Total 45 lead buyer job vacancies in Singapore

Responsibilities

The Lead AI Engineer will collaborate closely with stakeholders, and cross-functional teams to identify AI opportunities and design AI solutions to address business use cases, driving data and analytics initiatives with the business. Additionally, the Lead AI Engineer will play a crucial role in developing and promoting standards across the community, driving, and promoting the democratisation of GenAI, and support in building the GenAI Center of Excellence to enable the respective business units and functions.

Innovation and Exploration:

• Lead innovation initiatives and exploration of GenAI technologies

• Stay abreast of the latest developments in generative AI research and contribute to Proof-of-Concept projects

• Democratisation of GenAI

• Drive and promote the democratisation of GenAI across the organization

• Develop and promote standards to ensure consistency and quality in GenAI implementations

Center of Excellence (CoE) Establishment:

• Support in building and nurturing a GenAI Center of Excellence (CoE)

• Identify capabilities and provide guidance, mentor, training, and problem-solving assistance

• Enable business units and functions in leveraging GenAI capabilities effectively

• AI Design and Development, and Maintenance:

• Design AI solutions for business use cases, encompassing both existing and new systems and processes

• Design and implementation of generative AI and machine learning models

• Running AI and ML Ops for IT-managed applications

• Support in managing vendors to achieve defined delivery and operations objectives

Model Optimisation and Experimentation:

• Optimise generative models & prompts for performance, scalability, and efficiency

• Experiment with advanced generative algorithms such as GANs, VAEs, MoE (Mixture of Experts), Large-language Model (LLM) Merging and others

Data Analysis and Pre-processing:

• Analyse and pre-process large datasets to uncover patterns relevant to Generative AI Modelling

• Handling different modalities of data including unstructured text, image, audio and video

• Analyse the model response and track the LLM model drift and data drift for optimal retraining of GenAI models

• Contribute to data quality and feature engineering processes to enhance model performance

Deployment and Integration:

• Deploy generative models into production environments

• Collaborate with software engineer for seamless integration into applications and systems

AI Technology Expertise:

• Stay updated with the latest advancements in AI, GenAI and machine learning

• Contribute to projects to push the boundaries of GenAI technologies

Requirements

• Bachelor’s degree in IT, Computer Science, AI / ML Engineering, Business Analytics or equivalent

• Minimum of 10 years of professional experience in the data engineering and analytics field, including 5 years in Data Science / AI / Machine Learning engineering with a focus on Generative AI technologies

• Proficiency in programming languages such as Python,Rust and SQL

• Expertise in Generative AI frameworks and libraries, e.g., LangChain, LlamaIndex, AutoGen, CrewAI, Langraph, llamacpp & OpenAI.

• Expertise in Data science and machine learning frameworks and libraries, such as Scikit-learn, TensorFlow, and PyTorch.

• Strong understanding of data pre-processing, feature engineering, and model evaluation techniques.

• Good knowledge on Prompt engineering techniques and cost optimization strategies for Closed Source LLMs.

• Experience in fine-tuning open-source Large Language Models (LLMs) such as Llama 2, Gemma, Mixtral, Phi-2, Orca2,function calling LLMs etc.

• Proficiency in developing LLM-based RAG (Retrieval Augmented Generation)

• Familiarity with cloud-based AI services and platforms, with a preference for Azure.

• Good knowledge of Multimodal language models, embeddings, including Llava, GPT-4V, and Gemini.

• Experience working with closed-source Large Language Models, e.g., OpenAI, Gemini & mistral.

• Good understanding of embedding models and embedding pipelines.

• Supports specific types of AI applications pipelines with Vector databases & Graph databases.

• Ability to develop LLMbased agentic workflows to support suitable business use cases.

• Experience with Git and Agile software project management tools, such as JIRA, Confluence, and CI/CD pipelines.

• Strong experience in converting business requirement into technical requirement and providing end to end solution flow for AI applications

Licence no: 12C6060

Responsibilities

• Design, develop, and implement custom AEM components, templates, and workflows to meet business requirements.

• Create reusable and scalable AEM components using Java, Sling, and HTL (HTML Template Language).Integrate AEM with third-party services, APIs, CRMs, ERPs, and marketing platforms.

• Work on content integration, workflows, and services using RESTful APIs, Sling Models, and Java services.

• Collaborate with the frontend team to develop responsive, user-friendly interfaces using HTML, CSS, JavaScript, and front-end frameworks.

• Implement AEM front-end libraries (e.g., Sightly/HTL) for dynamic and interactive pages.

• Develop custom workflows and logic within AEM to automate business processes and content publishing.

• Work with version control systems (e.g., Git) and CI/CD pipelines to deploy code efficiently to development, staging, and production environments.

• Provide ongoing support and maintenance for AEM-based systems, ensuring smooth operations and timely issue resolution.

• Perform system monitoring, identify issues, and troubleshoot common AEM problems such as performance degradation, content replication failures, or server downtime.

