Total 3 researcher job vacancies in d19 serangoon garden hougang sengkang punggol

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

We are seeking for an experienced and talented UX Research Manager to lead and manage our UX research efforts. The ideal candidate should have experience working in agile teams, with UX designers, product managers and developers. You will be responsible for overseeing all aspects of UX research, from planning and designing studies to analyzing and presenting findings to key stakeholders. The ideal candidate should have a deep understanding of user-centered design and be familiar with the latest research methodologies.

Responsibilities

• Translate business requirements and input from cross-functional teams into UX research works
• Work alongside the user experience and user interface design teams to translate the UX screens, prototypes into specific user testing requirement
• Lead and manage the UX research works across Mediacorp digital products, providing guidance and direction to team members and stakeholders
• Develop and implement research strategies that align with business objectives
• Plan and conduct user research studies, includes but is not limited to guerrilla testing, usability testing, tree testing, card sorting, user interviews, surveys, and field studies
• Plan and prioritise resources effectively and efficiently across project(s) based on scope of work and project goals
• Analyze and interpret data to identify users' needs, motivations, behaviors, patterns, insights, and opportunities for improvement
• Collaborate with product managers, designers, and developers to integrate research findings into product development processes
• Communicate research findings and recommendations to stakeholders at all levels of the organizatio
• Keep up-to-date with the latest UX research methodologies and trends

• Bachelor's or Master's degree in human-Computer Interaction, Psychology, or a related field.
• 3 to 5 years of experience in UX research, including at least 1-2 years in a management or leadership role
• Strong understanding of user-centered design principles and methodologies
• Experience planning and conducting user research studies, including moderated and unmoderated remote user testing, usability testing, A/B testing, user interviews, surveys, and field studies across different platforms on mobile devices, web, and desktop. Experience on TV platforms and with Eye-tracking technology is a plus
• Strong analytical and problem-solving skills, with the ability to synthesize complex data and distil it into actionable insights
• Strong knowledge of different UX metrics such as Net Promoter Score (NPS), Task success rate, Usability metrics and etc
• Excellent communication and presentation skills, with the ability to communicate research findings and recommendations to stakeholders at all levels of the organization
• Familiarity with UX research tools and A/B Testing tools such as Qualtrics, UserTesting, Optimal Workshop, Mixpanel, Maze, Optimisely and etc
• Experience with agile development methodologies is a plus

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Responsibilities

• Research:
  - Conduct thorough research to understand the project's requirements, the audience's interests, and the market trends. This involves gathering data, insights, and information from various sources.
• Communication with External Stakeholders:
  - Engage with external parties to gather necessary information, feedback, or approvals.
  - Present project ideas or scripts to stakeholders for their input or endorsement.
  - Collect detailed feedback from these stakeholders to ensure the content aligns with factual accuracy, cultural sensitivities, or brand messaging.
• Liaison Work:
  - Act as a mediator between the scriptwriters (or content team) and external stakeholders.
  - Ensure a clear understanding of project goals, stakeholder expectations, and any specific details that need to be incorporated into the script.
• Feedback Implementation:
  - Convey stakeholder feedback, data, and insights to scriptwriters in a comprehensible and actionable manner.
  - Collaborate with scriptwriters to incorporate feedback and ensure the content meets the necessary standards and objectives.
• Review and Revisions:
  - Participate in reviewing drafts and final versions of scripts to ensure they align with the initial insights gathered and feedback received.
  - Facilitate further revisions based on additional stakeholder feedback or internal reviews.
• Project Management:
  - Keep track of project timelines, ensuring that information flow between external stakeholders and the scriptwriting team is efficient and timely.
  - Address any issues or barriers that may arise in the information exchange process.
• Translation:
  - Synopsis and drama concepts and preparation of materials in powerpoint for pitching's presentation.
• Sourcing:
  - Training courses for the team.

Requirements

• Diploma / Degree with 3-4 years of working experiences.
• Passion for the media industry.
• Strong communicator with a flair for Chinese to communicate effectively with both external stakeholders and internal team members
• Excellent research skills to conduct research and synthesizing complex information into actionable insights.
• Possess critical thinking ability to analyze feedback and data, identifying the key points relevant to the project's success.
• Have a collaborative spirit to work closely with diverse teams and managing multiple viewpoints to create a cohesive final product.
• Excellent organizational skills to manage multiple threads of communication, deadlines, and project requirements efficiently.

COMPANY DESCRIPTION

Mediacorp is Singapores largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

• Conduct in-depth research on various topics, including cultural, historical, and social aspects, as well as professional jobs, and thematic elements relevant to the dramas setting and themes.
• Collaborate with the writing team to provide accurate and compelling information that enhances the authenticity and richness of the storyline.
• Stay updated on industry trends, audience preferences, and competitor strategies to contribute valuable insights to the production process.
• Assist in script development by providing detailed background information, references, and supporting materials.
• Establish collaborations with external experts, consultants, and historians to ensure accuracy and authenticity in the portrayal of specific topics.

• Diploma / Degree with 3-4 years of working experiences.
• Passion for the media industry.
• Strong communicator with a flair for Chinese drama writing
• Excellent research skills
• Effectively bilingual in English and Chinese, with a strong command of Chinese (written and spoken) for business purpose in Chinese Drama Productions Team.