Total 11 job vacancies by Journeys Pte Ltd

General Job Description

The Consultant reports to the Head of Enterprise as well as the Innovation Team to identify business

opportunities in the marketplace, conceptualise solutions and bring it to the market.

At the same time, his/ her primary responsibilities lie in sales and account management to ensure revenue

target achievement.

Responsibilities

x Sales and Marketing

9 To achieve and co-deliver the revenue target of S$300,000 in 2024/25. Target will be

pro-rated for 2024.

9 Perform all sales activities to both new and existing clientele

9 arrange appointments with teachers, Head of Departments, HR Managers, which may

include pre-arranged appointments or regular 'cold' calling

9 make presentations to prospective clients in the education and training sector

9 build and maintain positive working relationships with clients

9 manage budgets for trainer, course materials, transport, miscellaneous

9 keep detailed records of all contacts

9 reach, and if possible, exceed, annual sales targets

9 win new customers, as well as developing long-term relationships with existing ones

9 plan work schedules and weekly and monthly timetables with the sales team and discuss

future targets with the sales director

9 regularly attend company meetings, trainings and briefings

9 keep up to date with the latest training programmes in the market, and interpret, present

and discuss this intelligence during schedule meetings

9 analyse sales data to improve results and make sure resources are effectively allocated

9 monitor competitor activity and competitors' products

9 keep up to date with new developments in policies and industry landscape, anticipate

potential negative and positive impacts on the business and adapt strategy accordingly

x Project Management

9 plan, execute and project-manage training programmes effectively

9 coordinate with programme directors/managers for manpower, logistical as well as

administrative needs for all programmes represented

9 communicate expectation of clients to programme directors/manager and trainers

9 assist clients with administrative support for project delivery

9 conduct post programme/event reviews

x Reporting and Recommendations

9 Meet with the Head of Enterprise at least once per month for updates and reporting

x Brand Development (STEM Education)

9 Provide market feedback to company leadership regarding competitive offerings and

prospect needs, generating product development ideas.

9 Source new business opportunities.

9 Evaluate new products, solutions, and business development opportunities.

9 Take ownership of brand development activities.

9 Plan and coordinate the implementation of new products/solutions, business plans, and

market penetration strategies.

9 Create innovative new products/programs to differentiate the group from competitors.

9 Work with the Head of Enterprise to create and implement strategic sales and marketing

plans that achieve business objectives.

9 Monitor competitors’ products and relevant sales and marketing data.

9 Use available data to forecast sales and set appropriate performance goals.

9 Conduct market research and analyze results to align brand strategy for maximum

success.

9 Represent the business at major industry events, conferences, trade shows, and

expositions.

9 Maximize company profits and avoid market stagnation.

x Reporting and Recommendations

9 Meet with the Head of Enterprise at least once per month for updates and reporting

Key Performance Indicators

x Sales and Marketing

9 Achievement of annual allocated sales target

9 Management of project profitability and gross profit margins at >60% for all projects

x Project Management

9 Ensure the organization of logistics, trainers, training materials and briefing for all

projects

9 Ensure timely response to client requests and client satisfaction

9 Ensure the administration of client feedback and students surveys for project closure

9 Recommend service recovery actions and intervention measures if necessary

About the Role:
We are seeking a dedicated and experienced Visitor Relations Executive (VRE) to oversee the smooth operations of the Information Counter, SSG, and coordinate event-related activities at a allery. The VRE will be responsible for supervising a team of Senior Visitor Relations Officers (SVROs), Visitor Relations Officers (VROs), Gallery Management Officers (GMOs), and Event Management Officers (EMOs), ensuring all duties are efficiently carried out. Additionally, the VRE will conduct gallery tours when required and be the primary liaison for the Board on all tasks related to visitor relations.

Key Responsibilities:

● Supervise and manage a team of SVROs and VROs to ensure smooth daily operations at the Information Counter and SSG.

● Track daily attendance of the Visitor Management Staff (VMS).

