Total 2 technical support job vacancies in Singapore

Responsibilities:

• Collaborate with Maintenance Team and the station staff to monitor performance of the ticketing kiosks.
• Perform remote troubleshooting on the ticketing kiosks when required.
• Compiling fault data for ticketing kiosks and generate reports.
• Verify data from maintenance team to ensure data accuracy and improve the ease of understanding.
• Assist in all systemwide software deployment and post-software deployment activities to all ticketing kiosks.
• Generate backend reports of the ticketing kiosks for investigation purposes.
• Create Work Orders in the Maintenance Management System (MMS) to record details of fault troubleshooting.
• Supports all ticketing kiosks and Monitoring Control Console (MCC) workstation-related tasks (such as updating station layout drawing).

Requirements:

• NITEC / Higher NITEC in Engineering field.
• Proficient in Microsoft Office, especially in Ms. Excel.
• Possesses high accuracy in processing information.
• Self-motivated, proactive, positive, and able to work independently.
• Able to work independently and in a team in a challenging environment.

To apply, please click "Apply Now" or visit www.gmprecruit.com and search for job reference: 24720

GMP Technologies (S) Pte Ltd | EA Licence 11C3793 | EA Personnel: Novita Widjaja | Registration No: R22105960

Job Summary

Responsible for supporting the sales staff in presenting technical presentations of our products as well as assisting on installations of our products in both a pre and post-sales support role.

Responsibilities

• Provide pre- and post-sales technical support to customers
• Technical support of field service engineers and customers when required
• Evaluating and establishing vision system performance specifications
• Manage customer specific projects & documents

Requirements

• Degree / Diploma in engineering discipline
• Minimum 1 year experience in sales liaising for OEM Semiconductor industry
• Knowledge in field servicing and semiconductor industry
• Knowledge in Die Sorter or Wafer Sorter will be preferred
• Ability to troubleshoot electronics hardware system is an added advantage
• Good Knowledge of PC hardware, OS and networking.
• Proficient in Microsoft application
• Good analytical skill

To apply, please click "Apply Now" or visit www.gmprecruit.com and search for job reference: 24883

GMP Technologies (S) Pte Ltd | EA Licence 11C3793 | EA Personnel: Novita Widjaja | Registration No: R22105960