Total 41 job vacancies by Katong Holdings Pte. Ltd.

Join us as a Assistant Housekeeping Supervisor in Holiday Inn Express Singapore Katong. You’ll have ambition, talent and obviously, some key skills. We’re looking for someone who can:

Supervise and inspect the work of assigned room and/or public area attendants to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives.

• Works with Superior/ Housekeeping Manager in the preparation and management of the Department’s budget.
• Supervise the implementation of housekeeping standards and procedures in relation to:Bedroom service
  Bathroom service
  Valet service
  Cleaning service
  Linen maintenance
  
• Recommended changes to these standards and training needs on an ongoing basis
• Solve employee grievances
• Ensure consistency within the department
• Open and close the shift and ensure effective shift hand over
• Distribution and collection of keys
• Management of all incoming and outgoing calls
• Maintain a current and thorough knowledge of all housekeeping systems
• Perform Room allocations
• Perform Room inspections
• Prioritise arrival rooms
• Liaise with Front Office for guest and hotel requirements
• Liaise and follow-up with Maintenance team on guest room and public area defects
• Ensure guest valet is processed and delivered in a timely manner
• Co-ordinate special projects (example site rooms, vermin control, window and carpet cleaning, room inventories)
• Manage all special requests made by guests
• Management of lost property for the hotel
• Ensure you have complete knowledge of room types, layouts and facilities
• Manage storage areas
• Maintain adequate stock levels
• Complete stock takes as required
• Conducts shift briefings to ensure hotel activities and operational requirements are known

Qualification & Requirements:

Minimum Diploma or equivalent plus 2 years’ housekeeping experience preferably in a hotel of similar size and complexity and including supervisory experience or training.

Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Able to speak, read and write English. Proficient in the use of Microsoft Office. Possesses organizational and training abilities

In return for your hard work, you can look forward to a highly competitive salary and benefits package, including

• Duty Meals
• Birthday Off
• Medical Benefits
• Dental Benefits
• Insurance Coverage
• 25-50% F&B Discount at restaurants within IHG Singapore Hotels
• Special Employee Rate at all IHG Hotels worldwide
• Room to Grow Opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Holiday Inn Express brand belongs to the IHG family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6500 hotels in over 100 countries around the world.

Job Overview

• Assist with set-up before buffet starts
• Welcoming guests to the buffet and obtain name and room number. Verify guest details with FO team, obtain receipt for guest signature (FO team may also present the receipt).
• Clear plates during the dinner time
• Assist to top-up foods at buffet
• Ensure cutleries, plates are sufficient during dinner

Working Hours:

7am to 12pm

Hotel Indigo colleagues are the people at the centre of every new story. They make all guests feel welcome in the neighbourhood and at home in the hotel. At Hotel Indigo® we deliver inspired service. Our guest are explorers. A discerning set of individuals who bring their curiosity, uniqueness, and informality to everything they do in life. They are people who approach travel as an opportunity to expand their mind, learn new things, and create memories they can share that last a lifetime.

Hotel Indigo colleagues are warm, personal, and unscripted. They embrace the individuality and diversity of everyone. They enjoy iconic, worldly locations and are drawn to discovering what makes each of them unique. They are inspiring storytellers who inject positivity into their environment. They combine informality and fun with professionalism and sophistication.

Join us as a Junior Sous Chef in Hotel Indigo Singapore Katong. You’ll have ambition, talent and obviously, some key skills. We’re looking for someone who can:

• Participate in the planning and costing of menus
• Works with Head Chef in the preparation and management of the Department’s budget
• Support senior leadership by developing and assuming basic management responsibilities
• Assume the role of liaison between all departments within the culinary division and all other hotel departments
• Supervise the preparation and cooking of various food items
• Develop and implement creative menu items that adhere to IHG brand standards
• Plan, coordinate & implement special events and promotions
• Manage hourly kitchen employees through scheduling, payroll, training, coaching, evaluating and hiring
• May manage other key culinary leadership roles
• Lead and coach the team towards achieving exceptional guest service and employee satisfaction results
• Monitor food production, ordering, cost, and quality and consistency on a daily basis
• Ensure proper safety and sanitation of all kitchen facilities and equipment
• Develop new dishes and products
• Ensure that outstanding culinary technical skills and quality of all team members are maintained
• Assist with organizing special events and special food promotions
• Maintain comprehensive product knowledge including ingredients, equipment, suppliers, markets, and current trends and make recommendations for appropriate adjustments to kitchen operations accordingly
• Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines
• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers
• Log security incidents and accidents in accordance with hotel requirements

Qualifications and requirements

High School or Vocational Certificate in Hotel Management, Food & Beverage, or related field, with 4 years of related experience or an equivalent combination of education and experience. Obtained alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency. Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Able to read and write English.

In return for your hard work, you can look forward to a highly competitive salary and benefits package, including

• Duty Meals
• Birthday Off
• Medical Benefits
• Dental Benefits
• Insurance Coverage
• 25-50% F&B Discount at restaurants within IHG Singapore Hotels
• Special Employee Rate at all IHG Hotels worldwide
• Room to Grow Opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Hotel Indigo brand belongs to the IHG family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6500 hotels in over 100 countries around the world.

Hotel Indigo colleagues are the people at the centre of every new story. They make all guests feel welcome in the neighbourhood and at home in the hotel. At Hotel Indigo® we deliver inspired service. Our guest are explorers. A discerning set of individuals who bring their curiosity, uniqueness, and informality to everything they do in life. They are people who approach travel as an opportunity to expand their mind, learn new things, and create memories they can share that last a lifetime.

Hotel Indigo colleagues are warm, personal, and unscripted. They embrace the individuality and diversity of everyone. They enjoy iconic, worldly locations and are drawn to discovering what makes each of them unique. They are inspiring storytellers who inject positivity into their environment. They combine informality and fun with professionalism and sophistication.

Join us as a Chef De Partie in Hotel Indigo Singapore Katong. You’ll have ambition, talent and obviously, some key skills. We’re looking for someone who can:

• Works with Supervisor in the preparation and management of the Department’s budget
• Works with Supervisor in manpower planning and management needs
• Provides direction to the Kitchen helpers, including Demi Chef, Cook and Commis Cooks, Kitchen Attendants and Stewards
• Communicates to his/her superior any difficulties, guest or internal customer comment and other relevant information
• Establishes and maintains effective employee working relationships
• Planning of menus; considers availability of raw food and ingredients, availability of skills required in preparing new menus, style and standards of hotels.
• Prepare meals for respective section(s)(restaurant, outlets, etc.) and assist in all kitchen activities to ensure that guests receive high quality food items in a timely manner. Coordinate the smooth service in relation to the pass and pick-up of food.
• Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines

Qualifications and requirements

With 2 years’ experience as a Chef De Partie or an equivalent combination of education and experience. Obtained food service permit or valid health/food handler card as required by local government agency.

Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company Problem solving and training abilities.

Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Able to read and write English.

In return for your hard work, you can look forward to a highly competitive salary and benefits package, including

• Duty Meals
• Birthday Off
• Medical Benefits
• Dental Benefits
• Insurance Coverage
• 25-50% F&B Discount at restaurants within IHG Singapore Hotels
• Special Employee Rate at all IHG Hotels worldwide
• Room to Grow Opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Hotel Indigo brand belongs to the IHG family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6500 hotels in over 100 countries around the world.

Join us as a Housekeeping Executive in Hotel Indigo Singapore Katong & Holiday Inn Express Singapore Katong. You’ll have ambition, talent and obviously, some key skills. We’re looking for someone who is responsible for attending to the control desk telephone, communication within Housekeeping and between Housekeeping and other departments as well as clerical services of the housekeeping department for both hotels.

