Total 2 electronic engineer job vacancies in Singapore

• Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and Smart Home hardware/software
• Responsible for tracking hardware and software inventory
• Familiarize end users on software, hardware and peripheral device operation used in smart home ecosystem
• Take ownership and responsibility of queries, issues and problems assigned
• Install, configure and setup smart home devices for home owners on site.
• Performs general preventative maintenance tasks on smart home deivces
• Performs remedial repairs on smart home devices
• Resolve and update incidents with in SLA and also update stakeholders
• Update KB with solution provided
• Use tools and methodologies to load, copy and customize operating system configurations for deployment
• Min Higher NITEC in IT / relevant field or higher
  1-2 Years of experience in IT System Infrastructure
  Good working knowledge experience in implementation / maintenance of IT infrastructure
  Additional advantage if you possess skillsets in System/Network Certs, IT Security Skillsets

Responsibilities:

• To provide on-site service of equipment sold
• To set up and install smart home devices
• To provide a weekly update on the jobs done to Manager
• On Site installation and commissioning co-ordination of smart home system, security system and autogate system
• Troubleshooting / maintain / servicing at clients’ premises
• Able to trace / rectify root cause
• Pro-actively support other tasks (including ad-hoc projects) as assigned
• Setup and install Smart Home Systems suchs as Google Home/Alexa systems
• Setup rules and logic for smart home system
• Install smart home devices such as BOSCH fridge, LG/Samsung TV, Sonos Sound system, Broadlink, Xiaomi, Mi Home etc.
• Setup Networking solutions within client's home
• Managing inventory and preperation for on site implementation
• Plan and solution for smart home solutions
• Plan and solution for networking solutions
• Plan and solution for CCTV solutions
• Engage & manage vendors for on site implementation

5.5 Days work week