Total 4 Senior Executive course director job vacancies in Singapore

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for SMU Academy (SMUA).
• Respond to emails from participants on post-enrolment enquiries, including payments, new intakes, LMS access, certificates, and course details.
• Handle the transfer or withdrawal of participants in the system and keep all relevant stakeholders updated.
• Use RapidSMS to inform participants of any last-minute course updates swiftly.
• Contribute to the continuous enhancement of our course administration processes.
• Assist with the running of Academy courses, with flexible compensation for any after-hours work, typically 2 to 4 times a year.

• Degree with at least 2 years of relevant work experience.
• Excellent written and verbal communication abilities.
• Strong organizational and time-management skills with a high attention to detail.
• A proactive, customer-service oriented mindset.
• Self-driven, adaptable, and resourceful in navigating changes.
• A keen interest in process improvement and efficiency.
• Experience with Microsoft PowerBI for generating data dashboards is a plus.
• Experience in using Zendesk will be advantageous.

https://academy.smu.edu.sg/overview

#LI-LK1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for SMU Academy (SMUA).
• Respond to emails from participants on post-enrolment enquiries, including payments, new intakes, LMS access, certificates, and course details.
• Handle the transfer or withdrawal of participants in the system and keep all relevant stakeholders updated.
• Use RapidSMS to inform participants of any last-minute course updates swiftly.
• Contribute to the continuous enhancement of our course administration processes.
• Assist with the running of Academy courses, with flexible compensation for any after-hours work, typically 2 to 4 times a year.

• Degree with at least 2 years of relevant work experience.
• Excellent written and verbal communication abilities.
• Strong organizational and time-management skills with a high attention to detail.
• A proactive, customer-service oriented mindset.
• Self-driven, adaptable, and resourceful in navigating changes.
• A keen interest in process improvement and efficiency.
• Experience with Microsoft PowerBI for generating data dashboards is a plus.
• Experience in using Zendesk will be advantageous.

https://academy.smu.edu.sg/overview

#LI-LK1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for SMU Academy (SMUA).
• Respond to emails from participants on post-enrolment enquiries, including payments, new intakes, LMS access, certificates, and course details.
• Handle the transfer or withdrawal of participants in the system and keep all relevant stakeholders updated.
• Use RapidSMS to inform participants of any last-minute course updates swiftly.
• Contribute to the continuous enhancement of our course administration processes.
• Assist with the running of Academy courses, with flexible compensation for any after-hours work, typically 2 to 4 times a year.

• Degree with at least 2 years of relevant work experience.
• Excellent written and verbal communication abilities.
• Strong organizational and time-management skills with a high attention to detail.
• A proactive, customer-service oriented mindset.
• Self-driven, adaptable, and resourceful in navigating changes.
• A keen interest in process improvement and efficiency.
• Experience with Microsoft Power BI for generating data dashboards is a plus.
• Experience in using Zendesk will be advantageous.

https://academy.smu.edu.sg/overview

#LI-LK1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for SMU Academy (SMUA).
• Supporting efficient operations within a hybrid work setup.
• Secure and allocate training venues for all SMUA courses.
• Strategically optimize the utilization of allocated training room resources for all SMUA Courses.
• Liaise with stakeholders to understand training room requirements and when necessary, deconflict requests to ensure smooth coordination.
• Develop and maintain data visualization dashboards (using Power BI) to track key operational metrics.
• Maintain SOPs documentation for operational processes.
• Plan, manage, and support process improvement projects.
• Occasionally support Academy courses, averaging 2-4 times a year. Flexible off days will be compensated for after-hours work deployments.

• Degree or Diploma holder with a minimum of 2 years of relevant work experience.
• Proficient in project management and adept at problem-solving.
• Proficient in generating data dashboards for informed decision-making purposes.
• Meticulous, analytical, and proactive in handling tasks.
• Self-driven, adaptable, and resourceful in navigating changes.
• Excellent written and verbal communication skills.
• Strong interpersonal skills, fostering effective teamwork.
• Advantageous to have familiarity with Power BI, Python, and/or Power Automate.

https://academy.smu.edu.sg/overview

#LI-LK1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.