Total 217 telecommunication engineer job vacancies in Singapore

Support daily BAU activities for the agency and new cloud projects.

Assist with reviewing access rights and controlling accounts in the cloud environment.

Identify and resolve vulnerabilities flagged by scans and GCC alerts.

Provide technical consultancy for onboarding new Azure cloud services.

Strengthen and enhance the security of existing cloud infrastructure.

Raise service requests for cloud-related tasks to the BAU Operations Team.

Support and maintain Azure Blob Storage service.

Manage Trend Micro Cloud One Workload and Endpoint Security/AMHIPS as part of the agency’s anti-virus and anti-malware systems.

Support and maintain ABLR Heavy Forwarder for the agency’s audit logging requirements.

Use DevOps tools (e.g., Terraform) to manage the agency’s GCC infrastructure.

Collaborate on audit and security compliance activities.

Work with the BAU team, cloud engineers, system engineers, and DBAs to support and maintain the GCC environment.

Support Central Account Management (CAM) servers for audit purposes.

Participate in disaster recovery exercises.

Responsibilities:

 Proactively monitor all incidents in ITSM portal.

 Timely escalation of incidents to Level II support to meet SLA.

 Monitor system performance/alerts and escalate to Level II support.

 Review of automated reports and escalation of issues to POCs.

 Perform job monitoring and escalations.

 Respond to phone calls and user emails/requests/queries.

 Perform system alerts suppression.

 Able to perform adhoc task based on operational/project requirement.

Preferred Skills Cisco Catalyst Switch, Alcatel-Lucent FortiNet Series, Palo Alto Networks Firewall, Fortinet

- Experience in configuring and managing Palo Alto and Fortinet Fortigate Firewalls.

- Hands-on experience with Alcatel Lucent Wireless Controllers.

- Familiarity with SolarWinds NPM / NCM for network monitoring and configuration management.

- Proficient in ClearPass Policy Manager for network access control and policy enforcement.

- Knowledge of network protocols, security architectures, and best practices.

- Strong analytical and problem-solving skills with attention to detail.

- Excellent communication and teamwork abilities.

Job Description & Requirements

The Senior System Engineer is responsible to provide operational support to system infrastructure, support to the clients and resolution of technical issues and conducting root cause analysis. He is also required to manage change request through changes requests processes including requirement gathering, impact analysis, design, testing to integrate the change to existing environment.

Expected skillsets >10 yrs: Wintel, Linux, Solaris, VMware, Veritas Netbackup Enterprise, EMC Avamar/Networker Project Delivery

• Gather business and/or application requirements on the infrastructure, conduct impact analysis, suggest design/re-design to integrate the change into the existing environment

• Test systems in accordance to specifications & service level. Where relevant, perform the necessary system programming & configuration

• Manage systems changes through established change request process & provide status reports to the relevant parties

• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties

• Conduct root cause analysis & implement pro-active measures. Monitor effectiveness of implemented measures

• Monitor & measure the performance & availability of systems proactively;

• implement corrective actions identified to improve performance & availability

• Monitor the agreed service level (.e.g. service request, system availability), document & maintain the configuration of the systems; provide regular reporting to relevant parties

• Execute service continuity measures, e.g. backup/restore procedures & disaster recovery plan dry run to ensure continuous operation of the business

• Ensure the management of ICT systems adhere to established ISO20000 & ISO27001 processes / procedures and ITIL best practices / ITSM and methodologies (e.g. change management, release management, incident management, problem management, configuration management)

• Manage budget, resources and schedule for system implementation / operation activities; ensure deliverables meet client requirements and quality standards

• Established facility management standards/best practices to ensure operation consistency across project/facility management teams

Customer /Team Management

• Provide systems related technical advice to customers or project team. Lead and assist in the development of bids and proposals

• Manage support resources to prioritize task allocation and schedule resource to ensure that services are not impacted

• Liaison with other associated project teams to ensure that the service is monitored, secured and operating at its optimal level

Deployment Phase

• Involve in the design, build and test of the environment infrastructure for Exchange, Lync, Ironport and other associated peripheral to deliver the whole Messaging and collaboration service

• Involve in the design, build and test of the environment infrastructure for Redhat, Google Apps, VMWare, GSA and other associated peripheral to deliver the whole Messaging and collaboration service in the cloud

• Involve in migration of users from old infrastructure to new infrastructure and manage the allocated resources to ensure successful migration

Production Support

• Ensure that the operation for Infrastructure Services are running smoothly and manage vendors such as hardware and software providers for hardware replacement and performance tuning and capacity planning

• Required to be on standby for escalation of major incident and ensuring that incident are handled according to SOP and addressed promptly

3+ years of experience in network security engineering.

