

MINIMUM QUALIFICATIONS

• 2+ years of programming Experience
• 2+ years relevant experience building large-scale applications or similar experience
• 2+ years experience designing and completing medium to large features independently without guidance
• 2+ years experience identifying and driving changes to applications as needed
• Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience.

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

The Global Response Operations organization within Global Operations responds to real-time crises, proactively identifies and evaluates emerging risks, conducts risk-related investigations, and assesses what we could be doing to best benefit our community. By understanding and consistently managing incidents and real-time crises to resolution, the organization drives continuous improvement with our partners across Meta.

The Business & Commerce Specialised Enforcement Ops (B-SEO) Team coordinates across different internal and external teams to help intelligently manage emerging risks and enforce against Meta's Policies. Our team focuses on managing highly sensitive and urgent problem areas and risks with calm and focus, identifying areas for improvement, optimizing processes, and most importantly, helping to prevent these risks in the future.

The B-SEO team is responsible for mitigating risks relating to issues involving enforcement of our Ad Policies. The team is at the forefront of managing crises, global elections, and other unknown or fringe issues that occur on our platforms. This is an exciting opportunity to help drive impact and strengthen user trust and business integrity on Facebook and Instagram.

We are currently hiring for an experienced Individual Contributor (IC) with a demonstrated ability to provide world class customer service while incident managing and actioning high-pressure/ high-risk escalations. Reporting to the Singapore regional manager, the successful candidate will have direct responsibility for resolving escalations, oftentimes with significant revenue risk and at times engaging directly with critical internal stakeholders, the advertiser and/or end user. Additional responsibility in providing root cause analysis and cross-company collaboration to strengthen the holistic support ecosystem.

Responsibilities

• Review, investigate and process reported escalations across the Meta product suite and respond to sensitive global partners inquiries (this includes incoming reports of alleged legal rights infringement, escalated user, press and partner inquiries, etc.)
• Proactively investigate, troubleshoot, and drive our most sensitive and complex escalations to resolution, and communicate to cross-functional partners involved throughout the whole process.
• Cooperate with a diverse group of cross-functional partners across the business, including those outside of your domain expertise, to coordinate the work and develop long-lasting relationships.
• Be an expert on interpreting and enforcing Meta’s policies and use sound judgment, specific knowledge, signals and insights to drive scalable solutions to support Meta and our users
• Communicate effectively with multiple stakeholders, including external clients, internal partners and the leadership group.
• Gather, analyze and utilize relevant data and escalation trends to develop improvements to the overall escalation process and provide recommendations for process, policy and product improvements.
• Review, investigate and coordinate the end-to-end resolution of executive-level incidents in adherence with the respective process and policy frameworks.
• Attend mandatory training and seek knowledge in areas of interest to the business.
• Adopt best practices in order to achieve individual and collective goals.
• Due to shifting operational needs some weekend or public holiday work may be required.

Minimum Qualifications

• 7+ years of experience working in large-scale operations, domains such as online operations, escalations, informational systems, compliance, risk management, policy, legal operations or management consulting.
• Demonstrated experience thinking strategically about complex issues leading to thoughtful recommendations, and making quality decisions when dealing with ambiguous situations.
• Demonstrated experience managing and delivering projects.
• Solid understanding of how the broader social media landscape operates in the industry.

Preferred Qualifications

• B.A. or B.S. degree in a related discipline such as Business, Legal, Public Policy, International Relations, or Computer Science.
• Experience working directly with global, cross-functional teams to solve issues and develop solutions.
• Experience influencing others leveraging data, analysis and vision.
• Familiarity with Meta's suite of products.
• Understanding of the power of social media for businesses and the issues that are inherent to it.
• Experience with analytical tools (i.e. Excel, SQL, Tableau).

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

The Global Response Operations organization within Global Operations responds to real-time crises, proactively identifies and evaluates emerging risks, conducts risk-related investigations, and assesses what we could be doing to best benefit our community. By understanding and consistently managing incidents and real-time crises to resolution, the organization drives continuous improvement with our partners across Meta.

The Business & Commerce Specialised Enforcement Ops (B-SEO) Team coordinates across different internal and external teams to help intelligently manage emerging risks and enforce against Meta's Policies. Our team focuses on managing highly sensitive and urgent problem areas and risks with calm and focus, identifying areas for improvement, optimizing processes, and most importantly, helping to prevent these risks in the future.

Responsibilities

• Review, investigate and process reported escalations across the Meta product suite and respond to sensitive global partners inquiries (this includes incoming reports of alleged legal rights infringement, escalated user, press and partner inquiries, etc.)
• Proactively investigate, troubleshoot, and drive our most sensitive and complex escalations to resolution, and communicate to cross-functional partners involved throughout the whole process.
• Cooperate with a diverse group of cross-functional partners across the business, including those outside of your domain expertise, to coordinate the work and develop long-lasting relationships.
• Be an expert on interpreting and enforcing Meta’s policies and use sound judgment, specific knowledge, signals and insights to drive scalable solutions to support Meta and our users
• Communicate effectively with multiple stakeholders, including external clients, internal partners and the leadership group.
• Gather, analyze and utilize relevant data and escalation trends to develop improvements to the overall escalation process and provide recommendations for process, policy and product improvements.
• Review, investigate and coordinate the end-to-end resolution of executive-level incidents in adherence with the respective process and policy frameworks.
• Attend mandatory training and seek knowledge in areas of interest to the business.
• Adopt best practices in order to achieve individual and collective goals.
• Weekend coverage may be required on occasion

Minimum Qualifications

• 4+ years of experience working in large-scale operations domains such as online operations, escalations, informational systems, compliance, risk management, policy, legal operations or management consulting
• Demonstrated experience thinking strategically about complex issues leading to thoughtful recommendations, and making quality decisions when dealing with ambiguous situations
• Demonstrated experience managing and delivering projects
• Solid understanding of how the broader social media landscape operates in the industry

Preferred Qualifications

• B.A. or B.S. degree in a related discipline such as Business, Legal, Public Policy, International Relations, or Computer Science
• Experience working directly with global, cross-functional teams to solve issues and develop solutions
• Experience influencing others leveraging data, analysis and vision
• Familiarity with Meta's suite of products
• Understanding of the power of social media for businesses and the issues that are inherent to it
• Experience with analytical tools (i.e. Excel, SQL, Tableau)

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is embarking on the most transformative change to its business and technology in company history, and our Machine Learning Engineers are at the forefront of this evolution. By leading crucial projects and initiatives that have never been done before, you have an opportunity to help us advance the way people connect around the world.