• Co-ordinates all calls received in the Housekeeping department to ensure proper recording and follow-up.
• Communicate information received to Housekeeping employee.
• Transmit FCS requests via BPN and VServe.
• Assists all administrative duties in Housekeeping.
• Updates and prepares proper documents for filling.
• Work collaboratively with maintenance team for room maintenance issues with tracking sheet and follow-up on outstanding repair works.
• Maintaining records related to day-to-day operations of Housekeeping.
• Manage storage areas
• Maintain adequate stock levels
• Complete stock takes as required
• Coordinator training required for Housekeeping department.

Qualifications and Requirement:

1 year experience in administration and coordination. Skill of operating Opera PMS, BPN, PowerPoint Presentation, Data Analyst preferred.

Required Skills:

• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Able to read, write and communicate in English
• Excellent communication and coordination skills
• Computer literate and proficient in the use of Microsoft Office software

In return for your hard work, you can look forward to a highly competitive salary and benefits package, including

• Duty Meals
• Birthday Off
• Medical Benefits
• Dental Benefits
• Insurance Coverage
• 25-50% F&B Discount at restaurants within IHG Singapore Hotels
• Special Employee Rate at all IHG Hotels worldwide
• Room to Grow Opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Hotel Indigo and Holiday Inn Express brand belongs to the IHG family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6500 hotels in over 100 countries around the world.

Join us as a Cook in Hotel Indigo Singapore Katong. You’ll have ambition, talent and obviously, some key skills. We’re looking for someone who can:

· Provides support on daily operations and mise en place

· Ensure that all relevant buffet / display set-ups are prepared ahead of guest’s arrival and in adherence with hotel standards

· Assists with the preparation, presentation, decoration and storage of dishes

· Prepares in advance food, beverage, material and equipment needed for the service

· Cleans and re-sets his/her working area

· Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines

· Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures

· Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly

· Initiate action to correct a hazardous situation and notify supervisors of potential dangers

· Communicates to his/her superior any difficulties, guest or internal customer comment and other relevant information

· Establishes and maintains effective employee working relationships

· Attends and participates in daily briefings and other meetings as scheduled

· Attends and participates in training sessions as scheduled

· Performs related duties and special projects as assigned

Working Hours: 6 Hours (5 days work week)

Hotel Indigo colleagues are the people at the centre of every new story. They make all guests feel welcome in the neighbourhood and at home in the hotel. At Hotel Indigo® we deliver inspired service. Our guest are explorers. A discerning set of individuals who bring their curiosity, uniqueness, and informality to everything they do in life. They are people who approach travel as an opportunity to expand their mind, learn new things, and create memories they can share that last a lifetime.

Hotel Indigo colleagues are warm, personal, and unscripted. They embrace the individuality and diversity of everyone. They enjoy iconic, worldly locations and are drawn to discovering what makes each of them unique. They are inspiring storytellers who inject positivity into their environment. They combine informality and fun with professionalism and sophistication.

Join us as a Housekeeping Runner in Hotel Indigo Singapore Katong. You’ll have ambition, talent and obviously, some key skills. Because, for this vital role, we’re looking for someone who can:

• Reports damage or malfunction in hotel rooms to superior

• Meets with superior and takes on daily assigned tasks

• Attends meetings and training sessions as required

• Liaise with Housekeeping Supervisor in relation to chemical usage, problems or rectification suggestions

• Ensures guest services specified by superiors and guests requests are promptly and courteously met

• Delivery on time guest request to ensure follow hotels standards.

• Carry out valet services when required including delivery of linen or processing laundry orders

• Counting of linens delivered from vendor to ensure all in orders.

• Delivery of amenities from store to pantry

• Delivery of amenities to guest according to brand standard requirement set

• Replenishing of guest supplies

• Washing and Refilling of GE bottles

• Washing of Bed Linens

• Maintains a section room report

• Maintains a daily room checklist

• Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to set standards and procedures

• Maintains equipment in proper state of cleanliness and repair

• Maintain knowledge of special programs and events in the hotel in order to recognise and respond to guests needs

• Maintain Hotel information to be able to provide information to guests

• Assist guests and escort them to locations within the hotel at their requests

• Works in line with business requirements and in accordance to brand standards

• Adheres to personal grooming and hygiene standards

• Respond to emergencies effectively and efficiently

• Complete tasks as directed by Management, Housekeeping Manager, Housekeeping supervisor or any other designated person

• Reports and submits lost and found articles to superior immediately

• Reports guest complaints to superior immediately

QUALIFICATIONS AND REQUIREMENTS:

Primary Education or equivalent. Some housekeeping experience. Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Able to speak, read and write English.

In return for your hard work, you can look forward to a highly competitive salary and benefits package, including

• Duty Meals
• Birthday Off
• Medical Benefits
• Dental Benefits
• Insurance Coverage
• 25-50% F&B Discount at restaurants within IHG Hotels
• Special Employee Rate at all IHG Hotels worldwide
• Room to Grow Opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Holiday Inn Express brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6500 hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to Holiday Inn Express and IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com or click apply.

At Holiday Inn Express® our purpose is to provide simple, smart travel. That’s where you come in. When you’re part of the Holiday Inn Express brand you’re more than just a job title.

At Holiday Inn Express we look for people who are welcoming and smart; people who can focus on the things that really matter to our guests and get them right every time.

Join us as a Guest Services Leader in Holiday Inn Express Katong! You’ll have ambition, talent and obviously, some key skills. Because, for this vital role, we’re looking for someone who can:

• Can play a significant role in providing consistent, reliable service in the hotel including superior cleanliness standards and optimum manpower productivity.
• Be accountable for Guest Service Agents’ execution in ensuring consistent Holiday Inn Express guest experience.
• Assist with third party vendor induction and support in managing the performance of third party vendors
• Manage day-to-day staffing requirements, plan and assign work, establish performance and development goals for team members
• Provide mentoring, coaching and regular feedback to help manage conflict and improve employee engagement.
• Ensure ‘one team approach’ and quality service through daily communication and coordination.
• Develop programs that drive improvements in team member engagement and are aligned with the Make Every Interaction Counts brand service behaviors.
• Develop, implement and monitor team member succession planning to ensure future strength.
• Responsible for Guest Services Agents’ Training / Rostering / Coaching as directed by the EAM, Hotel Manager or General Manager.
• Respond to guest complaints and ensure corrective action to resolve their issues / concerns.
• Carry out the special needs and requests of guests and repeat visitors.
• Advise employees of deficiencies and instruct on corrective action. Provide retraining as needed.
• Demonstrate BrandHearted behaviors by maintaining compliance with all required brand standards, behaviors, hallmarks and license agreement mandates.
• Drive improvement in guest satisfaction goals. Collaborate with hotel team members to establish and implement services and programs that meet or exceed guest expectations.
• Make time to interact with guests, solicit feedback and build relationships.
• Responsible for IHG Rewards Club enrolment and recognition.
• Assist guest services agents in all Reception tasks.
• Accountable for the maintenance of Standard Operating Procedures (SOPs) in accordance with the Service Level Standards.
• Assist the IT shared services support in the PMS Maintenance, Configuration and Interface Management.

Qualifications and requirements

Bachelor’s Degree or Diploma in Hotel Administration, Hotel Management or equivalent, with 4 years’ experience in front office / guest services or related discipline including supervisory experience, or an equivalent combination of education and experience.

Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Has good writing skills, problem solving and organizational abilities. Proficient in the use of Microsoft Office and Front Office System.

In return for your hard work, you can look forward to a highly competitive salary and benefits package, including

• Duty Meals
• Birthday Off
• Medical Benefits
• Medical & Dental Benefits
• Insurance Coverage
• 25-50% F&B Discount at restaurants within IHG Singapore Hotels
• Special Employee Rate at all IHG Hotels worldwide
• Room to Grow Opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Holiday Inn Express brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6500 hotels in over 100 countries around the world.

Neighbourhood Host also known as Duty Manager is responsible overseeing daily operations, ensuring employee productivity, monitoring efficiency of all processes and creating a positive work environment for employees. You will also meet regularly with upper management to stay up-to-date with organizational changes, issues and improvements.

