Total 13 information analyst job vacancies in Singapore

Job Summary:
We are looking for an experienced Business Analyst with a strong background in Agile projects. The role involves working closely with stakeholders to gather requirements and guide Salesforce implementations, ensuring alignment with business objectives.

Key Responsibilities:

• Requirements Gathering: Analyze business needs, define scope, and document requirements.
• Agile Support: Contribute to Agile project teams, facilitating Scrum ceremonies and prioritizing product backlogs.
• Salesforce Expertise: Leverage Salesforce capabilities to meet project goals, considering platform limitations.
• Documentation & Communication: Maintain clear documentation and ensure alignment with stakeholders.
• Quality Assurance: Collaborate with testing teams to validate solutions.

Requirements:

• Education: Diploma or higher in Business, IT, Engineering, or related field.
• Experience: 8+ years in roles like Business Analyst, Scrum Master, or Product Owner in Agile settings.
• Certifications: CSPO or CSM required; Salesforce Admin (CRT101) is a plus.
• Skills: Proficiency in requirement analysis, process mapping, and Agile methodologies.

Preferred Skills:

• Strong communication skills and ability to work in cross-functional teams.

FPT Asia Pacific is expanding, and we’re looking for dynamic, driven, and passionate individuals to join our team!

Responsibilities

1. Partner with the company's business teams to elicit citizen/business needs through human-centric, visual methods such as service journeys and develop the appropriate business case

2. Apply Design Thinking / Service Design methodology and tools to develop and execute the approach to derive current state gaps and challenges, and future state design and solutions

3. Work with fellow colleagues and the company's project teams to develop user stories, functional/technical specifications and acceptance criteria

4. Adopt best practices in data governance, perform data cleansing, pre-processing and feature engineering that facilitate meaningful analysis

5. Design interactive visualisation dashboards for data exploration and provide insights to comapny's business teams

6. Evaluate and recommend suitable technology while aligning with the company's technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems, adoption of SG Tech Stack)

7. Identify and adopt the appropriate development methodology (e.g. Agile or Waterfall) in an Outsourced, Co-Sourced or In-house development environment

8. Ensure system or product readiness for smooth deployment, adoption and operations

9. Analyse impact of requested changes and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems (Operations & Maintenance phase)

10. Assist the CIO to identify new opportunities for the company's digital transformation

Requirements

1. Diploma/Degree in Computer Science, Infocomm Technology, Computer or Electronics Engineering or related subject area with minimum 3 years of relevant experience. Candidates with more years of experience will be considered for more senior roles

2. Prior working experience in IT business analysis, application solutioning design and testing

3. Participated in at least one full software or product development cycle, preferably using Agile Methodology

4. Strong analytical, conceptualisation and problem-solving skills

5. Good communication skills with the ability to pitch ideas and influence

6. A driven and motivated personality with an inquisitive mind

7. Ability to learn and apply

Responsibilities

1. Partner with the company's business teams to elicit citizen/business needs through human-centric, visual methods such as service journeys and develop the appropriate business case

2. Apply Design Thinking / Service Design methodology and tools to develop and execute the approach to derive current state gaps and challenges, and future state design and solutions

3. Work with fellow colleagues and the company's project teams to develop user stories, functional/technical specifications and acceptance criteria

4. Adopt best practices in data governance, perform data cleansing, pre-processing and feature engineering that facilitate meaningful analysis

5. Design interactive visualisation dashboards for data exploration and provide insights to comapny's business teams

6. Evaluate and recommend suitable technology while aligning with the company's technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems, adoption of SG Tech Stack)

7. Identify and adopt the appropriate development methodology (e.g. Agile or Waterfall) in an Outsourced, Co-Sourced or In-house development environment

8. Ensure system or product readiness for smooth deployment, adoption and operations

9. Analyse impact of requested changes and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems (Operations & Maintenance phase)

10. Assist the CIO to identify new opportunities for the company's digital transformation

Requirements

1. Diploma/Degree in Computer Science, Infocomm Technology, Computer or Electronics Engineering or related subject area with minimum 3 years of relevant experience. Candidates with more years of experience will be considered for more senior roles

2. Prior working experience in IT business analysis, application solutioning design and testing

3. Participated in at least one full software or product development cycle, preferably using Agile Methodology

4. Strong analytical, conceptualisation and problem-solving skills

5. Good communication skills with the ability to pitch ideas and influence

6. A driven and motivated personality with an inquisitive mind

7. Ability to learn and apply

Job Summary

The Insurance Business Analyst will play a pivotal role in driving business growth and efficiency by bridging the gap between business needs and IT solutions. This individual will be responsible for gathering, analyzing, and translating business requirements into functional specifications that can be understood by technical teams.