The ideal candidate will have industry experience working on a range of recommendation, classification, and optimization problems. You will bring the ability to own the whole ML life-cycle, define projects and drive excellence across teams. You will work alongside the world’s leading engineers and researchers to solve some of the most exciting and massive social data and prediction problems that exist on the web.

Responsibilities

• Develop highly scalable classifiers and tools leveraging machine learning, data regression, and rules based models
• Suggest, collect and synthesize requirements and create effective feature roadmap
• Code deliverables in tandem with the engineering team
• Adapt standard machine learning methods to best exploit modern parallel environments (e.g. distributed clusters, multicore SMP, and GPU)

Minimum Qualifications

• 2+ years of programming experience in a relevant programming language
• 2+ years of hands-on experience in one or more of the following areas: machine learning, recommendation systems, pattern recognition, data mining or artificial intelligence
• 2+ years relevant experience using frameworks such as PyTorch, TensorFlow or equivalent
• Proven experience to translate insights into business recommendations
• Experience with scripting languages such as Python, Javascript or Hack
• Experience building and shipping high quality work and achieving high reliability
• Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta

Preferred Qualifications

• Exposure to architectural patterns of large scale software applications
• PhD degree or research focused Master degree in ML areas

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta's Small Business Sales team is seeking a Sales Program Manager to drive growth in key APAC markets, primarily focusing on Vietnam with potential expansion to other South East Asia markets in the future.

This role involves directly understanding advertisers' needs in priority markets and collaborating with cross-functional teams across Meta's Small Business Group to create and set up targeted sales initiatives addressing these needs, enabling frontline agents with localized go-to-market activations that complement existing global sales programs.

Responsibilities

• Lead and influence in partnership with cross-functional global and regional teams (product, marketing, marketing science, data science, SSPO, etc.) to develop sales programs accelerating revenue growth in priority markets.
• Develop, execute, and optimize global and regional sales strategies to enhance Meta's performance for advertisers in the market
• Provide data-driven and qualitative insights, representing and driving feedback from sales teams and advertisers to internal partners and vendors
• Design and execute regional sales programs for growth markets in partnership with scaled marketing, 1:1 sales & program teams to drive quarter-over-quarter growth in revenue, product adoption, and customer satisfaction
• Analyze program effectiveness, drive action and thought leadership on enabling advertisers growth across spend tiers, and create a global playbook on localizing sales initiatives in priority markets
• Manage multiple work-streams to drive business growth with end-to-end ownership from ideation to goal attainment

Minimum Qualifications

• 10+ years experience working with sales, digital advertising and program management
• Experience collaborating and communicating with and influencing across regional and global partners
• Problem-solving skills, with the experience to synthesize data or pick up trends from qualitative analysis, validate hypothesis and drive executive-level insight and recommendations
• Powerful storytelling and communication skills, experience to influence senior leadership and establish trusted relationships across teams
• Experience dealing with ambiguity successfully and business development in a fast-paced, fast-growing, and dynamic environment
• Experience managing projects and programs
• Sales or marketing experience within South East Asia markets
• Fluency in English and Vietnamese is essential for success in this role as the sales program manager will interact with businesses whose usual business language is Vietnamese and English

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is looking for people with crisis, risk management, or senior leadership decision support experience gained in tech, business, or government policy to join our Strategic Response Policy (SR Policy) team. The team's purpose is to handle crisis situations that require cross-functional coordination, and communication to senior leadership, in order to mitigate serious risks to the company or the community. This could relate to pieces of content posted on the platform, the impact of terrorist attacks and violent incidents on our platforms, and thinking strategically about how geo-political events may present policy risk. SR Policy sits within our Content Policy team which is responsible for setting our Community Standards and Business Policies governing content on the platform. The role of SR Policy is to help leadership make enforcement decisions in the most critical cases when operating under significant time challenge and stakeholder scrutiny. To do that we operate a global 24/7 on-call shift system, with responsiveness and accuracy of written communications being of paramount importance. SR Policy is a global team that responds to issues across regions and time zones. You will be expected to work on issues as they arise irrespective of geography.

In this role, you will need to be personally resilient, flexible and able to multi-task, enjoy quick turnaround work, and be prepared to work on thematic issues that some may find emotive. To do this effectively, you should be able to think strategically about risk, while also being able to probe the details of fast-moving situations. Someone who has operated at the intersection of policy and operations may be particularly suitable. You will be based out of our office in Singapore and will provide a focal point for issues across the APAC and India region.

Responsibilities

• Lead a regional team that oversees and coordinates cross-functional crisis response to major geopolitical or violent events
• Manage high profile escalations within the company including: chairing cross-functional meetings, aligning decision-makers, and escalating issues to leadership for decision as needed
• Proactively identify and assess potential risks, and work with policy, communications, legal, and operational teams to develop risk mitigation approaches, and drive cross-functional implementation, particularly relating to content issues
• Operate independently, and be confident managing multiple internal stakeholders, balancing differing opinions and perspectives, and assessing risk to provide effective policy advice to leadership
• Produce and present internal communications for senior leadership to inform them of ongoing situations, and provide recommendations and decision support
• Inform policy development work, partnering with subject-matter experts to develop global policy standards

Minimum Qualifications

• 10+ years of program management experience with a Bachelor’s degree
• Knowledge of geo-political,security, or socio-cultural issues in APAC and India, how they intersect with social media, and the possible impacts real world events will have on the safety of the community
• Experience leading teams, characterized by a culture of inclusion and a growth mindset
• Demonstrated track record of effectively influencing, building consensus and communicating with internal audiences across different functions
• Experience communicating complex issues clearly (written and verbal), in a multi-tasking and fast paced environment
• Experience providing decision support and advice to senior executives