Hotel Indigo colleagues are the people at the centre of every new story. They make all guests feel welcome in the neighbourhood and at home in the hotel. At Hotel Indigo® we deliver inspired service. Our guest are explorers. A discerning set of individuals who bring their curiosity, uniqueness, and informality to everything they do in life. They are people who approach travel as an opportunity to expand their mind, learn new things, and create memories they can share that last a lifetime.

Hotel Indigo colleagues are warm, personal, and unscripted. They embrace the individuality and diversity of everyone. They enjoy iconic, worldly locations and are drawn to discovering what makes each of them unique. They are inspiring storytellers who inject positivity into their environment. They combine informality and fun with professionalism and sophistication.

Join us as a Neighbourhood Host in Hotel Indigo Singapore Katong. You’ll have ambition, talent and obviously, some key skills. We’re looking for someone who can:

• Interacts with guests and individuals outside the hotel including, but not limited to, current and potential clients, owning company representatives, suppliers, competitors and other members of the local community
• Reports directly to and communicates with the Senior Neighbourhood Host or the Front Office Manager on all pertinent matters affecting guest service and hotel operations.
• Provides functional assistance and direction to all departments.
• Cooperates, coordinates and communicates with other hotel departments as required.
• Supervises and directs Reception and Reservations personnel.
• Monitors appropriate standards of conduct, uniform, hygiene, and appearance of staff.
• Provides input for Front Office meetings.
• Maintain highest colleague engagement through consistently schedule official and non-official check-in conversation with team. Encourage feedback and solutions suggestions.
• Promotes inter-hotel sales and in-house facilities.
• Checks billing instructions and monitors guest credit.
• Analyses and approves discounts and rebates.
• Ensures front line staff complies with FIT marketing techniques and maximize sales.
• Analyses the rate variance report to ensure rooms revenue control.
• Ensure that the Hotel Indigo Brands Standards are practiced and delivered consistently, include Brand Experience Evaluation, True Hospitality Service
• Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the hotel.
• Responds to guest needs and resolves problems in a timely manner.
• Supports and assists Front Office personnel and all departments at peak periods.
• Ensures VIPs and IHG One Rewards members receive loyalty recognition.
• Inspects front of house and back of house regularly for cleanliness.
• Assists Guest Relations in greeting, rooming, and sending off VIP guests.
• Identify opportunities to uplift guest experience through IHG Guest Arrival Reports.
• Takes personal interest and pride to ensure front desk work area is kept clean and in an orderly state at all times
• Takes action with the Property Management Systems (PMS) in emergency situation.
• Fully conversant with all hotel emergency procedures.
• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures.
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers.
• Log security incidents and accidents in accordance with hotel requirements.

Qualifications & Requirements

Bachelor’s Degree or Diploma in Hotel Administration, Hotel Management or equivalent, with 4 years’ experience in front office / guest services or related discipline including supervisory experience, or an equivalent combination of education and experience

In return for your hard work, you can look forward to a highly competitive salary and benefits package, including

• Duty Meals
• Birthday Off
• Medical Benefits
• Dental Benefits
• Insurance Coverage
• 25-50% F&B Discount at restaurants within IHG Singapore Hotels
• Special Employee Rate at all IHG Hotels worldwide
• Room to Grow Opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Hotel Indigo brand belongs to the IHG family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6500 hotels in over 100 countries around the world.

Hotel Indigo colleagues are the people at the centre of every new story. They make all guests feel welcome in the neighbourhood and at home in the hotel. At Hotel Indigo® we deliver inspired service. Our guest are explorers. A discerning set of individuals who bring their curiosity, uniqueness, and informality to everything they do in life. They are people who approach travel as an opportunity to expand their mind, learn new things, and create memories they can share that last a lifetime.

Hotel Indigo colleagues are warm, personal, and unscripted. They embrace the individuality and diversity of everyone. They enjoy iconic, worldly locations and are drawn to discovering what makes each of them unique. They are inspiring storytellers who inject positivity into their environment. They combine informality and fun with professionalism and sophistication.

Join us as a Finance Executive – Payroll/General Cashier in Hotel Indigo Singapore Katong. You’ll have ambition, talent and obviously, some key skills. We’re looking for someone who can:

FINANCIAL RETURNS

• Daily banking involving the collection of banking envelopes from sales, and the opening, counting and balancing as a whole
• Process petty cash as required and reconciled daily/weekly. Prepare petty cash summary for reimbursement via giro
• Issue and return house bank contracts as required and prepare house bank accounts summary on a monthly basis
• Process due backs daily
• Performs payroll processing and month end closing of payroll with high accuracy and ensure all monthly and yearly submission to the authority are done on a timely manner
• Develops and maintains current payroll processing procedures
• Performs payroll processing and month end closing of payroll
• Ensure overtime claims are supported by proper approval and authorization
• Prepares input for payroll run including hours worked, terminations, adjustments, annual, sick and recreation leave
• Prepares manual payment for termination
• Verify the leave entitlement for all leave requests prior to approval
• Train back up payroll officer in all manpower procedures and responsibilities
• Prepares monthly/yearly internal manpower analysis report
• Reconciles automatic payroll deductions such as housing loan, superannuation payments, city ledger, etc.
• Supervises filing of payroll reports
• Journalizes payroll summary each month
• Supervises filing pay slips
• Examines year-to-date tax calculations
• Examines tax returns of the year
• Reconciles employee shop (where applicable) and prepares journals of all transactions
• Prepares income tax payment to Tax office
• Prepares provident fund and other related payments to CPF Board
• Prepares all other payments and submission to local authority on the specific timing

PEOPLE

• Cooperates, coordinates and communicates with other departments in matters concerning accounting related matters and internal control
• Attend to employee enquiries in relation to pay issues
• Interacts, as required, with individuals outside the hotel including hotel’s bank, tax auditors and other hotels and IHG corporate offices

GUEST EXPERIENCE

• Build and maintain positive relationships with all internal customers and guests in order to exceed their needs
• Take action to address these needs in order to exceed their expectations

ACCOUNTABILITY

• Ensure compliance to the IHG policies, procedures and statutory requirement
• Maintain accounting controls by preparing and recommending policies and procedures to improve the work flows in accounts department
• Maintains confidentiality at all times and maintains strict practice of office lock up and security of information.
• Provide assistance on analysing monthly financial accounts and provide financial information to Finance Manager
• Maintain and ensure proper update of contract, License, CAPEX, Fixed Asset Disposal Form etc on timely and accurately
• Coordinates with 3rd party data processing company/payroll software company as requested
• Maintains relationship with CPF/MOM/Labour Offices to ensure rates of pay are correct and current and maintains current copies of labour/union agreements for all position.
• Assists in monthly forecasting and yearly budget input in relation to payroll data
• Develops and maintains current payroll processing procedures
• Performs payroll processing and month end closing of payroll
• Ensure overtime claims are supported by proper approval and authorization
• Prepares input for payroll run including hours worked, terminations, adjustments, annual, sick and leaves
• Prepares manual payment for termination
• Reconciles automatic payroll deductions such as housing loan, superannuation payments, city ledger, etc.
• Journalizes payroll summary each month
• Examines year-to-date tax calculations
• Examines tax returns of the year
• Prepares income tax payment to Tax Office
• Prepares provident fund and other related payments to CPF Board
• Prepares all other payments and submission to local authority on the specific timing
• Coordinate and administrate in CSA Audit
• Liaison with Owner Office, IRAS, internal, external auditors
• Reports directly to and communicates with the Manager of Finance & Business Support on all matters pertaining to accounting and financial controls.
• Performs other duties as required

Qualifications and requirements

• Minimum Diploma or equivalent
• Minimum 2 Years of related work experience
• Able to communicate with and lead colleagues

In return for your hard work, you can look forward to a highly competitive salary and benefits package, including

• Duty Meals
• Birthday Off
• Medical Benefits
• Dental Benefits
• Insurance Coverage
• 25-50% F&B Discount at restaurants within IHG Singapore Hotels
• Special Employee Rate at all IHG Hotels worldwide
• Room to Grow Opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Hotel Indigo brand belongs to the IHG family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6000 hotels in over 100 countries around the world.