• Troubleshoot and optimize AEM’s performance by monitoring server logs, analyzing system resources, and making recommendations for improvements.

• Optimize caching mechanisms and implement best practices for AEM instance tuning.

• Provide timely support for production incidents, analyze logs, and resolve issues related to AEM components, workflows, or configurations.

• Work with the operations team to diagnose, resolve, and prevent AEM-related system outages or disruptions.

• Assist with AEM instance upgrades, patches, and hotfixes, ensuring minimal disruption to services and consistent platform performance.

• Ensure AEM is up-to-date with the latest security patches and software updates.

• Help manage backup and disaster recovery processes for AEM instances.

• Ensure AEM environments are recoverable in case of failure and that the platform meets business continuity goals.

• Work closely with cross-functional teams, including frontend developers, architects, system administrators, and business stakeholders.

• Provide technical advice to business teams and assist with troubleshooting and problem-solving for AEM-based projects.

• Create and maintain comprehensive documentation for AEM applications, components, workflows, and integrations.

• Document recurring issues and solutions to build a knowledge base for ongoing support.

• Assist in training team members on AEM development and troubleshooting best practices.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent professional experience with 3 or more years of relevant experience.

• Candidates with at least 5 years experience in AEM development, and at least 2 years in a lead or senior technical role will be considered for the Technical Lead role

• Strong experience with Adobe Experience Manager (AEM), including AEM Sites, Assets, Forms,Workflows, and DAM (Digital Asset Management).

• Expertise in AEM development using Java, Sling, OSGi, JCR (Java Content Repository), and HTL (HTML Template Language).

• Familiarity with AEM Dispatcher, caching, load balancing, and performance optimization.

• Strong experience with JavaScript, HTML, CSS, and front-end frameworks (e.g., React, Angular).

• Knowledge of RESTful APIs, Sling Models, and integration techniques with external systems and third-party tools.

• Experience with version control systems (e.g., Git, SVN) and CI/CD pipeline tools like Jenkins or Bamboo.

• Knowledge of Linux/Unix environments for AEM system administration.

• Familiarity with cloud-based environments such as AWS or Azure is a plus.

• Experience managing databases and NoSQL systems, particularly MongoDB and JCR repositories.

• Strong analytical and troubleshooting skills for resolving AEM issues and performance problems.

• Proficient in analyzing AEM logs (error, request, and access logs) and debugging issues.

• Experience with AEM security best practices, including managing user permissions and securing AEM instances.

Licence no: 12C6060

Responsibilities

• Responsible for raising the overall test quality and test maturity of the system.

• Execute software product testing.

• Defining, refining and standardising QA framework (testing processes and tools) that facilitate continuous testing.

• Prepare and Review the UAT Plan for the projects

• Plan UAT sessions and drive SIT and UAT testing to ensure user acceptance

• Provide SIT and UAT defect reports and monitoring

• Modularise test scripts for reusability and maintainability.

Requirements

• Degree in Computer Science or Engineering or equivalent work experience

• Minimum 3 years of working experience in QA with at least 2 years of experience in either QA Automation or manual testing.

• Must have team lead experience

• QA Testing in an Agile Scrum environment is required.

• Experience with no-code testing platforms is an advantage.

Licence no: 12C6060

Responsibilities

• Design and develop application and technical architecture components, ensuring high performance, responsiveness, and scalability.

• Create and maintain technical documentation.

• Collaborate with cross-functional teams to define, design, and ship new features.

• Ensure the best possible performance, quality, and responsiveness of applications.

• Identify and correct bottlenecks and fix bugs.

• Help maintain code quality, organization, and automatization.

• Stay up-to-date with emerging technologies and trends.

• Assist in the preparation and production of releases of software components.

• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.

• Manage a small team of developers, providing leadership, guidance, and mentorship.

• Lead the team in coding, unit testing, and code reviews, ensuring adherence to best practices.

• Provide support for System Integration Testing (SIT) and User Acceptance Testing (UAT).

• Collaborate with project managers and stakeholders to understand and refine requirements.

• Work closely with business analysts and end-users to ensure technical compatibility and user satisfaction.

• Develop and maintain technical documentation, including specifications, system design documents, and testing documentation.

• Ensure compliance with company standards and policies, including security standards and development methodologies

• Perform the detailed design of application and technical architecture components.

• Develop common test data.

• Configure, build, and test the application or technical architecture components.

• Collaborate with other developers, designers, and architects to ensure configurations meet requirements and performance goals.

• Adhere to security coding practices to mitigate common vulnerabilities.

• Participate in code reviews and notify the technical architect and project manager of any issues.

• Assist in transitioning application components to testers.

• Address defects and performance issues identified during testing.

• Document the application for maintenance purposes.

Requirements

• Bachelor’s degree in Computer Science, IT, or related field.