Preferred Qualifications

• Bachelor's degree in public policy, legal, political science, risk management or a related discipline
• Experience in Trust & Safety, Strategic Response, or Crisis Management
• Experience driving and managing multiple projects simultaneously in a deadline-driven environment
• Experience framing and briefing difficult decisions to senior leadership
• Track record of working at pace to make difficult decisions under pressure, using critical thinking skills, and demonstrating leadership and interpersonal skills to organize and build relationships with teams across the company

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Content designers at Meta craft simple, straightforward and human experiences. Approaching design through the lens of language, we leverage our expertise in user experience design, design thinking and product strategy. Come join our team to create and shape great, intuitive products and services used by billions of people around the world every day.

You’ll be expected to design and deliver product flows, new features, in-product language, content frameworks, navigation, product naming and more, for platforms including mobile, desktop, AR/VR, hardware and voice. The Meta Content Design team is one of the largest and most established in the world, and includes people at various stages in their careers and from a range of backgrounds.

Responsibilities

• Design, write, edit and test clear, compelling in-product language to help users and teams meet their goals. This includes product flows, interface language, education materials, product names, navigational nomenclature, terminology, taxonomies and other content across Meta products and experiences.
• Apply systems thinking to the product, whether it’s defining extensible design system guidance, conducting audits of existing experiences or creating information architecture.
• Use your familiarity with how code works in software. This may involve doing things like reviewing code to ensure the in-product language is as intended, or creating the logic to personalize the experience for a user.
• Give and solicit feedback from your UX design peers in service of building the best products.
• Create or contribute to high-fidelity design mocks using Figma.
• Collaborate daily with peers across disciplines, including engineering, design, research, marketing and data science, to take products from conception to launch.
• Partner with our internationalization team to ensure product experiences are of the highest quality in every language.
• Demonstrate sound judgment and help shape product narratives, along with team direction and strategy.
• Independently and proactively identify and work on projects that span multiple teams.

Minimum Qualifications

• 5+ years’ experience in UX writing.
• Examples of finished wireframes, or design mocks co-authored using design tools, that have been used to drive decision-making within a team.
• Ability to simplify and communicate complex ideas to broad audiences in a compelling way.
• Familiarity with tools for managing and updating content at scale.
• Examples of work in design systems and systems thinking.
• Demonstrated experience leading projects with minimal direction and handling a large degree of ambiguity.

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Building enterprise products is at the heart of Meta's mission. By transforming the way our business functions, we are helping to bring billions of people around the world closer together. On our Meta Enterprise Products teams, we build industry leading, consumer-grade, and highly intuitive products that define new standards for how our internal teams and external customers work. This requires unconventional thinking and lightning-fast, nimble solutions. We are looking for someone that has strong experience building complex systems and is excited by challenging and rewarding problems. This role provides the opportunity to work across a diversity of surfaces and opportunities. These include company-wide, strategic design pattern libraries that scale to hundreds of internal products, as well as product experiences on both mobile and web.

Responsibilities

• Take broad, conceptual ideas and turn them into useful and valuable designs
• Design new experiences or layouts that evolve and define visual systems and generate new visual language
• Design flows and experiences that are incredibly simple and elegant
• Contribute to strategic decisions around the future direction of Meta’s Enterprise products
• Give and solicit feedback from designers and a broader product team in order to continually raise our bar for quality
• Drive a partnership with product managers, engineers, researchers and content strategists to oversee the user experience of a product from conception until launch

Minimum Qualifications

• 2+ years of experience building and shipping multiple features that are broad/ambiguous in scope and encompass an end-to-end experience across a variety of platforms
• 2+ years of interaction design experience with willingness to define how an experience should behave based on understanding people's needs, plus consideration of how this innovation will scale
• 2+ years of visual design experience with proficiency in typography, desktop/mobile UI, color, layout, iconography and aesthetic sense and how these elements impact product function
• 2+ years of strategic product thinking with experience developing product goals, identify opportunities, and make decisions based on the impact to people and the company
• Experience in representing work to a broader product team and other leaders, clearly and succinctly articulating the goals and concepts

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

The Account Management team, part of the Small & Medium Business Group, is dedicated to aiding the growth of small and medium-sized businesses by optimizing their advertising strategies across Meta's suite of apps and services. Account Managers play a crucial role in driving sales and supporting clients to achieve business outcomes on Meta through expert consultation, relationship management, and a strong grasp of analytics and product knowledge.

Ideal candidates are expected to forge deep connections with clients and maintain effective internal relationships with cross-functional teams. They should be adept at driving marketing strategies and hands-on with executing tactics. This role demands a profound understanding of Performance Marketing and Ecommerce industry, aiming to boost revenue and foster customized learning and long-term partnerships.

Success in this role hinges on outstanding consultative sales, coaching, and client service skills, coupled with a readiness to innovate. Candidates should excel in a team-oriented and dynamic environment, possess superior analytical skills, and be proficient in navigating complex challenges, offering solutions, and using data to challenge conventional approaches. The capability to travel and thrive in a dynamic, fast-paced environment is also essential.

