Total 2 transportation logistics job vacancies in nlb punggol regional library

Job Descriptions:

Client Satisfaction and Retention:

• Maintain high levels of client satisfaction by understanding and meeting their specific needs and expectations.
• Develop and nurture long-term relationships with key accounts, ensuring client retention and loyalty.

Operational Efficiency:

• Oversee and streamline operational processes to enhance efficiency, reduce costs, and improve service delivery.
• Implement best practices and continuous improvement initiatives to achieve operational excellence.

Service Quality and Compliance:

• Ensure that all services are delivered in accordance with client agreements, industry standards, and regulatory requirements.
• Monitor and maintain high standards of quality and compliance across all operational activities.

Proactive Problem Solving:

• Identify potential operational issues before they impact service delivery and implement proactive solutions.
• Resolve any client concerns or escalations promptly and effectively to maintain client trust and satisfaction.

Collaboration and Coordination:

• Work closely with cross-functional teams, including sales, customer service, and logistics, to ensure cohesive and efficient operations.
• Facilitate communication and collaboration between the client and internal teams to align on goals and objectives.

Project Management:

• Lead and manage projects related to key accounts, ensuring successful execution and alignment with client expectations.
• Coordinate resources, timelines, and deliverables to achieve project goals.

Requirements:

• Min 3-5 years of related experience.
• Bachelor's Degree or equivalent in Business Administration, Logistics, Supply Chain Management, or related field.

Job scope:

• Maintain proper records of documents and correspondence
• Managing daily warehousing operations - Sorting & Loading/ Unloading
• Ensure safety policies and protocols are adhered
• Ensure compliances and processes of service level are adhered to high quality
• Work with internal and external customers on fulfilling requirement and problem resolution
• Motivate and educate fellow team member
• Perform other duties and responsibilities as and when required

Requirements:

• Nitec/ Higher Nitec with 1-2 years of relevant working experience
• Dynamic and motivated individual with good organising abilities, interpersonal and communication skills
• Able to perform 5.5 days’ work week and work in the East