• More than 4 years of working experience in the following top 3 core skills:

1. AS400 RPG & COBOL

2. Knowledge in Remittance Application

3. ALBON and SQL, DB2

Skills which are good to have / optional:

1. Knowledge or experience working on AS400 Technologies

2. Knowledge or experience working on SWIFT and Local RTGS Application

Licence no: 12C6060

Responsibilities

• Design, configure, deploy, and maintain Wintel and Linux server environments.

• Conduct server hardening for both Windows and Linux systems.

• Lead and collaborate with the teams to implement and oversee server hardware, virtualization technologies, and storage solutions to ensure availability and scalability.

• Lead virtualisation initiatives using industry-standard platforms such as VMware vSphere, Hyper-V, or KVM.

• Optimise virtualisation environments for efficiency, performance, and resource utilization.

• Design and manage Storage Area Networks (SAN/NAS) and backup solution, ensuring data availability, integrity, and optimal performance.

• Implement and administer storage solutions, including storage provisioning, zoning, and troubleshooting.

• Implement security best practices for infrastructure components and virtualized environments.

• Ensure compliance with industry standards and regulations related to infrastructure and data storage.

• Manage and remediate the VA and PT findings and GITSIR

• Develop and maintain scripts and automation tools to optimize IT infrastructure.

• Monitor system performance, troubleshoot, and resolve issues related to the IT infrastructure.

• Design and deploy functional networks (LAN, WLAN, WAN).

• Familiar with network and backup devices (switches, routers, etc.)

• Maintain complete technical documentation.

Requirements

• Bachelor’s degree in computer science/ information systems/ information technology or related field.

• Minimum of 5 years of experience in IT infrastructure engineering with a focus on Windows Server and/or Linux Server administration.

• Proven experience in designing on-prem data center architectures.

• Proficiency in configuring, managing, and troubleshooting Windows Servers and/or Linux environments.

• Backup Implementation Experience with Dell EMC is a plus.

Licence no: 12C6060

Responsibilities

• The System Application Lead is responsible for overseeing the design, implementation, and support of critical business applications.

• This role ensures the seamless operation of enterprise systems, manages a team of application specialists, and collaborates closely with business units and IT teams to ensure that system applications align with business goals.

Requirements

• Degree / Diploma in Computer Engineering or related discipline

• At least 4-5 years of service delivery experiences

• Mandatory skillset:

1. Communication Skill

2. Troubleshooting and Analysis Skill

3. Manage a team of > 5 people before

Licence no: 12C6060

Responsibilities

• Drive the design and architecture of satellite ground control and antenna management software systems.

• Lead software team in implementing design, testing, verification, and validation of all software components.

• Implementation of cybersecurity measures for software applications

• Generate and maintain software development documentation.

• Plan and provide necessary software maintenance, training, and consultancy to users on the deployed software.

• Continuously develop new skills & techniques in software technologies to improve and reduce software development time and effort.

• Participate in the definition and development of future products.

• Collaborate with various stakeholders including customers, and engineering teams across organizations

• Able to challenge the status quo, think different, thrive in ambiguity, care for team members and being ever curious.

Requirement

s• Knowledge in Computer Engineering or related field.

• At least 8 years’ experience in mission critical system software development.

• Proficient in developing full stack applications, preferably with C#, JS.

• Experience with database, API design, network architecture, message broker, and cloud technologies.

• Experience with core engineering infrastructure tools such as GIT servers, CI/CD pipelines, Container Technologies.

• Familiar with agile software development lifecycles.

• Good understanding of hardware.

Licence no:12C6060

Responsibilities

• Oversee the delivery of IT services, ensuring they meet established SLAs and service quality standards.

• Handle escalations and major incidents, ensuring timely resolution and effective communication with stakeholders. Investigate and escalate lapses or complaints relating to the Service Desk Engineers to the team.

• Leads the team to perform service recovery in the event of issues.

• Manage daily manpower resourcing by overseeing both the Service Desk team and a pool of buffer Service Desk engineers to cover those on leave.

• Mentor, provide guidance and support to the Service Desk team.

• Lead and develop the service desk team, including hiring, training, and performance evaluations.

• Ensure the team knows how to use the provided ESM tool (e.g., ServiceNow) effectively for ticket management and service delivery.

• Ensure the entire team is familiar with and kept up-to-date on the service desk processes and workflow.

• Identify and implement improvements along with updating of documentation for service desk processes and procedures.

• Foster a customer-centric culture within the team, emphasising excellent customer service.

• Attends regular meeting (weekly and monthly) with the Team and prepare weekly and monthly reports.

• Suggest and implement service improvement plans to enhance service delivery and employee satisfaction.

• Provide suggestions to the team on what to update in the IT Service Desk playbook, ensuring it is comprehensive and current.

• Stay relevant with industry trends and best practices, integrating them into the service delivery strategy.

• Adhere to ITIL processes and frameworks, ensuring best practices in IT service management.