- Proficiency in Cisco Catalyst Switches (IOS), Cisco Nexus Switches (NXOS), and Alcatel Lucent Switches (AOS).

- Experience in configuring and managing Palo Alto and Fortinet Fortigate Firewalls.

- Hands-on experience with Alcatel Lucent Wireless Controllers.

- Familiarity with SolarWinds NPM / NCM for network monitoring and configuration management.

- Proficient in ClearPass Policy Manager for network access control and policy enforcement.

- Knowledge of network protocols, security architectures, and best practices.

- Strong analytical and problem-solving skills with attention to detail.

- Excellent communication and teamwork abilities.

Job Description & Requirements

3+ years of experience in network security engineering.

- Proficiency in Cisco Catalyst Switches (IOS), Cisco Nexus Switches (NXOS), and Alcatel Lucent Switches (AOS).

- Experience in configuring and managing Palo Alto and Fortinet Fortigate Firewalls.

- Hands-on experience with Alcatel Lucent Wireless Controllers.

- Familiarity with SolarWinds NPM / NCM for network monitoring and configuration management.

- Proficient in ClearPass Policy Manager for network access control and policy enforcement.

- Knowledge of network protocols, security architectures, and best practices.

- Strong analytical and problem-solving skills with attention to detail.

- Excellent communication and teamwork abilities.

• Plan, execute, monitor and control the various technical aspect of the project.
• Manage or participate in new setup or upgrade of system/network infrastructure projects.
• Responsible for supporting operational systems satisfying contractual Service Level Agreement
• Perform and manage routine preventive maintenance and operational activities
• Provide project documentation and reports
• Diagnose and rectify technical issue
• Managing and Operating Red Hat Linux, Windows VM Infrastructure
• Installation/Configuration/Hardening/Maintenance/Patching
• Maintain System Security
• Advanced Troubleshooting
• Performance Tuning
• Capacity Management
• Preventive/Proactive Support
• Incident/Change/Problem Management
• Provide system administration support and guidance for development team’s app configuration tasks
• Veritas Clustering Setup on RHEL VM would be added advantage
• Chef Automation would be added advantage
• AWS EC2 maintenance
• Managing and Operating VMware vSphere IT infrastructure

Job Description & Requirements

• Lead & Support in the development of cloud infrastructure solutions.
• Management of Cloud infrastructure set up & implementation projects.
• Specialize in the best practice design, operations, and support of private/public/hybrid cloud infrastructure including Network, Storage, Compute and Security.
• Provide detailed designs on the IT projects assigned ensuring right architecture and functionality.
• Support new technology implementation.
• Handle project implementation from start to end.
• Aid with technical issues.
• Involve in Proof of Concepts.

Job Description & Requirements

• Support and deploy networks infrastructure
• Configure and install software, servers, routers and other network devices
• Load Balancers and Firewalls
• Monitor network performance and integrity
• Resolve issues tiers of support have escalated by troubleshooting cloud and local infrastructure
• Automate tasks and monitor their effectiveness
• Maintain complete technical documentation
• Suggest improvements to network performance, capacity and scalability

Job Description & Requirements

• Red Hat Enterprise Linux (RHEL) and Windows Administration

• Professional understanding of networking related to RHEL and Windows

• Professional understanding of SAN Storage related to RHEL and Windows

• AWS Certified Solution Architect will be an advantage

• Good understanding of large Data Center Facilities operation

• Hands-On experience supporting various Infrastructure agents like NetBackup

• (Mid-Level) vSphere 7.x.