Responsibilities

• Provide dedicated account management to advertisers
• Demonstrate a commitment to consultative sales in service of advertiser goals
• Boost revenue and increase product adoption through achieving client objectives
• Become proficient in Meta's solutions tailored for businesses of all sizes and swiftly adapt recommendations to meet diverse advertiser requirements
• Develop and execute strategic plans to drive transformational advertiser growth with strong operational rigour
• Oversee account operations, including troubleshooting and escalations, to ensure prompt and effective resolution
• Work on initiatives with limited and defined scope and execute independently
• Work cross-functionally within sales and other Meta organizations to drive revenue and increase customer satisfaction
• Lead external client education and consultations on existing best practices and future product solutions, in partnership with internal functional teams
• Build and continue to refine your point of view on Meta products through regular self-education and discovery

Minimum Qualifications

• 7+ years of experience in account management, digital/performance marketing, sales, or consulting.
• Strong communication and presentation skills.
• Experience cultivating sales skills and client relationships.
• Expertise in analyzing data from various sources, both quantitative and qualitative, and presenting it clearly and concisely.
• Skill in developing actionable insights and storytelling through data visualization, with experience to confidently deliver insights to audiences with varying levels of technical knowledge.
• Proven leadership skill in leading and influencing change internally/externally, and able to lead by example with a "can-do" spirit
• Experience in collaborating, communicating, and influencing across a diverse set of cross-functional teams.
• Experience prioritizing and managing tasks within a fast paced environment
• BA/BS degree or Meta Social Media Marketing Professional Certification
• Fluent in English and Mandarin in both communicating and business writing as this role supports Taiwan and Hong Kong markets.

Preferred Qualifications

• Experience influencing C-level executives to build effective and impactful relationships
• Experience in Ecommerce Industry, with understanding of Hong Kong and Taiwan Market knowledge
• Experience across Meta’s full suite of advertising solutions
• Proficiency in business case modeling and assessing market/opportunity size
• Understanding of fundamental business accounting, finance, and statistics

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

We are seeking a highly skilled and motivated Partner Strategist to join our team in Singapore. As a Partner Strategist, you will have the opportunity to drive business growth and success for select telecom partners in the region by leveraging our Telco-focused analytics product. This product provides actionable insights that help partners make better product, marketing, and network-related decisions.

In this role, you will act as a consultant, working closely with partners to drive engagement with our product and deliver real-world financial impact. You will be responsible for training partner users, engaging with senior management at partner organizations, and using a hypothesis-based consulting approach to solve complex problems and drive business outcomes. Your work will have a direct impact on the success of our partners, and we are looking for someone who is passionate about driving business results through data-driven insights

Responsibilities

• Work closely with telecom partners to understand their business needs and challenges and deliver value to them through insights using Meta data and tools
• Apply your expertise in quantitative business analysis to see beyond the numbers to bring the client actionable insights and recommendations to use for their business strategies
• Partner cross-functionally with the product development team and Partner Data Scientist to understand tools, data sets and strategies, and the client sales team for media implementation strategies
• Feed success & learning back to the product team to inform, influence and support our Insights product roadmap
• Build and own deep relationships with analytical teams at the partner as the product expert

Minimum Qualifications

• 3+ years of relevant experience—analytics, strategy consulting, digital marketing, working with clients and a love of data and insights
• Experience communicating and collaborating with cross-functional teams, with ability to inspire action based on data-driven insights
• Experience working with large data sets with an understanding of statistical analysis and data visualization
• Understanding of business operations, including marketing, subscription-based business models, customer lifecycle analysis, churn and acquisition

Preferred Qualifications

• Advanced degree in Finance, Computer Science, Statistics, Economics, Engineering, Physics or a related quantitative field preferred (advanced degrees may count as relevant experience)
• Experience in visualization tools like Tableau
• Experience of working in with the mobile sector(telecom, device manufacturer, etc.)

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

As a Data Engineer at Meta, you will shape the future of people-facing and business-facing products we build across our entire family of applications (Facebook, Instagram, Messenger, WhatsApp, Reality Labs, Threads). Your technical skills and analytical mindset will be utilized designing and building some of the world's most extensive data sets, helping to craft experiences for billions of people and hundreds of millions of businesses worldwide.

In this role, you will collaborate with software engineering, data science, and product management teams to design/build scalable data solutions across Meta to optimize growth, strategy, and user experience for our 3 billion plus users, as well as our internal employee community.

You will be at the forefront of identifying and solving some of the most interesting data challenges at a scale few companies can match. By joining Meta, you will become part of a world-class data engineering community dedicated to skill development and career growth in data engineering and beyond.

Data Engineering: You will guide teams by building optimal data artifacts (including datasets and visualizations) to address key questions. You will refine our systems, design logging solutions, and create scalable data models. Ensuring data security and quality, and with a strong focus on efficiency, you will suggest architecture and development approaches and data management standards to address complex analytical problems.

Product leadership: You will use data to shape product development, identify new opportunities, and tackle upcoming challenges. You'll ensure our products add value for users and businesses, by prioritizing projects, and driving innovative solutions to respond to challenges or opportunities.

Communication and influence: You won't simply present data, but tell data-driven stories. You will convince and influence your partners using clear insights and recommendations. You will build credibility through structure and clarity, and be a trusted strategic partner.

Responsibilities

• Conceptualize and own the data architecture for multiple large-scale projects, while evaluating design and operational cost-benefit tradeoffs within systems
• Create and contribute to frameworks that improve the efficacy of logging data, while working with data infrastructure to triage issues and resolve
• Collaborate with engineers, product managers, and data scientists to understand data needs, representing key data insights in a meaningful way
• Define and manage Service Level Agreements for all data sets in allocated areas of ownership
• Determine and implement the security model based on privacy requirements, confirm safeguards are followed, address data quality issues, and evolve governance processes within allocated areas of ownership
• Design, build, and launch collections of sophisticated data models and visualizations that support multiple use cases across different products or domains
• Solve our most challenging data integration problems, utilizing optimal Extract, Transform, Load (ETL) patterns, frameworks, query techniques, sourcing from structured and unstructured data sources
• Assist in owning existing processes running in production, optimizing complex code through advanced algorithmic concepts
• Optimize pipelines, dashboards, frameworks, and systems to facilitate easier development of data artifacts
• Influence product and cross-functional teams to identify data opportunities to drive impact
• Mentor team members by giving/receiving actionable feedback

Minimum Qualifications

• Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent
• 4+ years of experience where the primary responsibility involves working with data. This could include roles such as data analyst, data scientist, data engineer, or similar positions
• 4+ years of experience (or a minimum of 2+ years with a Ph.D) with SQL, ETL, data modeling, and at least one programming language (e.g., Python, C++, C#, Scala, etc.)