Requirements

• Degree in Computer Science, Information Technology, or a related field.

• Prior experience in a service delivery or IT management role within a corporate environment.

• Strong background in managing and leading IT Service Desk operations and teams for at least 3 years.

• Strong understanding of end user computing devices, M365 applications, network, endpoint protection and Video Conferencing/ AV solutions will be an advantage

• Proficiency in using ESM tools such as ServiceNow.

• Excellent leadership, team and stakeholder management skills.

• ITIL 4 Foundation Certification

• ITIL 4 Intermediate / Expert preferred

• Project Management Professional (PMP) or similar will be an added advantage.

Licence no: 12C6060

Responsibilities

• Responsible for raising the overall test quality and test maturity of the system.

• Execute software product testing.

• Defining, refining and standardising QA framework (testing processes and tools) that facilitate continuous testing.

• Prepare and Review the UAT Plan for the projects

• Plan UAT sessions and drive SIT and UAT testing to ensure user acceptance

• Provide SIT and UAT defect reports and monitoring

• Modularise test scripts for reusability and maintainability.

Requirements

• Degree in Computer Science or Engineering or equivalent work experience

• Minimum 3 years of working experience in QA with at least 2 years of experience in QA Automation and manual testing.

• QA Testing in an Agile Scrum environment is required.

• Experience with no-code testing platforms is an advantage.

Licence no: 12C6060

Responsibilities

• Performing analyses on Computer Infrastructure System efficiency (CIS) and integration.

• Reporting to management on Computer Infrastructure System development, implementation, and progress.

• Collaborating with development teams and departments, as well as incorporating user feedback.

• Managing support teams and evaluating performance metrics.

• Ensuring that products and services are delivered on time and within budget.

• Managing software and hardware installations and upgrades.

• Maintaining computer network infrastructure and ensuring network security.

• Hiring and training new IT Support staff.

• Manage team to meet all SLAs and deliverables according to contractual agreement / project plan

• Continuous improvement towards the effectiveness involving planning, organizing and efficiently handling of activities and eliminating unnecessary activities/cost whilst addressing problems and making timely practical decisions.

• Achieve goals through effective planning, management and coordination, promoting innovation and team work.

• Review, refine & improve support framework regularly to ensure the sustainability of service delivery framework, process as in able to demonstrate adequate service quality and control adhering to Quality of

• Delivery Output and streamline the administrative aspect of process management

• Team Management (Attrition, Administrative, Leadership, Support).

• Lead Continual Service Improvement. Identify weaknesses during Service Reviews, Process Evaluations,

• Compliance Reviews or customer survey completed during reporting period and formulate improvement plans.

• To work with Technical Director and Sales/Pre-sales and generate variation orders / new businesses.

• Oversee Capacity planning to cater future growth for backend infrastructure

• Develop, implement, and maintain policies, procedures, and associated training plans for resource administration and appropriate use.

• Manage and establish priorities for maintenance, design, development and analysis of entire infrastructure

• systems inclusive of computer, LANs, WANs, Internet, wireless, Server and security implementations.

• Provides “ownership” of problem thru final resolution.

• Negotiate with vendors, outsourcers, and contractors to secure products and services.

Requirements

• Diploma/Degree in Information Technology/Computer Science or equivalent.

• A master's degree in technology management or business management would be advantageous.

• Possess strong leadership, communication and interpersonal skills and have experience working in large enterprise operational environments

• Extensive experience in technical management, preferably in backend infrastructure (Server, Network, Cloud Technology)

• Advanced knowledge of CIS innovation and integration.

• Experience in handling Subject Matter Experts is a plus.

• Ability to manage IT support teams, as well as hire and train new IT staff.

• Extensive experience in collaborating with CIS development teams and users.

• Ability to diagnose faults, oversee CIS user-testing, and implement required changes.

• Ensuring optimal hardware and software functionality, as well as network security.

• Ability to keep up with CIS advancements.

• Good experience in difficult customer management

• ITIL Foundation certified or equivalent work experience, ITSM Knowledge will be an advantage

• Self-motivated, customer oriented and a team player.

• Experience in handling multiple operations domains will be an advantage (e.g. covering the various operations/services - Service Desk, Desktop, Server, Network, DC, Security)

• Ability to learn in a fast-paced environment, multi-task, perform under pressure.

• Experience supporting Singapore government agencies with security clearance and Large Commercial

• Enterprises as well as Regional/Global Support environment.

Desired Skillset

• ITIL V4 Certified

• Project Management Professional (PMP) is a plus

• Cloud Certifications is a plus

Licence no: 12C6060

Responsibilities

• Lead or support the Recruiting workstream on a Workday implementation project.

• Work with client to support the new requirements for Recruiting.