Are you ready to make the SMART career choice? Holiday Inn Express is the smart choice for savvy business and leisure travelers, offering a relaxed, affordable and hassle-free stay every time. Located at the heart of key business and leisure districts, every Holiday Inn Express is just steps away from dining and entertainment options. As a Team Member at Holiday Inn Express, you will experience a variety of roles in your daily job and will be empowered to make a difference. You will be part of a multi-skilled, multi-talented, collaborative and action-oriented team to deliver the SMART experience, providing everything our guests need and nothing they don’t.

Job Overview

• Assist with set-up before buffet starts
• Welcoming guests to the buffet and obtain name and room number. Verify guest details with FO team, obtain receipt for guest signature (FO team may also present the receipt).
• Clear plates during the dinner time
• Assist to top-up foods at buffet
• Ensure cutleries, plates are sufficient during dinner

Working Hours

• 6pm - 10pm

Hotel Indigo colleagues are the people at the center of every new story. They make all guests feel welcome in the neighbourhood and at home in the hotel. At Hotel Indigo we deliver inspired service. Our guest are explorers. A discerning set of individuals who bring their curiosity, uniqueness, and informality to everything they do in life. They are people who approach travel as an opportunity to expand their mind, learn new things, and create memories they can share that last a lifetime.

Hotel Indigo colleagues are warm, personal, and unscripted.They embrace the individuality and diversity of everyone. They enjoy iconic, worldly locations and are drawn to discovering what makes each of them unique. They are inspiring storytellers who inject positivity into their environment. They combine informality and fun with professionalism and sophistication.

Join us as a Housekeeping Attendant in Hotel Indigo Singapore Katong. You’ll have ambition, talent and obviously, some key skills. Because, for this vital role, we’re looking for someone who can:

Responsible for attending to the control desk telephone, communication within Housekeeping and between Housekeeping and other departments as well as clerical services of the Housekeeping department for both Hotel Indigo Singapore Katong and Holiday Inn Express Singapore Katong.

FINANCIAL RETURNS:

• Work with the Housekeeping Manager, Housekeeping supervisor or any other designated person to ensure you have a clear view of what is required to achieve results, and take action and responsibility to deliver it.

PEOPLE:

• Reports damage or malfunction in hotel rooms to superior

• Meets with superior and takes on daily assigned tasks

• Excellent communication among working peers

• Attends meetings and training sessions as required

• Liaise with Housekeeping Supervisor in relation to chemical usage, problems or rectification suggestions

GUEST EXPERIENCE:

• Ensures guest services specified by superiors and guests requests are promptly and courteously met

• Delivery on time guest request to ensure follow hotels standards.

• Carry out valet services when required including delivery of linen or processing laundry orders

• Counting of linens delivered from vendor to ensure all in orders.

• Maintain stock levels

• Delivery of amenities from store to pantry

• Delivery of amenities to guest according to brand standard requirement set

• Replenishing of guest supplies

• Washing and Refilling of GE bottles

• Washing of Bed Linens

• Maintains a section room report

• Maintains a daily room checklist

• Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to set standards and procedures

• Removing and hanging of Curtains as assigned by Superior

• Removing of furniture & fittings such as rug, carom table, linens, curtains, working desk

• Maintains equipment in proper state of cleanliness and repair

• Maintain knowledge of special programs and events in the hotel in order to recognise and respond to guests needs

• Maintain Hotel information to be able to provide information to guests

• Assist guests and escort them to locations within the hotel at their requests

• Works in line with business requirements and in accordance to brand standards

• Adheres to personal grooming and hygiene standards

• Respond to emergencies effectively and efficiently

• Complete tasks as directed by Management, Housekeeping Manager, Housekeeping supervisor or any other designated person

• Performs other duties as required

RESPONSIBLE BUSINESS:

• Reports and submits lost and found articles to superior immediately

• Reports guest complaints to superior immediately

• Reports unusual behaviour/activities on floors to supervisor

• Records room status in allocated section accurately

• Complies with hotel’s health, safety and hygiene policy

• Recycle where possible

• To support Housekeeping Manager with other related projects or tasks

ACCOUNTABILITY:

Provide a consistent room and bathroom product and service adjacent areas that meets the hotel’s standards for cleanliness and presentation.

QUALIFICATIONS AND REQUIREMENTS:

Primary Education or equivalent. Some housekeeping experience. Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Able to speak, read and write English.

In return for your hard work, you can look forward to a highly competitive salary and benefits package, including

• Duty Meals
• Birthday Off
• Medical Benefits
• Dental Benefits
• Insurance Coverage
• 25-50% F&B Discount at restaurants within IHG Hotels
• Special Employee Rate at all IHG Hotels worldwide
• Room to Grow Opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Holiday Inn Express brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6000 hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to Holiday Inn Express and IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com or click apply.

Hotel Indigo colleagues are the people at the center of every new story. They make all guests feel welcome in the neighbourhood and at home in the hotel. At Hotel Indigo we deliver inspired service. Our guest are explorers. A discerning set of individuals who bring their curiosity, uniqueness, and informality to everything they do in life. They are people who approach travel as an opportunity to expand their mind, learn new things, and create memories they can share that last a lifetime.

Hotel Indigo colleagues are warm, personal, and unscripted.They embrace the individuality and diversity of everyone. They enjoy iconic, worldly locations and are drawn to discovering what makes each of them unique. They are inspiring storytellers who inject positivity into their environment. They combine informality and fun with professionalism and sophistication.

Join us as a Housekeeping Attendant in Hotel Indigo Singapore Katong. You’ll have ambition, talent and obviously, some key skills. Because, for this vital role, we’re looking for someone who can:

Responsible for attending to the control desk telephone, communication within Housekeeping and between Housekeeping and other departments as well as clerical services of the Housekeeping department for both Hotel Indigo Singapore Katong and Holiday Inn Express Singapore Katong.

FINANCIAL RETURNS:

• Work with the Housekeeping Manager, Housekeeping supervisor or any other designated person to ensure you have a clear view of what is required to achieve results, and take action and responsibility to deliver it.

PEOPLE:

• Reports damage or malfunction in hotel rooms to superior

• Meets with superior and takes on daily assigned tasks

• Excellent communication among working peers

• Attends meetings and training sessions as required

• Liaise with Housekeeping Supervisor in relation to chemical usage, problems or rectification suggestions

GUEST EXPERIENCE:

• Ensures guest services specified by superiors and guests requests are promptly and courteously met

• Delivery on time guest request to ensure follow hotels standards.

• Carry out valet services when required including delivery of linen or processing laundry orders

• Counting of linens delivered from vendor to ensure all in orders.

• Maintain stock levels

• Delivery of amenities from store to pantry

• Delivery of amenities to guest according to brand standard requirement set

• Replenishing of guest supplies

• Washing and Refilling of GE bottles

• Washing of Bed Linens

• Maintains a section room report

• Maintains a daily room checklist

• Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to set standards and procedures

• Removing and hanging of Curtains as assigned by Superior

• Removing of furniture & fittings such as rug, carom table, linens, curtains, working desk

• Maintains equipment in proper state of cleanliness and repair

• Maintain knowledge of special programs and events in the hotel in order to recognise and respond to guests needs

• Maintain Hotel information to be able to provide information to guests

• Assist guests and escort them to locations within the hotel at their requests

• Works in line with business requirements and in accordance to brand standards

• Adheres to personal grooming and hygiene standards

• Respond to emergencies effectively and efficiently

• Complete tasks as directed by Management, Housekeeping Manager, Housekeeping supervisor or any other designated person

• Performs other duties as required

RESPONSIBLE BUSINESS:

• Reports and submits lost and found articles to superior immediately

• Reports guest complaints to superior immediately

• Reports unusual behaviour/activities on floors to supervisor

• Records room status in allocated section accurately

• Complies with hotel’s health, safety and hygiene policy

• Recycle where possible

• To support Housekeeping Manager with other related projects or tasks

ACCOUNTABILITY:

Provide a consistent room and bathroom product and service adjacent areas that meets the hotel’s standards for cleanliness and presentation.

