Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:
- Grow Relentlessly: Striving to become our best, most authentic selves.
- Enable Teamwork, Disable Politics: Only by forging togetherness, can we help each other succeed.
- Test | Measure | Act: Staying curious and reinventing ourselves, through innovation and experimentation.
- Focus on Impact: Creating impact through bias for action and tangible results.
- Serve with Obsession: Building win-win relationships for the long-term by having a customer obsession.
Account Manager are responsible on client management, serving as a main point of contact between the client and the company by managing and nurturing relationships.
What you will do:
- Client Management : Build and maintain strong relationships with clients by understanding their needs, objectives and expectations. Act as a liaison between the client and the company
- Communication : Regularly communicate with clients to provide updates, address concerns and provide feedbacks
- Account Planning : Develop strategic accounts plan by outlining sales forecast to maximize utilization
- Customer retention : Implement strategies to retain existing clients and performing annual account reviews
- Sales Support : Collaborate with sales team to complete client onboarding
- Any other ad hoc tasks assigned
What we are looking for:
- Min 1 year in B2B account management/servicing (Lending or relevant trade knowledge is preferred)
- Diploma Holder
- Excel and Microsoft skills
- Bilingual in English and Mandarin
What it is in for you:
- Bonus-based scheme with competitive compensation
- Opportunities for career advancement
- Supportive environment that values work-life balance
Join us and be part of the family where your contributions are recognized and where you can make a real impact on our shared success