• Cross-team collaboration with storage, network, security and application delivery

• Technical leadership quality to handle technical challenge and sensitive situations

• Integrate the server automation process either by custom scripts or via third-party solutions(Ansible)

• Candidate should have the drive and intellectual horsepower to resolve user issues and support them through telephone, email, or via chat services as applicable

• Red Hat Enterprise Linux (RHEL) and Windows Administration

• Professional understanding of networking related to RHEL and Windows

• Professional understanding of SAN Storage related to RHEL and Windows

• AWS Certified Solution Architect will be an advantage

• Good understanding of large Data Center Facilities operation

• Hands-On experience supporting various Infrastructure agents like NetBackup

• (Mid-Level) vSphere 7.x.

• Cross-team collaboration with storage, network, security and application delivery

• Technical leadership quality to handle technical challenge and sensitive situations

• Integrate the server automation process either by custom scripts or via third-party solutions(Ansible)

• Candidate should have the drive and intellectual horsepower to resolve user issues and support them through telephone, email, or via chat services as applicable

Job Description & Requirements

• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions
• Provide First Call Resolution (FCR) technical support
• Troubleshoot and investigate cause of user’s problem
• Update work information with all troubleshooting steps used in the ticketing system
• Set Incident to “Resolved” if User’s problem has been solved
• Reassign ticket if agent is unable to resolve ticket
• Work location: East

JOB DESCRIPTION:

• Bachelor’s degree in Computer Science, Engineering or related technical field or equivale practical experience.
• Coding experience in one or more general purpose languages.
• Experience managing customer projects to completion, working with engineering teams,sales and partners.
• Experience architecting, developing, or maintaining secure Google Cloud solutions.
• Strong verbal and written communication skills (English and Mandarin Chinese), and the abili
• to develop high-quality technical documentation and presentation materials.
• At Least 7 years of security architecture and/or security engineering experience
• Hands on and deep knowledge of security principles.
• Demonstrated experience in Cloud Security delivered within the context of customer facing
• roles.
• Experience understanding attacks and mitigation methods, in two or more of the followin
• Network protocols and secure network design; Operating system internals and hardening;
• Web application security; Security assessments and penetration testing; Authentication and
• access control; Applied cryptography and security protocols; Security monitoring and
• intrusion detection, Incident response and forensics; Development of security tools,
• automation or frameworks.
• Strong practical experience securing Kubernetes and containerized workloads

Position: L1 System Engineer

Budget: 2200-2500+shift allowance

RMS ID

Job Role/Level Associate Engineer, System Engineering

Quantity 01

Skillset Category Common

Mandatory Skills Model-Based System Engineering

Preferred Skills System Engineer Infra monitoring - Refer JD

(Excluding waiting time Education Verification & Work Pass Approval)

No. of AL that Candidate is Eligible if shortlisted 10 days (12hrs Shift Workers ONLY)/

Details of working hours 12 hours (2 days works and 2 days off, monthly 15 to 16 days work)

Basic knowledge of the job skills and company policies and procedures to complete a variety of assignments/tasks. Good understanding of the general/technical aspects of the job. Works on assignments that are routine to moderately complex in nature and require basic problem resolution and independent judgment. Allocates own time efficiently. Receives general instructions on all work.

Responsibilities:

 Proactively monitor all incidents in ITSM portal.

 Timely escalation of incidents to Level II support to meet SLA.

 Monitor system performance/alerts and escalate to Level II support.

 Review of automated reports and escalation of issues to POCs.

 Perform job monitoring and escalations.

 Respond to phone calls and user emails/requests/queries.

 Perform system alerts suppression.

 Able to perform adhoc task based on operational/project requirement.

 Able to work on 12hr shift pattern.

Basic knowledge of the job skills and company policies and procedures to complete a variety of assignments/tasks. Good understanding of the general/technical aspects of the job. Works on assignments that are routine to moderately complex in nature and require basic problem resolution and independent judgment. Allocates own time efficiently. Receives general instructions on all work.

Requirements:

 Diploma in Computer engineering or equivalent.

 Knowledgeable in IT Service Management.

 Good written and verbal communication skills.

 Good interpersonal skills.

 Ability to work independently and as part of a team.

 Able to multi-task.

