Total 89 job vacancies by Goldtech Resources Pte Ltd

• Build and maintain strong relationship with business stakeholders on projects. This role will gather an understanding of customer’s business objective and strategic objectives and propose solution.
• Partner with cross-functional team to provide strategic project management leading to the alignment of project goals between the business stakeholders and delivery team.
• Work closely with the teams to continually improve the end user experience and customer satisfaction
• Become a subject matter expert to develop cross team services solution proposal, which may include components of functional and technical scope and architecture, system integration, user experiences, training and gain consensus on an acceptable proposal across the internal team.
• Project management and manage quality of deliverables and formulate quality improvement plan to address gap identified.
• Champion high levels of IT service and support in projects by developing a strong understanding of how operation may impact service areas, and planning measures to minimize such impact
• Manage the service quality of IT service and performance and suggest improvement wherever required.
• Manage vendor performance through service level management and business engagement
• To lead/ support the evaluation of the potential operational impact resulting from any regulatory changes or legislations which affects business compliance arrangements, procedures, processes and awareness
• Review existing policies and controls, and suggest improvements to enhance internal frameworks and processes.

Requirements

• Degree in Computer Science, Information Technology or other relevant fields
• PMP certified
• Min 8 years of experience in project management with 3 years directly in application program management in large scale organization
• Experience in report writing and administration works
• Experience in contract and vendor management
• Excellent leadership and project management skills
• Demonstrated decision making and problem-solving skills
• Detail-oriented with the ability to multi-task
• Analytical and strong resource management
• Possess excellent verbal and written communication skills to work effectively with stakeholders at various levels in the organization

Please send your detailed resume in MS Word format including the following details to: [email protected]
1. Working experience
2. Reason for leaving each employment
3. Last drawn salary
4. Expected salary
5. Date of availability

Job Description:

• Updating the CRM system on a regular basis, upselling and cross-selling to existing customers
• Actively sourcing new sales opportunities through cold-calling and emailing.
• Developing in-depth knowledge of product features and benefits.
• Utilizing virtual meetings to build relationships with new customers.
• Processing customers' purchase orders and liaising with the logistics department to ensure the timely delivery of ordered products.
• Advising customers on suitable product selection based on their needs and specifications.
• Following up on sales inquiries that are made by potential customers through different channels.
• Maintaining long-lasting relationships with existing customers through exceptional after-sales service.

Requirements

• Minimum diploma / degree in any field.
• Experience in Information Technology would be advantage.
• Experience in sales in managed services will be given priority.
• Candidate excellent communication skills with limited experience may apply.
• Excellent negotiation and consultative sales skills.
• Effective communication skills.
• Exceptional customer service skills.

Applicancants with more years of relevant experience & skills may be considered for senior roles.

Pls send in your updated resume stating past experiences, reasons for leaving, current and expected salaries to [email protected]

Job Description :

• Dedicated onsite Lead reporting to Service Delivery Manager
• Regularly review and monitor tasks (completed and ongoing) to ensure compliance with standards and ensure customer SLA are met
• Monitor all team members’ performance and provide necessary advice and guidance
• Organize regular meetings and trainings to share with team members new techniques and methods to fulfil the SOP’s and SLA requirements
• Perform regular check of the operations to discover areas of weaknesses and fortify them
• Work alongside with the Service Delivery Manager, Service Desk Lead and customer resolver group on the service quality and improvement plan
• Submit reports on a regular basis to the Service Delivery Manager and customer management
• Provide solution to any complex IT issues escalated by the team members
• Suggest appropriate technologies to customers to be adopted to meet present and future demands of the business
• Perform regular appraisal of team members’ performance and devise strategies to help with improvement
• Analyse and provide new ideas for service improvement
• Manage staff movement and keep track of daily attendance and activities
• Perform other task that may be assigned by the Service Delivery Manager to fulfil customer satisfaction
• Coordinate activities related to the desktop environment with other IT teams including testing, change management, evaluations, and implementation.
• Support all business areas with technical expertise and provide outstanding service to end-users
• Implement and execute the SOP to ensure customer satisfaction

Job Requirements:

• Diploma or bachelor’s degree in information technology/information system/computer science. Business IT or other relevant disciplines.
• ITIL 3 or 4 Foundation Certified preferred.
• More than 5 years IT outsourcing experience with proven track records preferred
• Strong customer service focus. Self-motivated and proactive in resolving issues and identifying new opportunities on account.
• Ability to work in a team environment.
• Communicate clearly with technical and non-technical audiences, both verbally and written.
• Strong organizational skills and ability to prioritize tasks among many competing requests.
• Strong analytical and problem-solving skills, combines with the ability to provide quick resolution to problems.
• Effective interpersonal skills, both written and presentation.
• Professional attitude and demeanour.
• Possess a full and broad understanding of services including EUC, System and Network technologies.
• Technical knowledge in IT technology (EUC, System, Network, Backup/Restore).
• Strong Technical knowledge in Windows OS, Power Shell Script, etc. IT Services Management experience.

Please send your detailed resume in MS Word format to : [email protected]

Stating your notice period / earliest available commencement date, Current & expected salaries.

