Total 2 job vacancies by Island Line Pte Ltd

Duties and Responsibilities:

• Build and maintain good rapport with customers through understanding their requirements and needs
• Answering the telephone/ emails to manage customer's inquiries and providing quotations
• Work with operations team to fulfill customer request, instructions and rectify issues
• Planning and Coordination with internal departments and customers
• Documentation and data entry
• Provide administration support to Warehouse Operations
• Other ad-hoc duties as assigned

Requirements

• Tertiary qualification in any related field
• Two years of experience in customer service. Applicants with shipping sales experience will be advantageous.
• Possess good verbal and written communication skills.
• Outgoing personality with good interpersonal, Public Relations and negotiation skills
• Resourceful, resilient and self-motivated
• No experience required
  

Job Overview

You are responsible for marketing and canvassing for new businesses; and fostering long-term relationships with existing clients and stakeholders. You are expected to be prompt, adaptable and accountable in delivering high quality sales and service support in this dynamic shipping environment. You are to develop a keen sense of upcoming shipping developments to assess business opportunities.

Duties and Responsibilities

• Pro-actively identify and develop profitable new business opportunities through existing principals and shippers to generate increased revenue and market share
• Identify market segment to target the sales and marketing efforts for our shipping agency, terminal operations and logistics services
• Develop strategy and business plans to penetrate the targeted market segment
• Develop action steps to implement the business plans
• Provide timely and constructive response to principals and shippers’ requests and enquiries
• Visit shippers on a regular basis to maintain rapport and obtain feedback
• Network and cold call ship owners and shippers to utilize our services
• Negotiate rates and the optimum service level that can be provided
• Prepare quotations and close deals
• Collaborate with Terminal Operation Dept and other supporting departments to provide a seamless service and faster turnaround service for the vessels
• Keep abreast of developments in the shipping and related industries as well as competitor’s rates and terms
• Perform any other duties as requested
• Opportunities for further development upon assessment of potential

Requirements

• Tertiary qualification or above in sales & marketing, maritime or related field
• At least one year of sales experience preferred
• An added advantage for those with shipping sales experience
• Some overseas travelling around the region may be required
• Must participate in entertainment activities
• Good communication skills, both verbal and written
• Outgoing personality with good interpersonal, public relations and negotiation skills
• Resourceful, resilient and self-motivated
• Interest in developing one’s career in the maritime industry is a plus

Fresh Graduates are welcome to apply.