Key Responsibilities

• Business Requirements Analysis:
  • Elicit, analyze, and document business requirements from stakeholders, including product owners, subject matter experts, and end-users.
  • Conduct in-depth interviews, workshops, and surveys to gather comprehensive information about business processes, data needs, and system functionalities.
  • Create detailed business requirement documents (BRDs), use cases, and process flow diagrams.
• Solution Design:
  • Collaborate with technical teams to design and develop IT solutions that align with business objectives.
  • Translate business requirements into functional specifications that can be understood by developers and testers.
  • Ensure that IT solutions meet industry standards and regulatory requirements.
• Project Management:
  • Assist in project planning, execution, and monitoring to ensure successful delivery of IT projects.
  • Coordinate with stakeholders and project teams to track progress and address issues.
  • Prepare project status reports and presentations.
• Data Analysis:
  • Analyze insurance data to identify trends, patterns, and opportunities for improvement.
  • Develop data-driven insights to support decision-making and business strategy.
• Stakeholder Management:
  • Build and maintain strong relationships with stakeholders at all levels of the organization.
  • Effectively communicate project progress, challenges, and solutions to stakeholders.
  • Facilitate consensus among stakeholders with conflicting interests.

Qualifications and Skills

• Bachelor's degree in Business Administration, Computer Science, or a related field.
• Proven experience as a Business Analyst in the insurance industry.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Proficiency in using business analysis tools and techniques (e.g., UML, BPMN).
• Knowledge of insurance products, processes, and regulations.
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.

Additional Requirements (Preferred)

• Certification in Business Analysis (e.g., CBAP, IIBA)
• Experience with Agile methodologies (e.g., Scrum, Kanban)
• Knowledge of insurance technology platforms and systems

Summary

• Collaborate with stakeholders to gather, analyze, and document business requirements, translating them into functional specification
• Evaluate current business processes and workflows, identify areas for improvement, and suggest solutions to streamline operations
• Facilitate meetings and workshops with business users, IT teams, and external vendors to ensure clear communication and understanding of business needs.
• Conduct data analysis to support decision-making, creating reports, dashboards, and other data visualizations to provide insights into business performance.
• Work closely with development teams to design and validate solutions that meet business objectives, ensuring alignment with system capabilities and business requirements.
• Participate in the creation and execution of test plans, ensuring that solutions meet business needs and are free of defects.
• Assist in project planning, tracking, and reporting, ensuring timely delivery of milestones and project goals.
• Prepare detailed documentation including business cases, use cases, workflows, and process maps to ensure clear communication of requirements and solutions.
• Provide post-implementation support to ensure successful adoption of new systems and processes, troubleshooting issues as they arise.

Requirements

• Possess a degree in Computer Science/Information Technology or related fields.
• Financial services industry experience in Asset Management is preferred.
• Possess working experience as a senior/lead business analyst for analytics projects in Asset Management.

Responsibilities

• You will be responsible for eliciting business needs and analysing business problems in order to scope, define and deploy digital solutions to address the needs of citizens, businesses and/or public officers.
• You will work with outsourced/co-sourced/insourced development teams to ensure delivery of defined digital solutions.
• You will advise stakeholders on best practices in use of digital technologies, and work with stakeholders in deploying the digital solutions.

You will be working on a range of tasks including the following:

• Partner with business teams to elicit citizen/business needs through humancentric, visual methods such as service journeys and develop the appropriate business case work with fellow colleagues and the business project teams to develop user stories, functional/technical specifications and acceptance criteria evaluate and recommend suitable technology while aligning with company's technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems, adoption of SG Tech Stack) identify and adopt the appropriate development methodology (e.g. Agile or Waterfall) in an Outsourced, Co-Sourced or In-house development environment plan/review/conduct testing and data conversion to ensure that specifications are met drive system or product readiness for smooth deployment, adoption and operations analyse impact of requested changes and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems (Operations & Maintenance phase)

Experience and Skills Needed

• Degree or Diploma in Computer Science, Information Systems, Information/ Infocomm Technology, Computer or Electronics Engineering or related discipline
• Minimum 3 years of working experience for Consultant role and 5 years of working experience for Senior Consultant role Participated in at least one full software or product development cycle, preferably using Agile Methodology Proven experience in IT business analysis, application solutioning and design, and testing
• Good understanding of customer/user experience, design thinking, user story mapping and digital product lifecycle management
• Strong analytical, conceptualization and problem-solving skills
• Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders
• A driven and motivated personality with an ability to learn and apply Knowledge of, or experience in implementing projects in at least one of the following areas Data Analytics, Agile Methodologies, Internet and Mobile Technologies, Customer Relationship Management, Knowledge Management, Service Design, Cloud Solutioning. Past development or consulting experience (preferable)

Responsibilities

1. Partner with the company's business teams to elicit citizen/business needs through human-centric, visual methods such as service journeys and develop the appropriate business case

