Customer Service Executive
Full-time
Senior Executive
9 months ago
Job Responsibilities:
Attend to customer’s enquiries on job order status, availability and co-ordination of tasks,etc.
Execution of customer's ..
Job Responsibilities:
- Attend to customer’s enquiries on job order status, availability and co-ordination of tasks,etc.
- Execution of customer's orders, processing and summarizing the essential informationgiven into the job order form with required attachments.
- Use of Trade-net to provide the Value-Added Service of permit declaration for customers
- Prepare orders for Planner and follow-up with customers when there are incompleteinformation or documents.
- Coordination for booking of chemcare in PSA for DG Isotanks or containers.
- Collate information for planner if there are any changes for the day itself for delivery
- Ensure all delivery orders / weighing tickets are received once job completed and forwardto customers as proof of delivery.
- Closing of job orders for billing once job is completed.
- Prepare documents and arrange for dispatch to deliver to shipping lines / customers.
- Attending to customer's request for quotes, checking of trucking rates, invoice discrepancies etc.
- Takeover the duties of customer service/base oil executive during their absence
Job specification:
- Minimum Diploma (General)
- Minimum 2 years of experience in transport logistics industry
- Candidate with Singapore experience will be an advantage
- Positive attitude and customer-oriented
- Team player with good communication and strong initiative
- Proficient in MS Office
- Good administration and organizing skills
Official account of Jobstore.