QUALIFICATIONS AND REQUIREMENTS:

Primary Education or equivalent. Some housekeeping experience. Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Able to speak, read and write English.

In return for your hard work, you can look forward to a highly competitive salary and benefits package, including

• Duty Meals
• Birthday Off
• Medical Benefits
• Dental Benefits
• Insurance Coverage
• 25-50% F&B Discount at restaurants within IHG Hotels
• Special Employee Rate at all IHG Hotels worldwide
• Room to Grow Opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Holiday Inn Express brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6000 hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to Holiday Inn Express and IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com or click apply.

Hotel Indigo colleagues are the people at the centre of every new story. They make all guests feel welcome in the neighbourhood and at home in the hotel. At Hotel Indigo® we deliver inspired service. Our guest are explorers. A discerning set of individuals who bring their curiosity, uniqueness, and informality to everything they do in life. They are people who approach travel as an opportunity to expand their mind, learn new things, and create memories they can share that last a lifetime.

Hotel Indigo colleagues are warm, personal, and unscripted. They embrace the individuality and diversity of everyone. They enjoy iconic, worldly locations and are drawn to discovering what makes each of them unique. They are inspiring storytellers who inject positivity into their environment. They combine informality and fun with professionalism and sophistication.

Join us as a Chef de Partie in Hotel Indigo Singapore Katong. You’ll have ambition, talent and obviously, some key skills. We’re looking for someone who can:

Organises kitchen operations and prepares and serves a range of dishes, whilst supervising junior members of the Kitchen Brigade.

Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.

At Hotel Indigo we look for people who are energetic and approachable with a sense of fun; always curious to discover more and share thoughtful suggestions with our guests.

Financial returns:

• Works with Supervisor in the preparation and management of the Department’s budget

People:

• Works with Supervisor in manpower planning and management needs
• Provides direction to the Kitchen helpers, including Demi Chef, Cook and Commis Cooks, Kitchen Attendants and Stewards
• Communicates to his/her superior any difficulties, guest or internal customer comment and other relevant information
• Establishes and maintains effective employee working relationships

Guest Experience

• Planning of menus; considers availability of raw food and ingredients, availability of skills required in preparing new menus, style and standards of hotels.
• Prepare meals for respective section(s)(restaurant, outlets, etc.) and assist in all kitchen activities to ensure that guests receive high quality food items in a timely manner. Coordinate the smooth service in relation to the pass and pick-up of food.

Responsible Business

• Attends and participates in daily briefings and other meetings as scheduled
• Attends and participates in training sessions as scheduled
• Prepares in advance food, beverage, material and equipment needed for the service
• Cleans and re-sets his/her working area
• Implements the hotel and department regulations, policies and procedures including but not limited to:House Rules and Regulation
  Health and Safety
  Grooming
  Quality
  Hygiene and Cleanliness
  
• In absence of Manager, conducts shift briefings to ensure hotel activities and operational requirements are known
• Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines
• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers
• Log security incidents and accidents in accordance with hotel requirements

Accountability

Organises kitchen operations and prepares and serves a range of dishes, whilst supervising junior members of the Kitchen Brigade. You will also help to create a desired work culture around our winning ways of the InterContinental Hotels Group and embrace the IHG Commitment.

Qualifications and Requirements

With 2 years’ experience as a Chef De Partie or an equivalent combination of education and experience. Obtained food service permit or valid health/food handler card as required by local government agency.

Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company Problem solving and training abilities.

Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Able to read and write English.

In return for your hard work, you can look forward to a highly competitive salary and benefits package, including

• Duty Meals
• Birthday Off
• Medical Benefits
• Dental Benefits
• Insurance Coverage
• 25-50% F&B Discount at restaurants within IHG Singapore Hotels
• Special Employee Rate at all IHG Hotels worldwide
• Room to Grow Opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Hotel Indigo brand belongs to the IHG family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6000 hotels in over 100 countries around the world.

Are you ready to make the SMART career choice? Holiday Inn Express is the smart choice for savvy business and leisure travelers, offering a relaxed, affordable and hassle-free stay every time. Located at the heart of key business and leisure districts, every Holiday Inn Express is just steps away from dining and entertainment options.

As a Team Member at Holiday Inn Express, you will experience a variety of roles in your daily job and will be empowered to make a difference. You will be part of a multi-skilled, multi-talented, collaborative and action-oriented team to deliver the SMART experience, providing everything our guests need and nothing they don’t.

Join us as a Housekeeping Coordinator in Holiday Inn Express Singapore Katong. You’ll have ambition, talent and obviously, some key skills. Because, for this vital role, we’re looking for someone who can:

Responsible for attending to the control desk telephone, communication within Housekeeping and between Housekeeping and other departments as well as clerical services of the Housekeeping department for both Hotel Indigo Singapore Katong and Holiday Inn Express Singapore Katong.

PEOPLE:

• Maintain and update administrative data

• Maintain filing systems (manual and electronic)

• Prepare all administration documents required by Housekeeping Department

• Maintain and update administrative data, such as purchase orders, inventory and rosters

• Enter room status into computer daily and investigate discrepancies

• Receive and forward information

• Transmit FCS requests via SARA and VServe

• Communicate information to Housekeeping employees

• Arrange training required for all Housekeeping Team, including part-timer and outsourced team members (i.e. IHG Way of Clean, IHG Culture of Clean Implementation)

• Arrange classroom training on IHG Way of clean for non-Housekeeping colleagues.

GUEST EXPERIENCE:

• Attend to calls, emails, faxes requests and enquiries in a timely manner.

RESPONSIBLE BUSINESS:

• Demonstrate Awareness of Occupational Health and Safety Responsibilities (OH&S) policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines

• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures

• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly

• Initiate action to correct a hazardous situation and notify supervisors of potential dangers

• Support the Hotel Indigo Singapore Katong and Holiday Inn Express Singapore Katong’s corporate responsibility initiatives in the areas of community involvement, environment management, workplace health & safety and food safety, drive action plans as required to achieve hotel corporate responsibility objectives

ACCOUNTABILITY:

Monthly checking and submission of the following:

1. WOT Team Planner scheduling
2. Times System schedule upload & checking of attendance
3. Purchase Plus
4. IHG Way of Clean
5. IHG Culture of Clean Implementation
6. Preventive Maintenance Measures
7. Proper Filing & Documentation
8. Managing Lost & Found items

QUALIFICATIONS AND REQUIREMENTS

1 year experience in administration and coordination. Skill of operating Opera PMS, SARA, PowerPoint Presentation, Data Analyst preferred.

Required Skills:

• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Able to read, write and communicate in English
• Excellent communication and coordination skills
• Computer literate and proficient in the use of Microsoft Office software

In return for your hard work, you can look forward to a highly competitive salary and benefits package, including

• Duty Meals
• Birthday Off
• Medical Benefits
• Dental Benefits
• Insurance Coverage
• 25-50% F&B Discount at restaurants within IHG Hotels
• Special Employee Rate at all IHG Hotels worldwide
• Room to Grow Opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Holiday Inn Express brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6000 hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to Holiday Inn Express and IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com or click apply.

Hotel Indigo colleagues are the people at the center of every new story. They make all guests feel welcome in the neighbourhood and at home in the hotel. At Hotel Indigo® we deliver inspired service. Our guest are explorers. A discerning set of individuals who bring their curiosity, uniqueness, and informality to everything they do in life. They are people who approach travel as an opportunity to expand their mind, learn new things, and create memories they can share that last a lifetime.

Hotel Indigo colleagues are warm, personal, and unscripted. They embrace the individuality and diversity of everyone. They enjoy iconic, worldly locations and are drawn to discovering what makes each of them unique. They are inspiring storytellers who inject positivity into their environment. They combine informality and fun with professionalism and sophistication.