Job Description:

• Monitor, troubleshoot, and optimize network performance and security.
• Trouble shoot, Configure Network Devices like Routers, Switches or Firewalls.
• Work closely with network and security teams to integrate automation solutions into existing network infrastructure.
• Design, develop, and implement automation scripts and playbooks using Ansible to manage firewalls.
• Automate the deployment, configuration, and maintenance of firewall rules and policies.
• Ensure that all automated solutions comply with industry standards and organizational security policies.
• Conduct regular audits and compliance checks on firewall configurations and policies.
• Identify opportunities to improve network operations and security through automation.
• Stay updated with the latest trends and best practices in network automation and security.
• Create and maintain comprehensive documentation for all automated processes and solutions.
• Provide training and support to team members on the use of Ansible for network automation.

Requirement:

• Bachelor's Degree in Information Technology, Computer Science or related studies
• Minimum of 3 years of experience in network operations and security.
• Minimally CCNA certified is advantageous
• Proven experience with Ansible automation, particularly in managing network devices and firewalls.
• Proficiency in Ansible and experience writing playbooks and roles.
• Strong understanding of network protocols, firewall policies, and security best practices.
• Familiarity with scripting languages such as Python or Bash

Please send your detailed resume in MS Word format to : [email protected]

Stating your notice period / earliest available commencement date, Current & expected salaries.

Job Description:

• Data Analysis and Interpretation: Perform in-depth analysis of structured and unstructured data sets to identify trends, patterns, and valuable insights that drive business decisions and strategies.
• Data Visualization and Reporting: Develop intuitive and visually appealing dashboards, reports, and presentations to communicate complex data analyses to stakeholders, enabling data-driven decisionmaking at all levels of the organization.
• Data Modelling and Transformation: Design, implement, and maintain data models, ETL pipelines, and data integration processes, ensuring data accuracy, integrity, and accessibility.
• Data Quality Assurance: Implement rigorous data validation and cleansing procedures to ensure the accuracy and reliability of the data used for analysis and reporting.
• Identify Data Needs: Collaborate with stakeholders across various departments to understand their data requirements and deliver insights that align with their business objectives.
• Continuous Improvement: Stay abreast of industry trends and best practices in data analysis and engineering. Suggest and implement process improvements to enhance data quality, efficiency, and overall performance.
• Data Security & Compliance: Implement, maintain, and monitor data security and privacy measures on data platform.
• Cross-functional Supports: Collaborate with other teams to ensure the successful execution of projects and initiatives.
• Operational supports: Maintain and support day to day operational on data platform, including:
• Monitoring data pipelines, databases, and analytical processes to ensure smooth and continuous operation.
• Identify and resolve data-related issues, performance bottleneck, and data quality problems promptly.

Job Requirements:

• Bachelor’s degree in Computer Science, Data Science, Statistics, or a related field.
• At least 5 years’ working experience in data platform, data analytics or relevant projects.
• Proven experience as a Data Analyst, with a track record of translating complex data sets into actionable insights.
• Strong proficiency in data visualization tools (e.g., Tableau, Power BI, or similar) to create compelling data visualizations and reports.
• Solid programming skills in languages such as Python, SQL, SAS, or R for data analysis and data engineering tasks.
• Prior experience as a Data Engineer, with a demonstrated ability to design and implement data models, ETL processes, and data integration solutions.
• Familiarity with cloud-based data platforms (e.g., Azure Data Factory, Azure Purview, Databricks, Snowflake, Kafka, or equivalent) and data storage technologies (e.g., SQL databases, NoSQL databases).
• Having prior experience with Microsoft SQL Server, Microsoft SSIS, or Ali Cloud (Dataphin) is a plus.
• Excellent problem-solving skills and the ability to work with large, complex data sets.
• Strong attention to detail, ensuring data accuracy and reliability in all analyses.
• Effective communication skills to convey complex technical concepts to non-technical stakeholders.
• Proven ability to work independently as well as collaboratively in a fast-paced, team-oriented environment.
• Certified in Tableau Data Analyst, Microsoft Power BI Data Analyst, SnowPro (Snowflake), Databricks or equivalent.

Please send your detailed resume in MS Word format to : [email protected]

Stating your notice period / earliest available commencement date, Current & expected salaries.

Job Description:

• Provide backfill support to assigned accounts for network operation needs when activated.
• Perform network operation duties such as responding to incident tickets, performing health checks, performing change requests and support key activities.
• Validate and perform inventory updates.
• Liaise with TAC support for troubleshooting of cases and liaise for part replacements.
• Update of documentation.
• Must be flexible and open to support a few customer accounts.
• May be required to work non office hours (such as after regular office hours or weekends) to support customer’s activities.
• Hands on technical experience in troubleshooting and updating network firmware patches is mandatory.
• Identify areas of improvement in operations and work together with the Service delivery manager for improvement initiatives.
• Python and ansible scripting experience/ knowledge is an advantage.
• Minimally CCNA certified with 4 years of enterprise level 2 working experience.

Please send your detailed resume in MS Word format to : [email protected]

Stating your notice period / earliest available commencement date, Current & expected salaries.

