Total 5 quality assurance specialist job vacancies in Singapore

IT Security Specialist

Key Responsibilities:

• Hands-on expertise with CyberArk solutions, including Vault, PVWA, PSM, and CPM.
• Proficient in Conjur (Dynamic Access Provider) and knowledgeable in CA eTrust.
• Experienced with RSA MFA, Cloud IdP, Ping One, and Ping Identity solutions.
• Familiar with Data Loss Prevention (DLP) solutions, particularly Forcepoint DLP, including reconciliation, remediation, configuration, and troubleshooting.
• Skilled in Endpoint Detection and Response (EDR) solutions such as FireEye HX and CrowdStrike.
• Conducted network vulnerability assessments using tools like Tenable Security Center, Qualys, and related scanners and agents.
• Designed and developed threat mitigation strategies, prioritized identified threats, and managed risks effectively.
• Provided technical expertise in emerging threat modeling, identification, and reporting using threat management tools.
• Sound understanding of application security vulnerabilities, patching, and domain knowledge in network security, firewall audits, vulnerability assessments/penetration testing (VA/PT), and access management.
• Familiar with security standards and frameworks, including PCI-DSS, ISO 17799, and ISO 27001.
• Flexible in learning and working with multiple technologies to address evolving requirements.

Preferred Qualifications:

• Bachelor's degree in Engineering, Computer Science, Management Information Systems, or a related field.
• Over 4 years of experience in IT, specializing in architecting, implementing, and managing virtual infrastructure environments.
• Solid understanding of ITSM practices with experience in incident handling and change request operations.
• Certifications in IT security or related domains (e.g., CyberArk, RSA, or Ping Identity) are an added advantage.

(EA:20C0196)

R22108971

Job Title: Client Care Specialist

Industry: Fashion E-Commerce
Employment Type: Permanent

Role Overview

We are seeking a dedicated Client Care Specialist to manage customer inquiries and concerns for our direct-to-consumer (DTC) fashion e-commerce business. The role involves handling inquiries, processing orders and modifications, and escalating issues as needed through various communication channels. Success in this role requires a customer-centric attitude, problem-solving skills, and proficiency in using computer systems.

Key Responsibilities

• Serve as the primary point of contact for customer queries, ensuring prompt and effective resolution while maintaining high service standards.
• Build and maintain strong customer relationships by delivering exceptional service at every interaction.
• Develop a comprehensive understanding of the company’s products and services to address inquiries effectively.
• Maintain a professional, empathetic, and positive attitude in all customer interactions.
• Handle order processing, modifications, applications, and requests with accuracy and efficiency.
• Record and track customer interactions, transactions, and feedback to ensure seamless issue resolution and process improvement.
• Collaborate with internal teams to resolve complex issues and provide feedback for service enhancements.
• Assist in training and mentoring junior team members as needed.
• Support various operational tasks, including data entry, inventory analysis, and customer correspondence.

Qualifications

• Bachelor’s degree or equivalent with at least 3 years of experience in customer service, ideally in the fashion or luxury retail sector.
• Proven ability to address customer needs proactively and resolve issues effectively.
• Strong interpersonal and communication skills, with the ability to engage and build relationships with customers and internal teams.
• Demonstrated maturity, logical thinking, and decision-making capabilities.
• Proficiency in computer systems and familiarity with e-commerce platforms is a plus.

This role offers the opportunity to be part of a dynamic and customer-focused team in a fast-paced fashion e-commerce environment.

(EA:20C0196)

R22108971

The Growth Manager will play a key role in driving customer acquisition, retention, and revenue growth. The ideal candidate will utilize data-driven strategies, lead cross-functional teams, and implement innovative campaigns across multiple channels to achieve business objectives.

Key Responsibilities:

• Develop and implement strategic marketing plans to achieve growth objectives and increase market share.

• Leverage data-driven insights to identify growth opportunities and optimize marketing performance.

• Lead cross-functional teams to plan and execute marketing campaigns across various channels, including digital, social media, email, and offline channels.

• Analyze campaign performance metrics and KPIs to measure effectiveness and identify areas for improvement.

• Optimize conversion funnels and customer acquisition channels to drive sustainable growth.

• Collaborate closely with Product, Operations, and Sales teams to align marketing efforts with business objectives and drive revenue growth.

• Stay updated on industry trends, competitive landscape, and emerging technologies to inform growth strategies.

• Manage marketing budgets effectively, ensuring optimal allocation of resources to maximize ROI.

• Develop and maintain strong relationships with internal stakeholders, external partners, and vendors to enhance growth initiatives.

• Partner with Data teams to utilize customer insights for outreach marketing and B2B partnerships.

• Continuously experiment with and iterate on marketing strategies to drive innovation and achieve measurable results.

Requirements:

• Bachelor’s degree in Marketing, Business Administration, Economics, Data Analytics, or a related field.

• 2-3 years of experience in growth marketing, performance marketing, or business development, preferably in the PropTech, e-commerce, or technology industry.

• Proven track record of developing and executing data-driven growth strategies that deliver measurable business results.

• Hands-on experience with multi-channel marketing campaigns, including digital platforms (Google Ads, Facebook Ads), CRM tools (e.g., HubSpot, Salesforce), and marketing automation tools.

• Strong analytical skills with the ability to interpret campaign metrics, optimize performance, and drive ROI.

• Experience working with cross-functional teams, including Product, Sales, and Data teams, to align goals and initiatives.

• Excellent leadership, communication, and stakeholder management skills.

• Innovative mindset with a passion for experimentation and continuous improvement.

• Familiarity with customer acquisition funnels, B2B partnerships, and outreach marketing.

Preferred Skills:

• Experience in the PropTech or real estate industry is a plus.

• Proficiency in data visualization tools (e.g., Tableau, Looker) and advanced analytics platforms.

• Knowledge of SEO/SEM best practices and conversion rate optimization (CRO) techniques.

This is a full-time on-site role for a Marketing Specialist at a Fast Food Chain in Singapore. The Marketing Specialist will be responsible for conducting market research, developing marketing strategies, tracking marketing calendars, managing marketing budgets, training excellent customer engagement, brainstorming ideas and executing promotions to promote the brand on a day-to-day basis. This is sole contributor role reporting directly into the company founders.

Qualifications

• Communication and Customer Service skills

• Market Research and Marketing Strategy skills

• Social Media Management skills

• Strong analytical and problem-solving abilities

• Excellent interpersonal skills

• Ability to execute ideas and present proposals to senior leadership

• Prior experience in the F&B industry and connections with F&B media, vendors and marketers

• Bachelor's degree in Marketing, Business, or related field preferred

Title: Customer Success Engineer

Location: Singapore/ West

Industry: Tech

Perm

Responsibilities:

• Manage customer relationships and site deployments, ensuring smooth operation and troubleshooting of technical issues.
• Collaborate with customers to understand technical needs, provide support, and recommend solutions.
• Lead the implementation of video analytics solutions, conduct training, and ensure customer satisfaction.
• Administer the platform, manage user accounts, and troubleshoot as needed.
• Work with internal teams to enhance the customer experience and provide feedback for product improvement.
• Mentor interns and contribute to process documentation.
• Stay updated on industry trends to improve customer success strategies.

Requirements:

• Experience in customer success or technical account management.
• Strong background in software development or technical support.
• Excellent communication, problem-solving, and project management skills.
• Service-oriented with a customer-first mindset.
• Freshers with good communication and problem-solving skills are also encouraged to apply.
• Candidates with their own transportation are preferred.
• Valid driving license

(EA:20C0196)

R22108971