● Prepare and submit monthly visitorship statistics, QSM, and other reports.

● Conduct regular checks on signage and visitor facilities, submitting monthly reports on findings.

● Respond to general email enquiries related to visitors’ information and activities.

● Schedule and manage filming and photoshoot requests.

● Monitor and implement visitors’ feedback and put forward recommendations for improvement.

● Coordinate event logistics, including setup and teardown, site recces, and execute flagship events as needed.

● Draft public notices for the Board's approval for digital signage.

● Oversee valuable lost and found items, ensuring they are securely handled and reported.

● Participate in fire safety training and disseminate information to staff.

● Update tour scripts and exhibit information, ensuring alignment with the Board’s approval.

Job Requirements:

● Minimum 3 years of supervisory experience in visitor relations, event management, or a related field.

● Degree in Mass Communication, Hospitality, Event Management, or a related discipline. Non-degree holders with relevant experience may be considered.

● Valid First-Aid and AED certification.

● Ability to work weekends and after office hours when required.

● Strong communication and leadership skills with attention to detail.

Contract Details:

● Job Commencement Date: 1st January 2025.

● This is a contract-based position.

● The contract terms, including salary and benefits, will be discussed during the interview process.

Additional Information:

● The VRE will report directly to the Board and will be considered part of the Board's Events and Visits team.

● Off-hours can be claimed for weekend or after-hours work, unless otherwise agreed upon by the Board.

PLEASE DO NOT CALL THE HOTLINE FOR APPLICATIONS.

Interested candidates must submit a resume and cover letter to be considered for an interview.

About the Role:
We are seeking a proactive and detail-oriented Gallery Management Officer (GMO) to ensure smooth operations and maintenance of the exhibits at the SSG. The GMO will manage the gallery's daily activities, troubleshoot any defects, coordinate events, and ensure a seamless experience for all visitors. This role is essential in maintaining the quality and safety of the gallery spaces.

Key Responsibilities:

● Supervise maintenance contractors and ensure all maintenance services are properly executed.

● Troubleshoot general defects in the Gallery and Boardroom, ensuring all issues are resolved promptly.

● Conduct daily inspections and submit reports on any defects, safety hazards, or other concerns in the gallery.

● Manage the visit and meeting schedule for the Boardroom and Screening Room.

● Prepare and set up logistics for programmes, events, and activities.

● Conduct weekly checks and maintain housekeeping for all store areas.

● Liaise with exhibitors and event organisers on layout plans, set-up schedules, and PTW submissions.

● Conduct pre- and post-handover inspections with exhibitors and event organisers.

● Implement or update safety checklists for all gallery activities.

● Maintain and update the Safety Operation Procedures for the gallery.

● Set up function rooms for meetings and visits, including name tents, beverages, and writing materials.

● Assist in all special and high-level visits.

● Collate and archive VVIP visit photos onto the Board’s hard disk.

● Conduct hourly site inspections to ensure visitor safety and assist with crowd control when needed.

● Handle enquiries related to gallery tours and activities.

● Schedule stand-in duties to manage the gallery entrance when required.

Job Requirements:

● Minimum of 1 year of experience in gallery management or a related field.

● Diploma qualification in Engineering, Facilities, or Event Management.

● Obtain First-Aid and AED certification within two months from the start of deployment.

● Strong organisational skills and the ability to handle multiple responsibilities efficiently.

Contract Details:

● Job Commencement Date: 1st January 2025.

● This is a contract-based position.

● The contract terms, including salary and benefits, will be discussed during the interview process.

Additional Information:

● The GMO will work closely with the Visitor Relations team and report to the relevant department.

● This role may require working on weekends or outside normal office hours as needed.

Remuneration Package:

● From $2500 per month

PLEASE DO NOT CALL THE HOTLINE FOR APPLICATIONS.

Interested candidates must submit a resume and cover letter to be considered for an interview.

