A Retail Store Manager is responsible for managing a retail store, which includes overseeing sales, staff and inventory.
Job Description:
- Supervise, train and assist employees like Sales Representatives and Retail Store Clerks in customer service, store maintenance and product promotions.
- Develop and maintain a schedule for employees and promotions centered on holiday sales and other cycles.
- Seek ways to better promote the store, the product line and service within the store.
- Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals.
- Implement cross-training of employees and Assistant Managers to maintain productivity at all times.
- Manage all controllable costs with a view to maintaining profitability.
- Ensure the store remains clean and presentable at all times.
- Hire and train as needed to ensure adequate personnel is on hand to provide outstanding customer service.
Job Requirements:
- Minimum 3 years of experience in retail sale of jewellery and precious gems.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
- Demonstrated experience in leading and motivating a team of salesclerks.
- Able to meet sales target.