Total 15 job vacancies by Givaudan Singapore Pte Ltd

As the Head of Marketing - ASEAN, You will:

> Be a strategic partner for the Commercial Team & Customers, by driving differentiated marketing strategies that leverage Givaudan's strengths within the industry. Aiming to capture clients' hearts through relevant innovation, resulting in increased inflow and constant business growth within the ASEAN region.

Which translates to INFLOW.

> Understand the market and develop and manage the ASEAN business plan to drive the generation of inflow and innovation and to support Commercial heads to constant business growth within the region. You need a strategic mindset, strong leadership abilities, creativity and the ability to develop and execute integrated marketing and business development strategies.

Increase market share, participation rate and penetration in the market also searching for white spaces.

> Be the bridge between Sales, Consumer Understanding, Customers, FC&A and Regional innovation.

> Align the local marketing teams to develop a way of working to create Aha moments that lead us to improve our Customer intimacy promoting our Imagine pillar using Food experiences and Co-Creation.

This role is located in Singapore and reports to the Asean Commercial Head.

Your focus areas will include:

· Responsibility for developing the ASEAN Business Plan.

· which consists of business development through engagement with Sales, RI, and country managers.

· Leadership and mentorship of local marketing teams in the region.

· Direct and execute marketing efforts to target customers

· Lead commercialisation of both global and regional strategic big-investment products and technologies in the sub-region

· Create and manage high-quality content to support sales and marketing

· Responsibility for Digital Marketing

Is it You?

Your professional profile includes:

> Academic background:

· Bachelor/Master degree in Marketing, Industrial Engineering, Business Administration or related areas

> Experience:

· At least 10 years of Marketing B2B experience (additional B2C is an advantage) in an international environment, including marketing strategy

· Experience with food and beverages business marketing strategy and principles

· This includes brand execution, commercialisation of new products, and creative promotions

> Skills

· Proven track-record of leading marketing teams and working in collaboration with technical, commercial and innovation divisions

· Proficient English, other relevant language is advantageous

· Strong project management

You will enjoy:

· Attractive package with benefits

· Excellent opportunities for progressive learning and development

· A creative team environment that will inspire you

· Comprehensive healthcare plans

· PTO and family leave

Responsibilities

· Formulate new flavour creations or modify existing flavours to meet customer requirements, internal testing needs, or new technology development for multiple flavour types for Savoury segment

· Prepare flavour samples as requested for customer briefs, applications needs, technology performance assessment, QC standards, physical testing, etc.

· Participate in the evaluation of materials developed internally or from external sources and assess potential for flavour creation

· Execute daily tasks and fully manage assigned projects and provide flavours which meet all defined project needs, considering when relevant good manufacturing practices, sample scale-up, production requirements, regulatory compliance, etc.

· When requested, serve as technical expert to resolve flavour production issues and customer complaints and complete ownership of created flavours

· Coach, train, motivate, and mentor flavour assistants

· Participate and learn about all areas of the company (analytical chemistry, sensory, consumer understanding, regulatory, flavour delivery, manufacturing, etc.)

· Serve as technical expert and advisor to internal and external partners and customers for ingredient and flavour performance for multiple flavour types

· Contribute to discussions of research plans, sensory results/insights, making experimental observations and helping to make connections to related, but separate technologies

· Contribute to the planning of technical or sensory projects

· Maintain a safe, clean and organized lab environment in accordance with EH&S policies and hold others accountable for following these guidelines

Professional Experience

· Minimum 3 years of savoury creation experience after completion of Flavourist Trainee Programme or accepted industry equivalent

Technical Skills

· Expert level tasting skills with an intermediate level ability to understand how to adjust a flavour formulation in the direction needed for flavour modifications

· Strong knowledge of raw materials and flavour ingredients with an expert level ability to formulate selected flavour types to deliver flavour performance for customer briefs, problem solving processes, research and development needs, etc.

