Customer Support & Operations Officer | 4½-Day Week | Impactful Education Center
2 weeks ago
If you enjoy helping others and being part of an organization that makes a real difference, this is the place for you!
You’ll play a key role in en..
If you enjoy helping others and being part of an organization that makes a real difference, this is the place for you!
You’ll play a key role in ensuring our education center runs smoothly and efficiently, giving you the chance to directly support our mission.
About the Academy:
We are a social enterprise focused on igniting curiosity and fostering lifelong learning. Specializing in Phonics and Math, we are passionate about making education impactful and accessible. Our team creates a supportive community for students and their families, helping each learner grow academically and personally through innovative teaching methods.
First Konnection – The Authorized Education Recruitment Specialist for this Role
What You Can Expect:
- Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
- Direct Communication: Receive timely updates and clear guidance throughout the application process.
- Personalized Advice: Leverage our insights to present your strengths and secure the role.
Key Responsibilities:
- Handle inquiries about our Phonics and Math programmes, both in person and through online platforms
- Update the student attendance system and maintain accurate records
- Process school fees through our digital systems
- Upload weekly class photos and curriculum slides onto the online portal
- Assist in planning and organizing SkillsFuture training courses
- Maintain a welcoming, clean, and organized environment at the center
Working Hours:
- Mondays: 9:30 AM – 6:30 PM (Tuesdays: ½ Day, either AM or PM off)
- Fridays: 9:45 AM – 6:45 PM
- Saturdays & Sundays: 8:00 AM – 7:00 PM
- Off Days: Wednesdays and Thursdays
What You’ll Bring:
- A positive, proactive approach to customer service and operations
- Strong communication skills for interacting with parents, students, and staff
- Experience in customer service, particularly in educational settings, is a plus!
- Tech-savvy, comfortable managing online systems and processes
- Ability to multitask in a fast-paced environment
Why Join Us?
- Be part of a social enterprise that is shaping the future of education
- Enjoy a balanced 4½-day work week, giving you more time to recharge
- Grow with a supportive team that values your contributions
Apply Now!
If you're ready to shape young futures and grow your career with us, don't wait!
We review applications quickly, so seize this opportunity today!
EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)
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