Job Description

• Perform analysis of systems & security logs to detect network problems, intrusion and systems failure
• Setting up network, switches, routers, firewall and VOIP infrastructure
• Provides technical support for customer to resolve ant network related issues
• Handle Network troubleshooting & implementation of routers, switches & AP
• Network troubleshooting & implementation of routers, switches & AP
• Troubleshooting and performance monitoring on network & voice VoIP
• Assist and provide support for internal network & voice infrastructure and security areas such as network security and security management
• Liaise with vendors, distributors & customers to resolve any systems, IT, security and technical issues
• Review and recommend processes and procedures to manage operations efficiently
• Ensure that service quality standards are met and maintain SLA

Requirement

• Diploma or Degree in Information Technology, Engineering or related field
• Minimum 1 years’ experience in network
• Strong knowledge of TCP/IP, virtualized infrastructure, storage and database
• Experience in various firewalls
• Experience in security process and procedures & audit compliant
• Experience in backup operations
• Certification in CCNA, CCNP would be an advantage
• Strong analytical, good organization skill, and team player
• Possess good communication skill and pleasant personality
• Possess a proactive attitude and customers oriented

Please send your detailed resume in MS Word format to : [email protected]

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job Responsibilities

• Respond to incidents or requests for help, via the phone, email and web
• Diagnose and resolve technical hardware and software issues via call or remote tools
• Opens, tracks, and closes trouble tickets; ensuring documentation (in tickets and in the Knowledge Base articles)
• Ensure tickets managed within KPI measurements and standards
• Identify and escalate incidents and problems requiring urgent attention
• Escalate incidents and problems to the appropriate group
• Provides scheduled and adhoc reporting from Helpdesk system to clients and management
• Follow the Service Desk Standard Operating Procedure (SOP)
• Performs other related duties as assigned to ensure effective operation of department

Required Qualifications and Skills:

• Diploma or Degree in IT with preferably at least 1-year service desk experience.
• Experience troubleshooting and supporting the following technologies in a professional environment - Email, Microsoft 365, VPN (preferably Cisco AnyConnect), Active Directory, Basic Network / Internet Connectivity (basic command lines, check for IP)
• Knowledge of Windows and Mac Operating Systems
• Knowledge of troubleshooting Mobile Devices (iOS and/or Android)
• Experienced in using ITSM ticketing tools

Desired Skills:

• Knowledge in ITIL Standard.
• Proficient in usage of ServiceNow Ticketing system
• Experience in Microsoft 365 administration
• Technical certifications, Cloud Foundation, Microsoft, Network, etc
• MS scripting or programming knowledge

Attributes for Success:

• Good oral and written communication skills
• Good customer service skills
• Excellent problem-solving skills
• Ability to multi-task
• Teamwork

Please send your detailed resume in MS Word format to : [email protected]

with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

• Support the planning and delivering of targeted change management initiatives required to achieve the outcomes of the overall OneERP+ change management strategy
• Partnering with leaders, subject matter experts and employees across the business to understand, plan, design, implement and monitor change that drives success against organisation goals
• Support the development and delivery of effective OneERP+ change activities leading to highly engaging employee experiences which promote ongoing engagement in change and the corporate strategic direction across APAC.
• Contribute to the development and delivery of employee communications that are engaging, clear and effectively distil complex and big picture information into digestible content, considering cultural and language differences.
• Identify and manage anticipated resistance to change in a timely and effective manner.
• Support the design, development and delivery of training to effectively support impacted stakeholder groups to adopt changes and operate successfully post program implementation. Consider country-specific differences and needs in training methods and delivery approaches.
• Report on data-driven success measures demonstrating the effectiveness of change activities and adoption rates for each in scope country.
• Report to project and key stakeholders on change priorities, progress and issues management.
• Provide support to key stakeholders to increase understanding of change management practices and their role as leaders and advocates for the change OneERP+ introduces.
• Support members of the program on the approach, tools and benefits of change and communication management.
• Contribute to the development of a change management practice with change management processes, tools and templates to support the integration and engagement with change management principles across APAC

Requirements

• Degree or equivalent work experience, formal qualification in change management discipline such as PROSCI desired.
• Demonstrated delivery of change approaches and artefacts within a complex program of work, including being a member of an international and/or remote team.
• Change Management experience (3+ years) in wide scale organisational programs preferably of an IT implementation
• Evidence of the value and success of delivering change management for the OneERP+ program
• Strong influencing, negotiation and communication skills
• Ability to work effectively in fast paced, ambiguous and challenging environments
• Results-driven leader and team player who thrives on working with others to solve complex challenges - particularly across diverse business units and locations
• Professional, pragmatic and customer focused
• Experience working with a number of ASEAN countries would be preferred – especially recognition of social, language and cultural differences – to assist other team members in their change approaches to the various in-scope countries
• Knowledge of specific functional areas (Finance, Projects, Sales, Procurement, etc.) would be an advantage.