· Ability to interface with customers and effectively discuss the flavour creation needs for selected flavour types and provide direction to help solve flavour performance issues in their applications

· Ability to prepare and present complex flavour creation related technical presentations

· Strong level knowledge of application equipment, ingredients, and manufacturing procedures

Regional Supply Planning Expert

Main Responsibilities

1 - Project management

• Deployment of Planning initiatives at regional and local/site level to optimize the balance of cost and quality of customer services
• Identify and drive continuous improvement programs both internally and together with Supply Planning partners to deliver targeted service levels and costsLead change resulting from continuous improvement and/or supply chain initiatives (e.g. SCM Excellence, Regional PC)
• Monitor service level (by the mean of KPIs) to achieve customer satisfaction, reduce complaints/damaged goods and solve repetitive problems with internal/external suppliers
• Actively participate to Regional Supply Chain Management projects
• Coordinate idea generation to project process for the regional supply organization

2 - Subject matter expertise

• Provide direction on Supply Planning activities in the Sites
• Use performance management to actively improve processes, suggesting actions/ projects/ programs

Main Qualifications

• Bachelor's degree in Engineering, Supply Chain Management, Operations Management or related discipline
• Min. 7 years of experience in manufacturing operations with strong background in supply chain planning, quality and/or materials management, including exposure to business process redesign and systems implementations

Responsibilities:

• Manage assigned regional product and technology portfolio to ensure it is relevant, competent, competitive and profitable, and aligned with the business strategy
• Own the Definition, Development and Commercialization of regionally-driven product development initiatives
• Work closely with the technical and marketing teams in the region and sub-regions, as well as with the Global Product Managers (GPM)
• Become regional subject matter expert (SME) for assigned products and technologies.
• Work with Portfolio Managers to leverage collections as an internal promotional tool for new products and technologies.
• Define product and technology needs and gaps, quantify opportunities, and establish business justification for new regional projects.
• Work with sub regions to craft and elevate compelling business cases to GPM on regional opportunities and needs (incl. sales/profit projections, regulatory requirements, product performance expectations). Acts as the core owner and APAC representative to GPM and the Science & Technology groups, ensuring projects for our region are brought to successful commercialization
• Provide input into the global product strategy built by the Global Product Managers
• Develop and maintain knowledge of competitor products, communicates changes and recommends corrective responses
• Lead, execute regional projects with delegated stakeholders and ensure the deliverables are met as per defined regional needs
• Drive the commercialization of products and technologies in the region lead by regional and global team

o Internally – Ensure the regional technical group is prepared to support the external launch of new products and technologies

o Externally with our customers - Ensure success at sub-regional level with a strong commercial mindset ( jointly develop promotional plan, arrange sales and technical force training, support sales in customer visits, resolve issues affecting commercial plan)

• Work with the Category and Marketing managers to develop value propositions, connect the dots between our scientific tools and technology capabilities, and our consumer and category insights
• Equip market technical team with the capabilities to win with new products and technologies
• Help deliver Sales and Gross Margin targets, working closely with Commercial Heads, and with the pricing team to define price levels
• Ensure that new ingredients and regional versions of flavours are provided to all Flavour Innovation Centres with all appropriate information related to the new products (regulatory requirement, pricing)

Requirements:

• Bachelor or Master's in Food Science, Biology, or Chemistry
• Application, Product Development or Product Management or B2B Marketing within the food or flavour industry of at least 10 years in Savoury or Sweet segment
• Demonstrated project management skills with experience interacting and collaborating with commercial, marketing and technical teams
• Strong influencing skills and proven experience working across diverse teams like R&D, Sales, Marketing
• Market undersanding and looking for spaces where there are opportunities to develop the segment

Benefits

• Attractive package with benefits
• Excellent opportunities for progressive learning and development
• A creative team environment that will inspire you
• Comprehensive healthcare plans
• PTO and family leave

Fine Fragrance Business Development Director

Main Responsibilities

• Develop the Fine Fragrance strategy in the region, following the Global vision and focus on our our goals.
• Lead a team of development experts (evaluation, marketing, business development) to ensure successful implementation of the development and commercial vision.
• Oversee the right level of resource allocation by client/project (Evaluation, Marketing, Consumer Marketing Insights, Business Development)
• Support and, challenge sales/clients requests as relevant.
• Foster cross category sharing/testing of best/winning themes for the SEAO development community.