About the Role:
We are looking for a Senior Visitor Relations Officer (SVRO) to lead and manage a team of Visitor Relations Officers (VROs) at a Gallery. The SVRO will oversee daily operations at the Information Counter, support public and school programmes, and ensure smooth coordination of visitor services. In addition, the SVRO will serve as a docent when required and maintain safety standards and administrative procedures.

Key Responsibilities:

● Plan and schedule monthly rosters for VROs and Gallery Management Officers (GMOs).

● Conduct daily safety briefings for VROs.

● Oversee the opening and closing of the Information Counter and SSG daily, including key management.

● Disseminate updated exhibit and tour information to VROs.

● Conduct monthly stock-taking for meeting rooms, the Information Counter, and First-Aid Kits; submit monthly reports to the Visitor Relations Executive (VRE).

● Provide first-aid assistance to public visitors.

● Deploy VROs for various duties (e.g., safe distancing, temperature screening, logistics setup, etc.) as needed.

● Train VROs in Information Counter duties and guided tours.

● Manage and issue collaterals (e.g., T-shirts, face masks, name tags) to incoming VROs, and collect them from outgoing staff.

● Record and safekeep general lost and found items; hand over valuable items to the VRE.

● Coordinate and schedule public tours and school programmes bookings.

● Perform general administrative duties, including managing audio guides, brochures, guest book signing logistics, and VIP visit arrangements.

● Inspect indiscriminate bicycle parking at the venue and coordinate with Facilities to dispose of unclaimed bicycles after one month.

● Conduct site recce for indoor rooms and assign VROs to manage pre- and post-event handovers.

Job Requirements:

● Minimum of 3 years of experience in relevant industries such as customer service, hospitality, or tourism.

● Diploma qualification in any discipline.

● Valid First-Aid and AED certification.

● Ability to pass the assessment prescribed by the Board for conducting tours within 6 weeks from the start of deployment.

Contract Details:

● Job Commencement Date: 1st January 2025.

● This is a contract-based position.

● The contract terms, including salary and benefits, will be discussed during the interview process.

Additional Information:

● The SVRO will report to the Visitor Relations Executive (VRE) and be part of the Events and Visits team.

● Transport claims, if any, will be reimbursed by the Contractor.

● The SVRO will be required to work weekends and after office hours when needed.

Remuneration Package:

● From $2750 per month

PLEASE DO NOT CALL THE HOTLINE FOR APPLICATIONS.

Interested candidates must submit a resume and cover letter to be considered for an interview.

About the Role:
We are looking for enthusiastic and dedicated Visitor Relations Officers (VROs) to conduct guided tours at a gallery. As a VRO, you will engage visitors by providing insightful and informative tours, ensuring their safety, and assisting with various operational tasks. If you have a passion for customer service and tour guiding, we want you to join our team!

Key Responsibilities:

● Conduct guided tours for visitors based on approved scripts (in English and Chinese).

● Manage crowds in front of the Information Counter.

● Answer questions from visitors about venue and the gallery..

● Ensure tours are conducted safely, including providing safety briefings at the start of each tour.

● Report any physical defects of the exhibits to the Gallery Management Officer (GMO).

● Conduct site recces and inspect pre- and post-event handovers for indoor rooms.

● Assist with visitor evacuation and other emergency duties when required (e.g., first-aid, crowd control).

● Monitor public activities to ensure compliance with venue’s guidelines.

● Assist the Senior Visitor Relations Officer (SVRO) at the Information Counter when needed.

● Prepare and set up function rooms for meetings and visits, including preparing beverages.

● Be deployed for various miscellaneous tasks (e.g., safe distancing, temperature screening, setting up barricades, tents, etc.) as needed.

Job Requirements:

● Minimum of 1 year of experience in tour guiding or a related field.

● Diploma qualification in any discipline.

● Obtain First-Aid and AED certification within two months from the start of deployment.

● Pass an assessment prescribed by the Board for conducting tours within 6 weeks of starting.

Contract Details:

● Job Commencement Date: 1st January 2025.