• Creating and Updating Workday configurations based on requirement changes

• Provide support for Legal and regulatory reports in Workday

• Manage small on and off-shore functional teams

• Identify strategies, risks, and options, recommend approaches and mitigations to meet client/functional requirements

• Architect Workday Recruiting solutions to ensure that all work streams are cohesive and cross functional impacts are considered and mitigated

• Advise clients on industry standards and leading practices.

• Demonstrate design options through the use of prototyping.

• Provide the Project Manager with status updates and keep them apprised of overall project status.

• Demonstrate strong client and stakeholder management to achieve project objectives

Requirements

• Bachelor's degree or equivalent

• Existing and up to date Workday Partner Certification

• Minimum of 3 cycles of Workday Recruiting module implementation (MUST)

• Experience in leading Workday implementation for more than 2 Functional modules

• Workday certification in Recruiting module. (MUST)

Licence no: 12C6060

Responsibilities

• Responsible for acting as an enabler for the effective functioning of a software development team using Agile methodologies.

• Day-to-day activities will include coaching and mentoring a Functional Team(s), removing barriers to successful implementation, and facilitating hybrid agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives.

• Co-Create billing process for Salesforce Education Cloud with the clients and internal Salesforce development team

• Implement innovative strategies to improve the efficiency and effectiveness of the billing process

• Collaborate with cross-functional teams to identify and implement process improvements

• Provide training and support to team members on billing process best practices

• Stay updated with industry trends and best practices in billing process management

• Implement billing processes across the implementation life cycle, design, build, test and deployment.

Requirements

• Degree in Computer Studies or related

• At least 3-4 years of relevant experiences

• Expert proficiency in Education Billing Process is required.

• Advanced proficiency in Accounts Receivable Collection, and Accounting Journal Entries, as well as Agile Project Management, are recommended.

Licence no: 12C6060

Responsibilities

• Assist the SI Manager to plan out and manage the integration activities and schedule

• Lead a team of engineers to perform system integration meeting, verification and interface testing

• Support the integration core team in tender submission and technical proposal

• Documentation including test plans, procedures, reports etc

• Propose and implement technical solution to resolve integration problem or system engineering issue

• Perform analysis and troubleshooting of interface problem or system engineering issue

• In charge of proper installation of equipment onto platform, incl.

• Generation of Installation Control Document and Cable Running Sheet

• Monitoring and reporting of progress of work

• Maintaining of interface problem and system engineering issue

• Propose and implement technical solution to resolve problem

• Able to understand mechanical and electrical wiring diagram with some basic understanding of cable termination

• Able to understand system network connectivity diagram with basic understanding of switches and routers

Requirements

• Degree in Engineering / Computing / Communication

• Minimum 3 years related experience in the similar field (Defence Domain) will be added advantage

• Experience in project coordination and people management

• Proficient in MS Office, MS Project, MS Visio

• Strong in presentation skills with good networking & interpersonal skillsets

• Able to work independently within a tight schedule and dynamic environment

• Knowledge in Project Management & System Engineering will be an added advantage

Licence no: 12C6060

Responsibilities

• Designing and implementing effective SAP CPI / BTP integration Suite solutions for the project.

• Analyze client requirements to craft customized SAP CPI / BTP integration Suite solutions.

• Develop comprehensive solution architectures and technical designs specific to SAP CPI / BTP integration Suite projects.

• Provide expert technical guidance and support to project teams throughout the implementation lifecycle.

• Conduct rigorous system testing and troubleshooting to optimize the performance of SAP CPI / BTP integration Suite solutions.

Requirements

• Degree in Computer Programming or related discipline

• At least 4-5 years of relevant working experiences

• Advanced proficiency in SAP Cloud Platform Integration (CPI) and SAP Development.

• Should have expertise on implementing SFTP integration scenarios.

• Need to have expertise in troubleshooting technical issues.

Licence no: 12C6060

Responsibilities

• Design, setup, and optimize SAP PI integration solutions in accordance with best practices and business requirements

• Configure and/or customize SAP PO system including integration flows, adapters, and communication channels

• Collaborate with functional and technical teams to translate business, technical, security requirements into technical specifications

• Provide guidance, advice, and approach in the deployment of new integrations and the migrations of existing integration solutions to the new SAP PI system

• Monitor, troubleshoot, and resolve integration issues in a timely & effective manner

• Ensure that all integration matters are delivered on time, within scope and meeting the requirements

• Conduct performance tuning and optimization of integration processes to improve efficiency and reliability/stability.

• Develop and maintain documentation for system configuration, mapping, and processes.

• Facilitate workshops and meetings with relevant parties effectively

Requirements

• Degree in Computer Programming or related discipline

• Proven experiences of more than 10 years in complex integration projects

• Strong understanding of integration patterns such as messaging (routing, transformation, construction, etc.) and integration technologies (SOAP, REST, API, etc.)