Market, Client and Consumer Understanding

• Guide the local (country) BD and Sales team to ensure the research new sources of trend information and analyse new product launch information to understand consumer preferences and trends
• In-depth market and consumer cross-category understanding
• Develop and deliver strategic goals and presentations to support commercial goals
• Work with Sales and Development to contribute to building of key account plans and regional category strategies
• Inspire creativity by experimenting with new tools and approaches to produce fresh insights and bring “newness” that drives differentiation.
• Establish road map aligned and supportive of category, development and commercial projects.

Marketing and Development Programmes

• Work with cross-regional counterparts to agree marketing programmes with global application and to align processes and organisation
• Lead design of marketing programmes to address client needs and differentiate Givaudan
• Initiate and guide development of new creative marketing programmes and new sensorial presentation techniques to strengthen fragrance messages
• Develop and implement best practice for resource management including mindset of efficiency

People Management

• Recruit, lead, guide and manage members of the Fine Fragrance team
• Lead and motivate colleagues to deliver creative and inspiring marketing-led solutions for clients
• Agree and manage the team’s financial budget

You?

Want to work for a team that touches the lives of millions of consumers more than twenty times a day? It's your essence we're looking for.

Your professional profile includes:

• Bachelor or Master's degree in Chemistry, Business, Engineering or other relevant field of study
• Minimum 10 years industry experience within relevant Sales, Marketing, Consumer Insights or Category Management including experience managing a team of which 5 years should be in Fragrance Industry ( fragrance categories are also welcomed )
• Fluency in English language
• Ability to build networks, to drive results through influence, to work in a matrix environment
• Knowledge of fragrance products, trends, key customers, and our competitors on a global and regional category level
• Experience developing and delivering a strategic vision for the fragrance category
• Sensory and Olfactory Skills: Demonstrates competent olfactory skills, can identify olfactory notes and communicate in fragrance language
• Experience building credibility and relationships with clients which includes an understanding of client strategy, priorities and launch processes
• Develops and delivers compelling and strategic presentations
• Experience managing multiple project under time and budget constraints

Utilities Technician

Location: Pioneer, Singapore

Reporting to: Site Engineering Manager

As the Utilities Technician, you will support site operations including production activities by operation of utilities equipment and electrical installation; and perform maintenance and troubleshooting activities to ensure optimum uptime of the equipment. In this exciting role, you will also:

Main Responsibilities

• Support to daily monitoring, operation and maintenance of Building Management System, Utility Equipment (including compressed air system, process water, waste water system, HVAC, cooling tower and chiller) and electrical installation.
• Perform corrective and preventive maintenances for the utilities equipment (e.g. pumps, agitators, valves) to minimize down time.
• Work with engineer to set up maintenance plan (preventive and predictive) for the Utility equipment and Electrical installation.
• Identify and estimate the resources (workforce, material and time) required for forthcoming / planned maintenance tasks
• Assist engineer in equipment troubleshooting, enhancements and utility line setup.
• Assist engineer to do improvement and monitor performance of equipment for optimization of equipment functionality
• Troubleshoot and repair Utility equipment and Electrical installation safety
• Coordinate with vendors/contractors for equipment maintenance and repairs
• Look for shortfalls in quality and quantity on daily tasks and work on small improvements
• Support and attend to daily ad hoc request with regards to maintenance
• Keep track of equipment spares and work with maintenance planner to replenish the spares upon depletion
• Attend to off-office hour call back to repair equipment breakdown
• Plan, organize and oversee work performed by in-house contractor and external contractor engaged for maintenance work.
• Learn safety policies and guide external contractors on site requirements
• As authorized permit to work applicant
• Good record keeping in all involved tasks relevant data in SAP

Academic Background

• NTC/ITC/Diploma in Mechanical or Electrical background
• 4 or more years of experience in maintenance
• Preferably with experience running of utilities and/or electrical installation.

