*Conduct research to identify new markets, customers, and industry trends that could present business opportunities.
*roactively generate leads and build a strong sales pipeline. This includes attending industry events, networking, and leveraging online platforms.
*Analyze competitors' offerings, pricing, and marketing strategies to find areas where the company can differentiate itself and gain a competitive edge.
*Engage with potential clients to understand their logistics needs and present tailored freight forwarding solutions.
*Develop and maintain strong, long-term relationships with new and existing customers. Ensure customer satisfaction through regular follow-ups and efficient problem-solving.
*Lead negotiations with potential clients and close deals to expand the customer base, ensuring favorable terms for both the client and the company.
*Develop business strategies to meet the company's growth objectives, taking into account market trends and customer demands.
*Set sales targets and implement strategies to meet or exceed those targets. Monitor and report on progress toward goals.
*Establish strategic partnerships with key stakeholders like shipping lines, carriers, warehouses, and other service providers to expand the service offering.
*Work closely with the marketing team to create promotional materials, advertisements, and online content that support business development efforts.
*evelop proposals, presentations, and pitches to present to potential clients, showcasing the company's capabilities and solutions.
*Collaborate with operations teams to ensure competitive pricing models that align with market trends and client needs.
*Participate in negotiating service contracts, pricing agreements, and other terms with clients and partners.
*Ensure that the business development initiatives are cost-effective and contribute to the company’s profitability.
*Monitor key performance indicators (KPIs) such as revenue, new customer acquisition, market share, and profitability. Track and report progress to senior management.
*Work closely with operations, finance, customer service, and other departments to ensure smooth service delivery to clients.
*Ensure compliance with local and international regulations concerning transportation, customs, and logistics.
