Total 4 job vacancies by Mainnet Digital Pte. Ltd.

Job Description

MainNet Digital is seeking a highly organized and detail-oriented Operations/Onboarding Executive to support the smooth onboarding of new clients and ensure efficient operational processes.

The role involves managing the end-to-end onboarding process, ensuring compliance with regulatory requirements, and enhancing the client experience. This role will also assist with operational tasks to support the wider business functions.

Key Responsibilities:

• Manage the entire client onboarding process, ensuring all necessary documentation is collected and reviewed in accordance with regulatory standards.
• Conduct KYC (Know Your Customer) checks and AML (Anti-Money Laundering) procedures to ensure compliance with legal and regulatory requirements.
• Serve as the main point of contact for new clients during the onboarding process, providing clear communication and support.
• Coordinate with internal departments such as compliance, legal, and operations to ensure a smooth onboarding experience for clients.
• Develop and implement efficient onboarding workflows and processes, improving turnaround times and enhancing client satisfaction.
• Maintain accurate records of onboarding activities, client documentation, and compliance checks in accordance with company policies.
• Assist in operational tasks such as data entry, record keeping, and liaising with service providers to ensure efficient fund management processes.
• Identify and troubleshoot issues related to onboarding or operations, working collaboratively to implement solutions.
• Support the Operations Manager in day-to-day operational tasks, including preparing reports and processing transactions.
• Stay informed about regulatory changes and industry best practices to ensure that the onboarding process remains compliant and efficient.

Key Requirements:

• Bachelor’s degree in Business, Finance, or a related field.
• 2+ years of experience in client onboarding, operations, or a similar role within financial services, fintech, or asset management.
• Strong understanding of KYC, AML, and other regulatory requirements related to client onboarding.
• Excellent organizational skills, with the ability to manage multiple tasks and prioritize effectively.
• Strong communication and interpersonal skills, with the ability to build and maintain client relationships.
• Detail-oriented with a focus on accuracy and compliance.
• Proficiency in Microsoft Office Suite and experience with CRM or onboarding software.

Preferred Qualifications:

• Experience in digital currency or blockchain-related businesses.
• Familiarity with global compliance standards and regulatory frameworks.

At MainNet Digital, you’ll be part of an innovative and collaborative team shaping the future of digital currency trading. This is a unique opportunity to lead product innovation at the forefront of the crypto space and contribute to a company committed to revolutionizing financial markets.

If you are passionate about digital assets, technology, and bringing visionary products to life, we would love to hear from you!

Please send your CV to [email protected]

Responsiblities:

• Develop and implement recruitment strategies, manage hiring processes, and conduct onboarding programs.
• Foster a positive work environment, address employee concerns, and conduct regular check-ins to gauge satisfaction and engagement.
• Implement performance management systems, facilitate reviews, and support managers in setting goals and providing feedback.
• Identify training needs, coordinate development programs, and support career development initiatives.
• Develop and update HR policies, ensure compliance with local laws, and maintain accurate employee records.
• Manage payroll, administer employee benefits, conduct salary benchmarking, and oversee wellness programs.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• At least 5 years of HR experience, with a focus on recruitment, employee relations, and performance management.
• Proven experience in a startup or fast-paced environment is highly desirable.
• Strong knowledge of Singapore employment laws and regulations.
• Excellent interpersonal and communication skills.
• Ability to handle sensitive and confidential information with discretion.
• Strong organizational and multitasking abilities.
• Proficiency in HR software and Microsoft Office Suite.

Job Responsibility

• Ensure due diligence is performed on existing clients to comply with AML/KYC regulations.

• Develop expertise in the Firm's Anti Money Laundering/ Customer Identification due diligence policies and process.

• Engage clients and internal business teams to obtain relevant onboarding information and documentation.

• Ensuring all communications are of the highest professional standard to maintain client service excellence.

• Timely and effective escalation of potential relationship issues and devising possible resolutions.

• Take responsibility for delivering against committed timelines.

• Participate in regular meetings with the business team to maintain clarity around workflow, understand changes to AML/KYC regulations and develop required reporting metrics.

• Perform any other tasks assigned by superior/head of department.

Qualifications

• Diploma or bachelor's degree in law, finance, business management or a related field.

• Minimum l years of relevant experience in client onboarding.

• Good understanding of local regulatory requirements on AML/KYC for client onboarding process.

• Excellent at building rapport with different client types through effective communication and interpersonal skills.

• Strong verbal, presentation, and written communication skills. Fluency in both Chinese and English is required to communicate with internal stakeholders

• Result focused, detailed-oriented, diligent, and collaborative.

• A team player that collaborates well with other departments.

• Proficiency in Microsoft Office e.g. Outlook, Word, Excel, Powerpoint, etc.

Job Responsibilities:

• Develop and implement the company's technical strategy, ensuring alignment with business goals.

• Lead the technical team in the development and deployment of blockchain and decentralized applications.

• Oversee the design and optimization of technical architecture, ensuring high performance and reliability.

• Manage the day-to-day operations of the technical team, including recruitment, training, and performance evaluation.

• Collaborate closely with product and marketing departments to drive the implementation of technical solutions and product iterations.

• Stay abreast of the latest industry trends and technological advancements, driving innovation and technical preparedness.

Requirements:

• Bachelor's degree or higher in Computer Science or related field; Master's degree preferred.

• Over 5 years of experience in managing technical teams, with a background in blockchain technology development and implementation.

• Strong background in distributed systems, consensus algorithms, and cryptography.

• Excellent leadership and communication skills, with the ability to effectively drive team collaboration.

• Entrepreneurial spirit and a strong sense of responsibility, capable of working in a fast-paced environment.

• Strong verbal, presentation, and written communication skills. Fluency in both Chinese and English is required to communicate with internal stakeholders