Job Description :
• Serve and answer all enquiries on all social media.
• To match customer's requirements with helper's profiles (Filipino, Indonesian, and Myanmar) & recommend most suitable helpers to the employers and close the online sales
• To arrange and conduct interviews between the employers and helpers
• To provide after-sales, follow-up and service
• Solve the dispute between Employers and helpers
• Job explanation to all new helpers
• Prepare all agreement/ contracts within Employers, agency and helpers
• Apply for FDW's work permit on WP Online
• Talk to MOM customer service officer as needed
• Coordinate and schedule helper’s arrival / MOM fingerprint with admin team
• Training provided.
• Willing to work on weekend
Requirements:
• Candidate with / without CEI (Certificate of Employment Intermediaries) are welcome to apply
• Previous relevant experience with a Maid Agency is a bonus!
• Self-motivated & online sales oriented
• Patience and compassion for helpers
• Ability to communicate in BASIC Malay / English with helpers and Mandarin / English with our customers
Office Working Hours:
Monday-Friday : 10am -7pm
Saturday : 9.30am- 6pm
Sunday : 10am-4.30pm
Work 5.5days per month and off 6 days per month