Please send your detailed resume in MS Word format to : [email protected]

with details of

• Education Level
• Working experiences
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

• Provision, monitor and maintain the hardware and software within the network domain.
• Manage Cisco ACI environments while addressing any administrative or troubleshooting needs.
• Creating documentation and managing contractors to complete the network installations and upgrades, including hardware manufacturers, network providers, logistics partners and other service providers
• Planning and implementing network and server installations, including in the areas of facility power (AC/DC), cooling, security/access, rack layout and cable management.
• Creating and maintaining documentation, plans, SOP’s, MOP’s etc
• Collaborating with internal teams for day to day activities
• Assisting with the definition, documentation and implementation of consistent processes across all regions
• Ensure all projects adhere to strict security standards, ensure proper documentation and compliance, and perform a smooth handover to operations teams post-deployment.

Requirements:

• Tertiary education in Computer Science / Engineering or related discipline.
• Min 8 years of prior experience in Site Reliability Engineering, Linux systems administration, and Network Engineering.
• Demonstrate proficiency in Cisco ACI architecture, including hands-on experience in deployment, configuration, and troubleshooting
• Familiarity with day-to-day tasks and projects common in Data Center Operations.
• Experience with optical transport technologies such as CWDM/DWDM
• Configuration management tool experience such as Saltstack, Puppet or Anisble
• Network hardware administration
• Knowledge and exposure to Network Protocols, Topologies and Enterprise architecture
• Experience writing network configuration and design documentation
• Experience solving problems through automation
• Ability to write script for internal tools
• Experience running and improving operational processes in a rapidly changing environment
• Strong understanding of BGP and anycast routing
• Good working knowledge of Juniper Junos, Cisco IOS, Cisco NX-OS and Arista EOS
• Load balancing and reverse proxies such as Nginx, Varnish, HAProxy, Apache
• Strong verbal and written communication skills, problem-solving skills, attention to detail, and interpersonal skills.
• Strong team player

Please send your detailed resume in MS Word format to : [email protected]

Stating your notice period / earliest available commencement date, Current & expected salaries.

Applicants with more relevant years of hands on experience will be considered for senior roles.

• Manage FileShareServer Migration to Sharepoint Online Project
• Establish and build Group SharePoint Online Platform & Architecture
• Upskill Competencies of Users, Site Owner and IT Admins.
• Schedules and conducts status meetings with involved staff and management, to ensure timely completion of project tasks and addressing and resolving problems that could prevent timely completion of the project.
• Prepares, provides, and communicates progress reports on project status for staff and management review.
• Manage risks, issues, and implementation plan to ensure high quality implementations.
• Manage and coordinate resources including hardware, software, human resource facilities and logistics required for project.
• Review SharePoint Online Platform setup that it meets the requirement of security, usability, scalability, sustainability and maintainability
• Review project documentation and project approach to ensure that it meets our scope requirement, conforms to quality management process and to ensure a successful change management program to increase SharePoint Online adoption and knowledge of our End Users.

Requirements

• Degree / Diploma in Computer Science, Engineering, Information Systems or related disciplines
• Minimum 5 years of experience in IT and have a keen appreciation of business needs and strong interest in business processes
• Strong knowledge on Administering Windows IIS, Microsoft SharePoint
• Strong experience with Governance, Framework, Data migration and User Change Management of SharePoint
• Experience in SharePoint administration, SharePoint design, configuration security implementations.
• Strong experience in managing/administering of SSL certificates
• Able to understand, appreciate and translate business problem into solutions
• A highly motivated self-starter who possess positive mindset, a doer mentality, proactive with a strong sense of ownership
• Strong stakeholder management including vendor management
• Good business acumen and ability to negotiate with business partners
• Strong customer orientation and able to manage customer expectations
• Ability to work under pressure on exciting projects and possess strong interest, passion in technology and its application
• Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change in a fast-paced environment
• Demonstrate strong analytical, problem solving, communication and attention to detail
• Ability to adapt in a fast-pace environment
• Independent and team player
• Perform as an all-rounder, with demonstrated ability to wear multiple hat to drive both technical as well as project management.

Please send your detailed resume in MS Word format to : [email protected]

Stating your notice period / earliest available commencement date, Current & expected salaries

Job Description :

• Dedicated onsite Lead reporting to Service Delivery Manager
• Regularly review and monitor tasks (completed and ongoing) to ensure compliance with standards and ensure customer SLA are met
• Monitor all team members’ performance and provide necessary advice and guidance
• Organize regular meetings and trainings to share with team members new techniques and methods to fulfil the SOP’s and SLA requirements
• Perform regular check of the operations to discover areas of weaknesses and fortify them
• Work alongside with the Service Delivery Manager, Service Desk Lead and customer resolver group on the service quality and improvement plan
• Submit reports on a regular basis to the Service Delivery Manager and customer management
• Provide solution to any complex IT issues escalated by the team members
• Suggest appropriate technologies to customers to be adopted to meet present and future demands of the business
• Perform regular appraisal of team members’ performance and devise strategies to help with improvement
• Analyse and provide new ideas for service improvement
• Manage staff movement and keep track of daily attendance and activities
• Perform other task that may be assigned by the Service Delivery Manager to fulfil customer satisfaction
• Coordinate activities related to the desktop environment with other IT teams including testing, change management, evaluations, and implementation.
• Support all business areas with technical expertise and provide outstanding service to end-users
• Implement and execute the SOP to ensure customer satisfaction

