Total 2 job vacancies by Grand Imperial Hotel Pte. Limited

As a Housekeeping Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping Supervisor will perform the following tasks to the highest standards:

• Allocate work duties to Team Members
• Perform routine inspections of all check out rooms and spot checks of all occupied rooms
• Report and follow up on any maintenance defects or other issues
• Inspect, routinely, service areas, store rooms and corridors
• Schedule and supervise deep cleaning and any other projects
• Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required
• Manage, efficiently, stock control and the maintenance of equipment
• Provide excellent Guest service, including VIP and other special requirements
• Ensure the adherence to hotel brand standards at all times

Housekeeping Supervisors serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous experience in a Housekeeping supervisory role
• A successful track record of managing a team
• Strong organizational and analytic skills
• An attention to details
• Strong communication skills
• A passion for delivering exceptional levels of guest service
• Proficiency, preferred, with computers and computer programs, including Microsoft Office
• Able to perform shifts, weekends and public holidays

We are seeking a diligent and detail-oriented Housekeeping Attendant to ensure the cleanliness and maintenance of our guest rooms, public areas, and guest services.

Key Responsibilities:

1. Follow instructions and supervision of designated housekeeping supervisory team.

2. Clean and maintain assigned rooms and areas according to hotel standards.

3. Clean and maintain station, pantry, trolley, equipment, and machines.

4. Demonstrate knowledge of cleaning procedures.

5. Properly store and handle cleaning chemicals.

6. Maintain cleaning tools and equipment after use.

Performance Standards:

- Meet Hilton's cleanliness and quality standards.

- Ensure timely completion of tasks.

- Maintain a safe and healthy work environment.

- Provide excellent guest service.

Requirements:

- Physical stamina to perform housekeeping duties.

- Attention to detail and organizational skills.

- Basic knowledge of cleaning procedures and chemicals.

- Ability to work effectively in a team.

- Able to work on shift, weekends and Public Holidays