Customer Relation Officer (HDB Projects)
2 weeks ago
Roles & Responsibilities
Liaise with sub-contractors, HDB, Town Council, consultant and residents.
Customer Relationship Management: Interact..
Roles & Responsibilities
- Liaise with sub-contractors, HDB, Town Council, consultant and residents.
- Customer Relationship Management: Interact with residents to maintain good relationship and receive feedback from them.
- Roster Management: Assign Site Supervisor to attend joint inspection.
- Prepare Weekly and Monthly Reports
- Provide admin support to the project team.
Qualifications:
- Minimum a Diploma or ‘A’ Level with 2 subjects passed
- Possess WSQ Certificate in Service Excellence
- Customer oriented with good communication and interpersonal skills
- Experience in customer relation works and fair construction knowledge would be an advantage
- At least 2 years of experience in a HDB BTO project
- Effectively bilingual
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