Customer Service Officer/Call Center ( Banking Domain)
1 day ago
Customer Service/Call Center Officer
Work Timings: Rotational shifts (Morning and Afternoon Shifts)
Job Requirements:
1. Comfortable with using comp..
Customer Service/Call Center Officer
Work Timings: Rotational shifts (Morning and Afternoon Shifts)
Job Requirements:
1. Comfortable with using computer applications and tools.
2. 1 year of experience in customer-facing roles (front or backend) is preferred.
Job Role and Responsibilities:
- Achieve set Customer Center targets (KPIs) while upholding service quality.
- Ensure accuracy and compliance for customer requests.
- Promote the Bank's products and services through cross-selling.
- Assist customers in transitioning to the Bank's digital platform based on their preferences.
Thanks, and Best Regards
Karanam Vijaya Kiran
(EA Registration no: R1443178)
Recruitment Manager
Hand Phone: +65 92333815
Helius Technologies Pte Ltd (EA Licence No: 11C3373)
Official account of Jobstore.