Join us as a Painter in Hotel Indigo Singapore Katong. You’ll have ambition, talent and obviously, some key skills. We’re looking for someone who can:

- Assist in adding colours to the furniture and fixture of the hotel

- Touching up of paint coat

- (Part-time): min 3 days a week

- 8am - 4pm

Hotel Indigo colleagues are the people at the center of every new story. They make all guests feel welcome in the neighbourhood and at home in the hotel. At Hotel Indigo we deliver inspired service. Our guest are explorers. A discerning set of individuals who bring their curiosity, uniqueness, and informality to everything they do in life. They are people who approach travel as an opportunity to expand their mind, learn new things, and create memories they can share that last a lifetime.

Hotel Indigo colleagues are warm, personal, and unscripted.They embrace the individuality and diversity of everyone. They enjoy iconic, worldly locations and are drawn to discovering what makes each of them unique. They are inspiring storytellers who inject positivity into their environment. They combine informality and fun with professionalism and sophistication.

Join us as a Housekeeping Attendant (Part Time) in Hotel Indigo Singapore Katong. You’ll have ambition, talent and obviously, some key skills. Because, for this vital role, we’re looking for someone who can:

PEOPLE:

• Reports damage or malfunction in hotel rooms to superior

• Liaise with Housekeeping Supervisor in relation to chemical usage, problems or rectification suggestions

GUEST EXPERIENCE:

• Delivery on time guest request to ensure follow hotels standards.

• Carry out valet services when required including delivery of linen or processing laundry orders

• Counting of linens delivered from vendor to ensure all in orders.

• Maintain stock levels

• Delivery of amenities from store to pantry

• Delivery of amenities to guest according to brand standard requirement set

• Replenishing of guest supplies

• Washing and Refilling of GE bottles

• Washing of Bed Linens

• Maintains a section room report

• Maintains a daily room checklist

• Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to set standards and procedures

• Removing and hanging of Curtains as assigned by Superior

• Removing of furniture & fittings such as rug, carom table, linens, curtains, working desk

• Maintains equipment in proper state of cleanliness and repair

• Maintain knowledge of special programs and events in the hotel in order to recognise and respond to guests needs

• Maintain Hotel information to be able to provide information to guests

• Assist guests and escort them to locations within the hotel at their requests

• Works in line with business requirements and in accordance to brand standards

• Adheres to personal grooming and hygiene standards

• Respond to emergencies effectively and efficiently

• Complete tasks as directed by Management, Housekeeping Manager, Housekeeping supervisor or any other designated person

RESPONSIBLE BUSINESS:

• Reports and submits lost and found articles to superior immediately

• Reports guest complaints to superior immediately

• Reports unusual behaviour/activities on floors to supervisor

• Records room status in allocated section accurately

• Complies with hotel’s health, safety and hygiene policy

• Recycle where possible

• To support Housekeeping Manager with other related projects or tasks

ACCOUNTABILITY:

Provide a consistent room and bathroom product and service adjacent areas that meets the hotel’s standards for cleanliness and presentation.

Requirements for this role

• No prior experience required
• Working Hours may be discussed.

Hotel Indigo colleagues are the people at the centre of every new story. They make all guests feel welcome in the neighbourhood and at home in the hotel. At Hotel Indigo we deliver inspired service. Our guest are explorers. A discerning set of individuals who bring their curiosity, uniqueness, and informality to everything they do in life. They are people who approach travel as an opportunity to expand their mind, learn new things, and create memories they can share that last a lifetime.

Hotel Indigo colleagues are warm, personal, and unscripted. They embrace the individuality and diversity of everyone. They enjoy iconic, worldly locations and are drawn to discovering what makes each of them unique. They are inspiring storytellers who inject positivity into their environment. They combine informality and fun with professionalism and sophistication.

Join us as a Business Development Manager in Hotel Indigo Singapore Katong. You’ll have ambition, talent and obviously, some key skills. We’re looking for someone who can:

Develop and implement sales and marketing strategies for the hotel to ensure revenue and room night sales goals are achieved, sales and marketing strategies are set, tactical plans are created and implemented, and results are monitored and achieved.

Financial returns:

• Analyse current and potential markets/trends, coordinates all activities to maintain and increase revenue through added business volume and increased rate
• Procure new and repeat business for the hotel by monitoring contact with travel agencies and corporate clients, within local and international companies. Maintains contact with planners, corporate accounts, and incentive buyers, through personal sales calls, telephone contacts and written communications
• Assist in the preparation of the annual budget
• Monitor, analyse and report variations from the budget
• Make group pricing decisions upon consultation with Revenue team & Director/Assistant Director of Sales
• Secure new corporate account to the company

People:

• Work with Assistant Director of Sales to ensure the departmental performance of staff is productive.
• Maintain a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation
• Ensure training needs analysis of sales staff is carried out and training programmes are designed and implemented to meet needs
• Coach junior colleagues by providing constructive feedback to enhance performance
• Regularly communicate with staff and maintain good relations

Guest experience:

• Oversee the selling and servicing of group business
• Meet with guests from major producers/organizers of big events staying in the hotel to ensure customer satisfaction
• Establish and continuously updates mailing lists

Responsible business:

• Manage key accounts
• Monitor competitor activities
• Plan and execute sales trips to major market areas
• Produce monthly Sales reports and forecasts
• Produce SMART Plan for monthly review
• Acquired events for banquet and F&B

Accountability

Responsible for sales activities and events including direct sales, sales solicitation, sales administration, public relations and management of the Sales Team. May manage professional level and administrative sales team

members.

You will also help to create a desired work culture around our Winning Ways of the InterContinental Hotels Group and embrace the IHG Commitment.

Qualifications and requirements

• Diploma or equivalent in Business Administration, Hotel Management or related field
• At least 4 years of related experience
• Possess good market knowledge
• Proven sales track record
• Strong interpersonal skills
• Team player and excellent written and spoken communication skills
• Positive attitude and self-motivated
• Ability to thrive in a fast and dynamic environment
• Flexible to respond to a range of different work situations
• Proficient in Microsoft Office

In return for your hard work, you can look forward to a highly competitive salary and benefits package, including

• Duty Meals
• Birthday Off
• Medical Benefits
• Dental Benefits
• Insurance Coverage
• 25-50% F&B Discount at restaurants within IHG Singapore Hotels
• Special Employee Rate at all IHG Hotels worldwide
• Room to Grow Opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Hotel Indigo brand belongs to the IHG family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6000 hotels in over 100 countries around the world.

Hotel Indigo colleagues are the people at the center of every new story. They make all guests feel welcome in the neighbourhood and at home in the hotel. At Hotel Indigo we deliver inspired service. Our guest are explorers. A discerning set of individuals who bring their curiosity, uniqueness, and informality to everything they do in life. They are people who approach travel as an opportunity to expand their mind, learn new things, and create memories they can share that last a lifetime.

Hotel Indigo colleagues are warm, personal, and unscripted.They embrace the individuality and diversity of everyone. They enjoy iconic, worldly locations and are drawn to discovering what makes each of them unique. They are inspiring storytellers who inject positivity into their environment. They combine informality and fun with professionalism and sophistication.

Join us as a Housekeeping Attendant (Part Time) in Hotel Indigo Singapore Katong. You’ll have ambition, talent and obviously, some key skills. Because, for this vital role, we’re looking for someone who can:

PEOPLE:

• Reports damage or malfunction in hotel rooms to superior

• Liaise with Housekeeping Supervisor in relation to chemical usage, problems or rectification suggestions

GUEST EXPERIENCE:

• Delivery on time guest request to ensure follow hotels standards.

• Carry out valet services when required including delivery of linen or processing laundry orders

• Counting of linens delivered from vendor to ensure all in orders.