• Proven experiences in driving and facilitating design workshops with various key stakeholders

• Knowledgeable in security aspects of integration solutions - knowledgeable in SAP modules (e.g., FI, Cost accounting, Customer Engagement, ISU) and their integration points

• SAP certification in PI is highly desirable

Licence no: 12C6060

Responsibilities

• Design, configure, deploy, and maintain Wintel and Linux server environments.

• Conduct server hardening for both Windows and Linux systems.

• Lead and collaborate with the teams to implement and oversee server hardware, virtualization technologies, and storage solutions to ensure availability and scalability.

• Lead virtualisation initiatives using industry-standard platforms such as VMware vSphere, Hyper-V, or KVM.

• Optimise virtualisation environments for efficiency, performance, and resource utilization.

• Design and manage Storage Area Networks (SAN/NAS) and backup solution, ensuring data availability, integrity, and optimal performance.

• Implement and administer storage solutions, including storage provisioning, zoning, and troubleshooting.

• Implement security best practices for infrastructure components and virtualized environments.

• Ensure compliance with industry standards and regulations related to infrastructure and data storage.

• Manage and remediate the VA and PT findings and GITSIR

• Develop and maintain scripts and automation tools to optimize IT infrastructure.

• Monitor system performance, troubleshoot, and resolve issues related to the IT infrastructure.

• Design and deploy functional networks (LAN, WLAN, WAN).

• Familiar with network and backup devices (switches, routers, etc.)

• Maintain complete technical documentation.

Requirements

• Bachelor’s degree in computer science/ information systems/ information technology or related field.

• Minimum of 5 years of experience in IT infrastructure engineering with a focus on Windows Server and/or Linux Server administration.

• Proven experience in designing on-prem data center architectures.

• Proficiency in configuring, managing, and troubleshooting Windows Servers and/or Linux environments.

• Backup Implementation Experience with Dell EMC is a plus.

Licence no: 12C6060

Responsibilities

• Lead and facilitate workshops with up to 20 client stakeholders to gather requirements, present solutions, and drive project objectives.

• Design and configure Salesforce Partner Community Portal to meet client requirements, ensuring the portal is user-friendly and aligned with best practices.

• Work closely with internal teams (e.g., development, project management) and external partners to ensure effective implementation and integration of the portal.

• Develop comprehensive business requirements documents, process flows, and functional specifications. Analyze and translate business needs into actionable configurations.

• Serve as the main point of contact between clients and internal teams, ensuring clear and consistent communication throughout the project lifecycle.

• Continuous Improvement: Identify opportunities for improvement in the partner portal and contribute to the development of best practices and innovative solutions.

Requirements

• Bachelor’s degree in Business Administration, Information Technology, or a related field. Relevant Salesforce certifications are a plus.

• At least 2-4 years of relevant experiences

• Proven experience as a Business Analyst with a focus on Salesforce Partner Community Portal design and configuration

• Past knowledge of Telco Order Management processes and familiarity with CloudSense is advantageous.

• Good sense of UI/UX design with the ability to create an effective and engaging user experience

Licence no: 12C6060

Responsibilities

• Contribute to all stages of software development lifecycle.

• Identify and resolve any technical issues arising during operations.

• Design, implement and maintain Java-based applications that can be high-volume and low-latency.

• Analyze user requirements to define business objectives and envisioning system features and functionality.

• Define application objectives, functionality and ensure application designs conform with business goals.

• Design, develop and maintain scalable and testable code.

• Conducting software analysis, programming, testing, and debugging.

• Manage both backend and frontend application development.

• Develop documentation to help business users.

• Prepare and produce releases of software components.

• Support continuous improvement for applications, investigating alternatives and technologies, and presenting for architectural review.

• Practicing Agile/Scrum methodology to plan and deliver work projects

• Participate in code reviews to ensure code quality and adherence to best practices.

• Identify and troubleshoot performance and reliability issues in the backend systems.

• Collaborate with multiple teams, to analyze problem areas, resolve and deliver high-quality software solutions.

Requirements

• Degree in Computer Programming or related

• More than 6 years of relevant experiences

• Required Technical Skills:

• Proficiency in Java/J2EE, Spring, Struts, Hibernate/JPA, Angular development.

• Familiarity with different design, architectural patterns and skill for writing reusable Java libraries.

• Experience in working with web application frameworks like Spring, Spring Boot etc.

• Understanding of the concepts of MVC (Model-View-Controller) Pattern, JDBC (Java Database Connectivity), Hibernate and RESTful web services.

• Relevant Knowledge of Java GUI frameworks like Java Server pages (JSP) and servlets, Angular typescripts, HTML, JavaScript, CSS, JQuery according to project requirements.

• Deep understanding of software engineering concepts and processes

• Applied experience in using MS SQL Databases.

• Hands-on experience in configuring Web Servers and Application Servers.

• Knowledge in using embedded reporting tools like Jasper, BIRT etc.

• In-depth knowledge of code versioning tools, for instance, Git.

• Understanding of building tools like Ant, Maven etc.

