Total 3 information analyst job vacancies in EMA HQ

[What you will be working on]

You will work with your team lead, project managers, vendors and business users to deliver solutions/applications and resolve users’ problems. You will evaluate and provide recommendations through fit gap analysis, identify alternative solutions and develop/enhance existing systems/subsystems. This role requires you to be hands-on and you will be involved in providing user support such as issues investigation and troubleshooting

[What we are looking for]

You should have a background in Information Systems or relevant disciplines and preferably with minimum of 5 years’ experience in systems analysis with one or more project implementation and at least 2 years’ experience in IT project management/IT compliance. You should be self-motivated with a positive attitude, have good analytical, communication, presentation, writing, problem solving and interpersonal skills. You should also have experience in one or more of the following:

- Good knowledge in software architecture design and system integration;

- Good project management and vendor management skills;

- Experience in managing and deploying Software as a service (SaaS) will be an added advantage.

- Knowledge in Academic domain and/or Continuing Education and Training (CET) landscape preferred

- Experience in Oracle PeopleSoft Technology (e.g. PeopleTools, PeopleCode, Application Designer) will be an added advantage

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

- You will work with your team lead, project managers, vendors and business users to deliver solutions/applications and resolve users’ problems.

- You will evaluate and provide recommendations through fit gap analysis, identify alternative solutions and develop/enhance existing systems/subsystems.

This role requires you to be hands-on and you will be involved in providing user support such as issues investigation and troubleshooting

[What we are looking for]

- You should have a background in Information Systems or relevant disciplines and preferably with minimum of 5 years’ experience in systems analysis with one or more project implementation and at least 2 years’ experience in IT project management.

- You should be self-motivated with a positive attitude, have good analytical, communication, presentation, writing, problem solving and interpersonal skills.

- You should also have experience in one or more of the following:

- Good knowledge in software architecture design and system integration;

- Good project management and vendor management skills;

- Experience in managing and deploying Software as a service (SaaS) will be an added advantage.

- Knowledge in HR, Finance, CRM, Academic domain preferred

- Experience in .Net, Sharepoint, Outsystem will be an added advantage

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

Your responsibilities include the following:

• Liaise and collaborate with our staff and student users to identify and respond to their teaching and learning needs, through provision of our Library services and digital library resources.

• Identify and evaluate emerging trends and developments relevant to academic libraries and vocational education, and recommend best practices for a digital-first library.

• Produce user education and engagement content for digital and print publicity channels.

• Collate, analyse and write library reports, including reports relating to library performance, statistics, survey and feedbacks;

• Support Library Digitalisation initiatives and projects using data analytic applications such as Power BI and Alma Analytics to discover user needs and enhance our digital services.

[What we are looking for]

• Experience creating and curating digital content and using digital marketing and social media channels to engage our users and promote our library services.

• Good knowledge in emerging digital trends and technologies and its applications in the library; experience in Ex Libris’ Alma, Primo VE and Library Mobile App would be an advantage.

• Excellent writing, oral communication and presentation skills; and experience in conducting workshops and training, in particular information literacy classes is preferred.

• Ability to adapt and contribute to a diverse team of staff and adopt a user-centred approach in the provision of library services.

• Background in professional Library or Information Science with relevant working experience in academic library is a bonus. 

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.