• Maintain stock levels

• Delivery of amenities from store to pantry

• Delivery of amenities to guest according to brand standard requirement set

• Replenishing of guest supplies

• Washing and Refilling of GE bottles

• Washing of Bed Linens

• Maintains a section room report

• Maintains a daily room checklist

• Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to set standards and procedures

• Removing and hanging of Curtains as assigned by Superior

• Removing of furniture & fittings such as rug, carom table, linens, curtains, working desk

• Maintains equipment in proper state of cleanliness and repair

• Maintain knowledge of special programs and events in the hotel in order to recognise and respond to guests needs

• Maintain Hotel information to be able to provide information to guests

• Assist guests and escort them to locations within the hotel at their requests

• Works in line with business requirements and in accordance to brand standards

• Adheres to personal grooming and hygiene standards

• Respond to emergencies effectively and efficiently

• Complete tasks as directed by Management, Housekeeping Manager, Housekeeping supervisor or any other designated person

RESPONSIBLE BUSINESS:

• Reports and submits lost and found articles to superior immediately

• Reports guest complaints to superior immediately

• Reports unusual behaviour/activities on floors to supervisor

• Records room status in allocated section accurately

• Complies with hotel’s health, safety and hygiene policy

• Recycle where possible

• To support Housekeeping Manager with other related projects or tasks

ACCOUNTABILITY:

Provide a consistent room and bathroom product and service adjacent areas that meets the hotel’s standards for cleanliness and presentation.

Requirements for this role

• No prior experience required
• Working Hours may be discussed.

Are you ready to make the SMART career choice? Holiday Inn Express is the smart choice for savvy business and leisure travelers, offering a relaxed, affordable and hassle-free stay every time. Located at the heart of key business and leisure districts, every Holiday Inn Express is just steps away from dining and entertainment options.

As a Team Member at Holiday Inn Express, you will experience a variety of roles in your daily job and will be empowered to make a difference. You will be part of a multi-skilled, multi-talented, collaborative and action-oriented team to deliver the SMART experience, providing everything our guests need and nothing they don’t.

Join us as a Housekeeping Coordinator in Holiday Inn Express Singapore Katong. You’ll have ambition, talent and obviously, some key skills. Because, for this vital role, we’re looking for someone who can:

Responsible for attending to the control desk telephone, communication within Housekeeping and between Housekeeping and other departments as well as clerical services of the Housekeeping department for both Hotel Indigo Singapore Katong and Holiday Inn Express Singapore Katong.

PEOPLE:

• Maintain and update administrative data

• Maintain filing systems (manual and electronic)

• Prepare all administration documents required by Housekeeping Department

• Maintain and update administrative data, such as purchase orders, inventory and rosters

• Enter room status into computer daily and investigate discrepancies

• Receive and forward information

• Transmit FCS requests via SARA and VServe

• Communicate information to Housekeeping employees

• Arrange training required for all Housekeeping Team, including part-timer and outsourced team members (i.e. IHG Way of Clean, IHG Culture of Clean Implementation)

• Arrange classroom training on IHG Way of clean for non-Housekeeping colleagues.

GUEST EXPERIENCE:

• Attend to calls, emails, faxes requests and enquiries in a timely manner.

RESPONSIBLE BUSINESS:

• Demonstrate Awareness of Occupational Health and Safety Responsibilities (OH&S) policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines

• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures

• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly

• Initiate action to correct a hazardous situation and notify supervisors of potential dangers

• Support the Hotel Indigo Singapore Katong and Holiday Inn Express Singapore Katong’s corporate responsibility initiatives in the areas of community involvement, environment management, workplace health & safety and food safety, drive action plans as required to achieve hotel corporate responsibility objectives

ACCOUNTABILITY:

Monthly checking and submission of the following:

1. WOT Team Planner scheduling
2. Times System schedule upload & checking of attendance
3. Purchase Plus
4. IHG Way of Clean
5. IHG Culture of Clean Implementation
6. Preventive Maintenance Measures
7. Proper Filing & Documentation
8. Managing Lost & Found items

QUALIFICATIONS AND REQUIREMENTS

1 year experience in administration and coordination. Skill of operating Opera PMS, SARA, PowerPoint Presentation, Data Analyst preferred.

Required Skills:

• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Able to read, write and communicate in English
• Excellent communication and coordination skills
• Computer literate and proficient in the use of Microsoft Office software

In return for your hard work, you can look forward to a highly competitive salary and benefits package, including

• Duty Meals
• Birthday Off
• Medical Benefits
• Dental Benefits
• Insurance Coverage
• 25-50% F&B Discount at restaurants within IHG Hotels
• Special Employee Rate at all IHG Hotels worldwide
• Room to Grow Opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Holiday Inn Express brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6000 hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to Holiday Inn Express and IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com or click apply.

Hotel Indigo colleagues are the people at the center of every new story. They make all guests feel welcome in the neighbourhood and at home in the hotel. At Hotel Indigo® we deliver inspired service. Our guest are explorers. A discerning set of individuals who bring their curiosity, uniqueness, and informality to everything they do in life. They are people who approach travel as an opportunity to expand their mind, learn new things, and create memories they can share that last a lifetime.

Hotel Indigo colleagues are warm, personal, and unscripted.They embrace the individuality and diversity of everyone. They enjoy iconic, worldly locations and are drawn to discovering what makes each of them unique. They are inspiring storytellers who inject positivity into their environment. They combine informality and fun with professionalism and sophistication.

Join us as a Housekeeping Attendant in Hotel Indigo Singapore Katong. You’ll have ambition, talent and obviously, some key skills. Because, for this vital role, we’re looking for someone who can:

Responsible for attending to the control desk telephone, communication within Housekeeping and between Housekeeping and other departments as well as clerical services of the Housekeeping department for both Hotel Indigo Singapore Katong and Holiday Inn Express Singapore Katong.

FINANCIAL RETURNS:

• Work with the Housekeeping Manager, Housekeeping supervisor or any other designated person to ensure you have a clear view of what is required to achieve results, and take action and responsibility to deliver it.

PEOPLE:

• Reports damage or malfunction in hotel rooms to superior

• Meets with superior and takes on daily assigned tasks

• Excellent communication among working peers

• Attends meetings and training sessions as required

• Liaise with Housekeeping Supervisor in relation to chemical usage, problems or rectification suggestions

GUEST EXPERIENCE:

• Ensures guest services specified by superiors and guests requests are promptly and courteously met

• Delivery on time guest request to ensure follow hotels standards.

• Carry out valet services when required including delivery of linen or processing laundry orders

• Counting of linens delivered from vendor to ensure all in orders.

• Maintain stock levels

• Delivery of amenities from store to pantry

• Delivery of amenities to guest according to brand standard requirement set

• Replenishing of guest supplies

• Washing and Refilling of GE bottles

• Maintains a section room report

• Maintains a daily room checklist

• Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to set standards and procedures

• Removing and hanging of Curtains as assigned by Superior

• Removing of furniture & fittings such as rug, carom table, linens, curtains, working desk

• Maintains equipment in proper state of cleanliness and repair

• Maintain knowledge of special programs and events in the hotel in order to recognise and respond to guests needs

• Maintain Hotel information to be able to provide information to guests

• Assist guests and escort them to locations within the hotel at their requests

• Works in line with business requirements and in accordance to brand standards

• Adheres to personal grooming and hygiene standards

• Respond to emergencies effectively and efficiently

• Complete tasks as directed by Management, Housekeeping Manager, Housekeeping supervisor or any other designated person

• Performs other duties as required

RESPONSIBLE BUSINESS:

• Reports and submits lost and found articles to superior immediately

• Reports guest complaints to superior immediately

• Reports unusual behaviour/activities on floors to supervisor

• Records room status in allocated section accurately

• Complies with hotel’s health, safety and hygiene policy

• Recycle where possible

ACCOUNTABILITY:

Provide a consistent room and bathroom product and service adjacent areas that meets the hotel’s standards for cleanliness and presentation.

QUALIFICATIONS AND REQUIREMENTS:

Primary Education or equivalent. Some housekeeping experience. Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Able to speak, read and write English.

