Total 3 job vacancies by M-daq Payment Solutions Pte. Ltd.

About Us

M-DAQ Global is a pioneering fintech group specialising in foreign exchange (FX) & payment solutions that facilitate seamless cross-border transactions for businesses worldwide. Our proprietary technology empowers both large enterprises and SMEs to navigate international trade with FX clarity, certainty, and payment mobility.

Headquartered in Singapore with an expanding presence across 7 countries and territories, M-DAQ Global provides a comprehensive suite of FX, collections, and payment solutions, as well as value-added services such as AI-driven KYB onboarding and enhanced risk management solutions, enabling businesses to transact across borders with ease amidst evolving needs.

For more information, please visit: www.m-daq.com.

About the role

We are seeking a highly motivated and organized Project Management Associate to join our dynamic Operations Strategy team. As a key support to the VP of Operations, you will play a crucial role in driving operational excellence through change management initiatives, workflow optimization, and the development of standardized operating procedures (SOPs). This is an excellent opportunity for an entry-level professional with a strong academic background and a passion for process improvement to gain valuable experience in a fast-paced and rewarding environment.

Key Responsibilities:

• Change Management:Assist in the planning, implementation, and monitoring of organizational changes.
  Develop and execute communication plans to ensure stakeholder buy-in and smooth transitions.
  Track progress, identify potential roadblocks, and propose solutions to mitigate risks.
  
• Workflow Optimization:Analyze existing operational workflows to identify areas for improvement and efficiency gains.
  Collaborate with cross-functional teams to design and implement optimized workflows.
  Document workflows using flowcharts, process maps, and other visual aids.
  
• SOP Development:Create clear, concise, and user-friendly SOPs for various operational processes.
  Ensure SOPs adhere to industry best practices, regulatory requirements, and company standards.
  Maintain and update SOPs to reflect process changes and improvements.
  
• Operational Excellence:Participate in initiatives aimed at enhancing operational efficiency, productivity, and quality.
  Conduct research and analysis to support data-driven decision-making.
  Assist with project coordination and administrative tasks as needed.
  

Qualifications:

• Bachelor's degree in Business Administration, Management, or a related field.
• Strong understanding of project management principles and methodologies.
• Excellent analytical, problem-solving, and critical thinking skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) and Project Management tools (Jira Projects, Camunda)
• Outstanding written and verbal communication skills.
• Ability to work independently and as part of a team.
• Meticulous attention to detail and a commitment to accuracy.
• A proactive and results-oriented approach.
• Knowledge of process improvement methodologies (e.g., Lean, Six Sigma) is a plus.

About Us

M-DAQ Global is a pioneering fintech group specialising in foreign exchange (FX) & payment solutions that facilitate seamless cross-border transactions for businesses worldwide. Our proprietary technology empowers both large enterprises and SMEs to navigate international trade with FX clarity, certainty, and payment mobility.

Headquartered in Singapore with an expanding presence across 7 countries and territories, M-DAQ Global provides a comprehensive suite of FX, collections, and payment solutions, as well as value-added services such as AI-driven KYB onboarding and enhanced risk management solutions, enabling businesses to transact across borders with ease amidst evolving needs.

For more information, please visit: www.m-daq.com.

Responsibilities

• Primarily responsible for day to day support of Ecommerce Platform Application,
• FX clients and Stock Brokers using FX.
• Perform monitoring using available tools and media
• Write Monitoring Tools in Unix, Python, SQL or Lambda, strictly adhering to the
• monitoring framework
• Assist Clients Success Team with onboarding activities.
• Trouble shoot incidents, providing enough in-dept details which would assist
• developers to quickly zoom into codes to identify any bugs
• Manage incidents following internal incident management process and
• procedures till they are resolved
• Ensure incidents are logged and root cause analysis updated and concerned
• parties are advised
• Involved in Problem Management
• Ensure timely email responses and stake holders updates
• Participate in depth QA/Testing of the application at the end of a Sprint
• Able to grasp the permutation of inputs to develop Test Cases and Test Scenarios
• for exhaustive testing against new applications or new functionalities
• Code Test Cases using Selenium, Cucumber, Scripts, Python and Postman
• Ensure production system are adequately monitored

Requirements

• Degree in Computer Science / Info Technology
• Able to code in Java, Python and Unix/Bash is a must
• Able to code in Selenium would be an advantage
• Some knowledge in AWS platform/tools would be an advantage
• Some knowledge on FX, Payment and E-Commerce business knowledge would be
• an advantage
• Equipped with analytical and problem-solving skills
• Able to learn new functionalities and new systems quickly and present testing
• permutations for Test Cases and Test Scenarios
• Essential but not a must to have knowledge of FIX Protocol
• Result driven and customer oriented
• Prior experience in managing clients from China and Japan will be advantageous
• Proficient in spoken and written Simplified Chinese
• Ability to speak/write Japanese will be advantageous
• Team player, resourceful, independent and a good communicator

Why Us?

• Make a positive impact to the world’s economy by creating a World without Currency Borders™
• Innovation Mindset, People-Oriented
• Challenging environment, offering great opportunities to learn and grow
• Creative and Innovative Workplace
• We offer competitive remuneration, including employee stock options and employee benefits

About Us

M-DAQ is a Singapore-headquartered financial technology company that empowers businesses and individuals in cross-border transactions by harnessing data to provide foreign exchange clarity and certainty.

Founded in 2010 with the belief that resources may be limited but aspirations are not, M-DAQ's vision is to create a World without Currency Borders™ for all to participate and thrive in the global economy.

We serve global e-commerce marketplaces, securities exchanges, financial technology companies, and corporates across 45 markets. M-DAQ Group processes S$14bn cross-border transactions annually and turned net profitable in 2018 for its core Aladdin+ business. We have offices across Singapore, Indonesia, China, Hong Kong, Japan, Korea, and the United Kingdom, and we are backed by international institutions such as Affinity Equity Partners, Ant Group, EDBI, NTT Communications, and Samsung.

About the Role

You will be based in Singapore reporting to the Compliance Manager, and working under our entity M-DAQ Payment Solutions. To learn more about the Payments business, visit https://www.linkedin.com/company/wallex/

Job Descriptions:

• Reviewing & monitoring clients’ transactions.
• Identifying of potentially suspicious transactions/activities and reporting to the Compliance Team Lead
• Preparing the report to MLRO for filing the STR whenever necessary.
• Processing of the incoming/outgoing payment and the name check alerts (i.e., sanctions, PEP)
• Providing independent and timely advice to business and other functions on all issues relating to day-to-day business, new business initiatives and transactions undertaken by clients.
• Analyzing the processes, the systems and advising stakeholders on the implementation of improved solutions that support business and mitigates compliance risk.
• Co-ordinating and arranging compliance training for the employees.
• Handling ad hoc tasks assigned by Compliance Manager.

Requirements:

• Relevant university degree holder or equivalent in Business Administration / Accounting / Finance / Risk Management / IT
• At least 2 year experiences in AML&CFT / Financial Crime Compliance (FCC) and STR reporting in banking /finance industry or money service business
• AAMLP / ACAMS certification is preferred
• Knowledge in IT is an advantage
• Excellent verbal, written, and interpersonal communication skill
• (English, Cantonese, and Mandarin)
• Excellent detailed-oriented skill set; Strong analytical and problem-solving capabilities;
• An independent self-motivated individual who is bright, with good, sound judgment, and mental toughness.