Preferred Qualifications

• Master's or Ph.D degree in a STEM field

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

We are seeking a highly motivated Public Policy Associate to join our South Asia Public Policy team. The ideal candidate will have a passion for technology and its potential to create opportunities, connect communities throughout the region in a safe and responsible manner, and possess deep understanding of the political and regulatory landscape within the region.

As part of this role, you will be responsible for understanding Meta’s policies and business priorities, and will work closely with country policy leads across South Asia to develop and execute strategic regional policy plans, aligned with global policy priorities and local market needs. Additionally, you will collaborate with colleagues globally, engage with trade associations, and work with third-party groups. The successful candidate will join a team addressing some of the most intriguing public policy challenges of our time, including AI, privacy, safety, freedom of expression, and the growth of the digital economy. This position is based in Singapore and reports to the Director of Public Policy for South & Central Asia.

Responsibilities

• Collaborate with country policy leads across South Asia to develop and execute strategic regional policy plans, aligned with global/regional policy priorities and local market needs.
• Track key policy developments in South Asia, focusing on issues at the intersection of technology, social media, and the digital economy, and provide timely analysis and recommendations to country policy leads.
• Support regional country policy team on strategic engagements with policymakers, NGOs, private sector organizations, and other stakeholders across South Asia to advance Meta’s public policy interests on issues such as safety, security, content policy, AI, and other technology-relevant matters.
• Partner with cross-functional teams across product, legal, marketing, and communications to enhance internal and external understanding of key policy issues in South Asia and promote Meta’s policy positions.
• Help prepare submissions and responses to consultations from external stakeholders, including governments, NGOs, and industry bodies, on relevant policy matters in South Asia.
• Foster creative partnerships with advocacy groups, academia, and industry bodies in South Asia to promote Meta’s policy goals and support the growth of the digital economy in the region.

Minimum Qualifications

• Bachelor's degree in a relevant field (e.g., law, political science, international relations, public policy)
• 4+ years of experience in public policy, government affairs, or a related field
• Strong knowledge of the political, economic, and social landscape in South Asia
• Excellent communication and interpersonal skills, with the ability to build relationships with a wide range of stakeholders
• Strong analytical and problem-solving skills, with the ability to think strategically and creatively
• Ability to work independently and as part of a team, with a high level of self-motivation and discipline
• Ability to manage and drive multiple projects and campaigns simultaneously.
• Passion for technology and addressing key policy issues such as AI, online content and safety, privacy, and internet governance.
• Ability to travel to Pakistan, Bangladesh, Nepal and Sri Lanka.

Preferred Qualifications

• Policy experience at a multi-national corporation or institution working in Pakistan and Bangladesh.
• Experience with policy advocacy, executing policy programs or campaigns domestically and/or internationally

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

From making valuable connections between people and businesses to building premium services that deliver high-value experiences, we are the teams who create all of Meta's products used by billions of people around the world. As Meta focuses on building the next evolution of social experiences, the team plays a crucial role in shaping the communication pathways that all sized businesses, especially small to medium ones, need to thrive in the new digital economic environment. And we achieve that from end-to-end product and technology innovation.

As a Software Engineer on the team at Meta, you can help build cutting-edge full-stack technologies that will transform the way people and businesses connect and communicate. You’ll help develop the next-generation of products that help us connect the next billion people, create new features that have billions of interactions per day and be a part of a team that’s working to help people connect with each other around the globe.

RESPONSIBILITIES

• Full stack development with a variety of coding languages
• Create consumer products and features using internal programming language Hack
• Implement web or mobile interfaces using XHTML, CSS, and JavaScript
• Work closely with our PM and design teams to define feature specifications and build products leveraging frameworks such as React & React Native
• Work closely with operations and infrastructure to build and scale back-end services
• Build report interfaces and data feeds
• Sets direction and goals for the team regarding project impact, product quality and engineering efficiency
• Leads major initiatives, projects, teams, rollouts and phased-releases
• Helps to onboard new team members, provides mentorship and enables successful ramp up on your team's code bases

MINIMUM QUALIFICATIONS

• Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience.
• 7+ years of demonstrated experience driving change within an organization and leading complex technical projects
• 7+ years of experience building large-scale infrastructure applications
• 7+ years of experience building maintainable and testable code bases, including API design and unit testing techniques
• 7+ years of experience working with relational databases and SQL
• Experience with C, C++, Java, C# or other relevant coding languages
• Experience improving stability through thoughtful code reviews, appropriate testing, proper rollout, monitoring, and proactive changes

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

As a Data Scientist at Meta, you will shape the future of people-facing and business-facing products we build across our entire family of applications (Facebook, Instagram, Messenger, WhatsApp, Oculus). By applying your technical skills, analytical mindset, and product intuition to one of the richest data sets in the world, you will help define the experiences we build for billions of people and hundreds of millions of businesses around the world. You will collaborate on a wide array of product and business problems with a diverse set of cross-functional partners across Product, Engineering, Research, Data Engineering, Marketing, Sales, Finance and others. You will use data and analysis to identify and solve product development’s biggest challenges. You will influence product strategy and investment decisions with data, be focused on impact, and collaborate with other teams. By joining Meta, you will become part of a world-class analytics community dedicated to skill development and career growth in analytics and beyond.

Product leadership: You will use data to shape product development, quantify new opportunities, identify upcoming challenges, and ensure the products we build bring value to people, businesses, and Meta. You will help your partner teams prioritize what to build, set goals, and understand their product’s ecosystem.

Analytics: You will guide teams using data and insights. You will focus on developing hypotheses and employ a diverse toolkit of rigorous analytical approaches, different methodologies, frameworks, and technical approaches to test them.

Communication and influence: You won’t simply present data, but tell data-driven stories. You will convince and influence your partners using clear insights and recommendations. You will build credibility through structure and clarity, and be a trusted strategic partner.