Licence No: 12C6060

Responsibilities

• As Service Delivery Operations Lead, you will be responsible for overseeing the day-to-day operations of the service delivery team.

• Your day-to-day activities will involve managing the team's performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction.

• You should have advanced proficiency in Service Delivery and other skills such as Business Operation Management, Operational Excellence, and Delivery Excellence with advanced proficiency in each.

• Oversee the day-to-day operations of the service delivery team Ensure timely delivery of services and maintain high levels of customer satisfaction.

• Manage the team's performance and provide guidance and support as needed Collaborate with other teams to ensure seamless integration of service delivery solutions.

Requirements

• Bachelor Degree in Computing or related

• Requires a 3 - 5 years of experience and track record in managing large scale IT related projects.

• Good Communication Skill

• Good Troubleshooting and Analysis Skill

• Experience in managing a team of more than 5 people.

Licence No: 12C6060

Responsibilities

• Design and develop responsive and user-friendly web applications using ASP.NET MVC, ASP.NET Core, C#, and other .NET technologies.

• Implement front-end components and user interfaces using HTML5, CSS3, JavaScript, and modern JavaScript frameworks/libraries (e.g., React, Angular, Vue.js).

• Develop and integrate RESTful APIs and web services to enable seamless communication between front-end and back-end systems.

• Database Design and Development:

• Design and implement database schemas, tables, and stored procedures using SQL Server or other relational database management systems (RDBMS).

• Optimize database performance and efficiency through indexing, query optimization, and database normalization techniques.

• Quality Assurance and Testing:

• Write unit tests, integration tests, and automated test scripts to ensure the reliability, stability, and functionality of web applications.

• Conduct code reviews and collaborate with QA engineers to identify and resolve software defects and performance issues.

• Deploy web applications to production servers and configure deployment pipelines using continuous integration and deployment (CI/CD) tools (e.g., Azure DevOps, Jenkins).

• Monitor application performance and troubleshoot issues in production environments, ensuring maximum uptime and reliability.

• Document technical specifications, design decisions, and best practices for future reference and

• Collaborate with product managers, designers, and other stakeholders to translate business requirements into technical solutions.

Requirements

• Bachelor's degree in Computer Science, Engineering, or related field.

• Proven experience (5-7 years) as a Full Stack Developer, with expertise in .NET technologies.

• Strong proficiency in ASP.NET MVC, ASP.NET Core, C#, and related .NET frameworks.

• Experience with front-end technologies such as HTML5, CSS3, JavaScript, and modern JavaScript frameworks/libraries (e.g., React, Angular, Vue.js).

• Solid understanding of web development principles, design patterns, and best practices.

• Experience with SQL Server or other RDBMS, including database design, optimization, and querying

• Candidate will team lead experience will be considered for the Team Lead role

Licence No: 12C6060

Responsibilities

System Administration:

• Maintain Red Hat Linux operating system servers.

• Monitor system performance and ensure high availability of infrastructure.

• Perform regular system upgrades and patches to maintain system security and performance.

• Manage user accounts, permissions, and access controls.

Troubleshooting and Support:

• Diagnose and resolve hardware and software issues on Unix systems.

• Provide second and third-level support for Unix-related incidents and problems.

• Collaborate with other IT teams to resolve complex technical issues.

• Maintain detailed documentation of incidents, changes, and solutions.

Performance Tuning and Optimization:

• Analyze system performance data and identify areas for improvement.

• Optimize system configurations to enhance performance and resource utilization.

Project Participation:

• Contribute to IT projects involving Unix systems, including new implementations or upgrades.

• Work with Release Manager to define project scope, timelines, and deliverables.

Documentation and Reporting:

• Maintain documentation of Unix systems, configurations, and procedures.

• Generate regular reports on system performance, security, and capacity planning.

• Support Team Lead in preparing Root Cause Analysis report for high severity incidents.

• Escalate to vendor when necessary for incident resolution.

Requirements

• Diploma / Degree in Computer Science, Computer Engineering or related discipline.

• At least 5 years of experience in Linux/Unix Desktop Management.

• Experience in MySQL and NGINX Operations .

Licence No: 12C6060

Responsibilities

• Lead the planning, execution, and delivery of ServiceNow projects from initiation to completion, ensuring on-time and within-budget delivery

• Serve as the primary point of contact for clients, understanding their needs, managing expectations, and ensuring satisfaction throughout the project lifecycle.

• Collaborate with clients and internal stakeholders to design innovative and effective ServiceNow solutions that address business challenges and drive value.

• Ensure that delivered solutions meet quality standards, adhere to best practices, and align with ServiceNow platform capabilities.

• Identify and mitigate project risks, proactively addressing issues to prevent delays or escalations.

• Drive continuous improvement initiatives to enhance service delivery processes, methodologies, and tools.

