Customer Support Assistant
Full-time
Junior Executive
2 months ago
Handles day to day order takings and in-house system data entry.
Builds relationships with existing customers by understanding their needs and as..
- Handles day to day order takings and in-house system data entry.
- Builds relationships with existing customers by understanding their needs and assisting with their queries.
- Manages customer orders and communicate requirements to internal stakeholders (Sales, Supply, Operations) to ensure smooth fulfilment of orders.
- Liaises and updates customers of the status of deliveries.
- Follows up with billing matters.
- Processes sales orders and verifies purchase orders.
- Assist on general administration matters.
- Coordinates import and export shipping activities in liaison with customer, supplier and shipping agent.
Official account of Jobstore.