Responsibilities

• Work with large and complex data sets to solve a wide array of challenging problems using different analytical and statistical approaches.
• Apply technical expertise with quantitative analysis, experimentation, data mining, and the presentation of data to develop strategies for our products that serve billions of people and hundreds of millions of businesses.
• Identify and measure success of product efforts through goal setting, forecasting, and monitoring of key product metrics to understand trends.
• Define, understand, and test opportunities and levers to improve the product, and drive roadmaps through your insights and recommendations.
• Partner with Product, Engineering, and cross-functional teams to inform, influence, support, and execute product strategy and investment decisions.

Minimum Qualifications

• Bachelor's degree in Mathematics, Statistics, a relevant technical field, or equivalent practical experience.
• A minimum of 4+ years experience doing quantitative analysis
• Fluency in SQL, R, or Python
• 4+ years experience leading product analytics and influencing product roadmap
• 4+ years experience designing and running A/B tests
• Experience understanding ecosystems, user behaviors and long-term product trends
• Proven experience leading data-driven projects from definition to execution: defining metrics, experiment design, communicating actionable insights.

Preferred Qualifications

• Masters or Ph.D. Degree in a quantitative field.

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is seeking experienced Front End Software Engineers to join our product teams. As a member of our team, you will play a vital role in crafting user experience that are both delightful and effective, helping to scale the company and enhance employee productivity. You'll have the opportunity to work on projects that transform the way Meta employees collaborate, streamline business processes, and develop world-class business software.

Our product teams are responsible for building and maintaining a wide range of internal tools and applications that help Meta employees do their jobs more efficiently and effectively. From project management and collaboration tools to data analytics and visualization platforms, we're constantly pushing the boundaries of what's possible with technology.

As a Front End Software Engineer at Meta, you'll be responsible for designing and implementing intuitive and user-friendly interfaces that make it easy for employees to access the information and tools they need to do their jobs. You'll work closely with our product managers, designers, and back-end engineers to ensure that our products are not only visually appealing but also highly functional and scalable.

If you're passionate about building software that makes a real difference in people's lives, we'd love to hear from you. Join us and be a part of a dynamic and innovative team that's shaping the future of how people connect and work together!

RESPONSIBILITIES

• Build front-end frameworks that will allow other product teams to build faster and with higher quality
• Lead complex technical or product efforts involving many engineers
• Provide technical guidance and mentorship to peers
• Implement the features and user interfaces of Facebook products like News Feed
• Architect efficient and reusable front-end systems that drive complex web applications
• Collaborate with Product Designers, Product Managers, and Software Engineers to deliver compelling user-facing products
• Identify and resolve performance and scalability issues

MINIMUM QUALIFICATIONS

• Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience.
• 5+ years of JavaScript experience, including concepts like asynchronous programming, closures, types, and ES6
• 5+ years of HTML/CSS experience, including concepts like layout, specificity, cross browser compatibility, and accessibility
• 5+ years experience with browser APIs and optimizing front end performance
• Demonstrated experience driving change within an organization and leading complex technical projects

PREFERRED QUALIFICATIONS

• Experience with React

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta's Enterprise Products team is responsible for building integrated, scalable, and robust Enterprise Applications. As a member of Enterprise Products team, you will play a key role in re-imagining productivity by shipping transformative products that serve diverse aspects of the enterprise.

Responsibilities

• Own product architecture and collaborate with product managers, designers and other engineers to set the technical direction and create software that optimizes for business metrics
• Architect & build industry leading enterprise systems that are highly available, intuitive, scalable, and secure
• Produce highly reliable and performant code with appropriate monitoring and alerting
• Conduct design and code reviews to ensure scalability, performance and alignment with standards and best practices
• Analyze and improve efficiency, scalability, and stability of systems & products.
• Communicate technology and product strategy effectively to both internal and external stakeholders and leadership
• Follow release management guidelines to ensure data integrity, compliance and system stability
• End to End ownership of features or products

Minimum Qualifications

• BS in Computer Science or equivalent experience
• 3+ years of experience building intuitive systems in technologies like Java, PHP/Hack, C++, etc. and/or Javascript technologies such as ReactJS or AngularJS
• 3+ years experience working with code bases building micro services, REST APIs or GraphQL APIs
• 3+ years experience with database & modeling data flows between systems to enable transactional workflows and upstream/downstream integrations
• 3+ years experience building secure software with access controls and permissions

Preferred Qualifications

• Experience building and supporting production quality software
• Experience working with cross functional partners to deliver projects with high quality
• Experience owning projects from end-to-end

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta seeks a highly skilled and experienced Stakeholder Engagement Manager to join our Content Policy Stakeholder Engagement team.

As a Stakeholder Engagement Manager, you will be responsible for building and strengthening relationships with external stakeholders in the APAC region and globally, with a focus on informing and engaging around our content policies. This involves working closely with NGOs, academics, and other thought leaders to bring global knowledge and feedback into the policy development process.

The ideal candidate for this role will be a skilled professional who can think strategically, adapt quickly, work independently, and function in a fast-paced environment with shifting priorities. They should be able to analyze complex information and develop effective engagement strategies. Intellectual curiosity is also highly valued in this position.


This is a full-time position based in Singapore.

Responsibilities

• Develop and execute stakeholder engagement strategies to support the development of content policies that reflect the needs and concerns of diverse communities around the world.
• Identify, cultivate, and establish partnerships and opportunities with key external stakeholders for engagement to develop content policies.
• Build and maintain relationships with key external stakeholders, including civil society organizations, academics, and industry experts in critical content policy areas and seek opportunities to develop collaborative partnerships with them.
• Collaborate with cross-functional teams at Meta to ensure stakeholder feedback is incorporated into policy development processes.
• Monitor and analyze trends in stakeholder sentiment, providing insights to inform policy development decisions.
• Create and deliver presentations and other communication materials to articulate policy positions effectively to external audiences.
• Collaborate with other members of the Trust and Safety Policy team to improve our policies based on external expertise and input.
• Help field policy questions on high-priority escalations, exercising critical thinking and excellent judgment under time pressure.
• Represent the company at external events, conferences, and other external policy engagements.