Job Requirements:

• Diploma or bachelor’s degree in information technology/information system/computer science. Business IT or other relevant disciplines.
• ITIL 3 or 4 Foundation Certified preferred.
• More than 5 years IT outsourcing experience with proven track records preferred
• Strong customer service focus. Self-motivated and proactive in resolving issues and identifying new opportunities on account.
• Ability to work in a team environment.
• Communicate clearly with technical and non-technical audiences, both verbally and written.
• Strong organizational skills and ability to prioritize tasks among many competing requests.
• Strong analytical and problem-solving skills, combines with the ability to provide quick resolution to problems.
• Effective interpersonal skills, both written and presentation.
• Professional attitude and demeanour.
• Possess a full and broad understanding of services including EUC, System and Network technologies.
• Technical knowledge in IT technology (EUC, System, Network, Backup/Restore).
• Strong Technical knowledge in Windows OS, Power Shell Script, etc. IT Services Management experience.

Job Description:

• Deploy and configure M365 services, including Visio, Ms Teams, Sharepoint, Exchange Online, OneDrive and Intune on Windows, Mac and mobile platforms.
• Microsoft 365 Application Ownership and manage Application/Software lifecycle
• Configure and manage user accounts, licenses, and permissions.
• Application packaging, deployment and troubleshooting through SCCM / Intune
• Monitor and maintain the health and performance of M365 services
• Provide technical support and guidance to end-users and other IT staff.
• Handling service request and incident, analysis root cause and produce monthly report
• Troubleshoot and resolve issues related to M365 services and applications.
• Implement security and compliance policies to ensure data classification and compliance.
• Work closely with other IT teams to integrate M365 services with existing systems and applications.
• Identify opportunities for process improvements and automation to enhance efficiency and productivity.

Requirements:

• Degree in Information Technology, Engineering or related fields
• Microsoft Certified: M365 or other relevant certifications is preferred
• Experience with hybrid M365 environments and integration with on-premises systems.
• Expertise in SCCM / Intune
• Experience in PowerShell scripting
• Familiarity with security and compliance features in M365
• Familiar with Windows and Mac Operating Systems
• Knowledge of Azure Active Directory and related identity management solutions.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team

Please send your detailed resume in MS Word format to [email protected] with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job Description:

• Troubleshooting, configuration and support of Power Platform related issues
• Collaborates with IT and business teams to design, build and run Power Platform solutions
• To optimise and automate manual processes/workflows by using the Microsoft Power Platform tools.
• Report generations or analysis by using Power BI / Nexthink
• Maintain and update applications developed
• Documenting solutions and workarounds for knowledge retention
• Identify areas and processes where Microsoft 365 and SharePoint can be better leveraged and facilitate process improvement.
• Escalation contacts to Vendor of applications

Requirements:

• Minimum 5 years of experience in providing IT support with at least 2 years in managing Power Platform technology.
• Desirable professional education or equivalent certification (e.g. Microsoft Certified Power Platform)
• Good Knowledge of Microsoft 365 Technologies
• Proficient in Workflow automation using Power Automate
• Experienced in the followings:

· Power Platform: Power Apps/Automate/BI/Dataverse

· Power Platform integration with M365 workload (eg. SharePoint,

Teams, Outlook)

· Power Platform admin and governance

· Application lifecycle management (ALM) with Power Platform

· Power Platform CLI, PowerShell and Dataverse Web API

· Integration with REST API, Custom Connector

· Power Platform: Virtual Agent/Portal

Please send your detailed resume in MS Word format to [email protected] with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job Description

• Creates and maintains all databases required for development, testing and production usage
• Performs Database performance monitoring and tuning
• Closely monitor performance, identify problems and implement solutions
• Ensure the database is running at optimum speed and efficiency
• Maintain database backup and recovery environment
• Respond quickly to refresh data, verify implementation of correct backup strategy
• Develop recovery processes to support recovery from loss of data
• Monitor file system space and database allocation to improve efficiency in a standardized environment
• Verify efficient use of disk storage to reclaim dead space and optimize space allocation to avoid out-of-space conditions
• Provides application support to resolve problems
• Install latest versions of the Oracle RDBMS and its tools and any other tools that access the Oracle database
• Provide assistance in database design as needed and assist in research and recommendation
• Finetune optimal design criteria, publish standards and work with development staff
• Organize database table spaces, tables, and indexes to maximize productivity and improve performance.
• Ensure standardization of systems and methods to support techniques
• Adherence to formal processes, change control, best practices and maintain quality practices
• Administers all database objects, including tables, clusters, indexes, views, sequences, packages and procedures

