Total 2 job vacancies by Hr Millennium Pte. Ltd.

Job Responsibilities:

• To support the outlet manager in running the operation.
• To provide service according to procedures and standards established by the F&B Department.
• To be knowledgeable in all service techniques.
• To ensure that all pre-opening duties are completed on schedule daily.
• To be familiar with all the items on the menu. In this respect, you must have knowledge of all recipes, methods of preparation and preparation time.
• To recommend and promote items on the menu or specials to guests.
• To maintain a high standard of personal hygiene, appearance, and deportment at all times.
• To clean up section area after service and maintain the cleanliness of the area.
• To perform other related duties as required by the outlet Manager.

Job Requirements:

• Positive attitude with a passion for service;
• Willingness to learn new items on food and service;
• For Individuals with a serious passion in F&B;
• Positive working attitude and a ready smile;
• Able to work in a fast-paced environment;
• Able to work shifts, weekends and public holidays.
• Experienced in a Chinese Restaurant.

Job Responsibilities:

• To deliver professional and expert concierge services to customers.
• To handle customer requests or enquiry via phone, email, and/or chat.
• Interact with customers to provide information in response to inquiries and to handle and resolve complaints.
• Establish relationships with customers with a positive customer experience feeling after every contact.
• Communicate responses in a clear, professional, timely and concise manner.
• Work with team and resources to provide customer with requested service.
• Other ad-hoc duties as assigned.

Job Requirements:

• Candidates must possess at least 2 years of Call Centre/ Hospitality experiences;
• Proficient in Microsoft Office (especially Excel and PowerPoint);
• Customer service oriented, result driven & good team player;
• Excellent communications & interpersonal skills;
• Work well in a challenging and fast paced environment;
• Able to commit club hours, weekends and public holidays.
• Confident, dynamic and energetic individual with positive vibes.