Minimum Qualifications

• Bachelor's Degree in policy, political science, international relations, law, business, human rights, information sciences, journalism, communication, program management or a related field.
• 8 - 10+ years of experience in stakeholder engagement, public policy, or a related field
• Creative problem-solving, analytical thinking, negotiation, and multi-tasking skills in time-sensitive settings.
• Experience working in a fast-paced, dynamic environment and managing multiple priorities simultaneously.
• Strong written and verbal communication skills and experience communicating nuanced concepts and policy positions to various audiences.
• Experience in leading the design and delivery of stakeholder engagement strategies.
• Experience in engaging with a diverse set of stakeholders.

Preferred Qualifications

• Master’s Degree or equivalent advanced degree in policy, political science, international relations, law, business, human rights, information sciences, journalism, communication or a related field.
• Fluency in an APAC local or regional language as the candidate may be required to review policy in the local language
• Previous roles in civil society, academia, social media platforms, internet companies, technology-focused government departments or think tanks.

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

The Business Incident Response (BIR) team is a specialized group that provides rapid and holistic resolution of critical escalations that threaten businesses' and partners' brands, relationships, and revenue streams. The team offers dedicated support to advertisers who experience friction on our platforms.

By leveraging cross-functional partnerships, the BIR team delivers an immediate and personalized experience for constituents and stakeholders during times of crisis. The team operates off-process and overrides barriers to ensure swift issue resolution, prioritizing resources dynamically to assume ownership over mission-critical incidents.

The escalations handled by the BIR team are complex and require expertise in areas such as operations, policy, process, and project management. The team comprises best-in-class specialists who leverage their skills to deliver outsized impact.

To succeed on the BIR team, you must be passionate about social media, real-time crisis management, and working collaboratively in a fast-paced environment. You should have a strong interest in customer support and working cross-functionally with multiple domains, including policy and process. You must be comfortable with ambiguity and able to make quality decisions while remaining open-minded and flexible to feedback. You should be at ease in communicating relevant content and context to inform and enable internal and external partners, including executive level communication.

Successful candidates for this team are curious, resourceful, adaptable, influential, have a bias toward action, are comfortable with taking intelligent risks, and able to establish a collaborative network with partners across multiple domains. They have a proven track record of adjusting to dynamic environments while handling multiple workstreams and maintaining effective communication with all stakeholders, both internal and external.

Responsibilities

• Review, investigate, and coordinate end-to-end resolution of high risk escalations, adhering to process and policy frameworks.
• Communicate effectively with stakeholders, including external clients, internal partners, and leadership, serving as primary communication channel on critical escalations.
• Cooperate with cross-functional partners across the business to coordinate work, develop relationships, and execute assigned tasks within scope and timelines.
• Perform root-cause analysis, draft post-mortem reports, and drive innovation by proposing improvements to existing processes.
• Adopt best practices, provide team 'oncall' coverage (including weekend/holiday) on a rotational basis, and stay up-to-date with mandatory training and knowledge in areas of interest to the business.

Minimum Qualifications

• 4+ years of experience working in large-scale operations, preferably policy or legal operations
• Demonstrated experience thinking strategically about complex issues leading to thoughtful recommendations, and making quality decisions when dealing with ambiguous situations.
• Demonstrated experience managing and delivering projects.
• Solid understanding of how the broader social media landscape operates in the industry.

Preferred Qualifications

• B.A. or B.S. degree in a related discipline such as Business, Legal, Public Policy, International Relations, or Computer Science.
• Experience working directly with global, cross-functional teams to solve issues and develop solutions.
• Experience influencing others leveraging data, analysis and vision.
• Experience with analytical tools (i.e. Excel, SQL, Tableau).
• Familiarity with Meta's suite of products.
• Understanding of the power of social media for businesses and the issues that are inherent to it.

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is looking for an individual to join its Content Policy Team. The team’s mission is to create and communicate rules for how our products may be used by people on Meta and its family of applications. Specifically, this individual will be responsible for policies that focus on consumer safety and regulatory compliance.

As a member of the team, you will work closely with a number of other teams at Meta, including our Global Operations, Product, Legal, Communications, and Public Policy teams. You will be responsible for helping our team craft and implement content standards that best serve the company and the people who use our services globally. It is critical that you are able to analyze and communicate the costs and benefits of refinements to content policies at Meta and their implementation, and be comfortable making difficult decisions under pressure.

This is a full time, in-office role based in Singapore.

Responsibilities

• Help craft and implement content policies that take into account regulatory compliance with the needs of a global community.
• Collaborate with Policy, Product, Operations, Legal, Communications and External Stakeholders to drive policy improvements.
• Articulate policy philosophy and changes to relevant parties, including both internal and external stakeholders.
• Proactively identify gaps in existing policies and develop scalable solutions.
• Join the policy on-call roster to help field policy questions on high priority escalations, with an expectation to think critically about complex problems and exercise excellent judgment under time pressure.

Minimum Qualifications

• At least 5 years experience in online safety policy and/or content policy
• Experience working in a global team
• Excellent written and oral communication skills
• Experience communicating cross-functionally, particularly in the area of consensus-building
• Experience in analytical-thinking and problem-solving

Preferred Qualifications

• Previous experience in content regulation
• Knowledge of Meta products and principles

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

We seek a motivated candidate with a strong background in project and program management, excellent communications skills, and experience in working with data analysis, process development and optimization. This role will include scoping, developing and managing programs, defining and implementing processes, and managing cross functional stakeholders. The role will be based in Singapore.