Requirements

• Degree in Computer Science, Engineering or related field
• At least 8 years experiences in customizing solutions for Oracle DBA
• Experience as a Microsoft SQL Server DBA is desirable
• Experience with highly used large data warehouse environments
• Knowledge in logical and physical database design
• Understanding and experience with Oracle RMAN and Flashback technologies
• Integrate third party backup agents with RMAN.
• Experienced with the following Oracle technologies: RAC, ASM, RMAN, Data Guard and Data Pump
• Extensive knowledge of SQL, triggers and PL/SQL, including programming and ways to optimize SQL code
• Experienced with cross-platform networking environment
  Utilises UNIX shell scripting languages C shell, KSH, Perl and related command line user interface
• Ability to monitor and tune databases to meet application needs
• Experienced in implementation and maintaining database security
• Creation and maintenance of users, roles and assignment of privileges
• Capable in working well with customers of varying levels of technical expertise in complex environments
• Candidate must be a team player and have good communication skills
• Strong diagnostic and problem solving abilities
• Possess a pro-active attitude and customers oriented

Please send your detailed resume in MS Word format to : [email protected]

with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job Description

• Troubleshooting and performance monitoring on network
• Setting up network, switches, routers, firewall
• Implementation and configuration of switches, routers, firewall
• Perform analysis of systems & security logs
• To detect network problems, intrusion and systems failure
• Vulnerability assessment & incident resolution
• Change and Service Request fulfilment
• Perform ticket closure and documentation
• Preventive maintenance tasks fulfilment
• Assist the Team Lead/Operations Manager
• Work independently for L1/L2 Support also as a member in the assigned projects
• Liaise with vendors, distributors & customers to resolve any technical issues
• Review and recommend procedures to manage operations efficiently
• Ensure that service quality standards are met and maintain SLA

Requirement

• Minimum Diploma in Information Technology, Engineering or related field
• Minimum 2 years’ experience in network environment
• Strong knowledge of BGP/OSPF routing protocols
• Familiar with devices like Cisco, Huawei, Fortinet or Palo Alto Cisco ASA
• Experience in various firewalls
• Certification in CCNA would be an advantage
• Strong analytical, good organization skill, and team player
• Possess good communication skill
• Possess a proactive attitude and customers oriented

Please send your detailed resume in MS Word format to [email protected] with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job Description:

• IT assets Management ensuring accurate inventory and lifecycle management.
• Identify opportunities for automation to improve the efficiency and reduce manual task.
• Responsible for IT initiatives, like system updates, deployments, process enhancements ensuring smooth operations.
• Coordinate with external vendors to purchase, maintain and support IT equipment and services.
• Plan skill development for the IT support team to upgrade their skills and knowledge.
• Ensure compliance with IT policies, procedures and regulatory requirements.
• Implement and follow ITIL for IT service management ensuring best practices and meeting SLA and audit requirements.

Job Requirements:

• Bachelor's degree in information technology, computer science or any related field.
• Minimum 5 years of experience in IT operations (preferably EUC), with at least 2 years in managerial role.
• Proficiency in managing end-user computing environments.
• Strong leadership and team management skills.
• Good problem-solving skills and able to troubleshoot complex IT issues.
• Good communication skills.
• Relevant certs such as ITIL, in End User Computing will be preferred.

Applicants with relevant experience may be considered for senior roles.

Please send your detailed resume in MS Word format to : [email protected]

Stating your notice period / earliest available commencement date, current & expected salaries.

Job Description:

• Provide support for Apple operating systems (OS) – iOS / iPadOS, MacOS, etc., end-users software and applications
• Excellent communication, interpersonal, team working and multi-task management skills along with time management
• Monitor service management system activity and log / acknowledge incidents and service requests, allocating appropriate category and priority definitions
• Confidence to deal professionally with staff at all levels in the organisation

Requirements:

• Diploma or Degree in Information Technology or Computer Science
• Minimum of 3 years of relevant experience in IT support including Apple iOS support.
• Fundamental knowledge of Microsoft 365 (Microsoft Teams, SharePoint online, Exchange Teams)
• Knowledge remote desktop support
• Knowledge of media types and file formats
• Excellent communication relationship-building and internal customer service skills.
• ITIL certification preferred

Please send your detailed resume in MS Word format to : [email protected] with

1. Education Level
2. Working experiences
3. Each employment background
4. Reason for leaving each employment
5. Last drawn salary
6. Expected salary
7. Date of availability

Job Description:

• Daily monitoring and troubleshooting of our distributed server landscape will be part of the task together with project work.
• Verifying the compliance and integrity of our systems is key to keep a high level of quality.
• Performance optimization and capacity monitoring is as essential as the resolution of end user problems through SAP’s internal ticketing system.
• Changes done to our landscape also include updating or creating documentation for level 3 Niche Area service.

1. Windows Server administration

• Installing, configuring, and maintaining Windows Servers

Pre-requisites:

• Experience Level: E3
• Min 5 – 7 years of hands-on experience with Windows Server administration
• Last 2 major versions for all hard- and software
• Expert knowledge of Windows troubleshooting
• Expert knowledge of installation, configuration and troubleshooting of Microsoft cluster Services
• Experience knowledge of MS Hyper-v

2. VMware vSphere administration

• Installing, configuring, and maintaining vSphere ESXi

Pre-requisites:

• Experience Level: E3
• Min 5 – 7 years of hands-on experience with VMware vSphere administration
• Expert knowledge
• vSphere ESXi, Virtual Center and VMware update manager
• Virtual machine technology
• VSphere troubleshooting (ESXi & VMs)
• Expert knowledge in troubleshooting on ESX servers using Command line / PowerCLI.
• Expert knowledge of storage protocols