• Support and deploy networks infrastructure
• Configure and install software, servers, routers and other network devices
• Load Balancers and Firewalls
• Monitor network performance and integrity
• Resolve issues tiers of support have escalated by troubleshooting cloud and local infrastructure
• Automate tasks and monitor their effectiveness
• Maintain complete technical documentation
• Suggest improvements to network performance, capacity and scalability

• Plan, execute, monitor and control the various technical aspect of the project.
• Manage or participate in new setup or upgrade of system/network infrastructure projects.
• Responsible for supporting operational systems satisfying contractual Service Level Agreement
• Perform and manage routine preventive maintenance and operational activities
• Provide project documentation and reports
• Diagnose and rectify technical issue
• Managing and Operating Red Hat Linux, Windows VM Infrastructure
• Installation/Configuration/Hardening/Maintenance/Patching
• Maintain System Security
• Advanced Troubleshooting
• Performance Tuning
• Capacity Management
• Preventive/Proactive Support
• Incident/Change/Problem Management
• Provide system administration support and guidance for development team’s app configuration tasks
• Veritas Clustering Setup on RHEL VM would be added advantage
• Chef Automation would be added advantage
• AWS EC2 maintenance
• Managing and Operating VMware vSphere IT infrastructure

• Lead & Support in the development of cloud infrastructure solutions.
• Management of Cloud infrastructure set up & implementation projects.
• Specialize in the best practice design, operations, and support of private/public/hybrid cloud infrastructure including Network, Storage, Compute and Security.
• Provide detailed designs on the IT projects assigned ensuring right architecture and functionality.
• Support new technology implementation.
• Handle project implementation from start to end.
• Aid with technical issues.
• Involve in Proof of Concepts.

Position: Level 1 System Engineer

Budget: 2200-2500+shift allowance

Mandatory Skills Model-Based System Engineering

Preferred Skills System Engineer Infra monitoring - Refer JD

(Excluding waiting time Education Verification & Work Pass Approval)

Details of working hours 12 hours (2 days works and 2 days off, monthly 15 to 16 days work)

Basic knowledge of the job skills and company policies and procedures to complete a variety of assignments/tasks. Good understanding of the general/technical aspects of the job. Works on assignments that are routine to moderately complex in nature and require basic problem resolution and independent judgment. Allocates own time efficiently. Receives general instructions on all work.

Responsibilities:

 Proactively monitor all incidents in ITSM portal.

 Timely escalation of incidents to Level II support to meet SLA.

 Monitor system performance/alerts and escalate to Level II support.

 Review of automated reports and escalation of issues to POCs.

 Perform job monitoring and escalations.

 Respond to phone calls and user emails/requests/queries.

 Perform system alerts suppression.

 Able to perform adhoc task based on operational/project requirement.

 Able to work on 12hr shift pattern.

Basic knowledge of the job skills and company policies and procedures to complete a variety of assignments/tasks. Good understanding of the general/technical aspects of the job. Works on assignments that are routine to moderately complex in nature and require basic problem resolution and independent judgment. Allocates own time efficiently. Receives general instructions on all work.

Requirements:

 Diploma in Computer engineering or equivalent.

 Knowledgeable in IT Service Management.

 Good written and verbal communication skills.

 Good interpersonal skills.

 Ability to work independently and as part of a team.

 Able to multi-task.

• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions
• Provide First Call Resolution (FCR) technical support
• Troubleshoot and investigate cause of user’s problem
• Update work information with all troubleshooting steps used in the ticketing system
• Set Incident to “Resolved” if User’s problem has been solved
• Reassign ticket if agent is unable to resolve ticket
• Work location: East

Position Summary:
We are seeking a dedicated and customer-focused Service Desk Agent to provide 1st Level IT Support to users. The role involves managing incidents and queries via phone and remote-control tools, ensuring professional and timely resolutions.

Key Responsibilities:

• Deliver First Call Resolution (FCR) technical support via phone and email, responding promptly to calls and queries.
• Perform initial troubleshooting of reported incidents and escalate unresolved issues to 2nd level support as per guidelines.
• Provide regular updates to customers on the status of their issues, ensuring adherence to Service Level Agreements (SLAs).
• Maintain ownership of reported cases, following up until closure and documenting accurate, complete details.
• Manage customer expectations effectively and notify the Team Lead of any unusual surges in specific types of calls.
• Classify and prioritize incidents, tracking resolution progress and providing follow-up updates.

