Total 2 job vacancies by Liquid Chocolate 1 Pte. Ltd.

Liquid Chocolate is the franchisee of DipnDip, an international chocolate cafe chain with over 100 locations around the world. We are looking for a Cafe Service Crew to join our dynamic team as we open the 1st few outlets in Singapore.

The main purpose of the Cafe Service Crew is to greet arriving guests, welcome them into the outlet and seat them. The guest receives their first impression of the service of the outlet by their exchange with the Cafe Service Crew. He/She is vital to delivering a high standard of customer service and engagement for the outlets.

Related Duties and Responsibilities

• To provide fast and courteous service to customers.
• Greets customers, escorts them to tables and provide menu and suggestions.
• Inspects cafe's serving stations for neatness, cleanliness and other supplies for tables and serving stations.
• Observes tables and keep track of clean, dirty and occupied tables.
• Cleans, organizes and stocks menu at designated area.
• Interacts with customers as they leave the outlet to ensure positive dining experience.
• Assist Outlet Supervisor in ensuring that the cafe operations is run according to company policy.

Communication & Working Relationships

• Communicates professionally with all team members and Outlet Supervisor while keeping a productive working environment.
• Communicates with the stewards while keeping a healthy and clean environment.

Knowledge, Skills, and Experience

Excellent communication skills and the ability to work under pressure.

Requirements of the job

The job of the Cafe Service Crew may require long working hours and time flexibility.

The main purpose of the Kitchen Crew is to oversee the operation in the B.O.H section and to ensure that all the section is prepared for the operation and all orders are delivered as per set standards and in proper presentation and display.

Related Duties and Responsibilities

• Supervises the preparation and production of all pastry products.
• Monitors the receiving of ingredients and other supplies from
  suppliers/storekeeper as required for daily operations.
• Follows Head Barista/Ops Manager instructions and works on
  implementation.
• Monitors the cleaning and disinfection of work areas, utensils and
  equipment.
• Maintains the proper functioning of the chocolate fountains, crepe machines,
  waffle machines, mixers, chillers and freezers.
• Detects and ensures disposition of spoiled or unattractive food,
  defective supplies/equipment and/or other unusual conditions.
• Follows up and executes production sheets and other records as
  required with the coordination of the Assistant Head Chef and/or the Head Chef.
• Monitors and control products shelf life and prevents product
  expiration.
• Ready to cover in special circumstances (emergency absenteeism of
  any team members).
• Ensures compliance with company’s policies and procedures.
• Ensure compliance with the Step-by-Step Book, preparation and
  cooking methods.
• Makes sure commitment in recipes and kitchen charts as well as the
  portioning details.
• Communicates with his Line Manager and follows up on all
  production matters.
• Prepares orders for the Central Kitchen and makes sure commitment in
  PAR LEVEL and follows up receiving of products as requested.
• Reports regularly to his Line Manager with all B.O.H gaps like item
  shortage and emergency cases.
• Reports regularly with maintenance matters to his Line Manager.
• Tracks, controls wastes and works on reduction.
• Assists in handling the daily inventory items as well as the monthly.
• Performs other related duties as assigned.

Communication & Working Relationships

• Communicates professionally with all team members and Line Manager while keeping a productive working environment.
• Communicates with the stewards while keeping a healthy and clean
  environment.