Total 4 job vacancies by Mandai Resorts Pte. Ltd.

Main Duties and Responsibilities

You will play a crucial role in supporting our Sous Chef in overseeing the kitchen operations for our Specialty Restaurant outlet. As part of your role, you will be responsible for ensuring the preparation and presentation of our dishes, delivering the highest standard of food quality which is expected of our brand. You will also maintain our kitchen based on pre-defined standards and guidelines and lead a team of dedicated Associates.

Key Responsibilities

• Support the Sous Chef in managing our kitchen operations, including food preparation, cooking, and presentation. As part of this role, you will assist to develop innovative menus that reflect the theme and direction of the Resort, whilst concurrently ensuring high standards of food presentation
• In performing your role, you will be responsible for ensuring compliance with all food safety regulations, including those prescribed for the Resort and any mandatory regulations.
• As part of assisting with operations, you will also be required to assist in aspects such as maintaining inventory levels, controlling food costs, and reviewing procedures to maximize productivity and efficiency.
• Cultivate a strong people culture by investing in the coaching and development of team members. The incumbent will take ownership of people-management matters for the department including recruiting, upskilling and mentoring team members.

Job Requirements

• Certification or professional qualification in Culinary Arts
• 3 to 5 years of culinary experience in a property of similar standing. Candidates should possess holistic and well-developed culinary skill sets and have a well-rounded and diverse culinary background.
• Complete knowledge of statutory regulations and requirements in food handling, including full knowledge of food safety, hygiene and related practices.

Main Duties and Responsibilities

At Mandai Rainforest Resort by Banyan Tree, we pride ourselves on offering an unparalleled experience to our guests. We are seeking a dedicated and enthusiastic individual to join us as our Retail Associate, specializing in the sale of our Brand’s products, that reflects our commitment to excellence.

You will be the face of our brand, responsible for delivering an exquisite shopping experience to our guests.

Key Responsibilities

• Provide exceptional service to guests, offering a warm and welcoming atmosphere.
• Engage with guests to understand their preferences and recommend products that align with their needs.
• Maintain an in-depth understanding of our Brand’s products, including their features, benefits, and exclusive offerings.
• Stay updated on new arrivals and promotions.
• Drive and achieve sales goals by actively engaging with guests, presenting our products effectively.
• Assist in maintaining the visual presentation of the boutique, ensuring that products are displayed attractively and in accordance with brand standards.
• Monitor inventory levels and assist with stock replenishment.
• Handle transactions accurately and manage the point-of-sale system.
• Handle and resolve any customer inquiries or issues promptly and professionally.
• Uphold the Brand’s image through professional demeanor, appearance, and communication, contributing to a positive and luxurious environment that reflects the values of Mandai Rainforest Resort by Banyan Tree.

Job Requirements

• Professional Certificate / Higher NITEC in Hospitality Management or Retail, or relevant
• 1 – 3 years of experience in luxury retail sales, preferably in a hotel or resort setting.
• Excellent customer service and communication skills.
• Able to handle a fast-paced environment and flexible to work shift hours including weekends and public holidays.

Main Duties and Responsibilities

We are seeking a Housekeeping Supervisor to be part of the team in Mandai Rainforest Resort by Banyan Tree. The incumbent will be responsible for ensuring that our Resort meets the exceptional standards of cleanliness which is expected of our brand.

Key Responsibilities

• Operations: Oversee and where necessary, undertake the cleaning and maintenance of public areas, including lobbies, hallways, restrooms, meeting rooms, and other common spaces. Such tasks include but are not limited to sanitizing, dusting, cleaning and other related duties.
• Safety and Compliance: As part of the role, you will be responsible for ensuring adherence to all safety procedures and guidelines. This includes internal Resort policies as well as any statutory regulations.
• Supply and Inventory Management: Monitor and manage our inventory of cleaning supplies. You will need to work with the team to ensure that supplies are adequate and to minimize wastage.
• Team Supervision: Supervise, guide and mentor a team housekeeping staff.

Job Requirements

• Professional certification in Hospitality / Hotel Management or an equivalent professional qualification in a related field.
• 3 to 5 years’ experience in a similar capacity, preferably in a property of similar standing.
• Strong interpersonal, leadership and communication skills.

Main Duties and Responsibilities

Our Guest Relations Officers play a pivotal role in upholding Banyan Tree’s unparalleled standards of service and excellence. As our brand ambassadors, they will deliver our signature service to our guests, ensuring their stay is memorable, comfortable and exquisite.

Key Responsibilities

• Guest Service Excellence: Ensure exceptional guest experiences by being one of the first points of contact for our guests. They will welcome guests upon arrival and provide a seamless check-in and check-out experience. Our Guest Relations Officers will assist in addressing guests’ inquiries in a prompt and professional manner
• Concierge Services: As part of the role, our Guest Relations Officers will seek to understand our guests’ needs and offer them recommendations regarding dining, entertainment, transportation, and other guest needs. They will also advice on the various offerings in the Resort and the attractions.
• Operations: Manage guest profiles, process payments, and handle various administrative tasks related to guest services. Prepare and maintain accurate records and reports as needed.

Job Requirements

• Minimum of 1-2 years of experience in a similar capacity in a property of similar standing.
• Professional Certificate/NITEC in Hospitality Management, or a related field
• Exceptional communication and interpersonal skills with the ability to engage effectively with guests and colleagues. Strong problem-solving abilities and attention to detail.