Technical Skills

• Familiar with basic SAP Plant Maintenance function (module)
• Knowledge of EHS rules and guidelines.
• Good coordination skills with contractors/vendors
• Interpret P&ID and mechanical/electrical drawings

Consumer Market Insights Lead Manager - Your future position?
Location: 1 Pioneer Turn, Singapore
Reporting to: Category Director

As a Consumer Market Insights (CMI) Lead Manager at Givaudan, you will coordinate and execute regional market research projects and build consumer understanding following business objectives. Regional specific expertise.

Main Responsibilities
• Project Management: Lead cross-country or cross-category CMI projects (such as Fragrance Family), align test design and protocol, ensure quality execution and accurate analysis at regional level
• Data Management: Manage CMI database of historical projects across APAC countries with the support from Local CMI managers, to ensure data is stored centrally and database is standardized and updated for cross category reference.
• Continuous Improvement & CMI Excellence: As champion of some new or exploratory CMI tools and partner with Local CMI managers to implement new CMI methods in project context to build more in-depth consumer understanding. Collaborate with Local or other Regional CMI managers and Marketing on maintaining category tools.
• Mentoring: Coach CMI managers/Junior managers on agency identification, preparation of fieldwork protocol, questionnaire design and data analysis
• Act as MR expert in direct contact with clients, to discuss and review CMI strategies, methodologies and results.
• Act as CMI business partner for internal stakeholders, working on projects throughout the development cycle providing recommendation for test protocol and methodology adapted to the specific objectives of the Consumer studies, in-depth interpretation of results to guide fragrance development and selection and to help to build rationale to support submissions

Main Qualifications
• Minimum 5 years experience in consumer market insights
• Bachelors Degree in any field are welcome
• Expertise in data analytics and presentation

Responsibilities:

• Help define development strategies.
• Define and lead olfactive vision and strategy of the customer's brands.
• Lead creation and development process of active and proactive initiatives in all Fabric Care categories.
• Manage multiple complex briefs and develop or select fragrances according to the given brief guidelines.
• Define and prioritise fragrances to be tested and coordinate with Consumer Marketing Insights and translate consumer insight results into olfactory guidelines for Perfumers
• Work with the lab on testing product stability and troubleshooting.
• Collaborate with other regional creative centres, to complete project assignments.
• Support engagement of cross-regional project teams when applicable.
• Collaborate with commercial team to identify/ interpret our category needs and goals.
• Anticipate market tastes; collaborate with marketing colleagues on proactive concept generation.
• Contribute in olfactory analysis of new products to identify interesting notes for creative development.
• Work together with marketing teams to identify olfactive and conceptual white space opportunities.

Requirements:

• University degree in any field of study
• At least 15 years' fragrance evaluation experience in Fabric Care category across different geographical areas and working in a multicultural environment ( other category experience like Fine Fragrance, Personal Care, or Home Care is welcomed ).
• Fragrance creation skills for specific category and client and an ability in managing and succeeding in Key Global Projects.
• Expert olfactory skills and mastery of core Fragrance Development responsibilities paired with an innovative mindset.
• In-depth knowledge and track record experience in evaluation, in Fabric category.
• In-depth Consumer understanding that allow you to translate Consumer Insights into olfactory guidelines for Perfumers.
• Contribute to the olfactory analysis of new products to identify interesting notes for creative development.
• Knowledge of key brands and customers in Fabric Care on a global basis.
• Product and technical knowledge that allows you to approach specific technical aspects of the Category (fragrance stability and behaviour in several Fabric bases and formats, norm compliance, encapsulation technologies and optimal fragrance system pairing free and encapsulated oils).
• Ensure efficient and autonomous execution of projects with a focus on superiority in Consumer's satisfaction, customer intimacy, and speed of response thanks to your ability to prioritize and manage your time and the one of the team.
• Excellent presentations skills and able to communicate clearly and concisely and conduct customer presentations/interactions on briefs, technical matters and other issues.
• Ability to strategize and articulate clear olfactive strategies internally & externally.
• Ability to work and operate in a multicultural environment