Requirements

• Bachelor’s degree in Computer Science, Software Engineering or equivalent

• Minimum 8 years of experience in Servicenow Implementation and Delivery

• Experience in Account Delivery Management and Business Operation Management

Licence No: 12C6060

Responsibilities

• Propose a service quality plan which will detail the quality assurance measures, the method of accountability, the performance indicators, quality management oversight, contractual requirements, timeline, and ways to evaluate the effectiveness of the plan to the Authority for endorsement before the commencement date of the Contract.

• Inculcate service quality mindset amongst the CSOs; nurture a service culture.

• Incorporate the survey script and conduct customer satisfaction survey for each call CSO received for customer service satisfaction audit purposes.

• Review the survey results of the customer satisfaction survey and implement improvement measures/plans.

• Coach CSOs on the service quality standards (e.g.1-to-1 training).

• Conduct monthly or ad-hoc internal audits each month to ensure continual demonstration of the satisfactory service quality by the CSOs, including adherence to the Public Service’s No Wrong Door policy, First Responder Protocol, the Authority’s Service Standards and KPI Standards

• Perform transaction monitoring audits in accordance with the Authority’s agreed Marking Guidelines.

• Highlight and coach/arrange coaching the identified outliers on the respective non-compliance.

• To prepare and broadcast innovative quality initiatives like infographics.

• Execute investigations and provided findings as well as corrective actions in the event non-conformities are identified.

• Work with CCM, Trainer and Team Leaders on quality initiatives and facilitate reward programs.

• Perform Post Call Survey Validation and call out to lowly rated surveys to understand reason for failure.

• Validate Compliments and compile types of errors, service lapses/complaints and submit via Feedback Tracker to client weekly.

• Analyzes the raw data and identifies areas that require attention such as high occurrence of the same error and reoccurrence of error by same CSO.

• Highlight any concerns to CCM, Trainer and Team Leaders for discussion after coaching sessions.

• Providing inputs and ensuring that the required QA reports are completed in a timely manner for provision to client

• To cover Trainer’s job duties during Trainer’s absence.

Requirements

• A recognized diploma or its equivalent

• At least 3 years of relevant experience

• Deep knowledge of quality assurance terminology, methods, and tools.

Licence No: 12C6060

Responsibilities

• Oversees the functional aspects of SAP implementation projects.

• Coordinating with stakeholders to gather requirements, designing SAP solutions, leading functional teams, ensuring alignment with business goals, and providing guidance on best practices.

• Should have deep knowledge of SAP modules and processes, excellent communication skills, and the ability to manage complex projects.

Requirements

• Bachelor's degree in computer science, information technology, or a related field

• At least 5-7 years of experience in SAP implementation projects, with a focus on functional roles.

• SAP Expertise: Deep understanding of SAP modules such as FI/CO, SD, MM, or others depending on the specific project requirements.

• Leadership: Proven experience leading functional teams, providing guidance, and ensuring project success.

• Project Management: Ability to manage complex projects, including planning, resource allocation, and risk management.

• Communication: Strong communication skills to collaborate with stakeholders, understand business requirements, and explain technical concepts to non-technical audiences.

• Problem-Solving: Effective problem-solving skills to address issues that arise during implementation and ensure project milestones are met.

• Analytical Skills: Ability to analyze business processes, identify areas for improvement, and design SAP solutions to meet business needs.

• Adaptability: Flexibility to adapt to changing project requirements, priorities, and technologies.

• Certifications: Optional, but certifications such as SAP Certified Application Associate or Professional can be advantageous.

• Hands-on experience in SAP S4 HANA and public healthcare industry.

Licence No: 12C6060

Responsibilities

• Lead a group of Software Engineer

• Execute full software development lifecycle

• Develop existing programs by analyzing and identifying areas for modification

• Deploy programs and evaluate feedback

• Comply with project plans

• Maintain and improve existing codebases and peer review code changes

• Investigate and use new technologies where relevant

• Carry out routine maintenance work

• Exceed customer expectations by providing outstanding customer service

• Proactively update customers and ensure they are satisfied with our support service

• Continually update technical knowledge and skills by attending in-house and external courses, reading manuals and accessing new applications

• Work closely with team members and Solution Architect

• Troubleshoot, debug and upgrade existing systems

• Maintain systems by monitoring and correcting software defects

• Improve system quality by identifying issues and common patterns, and developing standard operating procedures

• Enhance applications by identifying opportunities for improvement, making recommendations and designing and implementing systems

• Support Pre-sales and tender proposal.

Requirements

• Degree in Software Engineering or related

• At least 5 -8 years of relevant experiences

• Ability to manage and grow existing customer relationships by delivering high-quality support

• Commitment to providing the best experience possible for customers

• Experience in mission critical system is advantageous

• Technical expertise in the following areas is preferred:

• Ability to develop software in programming languages such as Java, C++

• Experience in various operating systems such as Windows, Linux

• Familiarity in databases such as MS SQL etc.

• Knowledge of algorithms and data structures

Licence No: 12C6060