Our client is a global leader in gateway services, who is seeking to recruit a Customer Care Specialist (Baggage Services). This position is based in Singapore.
Customer Care Specialist (Baggage Services)
Responsibilities
You will attend to passengers at arrival claims with mishandled and damaged baggage.
• Raise reports of mishandled and damaged bags, in according to the various airline requirements.
• Trace mishandled baggage and keep passengers informed of the tracing status
• Assist passengers with odd size bags
• Answer hotline calls on baggage matters
Requirements
• Possess 4 GCE ‘N’ level credits / 3 GCE ‘O’ level passes or equivalent
• Professionalism, Patience and a "People-first" attitude
• Comfortable with shift work
JJ Consulting Services
EA Licence No.: 12C6207
Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.
We thank all applicants in advance and regret that only short listed candidates will be notified
