Responsibilities:
Provide IT and network support including system installation, configuration and upgrading (on-site and/or remote technical assist..
Responsibilities:
Provide IT and network support including system installation, configuration and upgrading (on-site and/or remote technical assistance to end-users).
Manage computer networks and related computing environments on systems software, applications software, hardware, and configurations.
Documentation of all the IT assets, user information, phone lines, data lines and software licenses and maintenance.
Protect data, software, and hardware by coordinating, planning and implementing network security measure.
Troubleshoot, diagnose and resolve hardware, software and network problems.
Managing of IT assets and assists in decision making on acquiring IT assets.
Setting up all the IT requirements which includes PC, Copier Machines, required software and the applications pertaining to the respective department.
Email configuration – creating email IDs for the new staffs, taking backup of the outlook files, adding additional email accounts in accordance to internal procedure.
Monitor server infrastructure and application full data and system backup, load balancing web server.
Assists with the implementation of any new system and technology that will improve work processes and member experience.
Collaborate with organization's IT management to identify areas for improvement and implement corrective actions.
Assist management to perform testing of the Group’s Business Continuity Plan (eg. business process recovery tests and data restoration testing).
Others:
Ready to be on-call and provide site support when needed
Any other adhoc duties as assigned
Requirements:
Diploma/Degree in IT-related field with at least 2-years working experience.
Singaporean / Singapore Permanent Resident only are welcome to apply.
Knowledge of cyber security and cloud computing will be an advantage.
Demonstrated accountability, crisis management capability and an ability to priorities.