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job vacancies by Madsoft Solutions Pte. Ltd.
https://jobstore.com.sg/trace/4612344
Madsoft Solutions Pte. Ltd.
IT Support
Full-time
Full-time
Others/Any
Singapore, Singapore
Customer Service
11 months ago
Responsibilities:- Provide technical support to end-users of accounting and inventory solution Investigate, troubleshoot, and provide solutions..
Responsibilities:
-
Provide technical support to end-users of accounting and inventory solution
Investigate, troubleshoot, and provide solutions to user
Design, develop, test scenarios and test cases and deploy the application
Troubleshoot hardware/software issues on virtual server, windows server, network connection
Responsible for creation of all system documentation, prepare backup procedures, and ensure these are kept up to date
In charge of server preventive maintenance, back-up procedures, network and PC
Requirements:
Diploma or Degree in Information Technology or equivalent
At least 3 to 4 years of experience in implementation & technical support of accounting or inventory software
Experience with setup & maintenance of windows servers, virtual machines (HyperV, Citrix) remote desktop, router, Fortinet firewall
Strong communication, interpersonal and customer relationship building skills.
Motivated in problem solving
Able to work as a team and independently
Benefits:
5 days work week
Yearly Variable Bonuses
Medical and insurance coverage
On-the-job training provided
KPI Incentive available
Long service award
Employee Vacation Benefit
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