2. Apply Design Thinking / Service Design methodology and tools to develop and execute the approach to derive current state gaps and challenges, and future state design and solutions

3. Work with fellow colleagues and the company's project teams to develop user stories, functional/technical specifications and acceptance criteria

4. Adopt best practices in data governance, perform data cleansing, pre-processing and feature engineering that facilitate meaningful analysis

5. Design interactive visualisation dashboards for data exploration and provide insights to comapny's business teams

6. Evaluate and recommend suitable technology while aligning with the company's technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems, adoption of SG Tech Stack)

7. Identify and adopt the appropriate development methodology (e.g. Agile or Waterfall) in an Outsourced, Co-Sourced or In-house development environment

8. Ensure system or product readiness for smooth deployment, adoption and operations

9. Analyse impact of requested changes and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems (Operations & Maintenance phase)

10. Assist the CIO to identify new opportunities for the company's digital transformation

Requirements

1. Diploma/Degree in Computer Science, Infocomm Technology, Computer or Electronics Engineering or related subject area with minimum 3 years of relevant experience. Candidates with more years of experience will be considered for more senior roles

2. Prior working experience in IT business analysis, application solutioning design and testing

3. Participated in at least one full software or product development cycle, preferably using Agile Methodology

4. Strong analytical, conceptualisation and problem-solving skills

5. Good communication skills with the ability to pitch ideas and influence

6. A driven and motivated personality with an inquisitive mind

7. Ability to learn and apply

Responsibilities

• The jobholder is required to modernise and transform the delivery of HR and Payroll (HRP) processes in the system, to uplift productivity and increase organisation effectiveness.
• Conceptualise, design, develop and maintain suitable process and policy solutions for the next generation HRP system.
• Translate policy intent and directions into workable system solutions on the SAP platform and propose new work processes to ensure the most effective and efficient method for implementation.
• Work on the enhancement and maintenance of the system and ensure its effectiveness and responsiveness in facilitating HR processes.
• Have a keen sense of the User Experience (UX) for stakeholders and be able to translate these UX requirements into SAP solutions.
• Work with stakeholders and consultants to develop and implement the overall change management plan for the project and ensure a smooth transition to the new HR & Payroll System.
• Evaluate new technologies and add-on applications to improve and optimize HR processes.

Requirements

• [Experience in HR Enterprise Systems] Experience in implementation and maintenance of HR Information Systems. SAP HCM (ECC or HANA) is preferred.
• [HR Policies and Processes] Sound understanding of HR policy practices, and ability to incorporate and translate it into the HR system.
• [Thinking Clearly and Making Sound Judgements] Ability to examine issues from a strategic perspective to identify opportunities/gaps, and evaluate, propose and implement initiatives to address these from a user-centric perspective.
• [Working Effectively with Stakeholders] Ability to engage stakeholders to gather feedback, identify gaps in meeting the stakeholders needs and propose solutions, and communicate system solutions effectively.
• [Project Management] Strong planning and analytical skills to leverage the use of data and research to manage project milestones and drive initiatives.
• Organised, meticulous and able to multi-task
• Good team player who is able to thrive in a fast-paced environment

Responsibilities

• The successful candidate will be supporting ISPVM data ecosystem analytics and services products to review private market data strategy and the solution designed to improve synergy, collaboration and alignment across various teams within private market space.

Requirements

• Possess a degree in Computer Science/Information Technology or related fields.
• Proven experience as Business Analyst with extensive testing experience, preferably in the financial or investment industry.
• Strong understanding of software development life cycle (SDLC) and testing methodologies.
• Proficient in SQL.
• Excellent analytical and problem solving skills.
• Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
• Detail oriented with a focus on quality and accuracy.
• Ability to manage multiple tasks and priorities in a fast-paced environment.

Responsibilities

• Support Corporate Services - DealCloud CRM and LCD applications.

Requirements

• Possess a degree in Computer Science/Information Technology or related fields.
• At least 3 years of hands-on experience in supporting enterprise applications.
• Familiar with languages, such as Angular, React JS, Rest API, JSON, .Net, .Net Core, Bootstrap, MS SharePoint, MS Power Platform, C#, ASP.net, HTML, CSS, and JavaScript.
• Proficiency in Database and SQL: MSSQL, TSQL, Stored Procedure, Function, Triggers.
• Experience in Infrastructure: AWS, Windows Server, IIS, Azure ADFS (SSO), SSL Certificate, Control-M.
• Expertise in Tools: Visual Studio, Gitlab or GitHub, Jenkins, Electric Flow, SonarQube, Sonarlint, JIRA, Confluence.