Job Description

• Responsible for producing spray dried trial order samples
• Manage stock inventory of materials, packaging & essential spare parts necessary to fulfil sample orders
• Support spray dried development, commercial & production scale up/trial order
• Participate, initiate & contribute ideas for process improvement/ discovery /plant GMP & EHS
• programs

Main Requirements

• Min O level or ITE in Chemical Process Technology or Mechatronic

Regional Science & Technology Head SEA – Your Future Position?

In this role, you will manage the promotion and introduction of available and new technologies into Commercial and Development communities Lead the regional S&T fragrance interface with the other functions. Provide comprehensive technical, analytical, and sensory support to the S&T and Development communities Manage the library of available technology demos and presentations. Coordinate technical competitive intelligence across South East Asia. You will also support commercial activities and key projects by providing customer-friendly technology packages/demonstrations and facilitating implementation at customers. You will be managing the South East Asia technology team (people, activity and budget).

In this role you will be reporting to the Head of Global Fragrance Technology, and responsible for:

Facilitating the implementation of fragrance technologies in the region

• Provide knowledge of the available / new fragrance technologies and support perfumers / evaluators. When appropriate assist development in the context of Briefs
• In collaboration with Development / Commercial communities customise Global Launch Packages to make them regionally relevant.
• Investigate and propose original ways to combine existing technologies and develop new ones (Agile Innovation) to deliver innovative fragrance solutions aligned on regional priorities. Engage with Patent Group when IP potential identified.

Collecting and consolidating technical competitive intelligence in the region

• Gather/analyse relevant information across the region. Share learnings / insights with global teams.

Providing support to Sales / Customers on promotion / implementation of Technology Portfolio

• Act as the main Technical contact point for Key customers
• Provide customer presentations and demonstrations that showcase how technologies add benefit to fragrance. Tailor demonstrations to known client/consumer needs
• Facilitate technology assessment / implementation in customer context

Providing Technical / Analytical and Sensory support to Development (CP & FF) and S&T Communities

• Aligned with Global Analytical / Sensory best practices
• According to JANA Regional Engagement rules – Assess business impact / ROI

Managing the South East Asia technology team

• Manage the day to day activities and development of the team to satisfy business needs
• Report activities (Wins / Customers feedback & needs) on a quarterly basis
• Promote and embed EHS guidelines / best practices

You?

Passionate about innovation, driven to bring out the best of your teams, leading them by example and making sure our collaboration with the S+T colleagues helps us to keep our market leader position.

Your professional profile includes:

• PhD, University degree in relevant scientific discipline
• Significant experience of fragrance / FMCG industries
• Understanding of fragrance sciences
• Experience of working in an international environment
• People and project management experience
• Excellent organisational, managerial and communication skills
• Fluency in English
• Action oriented with highly efficient priority setting
• Very strong business acumen and comfortable at managing ambiguity
• Genuine and relentless customer focus
• Ability to work through a matrix of indirect and disassociated global reporting lines
• Ability to develop, motivate and direct others
• Adheres to and establishes high ethical values and beliefs
• Drive for results with a sense of urgency

Flavourist - Your future position?

Location: Pioneer, Singapore

Responsibilities:

• Push taste boundaries - from fragrance and beauty, to taste and well-being; your natural curiosity will seek varied inspiration to create Oral Care flavour experiences to make people smile.
• Drive innovation - as an expert on ingredients and flavour performance you will create innovative solutions to answer customer briefs, develop and present new ideas contributing to business growth
• Build trusting relationships - you will create relationships with colleagues and customers, understanding their needs to contribute to the successful global business development of the Oral Care category

Requirements:

• At least 3 years of creations experience in oral care
• Rich curiosity for cultures and trends influencing consumers within the Oral Care space
• In-depth understanding of flavour/perfumery materials relevant to Oral Care Formulation expertise and technical knowledge in Oral Care product category
• Demonstrated creation skills through creations sold and adopted
• Experience in olfaction and taste evaluation techniques
• Commercially minded with passion for customer/consumer interactions
• Agile learner with the ability to adapt to new situations, not afraid of new challenges

Benefits

• Attractive package with benefits
• Excellent opportunities for progressive learning and development
• A creative team environment that will inspire you
• Comprehensive healthcare plans
• PTO and family leave

Pilot Plant Technician - Your future position?