● This is a contract-based position.

● The contract terms, including salary and benefits, will be discussed during the interview process.

Additional Information:

● The VRO will report to the Senior Visitor Relations Officer (SVRO) and be part of the visitor management team.

● Tour timings are 0900hrs, 1000hrs, 1100hrs, 1300hrs, 1400hrs, 1500hrs, 1600hrs, and 1700hrs daily (except Tuesdays).

● Working on weekends or after office hours may be required.

Remuneration Package:

● From $2500 per month

PLEASE DO NOT CALL THE HOTLINE FOR APPLICATIONS.

Interested candidates must submit a resume and cover letter to be considered for an interview.

About the Role:
We are looking for a detail-oriented and capable Event Management Officer (EMO) to assist in managing events and visitor experiences at a gallery and venue. The EMO will be responsible for ensuring the smooth execution of events, conducting site recces, coordinating logistics, and managing VIP and VVIP visits. This role requires flexibility, as the EMO will be required to work on weekends or after office hours, as per event needs.

Key Responsibilities:

● Assist in the daily operations of event spaces, including conducting site recces and overseeing event setups and teardowns.

● Be present on-site during events to ensure smooth operations.

● Assist in managing VIP and VVIP visits, ensuring that all activities are executed seamlessly.

● Handle enquiries related to events and visitor experience activities.

● Conduct monthly inventory checks and manage replacement of event-related items.

● Work closely with the Board and the event team to ensure all instructions and requirements are met.

● Follow and update safety protocols for events as required.

Job Requirements:

● Minimum of 1 year of experience in event management or a related field.

● Diploma qualification in Engineering, Facilities, or Event Management.

● Obtain First-Aid and AED certification within two months from the start of deployment.

● Strong communication and organisational skills with the ability to work independently.

● Willingness to work weekends, after office hours, and as required for events.

Contract Details:

● Job Commencement Date: 1st January 2025.

● This is a contract-based position.

● The contract terms, including salary and benefits, will be discussed during the interview process.

Additional Information:

● The EMO will report directly to the Board and will be part of the Events and Visits team.

● Transport allowances can be claimed if working hours start before 7am or end after 10.30pm.

● The EMO will only be entitled to claim off-hours for work on weekends or after office hours unless otherwise agreed in writing by the Board.

Remuneration Package:

● From $2500 per month

PLEASE DO NOT CALL THE HOTLINE FOR APPLICATIONS.

Interested candidates must submit a resume and cover letter to be considered for an interview.

Instructor Training – Master Trainer

* At least a degree in Computer Science or Information Technology or any other engineering or computer science disciplines

* At least 1 year of experience in conducting training sessions for adults.

* At least 1 year of experience in conducting coding and computational thinking workshops for students aged 7 to 12 through block-based programming.

* Valid Adult Training Certification (ACLP, ACTA etc).

* Valid registration in MOE’s Instructor Registration and Engagement Management System (REMS 2.0) as an instructor, minimally valid at close of tender.

Curriculum Development – Curriculum Developer

* At least a degree in Computer Science or Information Technology or any other engineering or computer science disciplines

* Experience in designing and developing at least 10 hours of curriculum for student-related coding and computational thinking workshops

Job Description - Gallery Management Officer (GMO)

About the Role:
We are seeking a proactive and detail-oriented Gallery Management Officer (GMO) to ensure smooth operations and maintenance of the exhibits at the SSG. The GMO will manage the gallery's daily activities, troubleshoot any defects, coordinate events, and ensure a seamless experience for all visitors. This role is essential in maintaining the quality and safety of the gallery spaces.

Key Responsibilities:

● Supervise maintenance contractors and ensure all maintenance services are properly executed.

● Troubleshoot general defects in the Gallery and Boardroom, ensuring all issues are resolved promptly.

● Conduct daily inspections and submit reports on any defects, safety hazards, or other concerns in the gallery.

● Manage the visit and meeting schedule for the Boardroom and Screening Room.

