Job Description
Position: Client Services Manager
Salary: $3,300
Office Location: 105 Cecil Street, #11-00 The Octagon, Singapore 069534
About Nautica Maritime Pte. Ltd.:
Nautica Maritime is a premier port agency based in Singapore, specializing in comprehensive maritime services. With years of experience, our team ensures seamless operations for shipowners, operators, and charterers, providing solutions such as vessel clearance, documentation, crew welfare, and logistics support. Located in one of the world’s busiest maritime hubs, we emphasize safety, compliance, and customer satisfaction.
Key Responsibilities:
- Serve as the primary point of contact for clients, ensuring their needs are addressed promptly and professionally.
- Foster strong relationships with shipowners, operators, and charterers to build long-term partnerships.
- Oversee the smooth execution of vessel clearance, documentation, and related port services.
- Collaborate with internal teams and external stakeholders to ensure timely and efficient service delivery.
- Arrange logistics and welfare support for crew members, ensuring compliance with maritime regulations.
- Provide tailored solutions to meet clients' specific requirements.
- Monitor service standards and prepare reports to evaluate operational efficiency.
- Ensure strict adherence to safety protocols, legal regulations, and company policies.
Requirements:
- Proven experience in client servicing, maritime operations, or a related field.
- Strong communication and interpersonal skills.
- Detail-oriented with the ability to manage multiple priorities.
- Familiarity with Singapore’s maritime regulations and port operations is a plus.
