Total 3 job vacancies by Lesaffre

• Manage Customer Requests:

  First point of contact for customers regarding Sales Support requests:

• • Handle information, documentation, questionnaires, enter CRM cases regulatory/quality requests and follow up including reminders.
  • Handle incoming communication (telephone calls, mails, requests, …), forward messages to the right people according to priorities, secure follow-up and check deadlines.
  • Interact with internal functions at local and HQ level to ensure required support.
  • Handle all sample requests and follow-up.
  • Coordinate and follow-up all customer complaints to ensure resolution and closure in best delay- I-CCR tool.
• Provide Administrative Support
  • Screen, prioritize and retrieve relevant information to support the Sales team.
  • Manage Sales Contract, Document Signatures (DSM side), contract storage and annual contract pricing quotation creation when required.
  • Local Microsoft Office Teams Folder maintenance (where needed).
  • Contribute to projects implementation including regional ones.
  • Attending internal meetings (when required).
  • Co-ordinate rebate approval (when required).
  • Review and analyze forecast.
  • Support in CRM use and data hygiene.

• System Support
  • Support new Accounts setup and maintenance in SAP via QUADS
  • Support and onboarding customers to DSM Customer Portal.
  • IBP forecast
  • Sales data in NWP/Power BI

• Take initiative in manager’s absence

Biospringer APAC is seeking an entry-level Finance & Data Analyst to support the Asia Pacific business.

This position is a key member of our Biospringer APAC team and Biospringer Finance team and will work in close collaborations with cross functional teams in APAC, China and France.

It includes 3 main responsibilities.

Reporting:
• To coordinate monthly closing activities with entities producing for and selling on APAC markets to ensure compliance with BIOSPRINGER & Group reporting procedures
• To analyse, prepare and consolidate the monthly reporting at BIOSPRINGER APAC level
• To conduct analysis to understand variances between budget/forecast and actual performance/results
• To perform margin analysis
• To communicate with BIOSPRINGER Global finance team and BIOSPRINGER entities to understand APAC performance
• To track, monitor, and feedback on variance analysis (i.e.: pricing, costing, OPEX, …) to respective stakeholders

Budgeting and Forecasting
• To coordinate budgeting and forecasting processses and activities at BIOSPRINGER APAC level in accordance with Group and BIOSPRINGER Budget guidance,
• To analyse, prepare and consolidate Budget at BIOSPRINGER APAC level for discussion with BIOSPRINGER Global team

Business Support
• To take charge of cross-functional projects aimed at optimizing BIOSPRINGER APAC results and to ensure regular monitoring
• To monitor profitability per product / customer and be part of pricing management with Marketing team
• To be a business partner to the Sales team, and Sales admin team, in case of overdue
• To support accuracy of our S&OP forecast thanks to Sales data analysis
• To ensure transfer price rules follows Group guideline
• To actively participate and deploy the Group's procedures & projects at the regional level
• To coordinate and support compliance project if needed
• To support BIOSPRINGER and Group’s enhancement initiatives / programs launched on BIOSPRINGER APAC scope

This position is a key member of our Biospringer APAC team and Biospringer Finance team and will work in close collaborations with cross functional teams in APAC, China and France.

It includes 3 main responsibilities.

Reporting:

• To coordinate monthly closing activities with entities producing for and selling on APAC markets to ensure compliance with BIOSPRINGER & Group reporting procedures.
• To analyse, prepare and consolidate the monthly reporting at BIOSPRINGER APAC level.
• To conduct analysis to understand variances between budget/forecast and actual  performance/results.
• To perform margin analysis.
• To communicate with BIOSPRINGER Global finance team and BIOSPRINGER entities to understand APAC performance.
• To track, monitor, and feedback on variance analysis (i.e.: pricing, costing, OPEX, …) to respective stakeholders.

Budgeting and Forecasting

• To coordinate budgeting and forecasting processses and activities at BIOSPRINGER APAC level in accordance with Group and BIOSPRINGER Budget guidance.
• To analyse, prepare and consolidate Budget at BIOSPRINGER APAC level for discussion with BIOSPRINGER Global team.

Business Support

• To take charge of cross-functional projects aimed at optimizing BIOSPRINGER APAC results and to ensure regular monitoring.
• To monitor profitability per product / customer and be part of pricing management with Marketing team.
• To be a business partner to the Sales team, and Sales admin team, in case of overdue.
• To support accuracy of our S&OP forecast thanks to Sales data analysis.
• To ensure transfer price rules follows Group guideline.
• To actively participate and deploy the Group's procedures & projects at the regional level.
• To coordinate and support compliance project if needed.
• To support BIOSPRINGER and Group’s enhancement initiatives / programs launched on BIOSPRINGER APAC scope.