IT Technologies is a scientific solutions company with expertise in laboratory engineering, analytical chemistry, life sciences as well as bioprocess. We aim to provide our clients with integrated solutions that cover the entire spectrum of their requirements.
We are looking for a highly motivated and eloquent Application Chemist to join our team. The Application Chemist will be responsible for providing application support to customers, including troubleshooting and method development through client visits (together with the sales manager), emails and phone calls. The candidate would also be organizing and conducting seminars and trainings to clients on relevant topics.
To be successful as an Application Chemist, you should have a strong background in analytical chemistry with a keen eye for problem solving. A top Application Chemist should also be customer-centric with a strong interest in providing solutions to our clients.
Responsibilities
· Providing technical support to clients including product recommendation and troubleshooting
· Conducting seminars and trainings to clients on client specific topics
· Assisting clients in method development and integrating our products into the process
· Develop catalogue of in-house chromatography consumables products
· Communicating and following-up with clients to ensure that their issues are addressed
· Answering potential clients' questions and sending additional information through email or in-person visits.
· Keeping up with product and service information and updates.
· Staying informed about competing products and services as well as latest market trends.
Qualifications
- Minimum Degree in Science, majoring in Chemistry
- 1 to 5 years of hands-on experience in analytical instruments, especially HPLC and gas chromatography
- Experience with general laboratory equipment
- Prior experience in application related roles is a plus
- Experience in chemistry software related to GC/HPLC/FT-IR/NMR is a plus
- Affinity for new technologies and laboratory equipment
- Strong interest in technical problem solving
- Exemplary communication skills - verbal, written and interpersonal
- High self-motivation, good planning, excellent organizational and coordination skills
- Effective team player