Ideal Candidate Should Have:

• Strong communication and interpersonal skills.
• A proactive and solution-oriented approach to problem-solving.
• Basic technical knowledge of IT systems and troubleshooting methods.
• The ability to work effectively under pressure and manage multiple priorities.

• Perform end user IT Support
• Perform troubleshooting for client platform related problems
• Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
• investigate & provide temporary &/or permanent resolution of incidents escalated
• Liaise with support vendors for maintenance, support or issues resolution
• Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
• Any ad-hoc duties assigned / required.

Job Description & Requirements

• Installation, support and troubleshooting of software, hardware, and peripheral device
• Monitoring. Troubleshoot. Windows Laptop/Printer
• Responsible for troubleshooting in Operating system Managing and updating Windows patches for Desktops and Laptops.
• Desktop Support through remote access Coordination with clients and customer regarding their problems
• Any other ad-hoc duties assigned / required

• Design and deploy networks, including LAN, WAN, WLAN, and VPN solutions.
• Configure and install hardware such as routers, switches, firewalls, and wireless access points.
• Conduct network modeling and analysis to optimize performance and security.

Skillsets Required (MUST):

1. F5 Load Balancer

2. AWS Load Balancer - Application Load Balancer (ALB) / Network Load Balancer (NLB)

3. Firewall

4. Palo Alto

The Senior System Engineer is responsible to provide operational support to system infrastructure, support to the clients and resolution of technical issues and conducting root cause analysis. He is also required to manage change request through changes requests processes including requirement gathering, impact analysis, design, testing to integrate the change to existing environment.

Expected skillsets >10 yrs: Wintel, Linux, Solaris, VMware, Veritas Netbackup Enterprise, EMC Avamar/Networker Project Delivery

• Gather business and/or application requirements on the infrastructure, conduct impact analysis, suggest design/re-design to integrate the change into the existing environment

• Test systems in accordance to specifications & service level. Where relevant, perform the necessary system programming & configuration

• Manage systems changes through established change request process & provide status reports to the relevant parties

• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties

• Conduct root cause analysis & implement pro-active measures. Monitor effectiveness of implemented measures

• Monitor & measure the performance & availability of systems proactively;

• implement corrective actions identified to improve performance & availability

• Monitor the agreed service level (.e.g. service request, system availability), document & maintain the configuration of the systems; provide regular reporting to relevant parties

• Execute service continuity measures, e.g. backup/restore procedures & disaster recovery plan dry run to ensure continuous operation of the business

• Ensure the management of ICT systems adhere to established ISO20000 & ISO27001 processes / procedures and ITIL best practices / ITSM and methodologies (e.g. change management, release management, incident management, problem management, configuration management)

• Manage budget, resources and schedule for system implementation / operation activities; ensure deliverables meet client requirements and quality standards

• Established facility management standards/best practices to ensure operation consistency across project/facility management teams

Customer /Team Management

• Provide systems related technical advice to customers or project team. Lead and assist in the development of bids and proposals

• Manage support resources to prioritize task allocation and schedule resource to ensure that services are not impacted

• Liaison with other associated project teams to ensure that the service is monitored, secured and operating at its optimal level

Deployment Phase

• Involve in the design, build and test of the environment infrastructure for Exchange, Lync, Ironport and other associated peripheral to deliver the whole Messaging and collaboration service

• Involve in the design, build and test of the environment infrastructure for Redhat, Google Apps, VMWare, GSA and other associated peripheral to deliver the whole Messaging and collaboration service in the cloud

• Involve in migration of users from old infrastructure to new infrastructure and manage the allocated resources to ensure successful migration

Production Support

• Ensure that the operation for Infrastructure Services are running smoothly and manage vendors such as hardware and software providers for hardware replacement and performance tuning and capacity planning

• Required to be on standby for escalation of major incident and ensuring that incident are handled according to SOP and addressed promptly

Normal working hours + Standby support

Work Location: East

Skillsets Required (MUST):

F5 Load Balancer

AWS Load Balancer - Application Load Balancer (ALB) / Network Load Balancer (NLB)

Firewall

Palo Alto

Junior Network engineer with minimum 1 year exp is ok for the role with the avove skillsets. this is a level 1 role