Total 2 information technology job vacancies in Singapore

Propel operational success with your expertise in technology support and a commitment to continuous improvement.

As a Technology Support III team member in Employee Platforms, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.

Job responsibilities

• Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems.

• Create and update high-quality, production-ready mechanisms that engender management of Exchange infrastructures (M365 and on-prem) and SMTP Email Gateway appliances.

• Identify opportunities to automate remediation of recurring issues and improve overall operational stability of software applications and systems.

• Manage process of migrating from one instance to another (cloud uplift).

• Collaborate with team members in establishing strategic direction for

• Ensure compliance with best practices and country policies/standards for architecture, process, security, and quality assurance.

• Provide support in managing engagements with vendors and managed services.

• Lead evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture.

Required qualifications, capabilities, and skills

• Bachelor’s degree in Computer Engineering or equivalent.

• 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services

• Possess knowledge in shell scripting, including PowerShell, Exchange/M365 online shell scripting, CSOM, and .NET

• Demonstrate in-depth understanding of setting up Exchange infrastructure, configuring SMTP Email Gateway appliances, deploying solutions/infrastructure, and performing pave/repave operations

• Expert in designing and supporting Exchange. This includes DL, Shared Mailbox, ownership, security, delegation

• Experience in using application platform monitoring tools

Preferred qualifications, capabilities, and skills

• Expertise in using Migration and Monitoring tools

• M365 / Azure Certifications

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=068e2ce3dd13bb33a131b8f8bb329434

Propel operational success with your expertise in technology support and a commitment to continuous improvement.

As a Technology Support III team member in Consumer & Community Banking (CCB) Technology, Mission Control Team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.

Job responsibilities

• End to End application support for Digital applications on premise as well as Cloud (AWS).

• Primarily focus on quick incident mitigation to reduce downtime for customers.

• Monitor the changes going into the environment while ensuring system stability.

• Provide onsite technical leadership and decision taking for quick service restorations.

• Drive Technical Bridges with information from monitoring and other specific tools.

• Take key decision in terms of failovers, isolating DC and preserving customer experience.

• Perform targeted flow-triage during major incidents using tools expertise.

• Leverage tools expertise to perform targeted flow-triage during major incidents.

• Adapt Flexibly in response to changing demands.

Required qualifications, capabilities, and skills

• Bachelor's Degree in Computer Science/Information Systems/Engineering or related disciplines.

• Minimum 3 years of Applications Support or related experience.

• Basic knowledge of application development – Java.

• Strong technical background in Middleware (WebSphere, Tomcat and Web Servers), Cloud technologies (AWS, Dockers & Kubernetes), Monitoring tools (Splunk, Dynatrace and Grafana), Unix, DB2, Cassandra and Retail banking channel application flows.

• Specific knowledge of IT infrastructure including networks, storage networks, load balancing, server clustering, databases and application architecture.

• Good communications skills – managing global bridges/ writing executive notifications.

• Experience working with geographically distributed and culturally diverse work-groups.

• Hands-on with technical operations – high pressure shift environment.

• Ability to multi-task (e.g. listening, writing, reviewing and sending executive communications) and work flexibly in response to changing demands.

• Ability to provide weekend support as part of shift based coverage.

Preferred qualifications, capabilities, and skills

• Retail banking experience

• Customer-centric - preferable from technical support roles and/or professional services

• Cloud Certification

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=c2bfead8836cffdf7cd3fd87bc9f234b