3. Server Hardware (HPE preferred)

• Remote management
• Firmware updates and patches
• Guiding hardware upgrades / FRU
• Singapore Data Center support

Pre-requisites:

• Experience Level: E3
• 5 years of hands-on experience with server hardware. (HPE preferred)

4. NetApp Storage administration

• Remote management
• Firmware updates and patches
• Troubleshooting (WAFL/NFS/iSCSI/SMB/CIFs)

Pre-requisites:

• Experience Level: E3
• 5 years hands on experience of NetApp storage administration would be beneficial
• Expert knowledge
• PowerShell (ability to read, modify and create scripts)
• ITIL processes and ticket handling
• IT security concepts

5. Azure Cloud Administration

• Configure, deploy and manage Azure Cloud assets

Pre-requisites:

• Min 1-2 years of hands-on experience in Azure Compute Instance, Storage Accounts, Networking and Managed Databases
• Practical knowledge with managing via Azure CLI, Azure Powershell and Portal
• Basic security contextual knowledge in Azure NSGs, RBAC and API keys

6. Monitoring IT Support Tickets / emails / hotline

7. Good network knowledge

• Good knowledge of TCP/IP (v4) protocol
• Troubleshooting network connectivity
• Good understanding of router & switch configurations (VLAN/Trunk/ACL)

8. Desired knowledge

• Hands on experience with MS SCOM operations
• Basic Project Management experience
• Vendor support ticket creation and follow-up for Netapp, Microsoft, VMware and HPE.

Applicants with relevant experience may be considered for senior roles

Please send your detailed resume in MS Word format to : [email protected].

Stating your notice period / earliest available commencement date, current & expected salaries.

Job Description:

• Handle installation, configuration and upgrading of Microsoft SQL Server/MySQL/Oracle server software and related products in Windows/Linux environment.
• Evaluate MSSQL/MySQL/Oracle features and MSSQL/MySQL/Oracle related products.
• Proactive monitoring of database performance, conduct analysis and implement proactive improvement measures.
• Manage database changes through change request process and provide status reports.
• Review the database design and implementation for new projects.
• Implement and maintain database security (create and maintain users and roles, assign privileges etc.).
• Plan growth and changes (capacity planning).
• Respond promptly to incidents, investigate, and provide temporary and/or permanent resolution of incidents escalated.
• Handle general technical trouble shooting and provide advice to development teams.
• Work as part of a team and provide 7×24 systems support. Willing to work on shifts.
• Documentation skills and standards.

Job Requirements:

• Minimum Computer science/Engineering or a related field.
• At least 4-5 years in SQL Server (2012-2017 version) & Oracle 11g, 12c.
• Experience in troubleshooting and resolving database performance issues, profiling, and tracing etc.
• Experience on AlwaysON, clustering, Replication and Oracle RAC, Data Guard.
• Strong knowledge of backups and recovery, Indexing and patching.
• Knowledge on Linux/windows servers, security delegation, SPNs, storage components.
• Knowledge of Cloud RDS technologies would be an added advantage.
• Good team player and willingness to keep abreast with technologies.
• Excellent Problem solving and strong analytical skills.

Applicants with relevant experience may be considered for senior roles.

Please send your detailed resume in MS Word format to: [email protected]

Stating your notice period / earliest available commencement date, current & expected salaries.

Job Description

• Installation and configuration of operating systems and software for PC
• Respond promptly assigned and resolved Incidents; focus on ticket resolution within SLA
• Monitor and maintain applications and systems to ensure their smooth functioning
• Provided onsite support for both Software and Hardware to end users
• Troubleshoot and resolve hardware and software problem
• Coordinate with equipment and 3rd party vendors to resolve problems
• Assist in network troubleshooting and network connectivity issues
• Assisting users on operating system, email and software related issues
• Deployment of PC, Notebook and Printers
• Provide regular reporting to relevant parties

Requirement

• Nitec or Diploma in Information Technology, Engineering or related fields
• Strong computer hardware and software knowledge
• Strong background in supporting full Microsoft Office suite on Windows platform with recent support
• Experienced with Microsoft 365, Active Directory and SharePoint
• Good planning, analytical and negotiation skills
• Good interpersonal and communication skills
• Must have in-depth interest in IT support and must be IT savvy
• Able to multi-task and work independently

Please send your detailed resume in MS Word format to : [email protected]

with

1. Education Level
2. Working experiences
3. Each employment background
4. Reason for leaving each employment
5. Last drawn salary
6. Expected salary
7. Date of availability

Job Description

• Monitoring of server consoles and security cameras
• Escort external personels into the Data Centre
• Coordination of scheduled works and maintenance
• Adhesive to the Data Centre standard procedures
• Troubleshoot servers alerts
• Escalate issues to the relevant teams
• Ensure backup cartridges are transported to offsite location
• Timely execution of daily tasks based on timetable
• Provide assistance to system engineers during escalations
• Any other duties as assigned

