Total 1 job vacancies by Moneymax Jewellery Pte. Ltd.

Responsibilities

• Manage orders from various digital platforms holistically, including website, e-commerce official online channels (eg, Lazada, Shopee, etc)
• Process e-commerce orders in our in-house system and excel
• Work closely with the warehouse, fleet team, and clients to optimize process flows
• Monitor and respond to internal/external inquiries in a timely manner
• Enhance customer experience and drive the growth of the e-commerce business by managing customer order fulfillment, technology, and infrastructural plans
• Understand the operational workflow of the entire business and identify opportunities to bring value to the company
• Work closely with customer service to ensure daily customer orders are fulfilled within target order fill rates
• Ensure compliance with company standards and relevant regulations
• Monitor & Perform physical stock checks in the ecommence products and packaging
• Manage inventory to ensure product availability for all orders
• Other related duties as assigned

Requirements

• Diploma in any field of discipline
• Must be proficient in Microsoft Office (Excel, PowerPoint and Word)
• 2 years & above of relevant experience in managing ecommerce platforms is an added advantage
• Strong customer service skill
• Able to multi-task with good time management skill
• Strong analytical skills and ability to work under pressure and handle tight deadlines
• Passionate about the fast-paced and challenging nature of the e-commerce industry
• Strong work ethic, positive attitude, and genuine desire to learn