Job Summary
Manage outlet operations, lead the sales team, and drive business performance in the beauty/medi-spa industry.
Job Responsibilities
- Oversee daily operations to ensure smooth and efficient outlet performance.
- Lead, motivate, and coach Consultants and Therapists to achieve sales and service goals.
- Handle customer complaints and refund requests professionally.
- Schedule and manage team performance to meet targets.
- Maintain excellent service standards and a strong sales track record.
Job Requirements
- Minimum "N"/"O" Level or Diploma in any discipline.
- Proven experience managing outlets and sales teams.
- Self-driven, result-oriented, with strong leadership and communication skills.
- Good business acumen and passion for the beauty/medi-spa industry.
- Ability to hit sales targets and deliver excellent customer service.