Responsibilities:

• Spearhead the development and delivery of innovative solutions to address complex business challenges across diverse disciplines and business units.
• Act as the primary representative for the organization in advocating digital transformation strategies, particularly in large sales opportunities and strategic growth initiatives across the Asia Pacific region.
• Assume overall accountability for the design and development of comprehensive operational and technical solutions aimed at driving outcome-based results for clients.
• Lead the formulation of bid and solution strategies, designs, and cost structures, typically managing Total Contract Value (TCV) of $10 million and above.
• Collaborate closely with sales and delivery teams to ensure seamless transition from solution design to implementation, maintaining a focus on client satisfaction and business objectives.

Requirements:

• Develop and implement IT/digital solutions to address business challenges.
• Experienced in both waterfall and agile software development methodologies.
• Expertise in IT Service Management (ITSM) and IT Operations Management (ITOM) solutions such as ServiceNow, MicroFocus, and BMC.
• Knowledgeable in Artificial Intelligence for IT Operations (AIOps) and Robotic Process Automation (RPA).
• Familiarity with Internet of Things (IoT) technologies and their applications.
• Proficient in network management, including WAN and LAN technologies.
• Ability to analyze and derive insights from data analytics for informed decision-making.
• Experienced in managing platforms and operating systems including Windows, Linux, and VMWare.
• Proficiency in Software as a Service (SaaS) applications like Jira, Confluence, and Salesforce.

Responsibilities:

• Managing the unified project timelines and deliverables
• Work with IT and various teams on project plan and timelines
• Collaborate with cross-functional teams to ensure project deliverables are completed on time
• Ensure Unified CIF changes are applied to the downstream platforms and picked up on google analytics as a custom dimension
• Understand the web redesign or revamp requirements, translate to google analytics requirements, provide testing support to the developers and web teams.
• Synchronize the analytic tags across the sites
• Engage in full acceptance testing and troubleshooting of tracking issues together with developers
• Develop reports and dashboard on google analytics on website tracking on both health and performance metrics
• Partner businesses to analyze data from various dimensions to uncover opportunities/wastage
• Develop dashboards to track effectiveness of marketing of the platform
• Provide the analysis of website data from the dashboard to BUs
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Skills/Requirement:

• At least 3 years Digital analytics implementation and reporting experience with Google Analytics, firebase and Google Optimize.
• Experienced with planning and executing MVT and A/B testing solutions using 3rd party platform such as Google Optimize or similar platform is preferred
• Proficiency in Google Analytics and Microsoft Excel, Python or any other scripting language is a must
• Experience with digital analytics tools (Adobe Analytics, Google Analytics, etc) and tag management system (Launch, GTM, etc).
• Experience with digital analytics requirements and reporting for sales, post login and app journeys.
• Experience with HTML and Google Data studio to setup regular reporting for manager reporting
• Experience in defining analytics tracking requirements, and guiding developers through implementation of those requirements
• Experience in verifying, deploying and troubleshooting triggers and tags through GTM
• Experience in reading and analysing of various data sets to uncover opportunities/wastages
• Positive and adaptable attitude
• High level of integrity, takes accountability of work and good attitude over teamwork.
• Takes initiative to improve current state of things and adaptable to embrace new changes.

Responsibilities

• The candidate will be expected to contribute in the following areas:
• Understand the online sales journey and steps, design and document the requirements on tracking, translate to google/firebase analytics requirements, provide testing support and guidance to the developers and web teams.
• Synchronize the analytic tags across the online sales platforms
• Engage in full acceptance testing and troubleshooting of tracking issues together with developers
• Develop reports and dashboard on google analytics or looker studio on both health and performance metrics and marketing effectiveness
• Partner platform owners to analyze data from various dimensions to uncover opportunities/wastage
• Provide the analysis of the sales platforms to Bus
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company

Skills/Requirement

• At least 3 years Digital analytics implementation, implementation testing and reporting experience with Google Analytics and firebase.
• Strong communications skills, both written and spoken engaging both business and technical stakeholders
• Proficiency in Google Analytics, Microsoft Excel or JavaScript is a must
• Experience with digital analytics tools (Google Analytics, etc) and tag management system (GTM, etc) is a must
• Experience using Microsoft Excel, scripting languages (e.g. JavaScript, SQL) and Google Developer APIs
• Experience in handling digital analytics business/marketing requirements and generating reports for sales, ecommerce, post login and app journeys analyses
• Experience with HTML and Google Data studio to setup regular reporting for reporting
• Experience in defining analytics tracking code requirements for developers, and guiding developers through implementation of analytics requirements, testing and live deployment
• Experience in verifying, deploying and troubleshooting triggers and tags through GTM
• Experience in reading and analysing of various data sets to uncover opportunities
• At least high-level understanding of the martech landscape (e.g. SEO, SEM, Display Ads, Emails, Facebook)
• Have passion for analytics and the value it brings to businesses
• Strong problem-solving skill