● Prepare and set up logistics for programmes, events, and activities.

● Conduct weekly checks and maintain housekeeping for all store areas.

● Liaise with exhibitors and event organisers on layout plans, set-up schedules, and PTW submissions.

● Conduct pre- and post-handover inspections with exhibitors and event organisers.

● Implement or update safety checklists for all gallery activities.

● Maintain and update the Safety Operation Procedures for the gallery.

● Set up function rooms for meetings and visits, including name tents, beverages, and writing materials.

● Assist in all special and high-level visits.

● Collate and archive VVIP visit photos onto the Board’s hard disk.

● Conduct hourly site inspections to ensure visitor safety and assist with crowd control when needed.

● Handle enquiries related to gallery tours and activities.

● Schedule stand-in duties to manage the gallery entrance when required.

Job Requirements:

● Minimum of 1 year of experience in gallery management or a related field.

● Diploma qualification in Engineering, Facilities, or Event Management.

● Obtain First-Aid and AED certification within two months from the start of deployment.

● Strong organisational skills and the ability to handle multiple responsibilities efficiently.

Contract Details:

● Job Commencement Date: 1st January 2025.

● This is a contract-based position.

● The contract terms, including salary and benefits, will be discussed during the interview process.

Additional Information:

● The GMO will work closely with the Visitor Relations team and report to the relevant department.

● This role may require working on weekends or outside normal office hours as needed.

We are looking for a Marketing & Communications Executive to undertake marcomm duties for a firm that specialises in heritage and tourism. You will be part of a team that has an interesting and meaningful work environment. You will be involved in raising awareness of and saving Singaporean heritage sites.

Salary: $2,600 - $3,200 (commensurate with relevant qualifications and experience)

Key Responsibilities

Day-to-day management of marketing campaigns, social media accounts & digital platforms

• Research, generate and update content and marketing campaigns
• Develop creative and engaging infographics & videos
• Respond to customer enquiries via phone & online platforms
• Manage communications and branding strategies for the firm with external parties

Details:

a. Write copy for diverse marketing distributions (e.g.; brochures, interview responses, press releases, website materials, social media captions)

b. Attend to and draft responses to customer enquiries via phone or in-person or online platforms

c. Design simple posters and other visuals for, but not limited to, signages, website, wayfinding and social media

d. Enhance online user experience on various communication platforms to provide marketing support to in-house or external events

e. Establish good working relationships with internal and external stakeholders (e.g.; tenants, clients, programme partners, media relations, web designers & e-commerce platforms)

f. Conduct market research and analysis to evaluate trends, brand awareness and competition ventures

g. Assist with any ad-hoc duties that may be assigned by Management

Requirements

● Diploma in Marketing/Mass Communications, BA Degree in Visual Communications/Digital Marketing, or equivalent

● Have a strong command of English language, written and spoken

● Creative flair and problem-solving abilities

● Proficient in MS office, Adobe Illustrator, Canva and other relevant design software

● Proficient in WordPress and Weebly website

● Responsible and able to work independently with minimal supervision

● Singaporeans/ SPR preferred

Advantageous if Candidate Possesses

● At least 2 years of working experience

● Have photography and / or videography skills and experience in relevant editing software

● Have prior experience in content creation and visual design

● Proficient in your mother tongue

● Interest in history, heritage and culture

● Able to start immediately

Working Days/Hours

● 5 day work week, 9AM - 6PM

● Candidate must be able to work on some weekends and Public Holidays to support events

Job Scope:

• Processing of day-to-day financial transactions accurately and efficiently
• Familiar with retail sales & purchase procurement processes
• Assist in preparation of financial month–end reports
• Collation of data and prepare statistic reports

Requirements:

• Proficient in MS office and familiar with accounting software
• Commitment to working efficiently and accurately
• Ability to multi-task and have good organizational skills
• Willing to learn
• Strong interpersonal skills and good team player

- At least 2 year(s) of working experience in the related field is required for this position.

- 5 day work week