Requirement

• Minimum ITE in Computer, Electrical, Information Systems or related fields
• At least 1 year of experience in a Data Centre environment
• Knowledge in various operating systems
• Hands-on experience on server hardware
• Good understanding of network infrastructure
• Able to work independently and self- driven
• Must be willingly to work on shifts

Job Description

• Maintain and support IT Infrastructure on Linux platforms
• Responsible for the daily operational of all Linux servers
• Make sure servers are running in their optimal performance
• Appropriate deployment of patches and security fixes
• Prompt response to incidents and escalations
• Troubleshoot problems in a timely manner
• Provide root cause analysis on issues
• Propose and implement preventive measures
• Ensure similar environment for Production, Preproduction and Testing
• Manage changes through proper Change Requests processes
• Implementation of service continuity measures
• Periodically conduct disaster recovery exercises
• Adhere standard procedures are followed closely
• Provide status reports to relevant parties
• Develop guidelines for fellow junior administrators

Requirement

• Minimum Diploma in IT, Computer Science or equivalent
• Minimum 5 years of working experience in a similar capacity
• Extensive technical knowledge in Linux server administration
• Experienced in Linux RedHat and Oracle Solaris Clustering
• Hands-on knowledge in scripting tools in Perl, Ruby and AWK
• Strong knowledge in network and infrastructure
• Good planning and organization skills
• Possess strong communication skills
• Self-upgrading motivation
• Candidates with extensive experiences will be considered for a senior role

Please send your detailed resume in MS Word format to : [email protected]

with

1. Education Level
2. Working experiences
3. Each employment background
4. Reason for leaving each employment
5. Last drawn salary
6. Expected salary
7. Date of availability

Job Description

• Respond promptly to customer inquiries via emails, telephone calls or social media platforms
• Provide pricing and delivery information
• Process orders, shipments, invoices and filing
• Receipts of incoming shipments
• Ensure products received are in good working conditions
• Organize workflow to meet customer time frames
• Direct customer requests and issues to the related departments
• Keep records of customer interactions and transactions
• Manage administration
• Support, communicate and coordinate with various teams and internal departments

Requirement

• Diploma in Business Administration, Information Technology or relevant
• Minimum 1 year of relevant experience in customer service coordination
• Problem solving skills and initiatives
• Excellent customer service support experiences
• Independent, resourceful, result-oriented individuals with a "can-do" attitude
• Ability in reports generation and presentation skills
• Team player

Job Description:

• Conduct thorough analysis of structured and unstructured data sets to uncover trends, patterns, and valuable insights that inform business decisions and strategies.
• Create user-friendly, visually engaging dashboards, reports, and presentations to convey complex data analyses to stakeholders, facilitating data-driven decision-making at all organizational levels.
• Plan, execute, and maintain data models, ETL pipelines, and data integration processes, ensuring data accuracy, integrity, and accessibility.
• Enforce rigorous data validation and cleansing procedures to guarantee the accuracy and dependability of data used for analysis and reporting.
• Collaborate with stakeholders across different departments to comprehend their data needs and deliver insights aligned with their business objectives.
• Stay updated on industry trends and best practices in data analysis and engineering. Propose and implement process enhancements to improve data quality, efficiency, and overall performance.
• Establish, uphold, and oversee data security and privacy measures on the data platform.
• Work closely with other teams to ensure the successful execution of projects and initiatives.
• Maintain and provide day-to-day operational assistance on the data platform, including:
• Monitoring data pipelines, databases and analytical processes to ensure uninterrupted operation.
• Promptly identify and resolve data-related issues, performance bottlenecks, and data quality concerns.

Requirements:

• Masters / Bachelor's degree in Computer Science, Data Science, Statistics, or a closely related field.
• Minimum of 1-3 years of practical experience in data platforms, data analytics, or related projects.
• Demonstrate a proven track record as a Data Analyst, showcasing the ability to translate intricate data sets into actionable insights.
• Exhibit strong expertise in data visualization tools like Tableau, Power BI, or similar, enabling the creation of compelling data visualizations and reports.
• Display proficient programming skills in languages such as Python, SQL, SAS, or R for data analysis and data engineering tasks.
• Prior experience as a Data Engineer, with a demonstrated capability to design and implement data models, ETL processes, and data integration solutions.
• Be acquainted with cloud-based data platforms like Azure Data Factory, Azure Purview, Databricks, Snowflake, Kafka, or equivalent, as well as data storage technologies such as SQL and NoSQL databases.
• Having prior experience with Microsoft SQL Server, Microsoft SSIS, or Ali Cloud (Dataphin) is considered a plus.
• Possess excellent problem-solving skills, particularly in dealing with large and complex data sets.
• Maintain a strong commitment to detail, ensuring data accuracy and reliability in all analyses.
• Demonstrate effective communication skills to convey complex technical concepts to non-technical stakeholders.
• Prove the ability to work independently as well as collaboratively in a fast-paced, team-oriented environment.
• Hold certifications in Tableau Data Analyst, Microsoft Power BI Data Analyst, SnowPro (Snowflake), Databricks, or their equivalents.

Applicants with relevant experience may be considered for senior roles

Please send your detailed resume in MS Word format including the following details to : [email protected]