In return for your hard work, you can look forward to a highly competitive salary and benefits package, including

• Duty Meals
• Birthday Off
• Medical Benefits
• Dental Benefits
• Insurance Coverage
• 25-50% F&B Discount at restaurants within IHG Hotels
• Special Employee Rate at all IHG Hotels worldwide
• Room to Grow Opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Holiday Inn Express brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6000 hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to Holiday Inn Express and IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com or click apply.

Hotel Indigo colleagues are the people at the center of every new story. They make all guests feel welcome in the neighbourhood and at home in the hotel. At Hotel Indigo® we deliver inspired service. Our guest are explorers. A discerning set of individuals who bring their curiosity, uniqueness, and informality to everything they do in life. They are people who approach travel as an opportunity to expand their mind, learn new things, and create memories they can share that last a lifetime.

Hotel Indigo colleagues are warm, personal, and unscripted. They embrace the individuality and diversity of everyone. They enjoy iconic, worldly locations and are drawn to discovering what makes each of them unique. They are inspiring storytellers who inject positivity into their environment. They combine informality and fun with professionalism and sophistication.

Join us as a Assistant Housekeeping Manager in Hotel Indigo Singapore Katong. You’ll have ambition, talent and obviously, some key skills. We’re looking for someone who can:

Supervise the housekeeping and laundry operation to ensure cleanliness quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives.

Financial returns:

• Monitor budget and control expenses with a focus on increasing productivity.
• Maintain proper inventory levels, managing cost per room for supplies and labour (example: bed & bath linen reuse and laundry operation).

People:

• Manage day-to-day staffing requirements, plan and assign work, and establish performance and development goals for employees. Provide mentoring, coaching and regular feedback to help manage conflict and improve employee performance.
• Educate and train all employees in compliance with governmental and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties.
• Promote teamwork and quality service through daily communication and coordination with other department heads.
• May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods.
• To ensure staff in housekeeping annual leave and public holiday leave are cleared as per schedule.
• Conducts trainings regarding safety, security, department procedures and service guidelines (weekly, monthly, and when necessary).

Guest experience:

• Inspect all assigned rooms and public areas to ensure furnishings, guest rooms, equipment, linens, and public areas are clean and in good repair to meet guest satisfaction. Advise team of deficiencies and instruct on corrective action. Provide adequate retraining as needed.
• Routinely perform all housekeeping duties necessary including making beds, and vacuuming and cleaning guest rooms to ensure guest satisfaction.
• Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
• Carry out special needs and requests of all guests.
• Manages the guest Lost & Found Logs.

Responsible business:

• Maintain and order supplies and equipment in a timely and efficient manner while minimising waste and maintaining “green” initiatives (example: container recycling and cleaning agents).
• May maintain procedures for security of lost and found items.
• Close liaison with Engineering department on Perpetual Preventive Management (PPM program) daily.
• To carry out monthly checklist for guest room condition and status in terms of furnishing and fittings.
• To ensure the periodical cleaning schedule for both guest rooms and public area are duly carried out.
• Perform other duties as assigned and may also serve as manager on duty.
• Compiles and reports information on housekeeping activities and expenses.
• Ensure hotel is in compliance with all government laws.

Accountability:

This is the top supervisory job in the housekeeping department. Supervises small number of housekeeping and laundry employees in a small limited-service or extended stay single site hotel with a limited range of facilities.

Qualifications and requirements:

High School Diploma / secondary education / equivalent plus one year of assistant executive housekeeper experience in similar capacity in the hospitality industry. Must be able to speak local language(s).

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Hotel Indigo brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6000 hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to Hotel Indigo and IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com

Hotel Indigo colleagues are the people at the centre of every new story. They make all guests feel welcome in the neighbourhood and at home in the hotel. At Hotel Indigo® we deliver inspired service. Our guest are explorers. A discerning set of individuals who bring their curiosity, uniqueness, and informality to everything they do in life. They are people who approach travel as an opportunity to expand their mind, learn new things, and create memories they can share that last a lifetime.

Hotel Indigo colleagues are warm, personal, and unscripted. They embrace the individuality and diversity of everyone. They enjoy iconic, worldly locations and are drawn to discovering what makes each of them unique. They are inspiring storytellers who inject positivity into their environment. They combine informality and fun with professionalism and sophistication.

Join us as a Marketing Intern in Hotel Indigo Singapore Katong. You’ll have ambition, talent and obviously, some key skills. We’re looking for someone who can:

Support the integrated marketing portfolio for the cluster of hotels comprising online (social media, websites, guest reviews) and offline marketing (PR, partnerships, collaterals, integrated campaigns). Duration for Marketing Intern is 7 months from June 2024 to December 2024.

Day-to-Day Job Responsibilities Includes:

Digital Marketing

• Support the development and ideation of the hotel and signature restaurant's monthly social media content (Facebook, Instagram) in accordance with approved social content strategy.
• Support the creative production for the hotel and signature restaurant's monthly social and SEM content through photography, videography and/or designing of collaterals.
• Support the development and implementation of KOL outreach initiatives to drive awareness and conversion (online and offline) among key source markets.
• Support ongoing hygiene maintenance of brand websites to ensure information is accurate, relevant and exciting for the intended audience.
• Contribute to ongoing guest service excellence efforts by responding to guests’ reviews onbrand’s website and online travel agencies’ websites in a timely, personalised and professional manner.

Promotions & Partnerships

• Support the development and conceptualization of win-win partnerships that drive strong value proposition.
• Support creative production of online (e.g. social media, EDM) and offline content (e.g. POSMs, guest-facing collaterals), including but not limited to conceptualization, design, photography & videography production and copywriting.
• Interface with internal stakeholders to support the successful execution of promotions and partnership initiatives.

PR

• Support the coordination of media activities (e.g. media release, media drops, media hosting) that drive creative news-making opportunities.
• Support the tracking and consolidation of monthly press clippings for reporting and internal review.

Qualifications And Requirements

Internship experience of corporate marketing across both offline and online platforms is preferred.

Diploma/ Degree in marketing or equivalent is preferred.

• Demonstrated understanding of copy and creative assets development
• Basic understanding of CMS usage; demonstrated experience of utilization of such CMS is preferred.
• Basic understanding of social channels functionalities
• Strong linguist with effective English and Chinese literacy
• Problem solver at heart with a can-do attitude, who is able to navigate through ambiguity

Hotel Indigo colleagues are the people at the center of every new story. They make all guests feel welcome in the neighbourhood and at home in the hotel. At Hotel Indigo® we deliver inspired service. Our guest are explorers. A discerning set of individuals who bring their curiosity, uniqueness, and informality to everything they do in life. They are people who approach travel as an opportunity to expand their mind, learn new things, and create memories they can share that last a lifetime.

Hotel Indigo colleagues are warm, personal, and unscripted. They embrace the individuality and diversity of everyone. They enjoy iconic, worldly locations and are drawn to discovering what makes each of them unique. They are inspiring storytellers who inject positivity into their environment. They combine informality and fun with professionalism and sophistication.

Join us as a Painter in Hotel Indigo Singapore Katong. You’ll have ambition, talent and obviously, some key skills. We’re looking for someone who can:

- Assist in adding colours to the furniture and fixture of the hotel

- Touching up of paint coat

- (Part-time): min 3 days a week

- 8am - 4pm

Hotel Indigo colleagues are the people at the center of every new story. They make all guests feel welcome in the neighbourhood and at home in the hotel. At Hotel Indigo® we deliver inspired service. Our guest are explorers. A discerning set of individuals who bring their curiosity, uniqueness, and informality to everything they do in life. They are people who approach travel as an opportunity to expand their mind, learn new things, and create memories they can share that last a lifetime.

Hotel Indigo colleagues are warm, personal, and unscripted. They embrace the individuality and diversity of everyone. They enjoy iconic, worldly locations and are drawn to discovering what makes each of them unique. They are inspiring storytellers who inject positivity into their environment. They combine informality and fun with professionalism and sophistication.

Join us as a Painter in Hotel Indigo Singapore Katong.

- (Part-time): min 3 days a week

- 8am - 4pm