Location: Pioneer, Singapore

Reporting to: Industrialization Chemist - Delivery Systems Technology

As a Pilot Plant Technician at our Pioneer office, you will be involved in exciting projects revolving around industrialization pilot trials for our fragrance and beauty production.

Main Responsibilities

• Perform chemical synthesis at both lab (< 1 litre scale) and pilot scale (30 litres)
• Operate a pilot plant spray-dyer and understand underlying functions of spray-dryer parameters
• Supervise the industrialisation pilot trials at the production level (Close collaboration with the operations team)
• Support Operations on existing production technologies and provide continuous improvement ideas with the production team.
• Participate in the daily laboratory & pilot plant management, stock monitoring, maintain lab and pilot plant equipment in good condition

You?

Are you someone who wants to grow and shape your own world? Who need a new challenge and bring excellent contribution to company? Then come and join us - and impact your world.

Educational Background / Technical Skills

• Diploma in Chemical Engineering, Biomedical Engineering, Biology/Biochemistry, Chemistry
• 1-5 years of experience working in a manufacturing or operations environment. Fresh grads with relevant internship experience may be considered.
• Knowledge of different fragrance encapsulation technologies – Core-shell technology, Matrix, Complex Coacervation
• Good grasp on the different chemical analytical techniques to characterise emulsions and powders (Rheology, Particle Size Distribution, Moisture Content, etc.)
• Good knowledge of environment, health and safety practices at all levels (lab, pilot plant, production)

Our Benefits

• Attractive package with benefits
• Excellent opportunities for progressive learning and development
• A creative team environment that will inspire you
• Comprehensive healthcare plans
• PTO and family leave

Senior Quality Lab Analyst, Taste & Wellbeing in Singapore – Your future position?

Location: Woodlands, Singapore

As a Senior Quality Lab Analyst, T&W with Givaudan, you will manage the quality compliance for both finished goods and raw materials following stipulated guidelines. You will report directly to the Head of Quality , Taste & Wellbeing and also will:

Core Responsibilities

• Perform sensory evaluation, chemical, physical testing of flavouring products or ingredients to ensure that products are conforms to requirements standard and specification.
• Responsible for approval/rejection decisions on finished products and raw materials and review of test methods, specifications and procedures/work instructions
• Support microbiological testing of flavouring products, raw material, environmental and water.
• Lead quality investigations of products and raw materials and follow up on closure on quality related matters.
• Lead the Cleaning and Environmental Monitoring Programme
• Maintenance of laboratory / Quality Control equipment includes monitoring equipment calibration.
• Identify opportunity for improvements in QC
• To implement HACCP, FSSC 22000 and EHS in daily working activities and supporting all audit (include customer audit).

You?

Are you someone who wants to grow and shape your own world? Who needs a new challenge and bring excellent contribution to company? Then join us - and impact your world.

Technical Skills:

• Laboratory or QC techniques required.
• Basic Sensory evaluation capability
• Operational experience on laboratory system, analytical equipment and instruments and microbiological testing experience
• Knowledge of chemical substances, hazardous material and related local regulations.

Academic Background:

• Diploma in Chemistry, Biology, Analytical Chemistry, Microbiology with minimum 2 years experience in QC OR
• Bachelor’s degree in Chemistry, Biology, Analytical Chemistry, Microbiology with/without experience in QC

Our Benefits

• Attractive package with benefits
• Excellent opportunities for progressive learning and development
• A creative team environment that will inspire you
• Comprehensive healthcare plans
• PTO and family leave

Material Management Executive - Your future position?