Responsibilities

• Define program and project goals and objectives in collaboration with cross-functional teams
• Communicate program and project status, risks, and opportunities to leadership and stakeholders. Provide regular updates on program progress and KPIs
• Identify risks and issues, and develop mitigation plans. Proactively manage project risks to ensure successful delivery
• Partner with internal teams to help define roadmap and long-term strategy based on broad understanding of operational performance and organizational priorities
• Design measurements to track impact and drive internal process improvements
• Drive internal process improvements across multiple teams and functions
• Identify and partner with stakeholders on internal processes, templates, and guidelines to improve team optimization and documentation
• Manage projects that improve team efficiency and impact, establishing operational systems and outcomes

Minimum Qualifications

• 8+ years of experience managing cross-functional partners, creating shared goals and deliverables, tracking metrics, and presenting to leadership.
• Demonstrated success managing the execution of complex projects in a large tech company
• Experience gathering requirements across diverse areas and users, and converting and developing them into an operational solution
• Experience in distilling complex issues into clear, concise, and actionable insights that resonate with senior leadership
• Experience analyzing complex, large-scale data sets and making decisions based on data
• Experience collaborating and influencing across multiple levels of an organization with experience leading cross-functional and iterative process improvement
• Experience establishing work relationships across multi-disciplinary teams and multiple partners in different time zones.

Preferred Qualifications

• Proficiency/ Basic knowledge in analytical tools (e.g., Excel, SQL) for driving analytics, reporting and operational decision-making
• Demonstrated experience performing well in a highly dynamic, rapidly changing environment
• Technical fluency to understand, communicate and drive impact in highly technical and fast-moving problem spaces
• Experience communicating with data to drive change

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is looking for a Recruiter to join our recruiting team. In this role you will be responsible for managing candidates through all stages of the interview/hiring process.

The ideal candidate will have proven experience sourcing, recruiting and partnering with business stakeholders to hire top talent for Meta.

This will be a short-term in office position intended to last no longer than 12 months to provide support to Meta’s existing Recruiting team

Responsibilities

• Manage full cycle recruiting for multiple, complex searches, creating innovative sourcing strategies and engagement to bring the best talent to each role
• Develop and execute fully comprehensive sourcing plans, analyzing requirements to determine target profile needs and matches
• Coordinate closely with recruiting team members to innovate our research strategy for talent pooling, market mapping and competitor analysis
• Collaborate closely with hiring managers throughout the recruiting process to ensure we meet their hiring needs and goals
• Regularly manage pipeline activity and maintain data integrity, and proactively share data-centric updates with internal stakeholders
• Facilitate and lead meetings and key initiatives and projects with client groups, and with the recruiting teams, that will continuously improve and scale our recruiting operations and results
• Establish and maintain meaningful relationships with management and key cross-functional stakeholders internally (e.g. Recruiting, HR, Compensation, and Diversity teams)
• Drive offer process - including extending offers, negotiations, closing candidates, and generating offer letters
• Actively engage in diversity and inclusion hiring strategies. Demonstrates Data Integrity and experience understanding Data to help influence hiring decisions

Minimum Qualifications

• 7+ years of recruiting experience with a search firm or in-house recruiting team
• Recruiting experience must include the following: 1/ Sourcing, engaging and activating passive candidates , 2/ Candidate care and balancing process with candidate experience, 3/ Recruiting tools, applicant tracking systems, data management and reporting techniques, and software collaboration tools and 4/ Creating and fostering partnerships with internal leadership and executive teams

Preferred Qualifications

• Proven experience in hiring talent within Eng and or Tech XFN functions - including Software Engineering and/or Artificial Intelligence (AI) related roles (IC or leadership)

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Our team is looking for a high performance Solutions Architect with an entrepreneurial mindset. As a Solutions Architect, you will lead the advertising industry by enabling clients to realize the full potential of Meta's marketing solutions and even defining new solutions. You will work with marketing executives at top-tier companies on their industry-leading advertising initiatives, translating their business goals into an execution plan using Meta's suite of cutting-edge advertising solutions. This role will allow you to apply your passion for problem solving to achieving real-world marketing results at Meta's scale.

Responsibilities

• Act as a technical consultant and subject matter expert on Meta's marketing technology solutions for the marketing organizations at some of the most innovative companies in the world
• Guide our clients to the most optimal implementations by illustrating technical details of Meta's advertising platform and products
• Work closely with sales teams to unlock and develop new opportunities by developing a deep understanding on business goals and industry trends
• Impact the marketing industry through technology by participating in industry conferences and presenting to executive-level audience

Minimum Qualifications

• Combined experience as an Engineer, Solutions Architect, Technical Consultant, or Partner/Sales Engineer
• Experience working with software systems including querying, SQL scripting, and working with APIs
• Experience collaborating with technical and business audience at prospects or clients
• Experience with web, mobile, or enterprise technology stack
• Experience demonstrating knowledge of industry technology areas and trends
• Travel Requirement of 20%

Preferred Qualifications

• Technical Degree (Science, Technology, Engineering, Mathematics) or equivalent industry experience
• Experience deploying large partner integration projects
• Technical understanding of the Meta Platform

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

The Account Management team is a sales team that is part of Meta’s Small & Medium Business Group. This team is focused on connecting every business in the world with their customers on Meta platforms and then helping them grow through solutions like Facebook Pages and Advertising.
Account Managers are directly responsible for building relationships and helping clients grow their own business results on Meta through consultation, education, and support. Ideal candidates will have the ability to drive marketing strategy coupled with a willingness to roll up their sleeves and execute their sales tactics. Success in this position requires exceptional consultative sales, coaching, and client service skills; a willingness to experiment; the ability to thrive in a dynamic, team-focused environment; and a passion for helping others to achieve results.
This position is full-time and located in our Singapore Office.

Responsibilities

• Become an expert in Meta's digital marketing solutions for small and medium clients and adapt recommendations quickly to suit varying client needs
• Work with small and medium clients to improve the performance of their overall campaigns on Meta platforms
• Grow revenue, educate and lead strategic conversations with small and medium clients, and manage complex relationships
• Demonstrate vertical expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve client issues

Minimum Qualifications

• BA/BS degree
• 3+ years of experience in account management, brand management, performance marketing, digital marketing, sales or consulting
• Strong communication skills
• Fluency in Vietnamese language & knowledge of Vietnam market are essential as the role requires to manage local accounts & communicate business strategy in local language
• Ability to effectively prioritise and manage tasks within a fast-paced environment while maintaining strict attention to detail
• Structured problem solving and quantitative analytical skills
• Sales discipline and feel inspired to go after sales goals

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.