Job Description & Requirements:
- Deliver excellent service to ensure high levels of customer satisfaction.
- Respond to customer complaints and concerns in a professional manner.
- Monitor inventory levels and other new items.
- Ensure store compliance with health and safety regulations.
- Motivate the sales team to meet sales objectives by training and mentoring staff.
- Create business strategies to attract new customers, expand store traffic, and enhance profitability.
- Strong leadership and customer management abilities.
- Customer service-oriented with in-depth knowledge of basic business management processes.
- Excellent communication and interpersonal skills.
- Bachelor's Degree/Diploma.
- Can work under pressure.
- Able to work on weekends and public holiday, can work overtime.