Location: Woodlands, Singapore

Reporting to: Supply Chain Manager

As a Material Management Executive, Taste & Wellbeing with Givaudan, you will support the departments within Givaudan Supply Chain Management Team. In this exciting role, you will report directly to the Supply Chain Manager and also will:

Main Responsibilities

• Review Customer & Affiliate order demand and commit based on material availability to meet service delivery.
• Handle daily raw material replenishment to support Customer orders and forecast. Review and expedite raw material to support surge in demand.
• Resolve or escalate issues related to orders, working with production, customer care and regional affiliates.
• Partner with Demand Planner and Customer care on Forecasting gaps so as to make Customer feel valued with order support.
• Close collaboration and communication with cross functional partners eg. Manufacturing, Quality and Distribution regarding fulfillment of expedites.
• Work with Quality and Procurement Team to solve raw material / Packaging issues.
• Ensure optimum inventory to meet Management Target at Month end and Year end.
• Execute best practices e.g. avoid slow mover and Obsolete due to business loss/change.
• Review, plan and accomplish phase in and phase out on raw material & formula change.
• Responsible in dual role Planning, with FG Planning and RM Planning scope and perform any ad-hoc assignments as part of Continuous Improvement initiative.

You? Are you someone who wants to grow and shape your own world? Who need a new challenge and bring excellent contribution to company? Then come and join us - and impact your world.

Your professional profile includes:

• Diploma/Bachelor's degree in business management, logistics, or a related field
• At least 2 years of experience working in logistics or supply chain management
• Knowledge of logistics and inventory management
• Knowledge of SAP is preferred

NLI Infrastructure Analyst - Your future position?

Location: Pioneer, Singapore

Reporting to: Network & Distributed Infra Operations Manager APAC

As an Infrastructure Analyst, you will be able to manage IT infrastructure projects and operations to ensure effec-

tive functioning in the area of network & telecommunications, local applications hosting, local hardware and servers, according to business and IT needs.

In this exciting role, these are some of the responsibilities you'd be able to hold:

IT Infrastructure Design & Delivery

• Collaborate with Regional Service Desk and IT Competency Center resources on ongoing projects
• Implement local IT projects
• Build implementations of global projects
• Maintain understanding of technology trends and directions

IT Infrastructure Operations

• Manage servers, storage, networking, appliances, virtualization, mobility and remote access services
• Support enterprise-wide LAN, WLAN, WAN, VPN, and IP telephony
• Manage infrastructure inventories and lifecycle
• Ensure availability and continuity of the infrastructure services in the scope
• Manage technical solutions operated in the sites under your responsibility
• Involved in Incident, Problem, Change and Service Request Management
• Provide solutions based on Service Level Goals
• Escalate recurring or impactful issues to problem managers
• Contribute to resolution of problem following priorities defined by the problem manager
• Propose or recommend Infrastructure Service modifications
• Ensure all technical Documentation is produced and updated
• Coordinate and help deliver relevant DR Tests

Information Security

• Ensure security rules implementation following the policies

You?

Are you someone who wants to grow and shape your own world, who needs a new challenge and bring excellent

contribution to company? Then join us - and impact your world.

Primary Qualifications

• Minimum Diploma/Bachelor's Degree holder in IT related fields
• 4 to 10 years experience in IT infrastructure support

Technical Skills

• WAN - Performance monitoring, troubleshooting and support
• LAN - Cisco h/w and IOS related to LAN & WLAN infrastructure
• VoIP/IP Telephony - Preferably on Cisco-based infrastructure
• Virtualization - Managing VMWare environments
• Backup & DR - Physical and Virtual infrastructure and systems
• Windows Server OS & Active Directory Storage Management solutions
• Mobility solutions
• Knowledge of Disaster Recovery strategies for systems deployed on multiple platforms
• Knowledgeable with tooling to automate monitoring and procedures
• VMWare certification is an added advantage